The median annual salary for an IT Support was £23,000 in advertised job vacancies in South Wales during the 3 months to 28 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
Wales / South Wales
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 61 73 90
Rank change year-on-year +12 +17  
Permanent jobs requiring an IT Support 15 18 8
As % of all permanent IT jobs advertised in South Wales 2.08% 1.58% 0.66%
As % of the Job Titles category 2.13% 1.61% 0.67%
Number of salaries quoted 15 18 4
Median salary £23,000 £25,000 £22,750
Median salary % change year-on-year -8.00% +9.89%  
90% offered a salary of more than £22,000 £18,000 £20,150
10% offered a salary of more than £27,600 £26,800 £33,050
UK excluding London median salary £25,000 £26,000 £25,000
% change year-on-year -3.84% +4.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in South Wales. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South Wales
Permanent job vacancies with a job title containing a recognized job role 705 1119 1186
As % of all permanent IT job vacancies advertised in South Wales 97.65% 98.16% 97.69%
Number of salaries quoted 610 980 1004
Median salary £40,000 £37,500 £37,000
Median salary % change year-on-year +6.66% +1.35%  
90% offered a salary of more than £23,500 £25,000 £26,000
10% offered a salary of more than £51,233 £52,500 £52,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

IT Support
Job Vacancy Trend in South Wales

The job posting trend of jobs advertised in South Wales that featured IT Support in the job title.

Job vacancy trend for IT Support in South Wales

IT Support
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in South Wales.

Salary trend for IT Support in South Wales

IT Support
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the South Wales region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newport - 9 £23,000 - 1
Cardiff +5 5 £24,000 -4.00% 1
Bridgend +11 1 £23,500 -5.05%
IT Support
Wales

IT Support Skill Set
Top 30 Co-occurring IT Skills in South Wales

For the 6 months to 28 June 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region featuring IT Support in the job title.

1 23 (74.19%) Windows
2 17 (54.84%) Windows Server
3 16 (51.61%) Microsoft
4 12 (38.71%) Windows 7
4 12 (38.71%) Active Directory
5 11 (35.48%) ITIL
5 11 (35.48%) Windows 8
6 10 (32.26%) Microsoft Office
7 8 (25.81%) SLA
7 8 (25.81%) CRM
8 7 (22.58%) Finance
8 7 (22.58%) Windows 10
9 6 (19.35%) VMware
9 6 (19.35%) Linux
9 6 (19.35%) Internet
10 5 (16.13%) Microsoft Excel
10 5 (16.13%) MS Exchange
10 5 (16.13%) Automotive
10 5 (16.13%) Service Delivery
10 5 (16.13%) GNVQ
10 5 (16.13%) Windows Server 2008
10 5 (16.13%) Security Cleared
10 5 (16.13%) Hyper-V
10 5 (16.13%) Windows Server 2012
10 5 (16.13%) Analytical Skills
11 4 (12.90%) Mobile Device Management
11 4 (12.90%) Exchange Server 2013
11 4 (12.90%) Office 365
11 4 (12.90%) VirtualBox
11 4 (12.90%) Exchange Server 2010

IT Support Skill Set
Co-occurring IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (16.13%) MS Exchange
2 4 (12.90%) Exchange Server 2010
2 4 (12.90%) Exchange Server 2013
Applications
1 10 (32.26%) Microsoft Office
2 5 (16.13%) Microsoft Excel
Business Applications
1 4 (12.90%) Sage 200
2 3 (9.68%) Sage 50
Cloud Services
1 4 (12.90%) Office 365
Communications & Networking
1 6 (19.35%) Internet
2 3 (9.68%) TCP/IP
3 2 (6.45%) VoIP
3 2 (6.45%) VPN
4 1 (3.23%) Ethernet
4 1 (3.23%) Firewall
4 1 (3.23%) Remote Desktop
4 1 (3.23%) SAN
4 1 (3.23%) VLAN
Database & Business Intelligence
1 4 (12.90%) SQL Server
2 3 (9.68%) SQL Server 2008
2 3 (9.68%) SQL Server 2012
2 3 (9.68%) SQL Server 2014
3 1 (3.23%) Oracle Database
3 1 (3.23%) Oracle Database 11g
General
1 7 (22.58%) Finance
2 5 (16.13%) Automotive
3 3 (9.68%) Manufacturing
4 2 (6.45%) Advertising
5 1 (3.23%) Welsh Language
Libraries, Frameworks & Software Standards
1 1 (3.23%) HTML
Miscellaneous
1 5 (16.13%) Analytical Skills
2 4 (12.90%) PDA
3 1 (3.23%) BBC
3 1 (3.23%) Data Centre
3 1 (3.23%) Data Protection Act
3 1 (3.23%) Management Information System
3 1 (3.23%) Smartphone
Operating Systems
1 23 (74.19%) Windows
2 17 (54.84%) Windows Server
3 12 (38.71%) Windows 7
4 11 (35.48%) Windows 8
5 7 (22.58%) Windows 10
6 6 (19.35%) Linux
7 5 (16.13%) Windows Server 2008
7 5 (16.13%) Windows Server 2012
8 1 (3.23%) Windows Server 2003
8 1 (3.23%) Windows XP
Processes & Methodologies
1 11 (35.48%) ITIL
2 8 (25.81%) CRM
3 5 (16.13%) Service Delivery
4 4 (12.90%) ERP
4 4 (12.90%) Mobile Device Management
5 3 (9.68%) E-Commerce
6 2 (6.45%) Mentoring
7 1 (3.23%) Agile Software Development
7 1 (3.23%) Business Continuity
7 1 (3.23%) Business Continuity Planning
7 1 (3.23%) Data Management
7 1 (3.23%) Data Protection
7 1 (3.23%) Disaster Recovery
7 1 (3.23%) Incident Management
7 1 (3.23%) Information Security
7 1 (3.23%) Programme Management
7 1 (3.23%) Risk Management
Programming Languages
1 3 (9.68%) SQL
2 1 (3.23%) Java
2 1 (3.23%) Perl
Qualifications
1 5 (16.13%) GNVQ
1 5 (16.13%) Security Cleared
2 4 (12.90%) Degree
3 1 (3.23%) SC Cleared
Quality Assurance & Compliance
1 8 (25.81%) SLA
System Software
1 12 (38.71%) Active Directory
2 5 (16.13%) Hyper-V
3 4 (12.90%) VirtualBox
3 4 (12.90%) VMware Infrastructure
Vendors
1 16 (51.61%) Microsoft
2 6 (19.35%) VMware
3 4 (12.90%) Sage
4 2 (6.45%) Oracle
5 1 (3.23%) Avaya
5 1 (3.23%) Cisco
5 1 (3.23%) Dell
5 1 (3.23%) SAP
Cardiff, South Glamorgan
CV Screen Ltd
Salary: £27k - 30k per year + Pension
Posted: 2 days ago
Newport, Gwent
Fruition IT Resources Limited
Salary: £22000 - £24000 per annum + Benefits
Posted: 6 days ago