IT Support Job Trends in Cardiff

IT Support
South Wales > Cardiff

The median IT Support salary in Cardiff is £26,000 per year, according to job vacancies posted during the 6 months leading to 19 October 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
19 Oct 2025
Same period 2024 Same period 2023
Rank 33 53 50
Rank change year-on-year +20 -3 +25
Permanent jobs requiring an IT Support 1 6 2
As % of all permanent jobs in Cardiff 0.34% 1.06% 0.51%
As % of the Job Titles category 0.36% 1.09% 0.52%
Number of salaries quoted 1 2 2
10th Percentile - £26,625 £29,275
25th Percentile £25,500 £27,188 £30,438
Median annual salary (50th Percentile) £26,000 £28,750 £33,750
Median % change year-on-year -9.57% -14.81% +35.00%
75th Percentile £26,500 £29,688 £36,938
90th Percentile - £29,875 £38,025
South Wales median annual salary £27,500 £28,750 £30,000
% change year-on-year -4.35% -4.17% +20.00%

All Permanent IT Job Vacancies
Cardiff

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Cardiff. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Cardiff with a recognized job title 279 549 381
% of permanent jobs with a recognized job title 95.88% 97.17% 97.19%
Number of salaries quoted 193 389 328
10th Percentile £27,000 £30,000 £32,959
25th Percentile £43,750 £35,000 £40,750
Median annual salary (50th Percentile) £52,500 £50,000 £52,500
Median % change year-on-year +5.00% -4.76% -
75th Percentile £60,000 £65,000 £66,927
90th Percentile £75,000 £77,845 £73,250
South Wales median annual salary £50,000 £47,500 £50,000
% change year-on-year +5.26% -5.00% -0.99%

IT Support
Job Vacancy Trend in Cardiff

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in Cardiff.

IT Support job vacancy trend in Cardiff

IT Support
Salary Trend in Cardiff

Salary distribution trend for IT Support job vacancies in Cardiff.

Salary distribution trend for IT Support job vacancies in Cardiff

IT Support Skill Set
Top 7 Co-Occurring Skills & Capabilities in Cardiff

For the 6 months to 19 October 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Cardiff region featuring IT Support in the job title.

1 1 (100.00%) Active Directory
1 1 (100.00%) Entra ID
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Microsoft Exchange
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Process Improvement
1 1 (100.00%) Windows

IT Support Skill Set
Co-Occurring Skills & Capabilities in Cardiff by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (100.00%) Microsoft Exchange
Cloud Services
1 1 (100.00%) Entra ID
1 1 (100.00%) Microsoft 365
General
1 1 (100.00%) Social Skills
Miscellaneous
1 1 (100.00%) Virtual Team
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Process Improvement
System Software
1 1 (100.00%) Active Directory