Customer Service Jobs in Castleford

Customer Service
West Yorkshire > Castleford

The following table provides summary statistics for permanent job vacancies advertised in Castleford with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 2 32 -
Rank change year-on-year +30 - -
Permanent jobs citing Customer Service 8 3 0
As % of all permanent jobs advertised in Castleford 38.10% 2.52% -
As % of the Processes & Methodologies category 50.00% 2.52% -
Number of salaries quoted 7 0 0
10th Percentile - - -
25th Percentile £29,750 - -
Median annual salary (50th Percentile) £31,500 - -
75th Percentile £33,250 - -
90th Percentile - - -
West Yorkshire median annual salary £31,500 £31,000 £37,500
% change year-on-year +1.61% -17.33% +35.14%

All Process and Methodology Skills
Castleford

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Castleford with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 16 119 5
As % of all permanent jobs advertised in Castleford 76.19% 100.00% 55.56%
Number of salaries quoted 13 9 0
10th Percentile £25,750 £31,250 -
25th Percentile £29,750 £32,750 -
Median annual salary (50th Percentile) £31,500 £33,500 -
Median % change year-on-year -5.97% - -
75th Percentile £33,250 £34,250 -
90th Percentile £41,750 - -
West Yorkshire median annual salary £52,500 £55,000 £52,500
% change year-on-year -4.55% +4.76% +5.00%

Customer Service
Job Vacancy Trend in Castleford

Job postings citing Customer Service as a proportion of all IT jobs advertised in Castleford.

Job vacancy trend for Customer Service in Castleford

Customer Service
Salary Trend in Castleford

3-month moving average salary quoted in jobs citing Customer Service in Castleford.

Salary trend for Customer Service in Castleford

Customer Service
Co-occurring Skills and Capabilities in Castleford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (12.50%) CMS
Applications
1 1 (12.50%) Microsoft Office
Cloud Services
1 1 (12.50%) Microsoft 365
General
1 8 (100.00%) Social Skills
2 7 (87.50%) Documentation Skills
3 1 (12.50%) Analytical Skills
Job Titles
1 7 (87.50%) Lead
1 7 (87.50%) Service Desk Team Leader
1 7 (87.50%) Team Leader
2 1 (12.50%) 1st Line Support
2 1 (12.50%) IT Support
Miscellaneous
1 1 (12.50%) Self-Motivation
Operating Systems
1 1 (12.50%) Windows
1 1 (12.50%) Windows 10
Processes & Methodologies
1 7 (87.50%) Commercial Awareness
2 1 (12.50%) Computer Science
2 1 (12.50%) Knowledge Management
2 1 (12.50%) Mentoring
2 1 (12.50%) Problem-Solving
2 1 (12.50%) Time Management
Qualifications
1 1 (12.50%) A+ Certification
1 1 (12.50%) Degree
1 1 (12.50%) MCP
Vendors
1 1 (12.50%) Apple
1 1 (12.50%) Microsoft