1 to 25 of 45 Customer Service Jobs in West Yorkshire

Customer Services Manager Location: Tong, Bradford, UK (BD11) Salary: £35,000 – £38,000 per annum DOE plus bonus and genuine career/salary progression Contract: Full Time, Monday – Friday, 9:00am – 5:30pm- Fully office based- Free ParkingAre you a proactive, commercially minded leader with a passion for delivering … exceptional customer experiences? A highly respected, award-winning UK Technology Manufacturer is looking for an experienced Customer Services Manager to lead their dedicated Customer Service Team of 8.This is a hands-on role where your leadership will directly influence the quality of service, customer ...

Customer Service Desk Analyst – New Year New Career.! Hybrid role based in Leeds area - Mon – Fri needed to provide high level customer services/end user support, would suit someone with very strong IT skills. As Customer Service Desk Analyst/Basic level IT Support … should have some of the following skills: Excellent written and verbal communication skills, proven planning and organisation skills, good time management. Successful Customer Service Desk Analyst/Basic level IT Support should have strong IT user skills, with perhaps a desire to get into the IT Support sector. ...

system users across the Trust. Work collaboratively with IT colleagues and clinical staff to ensure systems meet operational needs. Maintain high standards of customer service and technical support. Contribute to the continuous improvement of clinical information systems. Deliver detailed training sessions on the use of clinical systems through … work independently as well as within a close-knit team. You will demonstrate: Proven experience with NHS clinical systems, particularly SystmOne. Strong communication and customer service skills. Ability to manage multiple priorities and deliver results under pressure. Proficiency in IT systems and applications. Experience in developing elearning packages ...

Service Delivery Manager Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in Service Delivery Management to act as the key point of contact … assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is between £40,000 and £50,000 Depending on experience and will be a hybrid role with travel to the Yorkshire Office Weekly. Benefits & Package for a Service ...

Account Management teams to ensure smooth and efficient sales operations. Role: You will provide day-to-day operational support to the Sales team, handling customer enquiries, preparing quotes and proposals, maintaining CRM data, and supporting sales reporting and forecasting. The role also includes assisting with marketing activities, customer … event coordination. You will liaise with internal teams including finance, operations, and technical colleagues to ensure accurate order processing and a high standard of customer service throughout the sales lifecycle. Skills: Experience in a sales support, sales administration, or similar role Strong CRM experience (Salesforce, HubSpot, Dynamics ...

Description Service Desk Analyst - French Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact … support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. *This is a bilingual position where we are looking for fluent speaking/writing of English and French* Key Responsibilities Address ...

hiring a Service Desk Analyst to join a growing IT team in a brand-new Leeds office . You'll provide 1st line IT support to users across a global business, handling issues via phone, chat, tickets and walk-ups. This role suits someone who enjoys problem-solving, delivering … great customer service, and working in a fast-paced environment. What you'll do: Provide 1st line support across hardware, software and networks Log, manage and resolve tickets using a service management tool Escalate complex issues to specialist teams Deliver a positive end-user experience What ...

looking to recruit an IT apprentice to join their fast-paced dynamic team. Founded in 2011, we pride ourselves on delivering excellent customer service and rapid response times to our customers IT problems. About the role: The First Line Support Apprentice will provide initial technical assistance to colleagues … Microsoft Azure Cloud Support Specialist - Level 3 ICT Apprenticeship and you will be providing predominantly remote 1st line support to our varied customer base across Yorkshire. This entry level role is ideal for individuals looking to start a career in IT, offering hands on experience alongside a recognised apprenticeship ...

this opportunity! Not a Graduate? No problem, we are looking for people to join our team with experience working in Sales, Retail, Hospitality, Customer Services, Events, Marketing, Recruitment or similar areas – that would love to start a career in recruitment. Working in recruitment isn’t for the faint-hearted … driven to succeed in your career. It’s a great sector to get into if you want exposure to sales, marketing, and events, customer service and so many other industries, as it’s such a multifaceted role where no day is the same! You will start to build ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Lead Planning Analyst | Customer Service/Operations 📍 Newcastle , Leeds or Edinburgh (Hybrid: 2–3 days in the office, remainder home-based ) 💷 £45,000 – £60,000 + extensive benefits (including private healthcare ) Join one of Europe’s leading organisations , serving millions of customers across multiple countries . This … impact in a fast-paced, inclusive environment. We’re looking for a Lead Planning Analyst to play a key role within a large-scale Customer Service/Contact Centre operation , helping to shape smarter, data-led decisions across the organisation. 🔍 The role You’ll transform complex operational data ...

Field Service Infrastructure Engineer - Leeds & Surrounding This role is responsible for all onsite service and support needs for my clients customers helping them with infrastructure related issues. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software, Office 365 and Sharepoint. … system reviews and recommendations - Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages - Improve customer service, perception, and satisfaction - Escalate service issues that cannot be completed within agreed service levels - Communicate to customers: keeping them informed ...

join its Sales & Marketing function. This role provides operational support to Business Development and Account Management teams, enabling efficient sales delivery and high customer service standards. The business operates a small, close-knit sales team with a clear promote-from-within, meritocratic culture, offering genuine progression into sales … roles typically within 1218 months for high performers. The organisation is also actively leading internal and customer-facing adoption of AI, embedding it across operations and commercial activity. Responsibilities Act as first-line contact for customer enquiries via phone, email, and online channels Prepare and issue accurate quotes ...

Field Service Infrastructure Engineer/3rd Line Engineer This role is responsible for all onsite service and support needs for our customers helping them with infrastructure related issues. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software, Office … system reviews and recommendations - Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages - Improve customer service, perception, and satisfaction - Escalate service issues that cannot be completed within agreed service levels - Communicate to customers: keeping them informed ...

have developed a like minded highly driven team and we have secured contracts with some of the UKs largest fleet operators tired of shoddy customer service and unpredictable support from other providers. As an engineering company we brought Stream to life to provide a solution that … Stream department with energy, clarity, and purpose, setting a strong vision for growth and excellence. Develop and implement the strategic plan for Streams product, service, and operational performance. Foster a high-performing culture that prioritises innovation, customer focus, collaboration, and accountability. Commercial & Operational Management Own departmental ...

Huddersfield company are seeking an IT Service Desk Technician who enjoys variety, visibility and hands-on work to join their team. You will support senior leaders and wider staff while gaining exposure across the full IT estate, from day-to-day troubleshooting to specialist software and infrastructure. This … excellent opportunity to build capability, earn certifications and develop in a highly supportive environment. As the IT Service Desk Technician, you will: Provide 1st line support with a focus on first-time fix rate. Handle phone, email and in-person support requests. Create and manage work orders through ...

industrial or manufacturing environment. Working alongside external sales engineers, production and engineering teams, youll provide timely, accurate and commercially aware support that ensures excellent customer experience. Key Responsibilities Handle incoming inquiries from customers and salespeople, providing technical guidance and product support. Interpret customer requirements to recommend suitable electrical … electromechanical solutions. Support the preparation, follow-up and clarification of technical quotations. Assist external sales engineers by resolving customer issues and supplying supporting documentation. Build strong technical understanding of the companys product range and applications. Maintain accurate customer records, quotes, and communication logs using CRM/ERP systems. ...

servers, networking, Microsoft 365, SharePoint, and other IT systems. This is a hands-on role ideal for someone with solid technical knowledge and great customer service skills. The role: Full Time Perm Position Monday to Friday, Fully Office based Hours: 8:45am- 5:15pm Location: Morley, Leeds Salary ...

Odoo Accounts & Customer Support Administrator (Home Based) Minimum 2 years’ Odoo experience required Salary: £28,000 to £34,000 basic Location: Home based, must live in Yorkshire (for occasional meetings and training) Hours: Monday to Friday, 9:00am – 5:30pm Aqualine Wellness is a fast-growing supplier of premium … saunas, steam rooms and wellness products to domestic and commercial customers worldwide. We are looking for an experienced Odoo Accounts & Customer Support Administrator to support our sales, accounts and operations functions. This role is ideal for someone with strong Odoo experience who enjoys variety, responsibility and working within ...

Client Relationship Manager will be responsible for devising and implementing strategic initiatives that strengthen client and supplier relationships, developing and commercialising the high-quality service provided to both existing and new clients, which will lead to increased revenue and help to drive future business growth. The Client Relationship Manager … business. The Person: The successful candidate will have a proven track record gained in a client facing role, having worked as a Client Manager, Customer Success Manager or similar. They will be a strong relationship builder who is commercially astute and comfortable working proactively in an environment where they ...

diagnosing, repairing, and refurbishing a wide range of mobile and tablet devices. You will work to defined SLAs, ensuring all repairs, testing, and service updates are completed accurately and on time. You will also be involved in secure data sanitisation procedures for mobile and tablet trade in projects, ensuring … customer data is irretrievably erased prior to the re-marketing of their handsets. Duties/Areas of Responsibility Diagnose faults on mobile and tablet devices using both manual and software-assisted methods. Complete high-quality repairs to manufacturer or Eden standards, including screens, batteries, charging systems, and board-level ...

Client Relationship Manager will be responsible for devising and implementing strategic initiatives that strengthen client and supplier relationships, developing and commercialising the high-quality service provided to both existing and new clients, which will lead to increased revenue and help to drive future business growth. The Client Relationship Manager … business. The Person: The successful candidate will have a proven track record gained in a client facing role, having worked as a Client Manager, Customer Success Manager or similar. They will be a strong relationship builder who is commercially astute and comfortable working proactively in an environment where they ...

Remote Asset Management Ltd (R.A.M.), a private equity-backed technology company, delivers innovative fleet management and field service solutions that help organisations optimise their operations. With over 2 million monthly platform logins and a rapidly expanding customer base across the UK and North America … growth journey. Further strengthening our position in the market, RAM was acquired by Kerridge Commercial Systems (Klipboard) in 2025, aiming to enhance field service management product suites and provide more comprehensive solutions to clients. With a commitment to innovation and customer satisfaction, RAM continues to support businesses ...