wakefield, yorkshire and the humber, United Kingdom Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, CustomerService, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … latest Salesforce products. Reporting to the Sales Operations Manager, you will be instrumental in creating, managing, and delivering the training programme for the EU customerservice transformation to improve adoption, user proficiency and performance of our sales and customers service team. This role focuses on our customer experience tools including Salesforce New Org CRM, Field Service & Visual remote assistance, Telephony, and Infor CPQ. This role will require you to audit the current training material, identify gaps and opportunities, and create training material (e-learning courses, guides & tipsheets, tutorials, videos etc.) to support with the delivery More ❯
bradford, yorkshire and the humber, United Kingdom Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, CustomerService, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … latest Salesforce products. Reporting to the Sales Operations Manager, you will be instrumental in creating, managing, and delivering the training programme for the EU customerservice transformation to improve adoption, user proficiency and performance of our sales and customers service team. This role focuses on our customer experience tools including Salesforce New Org CRM, Field Service & Visual remote assistance, Telephony, and Infor CPQ. This role will require you to audit the current training material, identify gaps and opportunities, and create training material (e-learning courses, guides & tipsheets, tutorials, videos etc.) to support with the delivery More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, CustomerService, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … latest Salesforce products. Reporting to the Sales Operations Manager, you will be instrumental in creating, managing, and delivering the training programme for the EU customerservice transformation to improve adoption, user proficiency and performance of our sales and customers service team. This role focuses on our customer experience tools including Salesforce New Org CRM, Field Service & Visual remote assistance, Telephony, and Infor CPQ. This role will require you to audit the current training material, identify gaps and opportunities, and create training material (e-learning courses, guides & tipsheets, tutorials, videos etc.) to support with the delivery More ❯
bradford, yorkshire and the humber, United Kingdom Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, CustomerService, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customerservice teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customerservice transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
wakefield, yorkshire and the humber, United Kingdom Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, CustomerService, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customerservice teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customerservice transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, CustomerService, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customerservice teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customerservice transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯
bradford, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
wakefield, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
like-minded travel enthusiasts is an important part of our business’ success and growth. About CTM CTM is an award-winning provider of travel service solutions spanning corporate, events and sports markets. Headquartered and founded in Australia, CTM has offices all around the world, including Europe, Asia, North America … Australia and New Zealand. https://uk.travelctm.com/About the Role The purpose of the role is to support the customerservice lifecycle and provide professional, timely, helpful, high quality and consistent customerservice both technical and non-technical before, during and after the customer … and infrastructure to ensure and deliver high-quality IT services that meet the needs of the region and its users. They ensure that IT service delivery is consistent, reliable, and aligned with best practices ITIL. Skills & Experience Skills: Excellent customerservice and interpersonal skills. Strong teamwork and More ❯
bradford, yorkshire and the humber, United Kingdom
Corporate Travel Management (CTM) UK/EU
like-minded travel enthusiasts is an important part of our business’ success and growth. About CTM CTM is an award-winning provider of travel service solutions spanning corporate, events and sports markets. Headquartered and founded in Australia, CTM has offices all around the world, including Europe, Asia, North America … Australia and New Zealand. https://uk.travelctm.com/About the Role The purpose of the role is to support the customerservice lifecycle and provide professional, timely, helpful, high quality and consistent customerservice both technical and non-technical before, during and after the customer … and infrastructure to ensure and deliver high-quality IT services that meet the needs of the region and its users. They ensure that IT service delivery is consistent, reliable, and aligned with best practices ITIL. Skills & Experience Skills: Excellent customerservice and interpersonal skills. Strong teamwork and More ❯
with the implementation, onboarding, training and engagement of Everys products and services. You will be an integral member of the business working within the Customer Professional Services Department, ensuring that customers have a fantastic experience as they start their Every journey. Your role ultimately helps to ensure that Everys … customer retention is high by delivering a first-class experience within their first 30 days of implementing the system. Most of the team are based out of the Leeds office, the successful candidate will be expected to travel to the Leeds office on occasion Key Responsibilities Customer Expectation … to enhance product engagement and satisfaction. Multitasking Across Multiple Projects: Oversee and manage the simultaneous rollout of multiple products, maintaining a high standard of service in every interaction. CustomerService Excellence: Provide exceptional customerservice and online guidance to diverse audiences, ensuring a positive experience. More ❯
wakefield, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Catch Resource Management
Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 F&O experience – finance module knowledge Previous Service Management experience (ITIL preferable) Excellent customerservice skills and exceptional telephone manner You will need to be a team player with a … calm and friendly personality and have demonstrated a commitment to service quality excellence in your career to date. Good communication skills on all levels Ability to participate and contribute successfully within a team environment. Must have strong problem-solving skills. Good organisation & prioritisation skills Be professional, flexible, able to … lists/security around environment access. Train end users on elements of Dynamics AX & D365, including integrated applications. To maintain a high degree of customerservice and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management More ❯
bradford, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Catch Resource Management
Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 F&O experience – finance module knowledge Previous Service Management experience (ITIL preferable) Excellent customerservice skills and exceptional telephone manner You will need to be a team player with a … calm and friendly personality and have demonstrated a commitment to service quality excellence in your career to date. Good communication skills on all levels Ability to participate and contribute successfully within a team environment. Must have strong problem-solving skills. Good organisation & prioritisation skills Be professional, flexible, able to … lists/security around environment access. Train end users on elements of Dynamics AX & D365, including integrated applications. To maintain a high degree of customerservice and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Catch Resource Management
Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 F&O experience – finance module knowledge Previous Service Management experience (ITIL preferable) Excellent customerservice skills and exceptional telephone manner You will need to be a team player with a … calm and friendly personality and have demonstrated a commitment to service quality excellence in your career to date. Good communication skills on all levels Ability to participate and contribute successfully within a team environment. Must have strong problem-solving skills. Good organisation & prioritisation skills Be professional, flexible, able to … lists/security around environment access. Train end users on elements of Dynamics AX & D365, including integrated applications. To maintain a high degree of customerservice and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management More ❯
wakefield, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Catch Resource Management
Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 SCM experience – SCM module knowledge Previous Service Management experience (ITIL preferable) Excellent customerservice skills and exceptional telephone manner You will need to be a team player with a … calm and friendly personality and have demonstrated a commitment to service quality excellence in your career to date. Good communication skills on all levels Ability to participate and contribute successfully within a team environment. Must have strong problem-solving skills. Good organisation & prioritisation skills Be professional, flexible, able to … lists/security around environment access. Train end users on elements of Dynamics AX & D365, including integrated applications. To maintain a high degree of customerservice and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management More ❯
bradford, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Catch Resource Management
Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 SCM experience – SCM module knowledge Previous Service Management experience (ITIL preferable) Excellent customerservice skills and exceptional telephone manner You will need to be a team player with a … calm and friendly personality and have demonstrated a commitment to service quality excellence in your career to date. Good communication skills on all levels Ability to participate and contribute successfully within a team environment. Must have strong problem-solving skills. Good organisation & prioritisation skills Be professional, flexible, able to … lists/security around environment access. Train end users on elements of Dynamics AX & D365, including integrated applications. To maintain a high degree of customerservice and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Catch Resource Management
Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 SCM experience – SCM module knowledge Previous Service Management experience (ITIL preferable) Excellent customerservice skills and exceptional telephone manner You will need to be a team player with a … calm and friendly personality and have demonstrated a commitment to service quality excellence in your career to date. Good communication skills on all levels Ability to participate and contribute successfully within a team environment. Must have strong problem-solving skills. Good organisation & prioritisation skills Be professional, flexible, able to … lists/security around environment access. Train end users on elements of Dynamics AX & D365, including integrated applications. To maintain a high degree of customerservice and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management More ❯
Wakefield, West Yorkshire, UK Hybrid / WFH Options
Sharp UK
at East Ardsley) where free car parking is available, and we offer hybrid working . Our credit control team manage collections from and provide customerservice to up to 5,000 live accounts with a monthly exposure of up to £15m. You would be managing both public and … remedial action to ensure client queries are resolved quickly and efficiently. Identify correct lines of reporting and escalate queries to ensure swift resolution of customer issues Record all transactions and communications with customers and colleagues in the company database to ensure the company’s records are accurate and current … and payments are accurately and efficiently dealt with. Requirements: Previous experience within Credit Control, at least 6 months. Strong skills in MS Office Excellent CustomerService skills Patience and ability to remain calm in stressful situations Ability to listen and negotiate Analytical skills and attention to detail Good More ❯
Wakefield, England, United Kingdom Hybrid / WFH Options
Sharp UK
at East Ardsley) where free car parking is available, and we offer hybrid working . Our credit control team manage collections from and provide customerservice to up to 5,000 live accounts with a monthly exposure of up to £15m. You would be managing both public and … remedial action to ensure client queries are resolved quickly and efficiently. Identify correct lines of reporting and escalate queries to ensure swift resolution of customer issues Record all transactions and communications with customers and colleagues in the company database to ensure the company’s records are accurate and current … and payments are accurately and efficiently dealt with. Requirements: Previous experience within Credit Control, at least 6 months. Strong skills in MS Office Excellent CustomerService skills Patience and ability to remain calm in stressful situations Ability to listen and negotiate Analytical skills and attention to detail Good More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Sharp UK
at East Ardsley) where free car parking is available, and we offer hybrid working . Our credit control team manage collections from and provide customerservice to up to 5,000 live accounts with a monthly exposure of up to £15m. You would be managing both public and … remedial action to ensure client queries are resolved quickly and efficiently. Identify correct lines of reporting and escalate queries to ensure swift resolution of customer issues Record all transactions and communications with customers and colleagues in the company database to ensure the company’s records are accurate and current … and payments are accurately and efficiently dealt with. Requirements: Previous experience within Credit Control, at least 6 months. Strong skills in MS Office Excellent CustomerService skills Patience and ability to remain calm in stressful situations Ability to listen and negotiate Analytical skills and attention to detail Good More ❯
Business Development Manager: To develop a professional relationship with a portfolio of clients in order to retain and develop their business relationships, delivering strong customerservice, technical and field support to your portfolio of clients. Working closely with the customerservice helpdesk teams to deliver first … class customerservice and support to a portfolio of clients. New Business Development through cross selling services and maximising opportunities within existing clients Reporting to your fellow management team members on the monthly performance and activity of allotted accounts. The aim is to achieve the company s vision … Forming, monitoring, and maintaining constructive relationships by influencing stakeholders expectations at all organisation levels, understanding their needs and delivering against agreed timescales. First class customer services, cross culture liaisons, lead generation, conflict alignment/negotiation and a dynamic, confident attitude of working with and enthusing people of all professional More ❯
wakefield, yorkshire and the humber, United Kingdom
GoReport
surveying, and property management streamline their workflows, reduce manual admin, and deliver high-quality reports with ease. With a strong focus on innovation and customer success, we empower our users to work smarter and more efficiently. As part of our growing team, you’ll be joining a company that … values collaboration, continuous improvement, and a commitment to delivering exceptional service to our customers. As a Customer Support Executive, you are a key and integral part of the GoReport team. You will be responsible for; First Line Customer Assistance Respond to inbound customer inquiries via phone … email and live chat promptly and professionally, redirecting to team members where needed Comprehensively document and communicate customer issues in our CRM system to ensure a clear transfer of information internally and seamless experience for the customer Technical Troubleshooting Diagnose and resolve technical issues reported by customers, documenting More ❯
bradford, yorkshire and the humber, United Kingdom
GoReport
surveying, and property management streamline their workflows, reduce manual admin, and deliver high-quality reports with ease. With a strong focus on innovation and customer success, we empower our users to work smarter and more efficiently. As part of our growing team, you’ll be joining a company that … values collaboration, continuous improvement, and a commitment to delivering exceptional service to our customers. As a Customer Support Executive, you are a key and integral part of the GoReport team. You will be responsible for; First Line Customer Assistance Respond to inbound customer inquiries via phone … email and live chat promptly and professionally, redirecting to team members where needed Comprehensively document and communicate customer issues in our CRM system to ensure a clear transfer of information internally and seamless experience for the customer Technical Troubleshooting Diagnose and resolve technical issues reported by customers, documenting More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom
GoReport
surveying, and property management streamline their workflows, reduce manual admin, and deliver high-quality reports with ease. With a strong focus on innovation and customer success, we empower our users to work smarter and more efficiently. As part of our growing team, you’ll be joining a company that … values collaboration, continuous improvement, and a commitment to delivering exceptional service to our customers. As a Customer Support Executive, you are a key and integral part of the GoReport team. You will be responsible for; First Line Customer Assistance Respond to inbound customer inquiries via phone … email and live chat promptly and professionally, redirecting to team members where needed Comprehensively document and communicate customer issues in our CRM system to ensure a clear transfer of information internally and seamless experience for the customer Technical Troubleshooting Diagnose and resolve technical issues reported by customers, documenting More ❯