1 to 25 of 62 Customer Service Jobs in West Yorkshire

Title: Customer Service Adviser Location: Office based full time in Wakefield, West Yorkshire. Target: IT literate candidates ideally with some previous Customer Service and/or Admin experience. Salary: £25,500 Basic. Working Hours: 40 Hours per week, working a 5-day working week, with … having established relationships with key mortgage lenders. As part of our ongoing 2025/2026 expansion plans, we are now looking to appoint additional Customer Service Advisers, who will have the opportunity to earn an industry leading salary package, and an unrivalled opportunity for career development and promotion ...

have an exciting opportunity for a Customer Service Administrator with a strong customer focused work ethic to join a friendly and fast paced team not far from Garforth. This is a brilliant opportunity for an Administrator who enjoys providing great customer service and is keen … looking for a hard-working individual who thrives in a busy environment and can easily multitask. If you're an individual with strong customer service skills looking for a challenging role where no two days are the same, this role is for you! The team are really friendly ...

Customer Support Consultant Location: Leeds (hybrid after your probation) Salary: £26,300Do you have experience delivering excellent customer service in an office, retail, hospitality or contact centre environment Are you looking to take the next step in your career and apply your customer service skills … professional, office-based role We're looking for a proactive and customer-focused Customer Support Consultant to join InfoTrack's Customer Support Team in Leeds. In this role, you'll support our clients with managing their online searches, ensuring every enquiry is handled efficiently, professionally, and with ...

Responsibilities Lead the International digital customer experience strategy across EDI, DSOS, customer insights, and supporting satellite systems Oversee and optimise the satellite systems supporting Customer Services and external customers Own the International customer experience narrative by translating business requirements into customer expectations Lead the development … prioritisation, and delivery of the digital customer experience capability and technology roadmap Partner end to end with Commercial, Customer Service, Supply Chain, Finance, Technology, and external customers Provide people, virtual team, and cross‐functional leadership Drive governance, adoption, enhancements, and user experience improvements Requirements Bachelor’s degree ...

Customer service representative Start date: Immediate Duration: 2 month rolling contract the client plans to keep the person indefinitely this position has been in place for the last 4 years so is likely to be a long-term contract. Location: 5 days per week on site in Morley … Leeds, Pay: £200 per day INSIDE IR35 Job summary This role will report to the IT Customer Service Request Assistant and will be responsible for providing excellent support to internal colleagues and IT End Users for Service Requests via the ITSM Toolset (ServiceNow), e-mail and face ...

Service Desk Team Leader The Role As a Service Desk Team Leader, you will take day-to-day ownership of an ITIL-aligned ITSM service desk. This includes supporting customer accounts, leading a team of service analysts, owning the customer relationship and ensuring … consistently high standard of service delivery. You will join Alscient's Managed Services team, supporting customers across a range of sectors. This is a hands-on leadership role, where you will be actively involved in service reviews and customer conversations while remaining closely engaged in your team ...

Customer Helpdesk Consultant Location: Waterloo (hybrid after probation) Salary: £27,000Do you enjoy helping customers solve problems and get the most out of technology? Do you thrive in a fast-paced environment where no two days are the same InfoTrack’s Helpdesk Consultants are client-centric, tech-savvy … genuinely passionate about delivering outstanding customer service. If this sounds like you, you could be a great fit for our team.As a Helpdesk Consultant, you’ll be the first point of contact for InfoTrack clients, supporting them with navigating our platform, troubleshooting issues, and resolving queries. You’ll take ...

Role: Customer Success Manager Salary: £45,000 -£50,000 Location: Midlands/Yorkshsire Contract: Permanent As MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over … nurture our team's growth with several company wide development programs - including our Diversity, Mentoring and Sustainability programs. THE ROLE IN SHORT: The Customer Success Management team (CSM) exists to understand the needs of our customer, create intimacy, adapt solutions to meet these needs and maintain strong, meaningful ...

Service Designer (senior) you will be part of the Service Design Team working across YBS customer facing channels including digital, telephony and retail. You will contribute to strategic thinking across all customer channels (Digital, Retail, Customer Services) and drive Service innovation, across channels … remote working and some onsite presence in our central Leeds offices. This is a Fixed Term Contract for 12 months. About the role As Service Designer (Senior) , youll be passionate about making a difference by driving brilliant design practice, bringing stakeholders on the journey with you. You will Deliver ...

Service Experience Colleague - Leeds We are looking for a Service Experience Colleague to join a brilliant team based in Leeds. The contract is temporary with a view to becoming permanent, for the right person. The hours are 37.5 each week. This is a shift-based role based across … recent years and enjoys some of the most prestigious clients. As such, they are looking for likeminded colleagues to work alongside our existing service experience colleagues who monitor and influence the flow of customer parcels throughout the network, liaising with our third-party partners and internal business units ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: This role will initially be based in Bradford but were moving our office … Connections Delivery Lead to join the Developer Services team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire ...

Service Design Lead you will manage and lead the Service Design Team working across YBS customer facing channels including digital, telephony and retail. You will sets the direction for the team to ensure they fully contribute to strategic thinking across all customer channels (Digital, Retail, Customer Services) and drive Service innovation, across channels, for the YBS group. Why join us now? We are at a very exciting place in our transformation journey and this role will give you the brilliant opportunity to set direction, drive forward improvements and make a real impact, all whilst ...

Arbor MIS. Support schools in resolving system issues and improving their use of MIS. Respond to support requests and resolve issues within agreed service levels. Deliver high-quality customer service and build positive relationships with schools. Maintain accurate records and follow agreed support processes. About … will have: Experience supporting Arbor MIS. Experience in an IT support, customer service, or education technology environment. Strong communication and problem-solving skills. The ability to learn new software quickly. Good working knowledge of Microsoft Office. Desirable: Experience delivering Arbor training or consultancy. Knowledge of other MIS platforms ...

There is a fantastic opportunity to join a dynamic, fast-growing customer service team. Trade Suppliers will be dealing with customer sales at the trade counter and over the telephone, and will understand incoming deliveries, stock control and despatch. Role Processing Customer orders Taking delivery … Sessions as well as face to face visits in the workplace Once achieved, you can further upskill by enrolling on to the Level 3 Customer Service Specialist apprenticeship Apprenticeship Standard Trade supplier (level 2) Training Provider SKILLNET LIMITED Working Week Monday to Friday 9am to 5pm, shifts ...

review candidates. After applying, you will be invited to create your profile on the Via platform. Your profile stays anonymous until you match. Customer Experience Representative – Part-time Our client, a fast-growing IT and Communications managed services provider, is looking for a Customer Experience Representative to join … their team part-time, 2.5 days per week (Wednesday to Friday). This is a great opportunity for a customer-focused individual to join a dynamic, fast-paced environment, acting as the primary point of contact for a portfolio of customers — owning their experience from onboarding through ...

stakeholders in and outside of the company. Provide 1st line IT support, troubleshooting hardware, software, Microsoft 365, user accounts, and business systems. Manage incidents, service requests, onboarding/offboarding, device setup, and access permissions while maintaining excellent customer service and meeting SLAs. Support IT projects, create documentation … improving IT processes. Provided 1st line IT support for hardware, software, Microsoft 365, and business applications. Logged, prioritised, troubleshot, and resolved incidents and service requests using a helpdesk ticketing system. Managed user onboarding/offboarding, account administration, access permissions, and device provisioning. Installed, configured, and supported desktops, laptops, mobile ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

information in order to provide them with a savings report Creating savings reports in a PDF business consultancy pack Contacting existing clients to ensure customer service and needs are met and to also cross sell other products Reviewing the business forecast modelling and understanding the need … Closing Date Tuesday, 11th August 2026 Start Date Monday, 31st August 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Team working Initiative Non judgemental Patience Flexible Good attendance record Proactive Telephony Skills Confident Qualifications English GCSE, grade 4 or above (Essential) Math ...

clients Liasing with colleagues, overseas agents, customers and suppliers Maintain company and industry compliance and regulations, undertaking any training required Provide high level of customer service Understand and adhere to company values Handle/resolve any queries and escalate where necessary Collaborate with various departments to streamline processes … Closing Date Monday, 10th August 2026 Start Date Monday, 24th August 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Physical fitness Qualifications English ...

governance standards and Group expectations. You will support the Vice President and the wider UK management team, working closely with colleagues across HR, IT, Customer Service and Commercial. THE ROLE Corporate governance Maintain company governance records and statutory filings at Companies House. Coordinate internal reviews of management standards … Requests, ensuring timely and lawful responses. Support GDPR compliance including privacy notices, vendor due diligence and data-sharing agreements. Work with HR, IT and Customer Service to strengthen data handling and retention. Liaise with external counsel and the Group Data Protection Office on escalated matters. Competition law: coordinate ...

telephone, dealing with enquiries and distribute messages for staff or providing information to callers as appropriate; Greeting patients and visitors ensuring a good customer service experience for all; Ordering supplies within the unit and arranging for specialist supplies and equipment in the community; Arranging outpatient appointments and assisting … Transitional Care and Neonatal Outreach Teams. This is an exciting opportunity to work within the low dependency and community areas of the Leeds Neonatal Service based at St James's Hospital. In this role, you will provide efficient administrative support; maintaining accurate records and data as well as providing ...

/Change Closing Date 11 August 2026 We are seeking a highly skilled and analytical Payments Manager to optimise internal payment methods, processes, and customer journeys. Working closely with Digital, Retail, Finance, Fraud, Technology, and Customer teams, this role will drive payment performance, operational efficiency, and customer … effectiveness of our existing and future payment landscape. Key Responsibilities Payments Performance & Optimisation Own payment performance across e-commerce ensuring reliable, efficient, and customer-focused payment experiences with an emphasis on continuous improvement, with a particular focus on e-commerce. Analyse payment data and KPIs to improve authorisation ...

expert guidance, managing complex enquiries, supporting platform development and testing activities, and delivering communications, webinars and engagement initiatives. The role is responsible for ensuring service requests and issues are managed effectively and consistently, maintaining high standards of customer service and supporting organisations to meet their data security … addition to the DSPT, the post holder will contribute to the delivery and continuous improvement of wider national cyber security services, working with service owners, stakeholders and operational teams to support service delivery, user engagement and the successful implementation of cyber security initiatives across the NHS. Main duties ...

ensure smooth operations across multiple sales channels, manage a network of freelance creatives, and play a key role in maintaining account health, customer satisfaction and operational excellence. This is a hands-on role ideal for someone who enjoys problem solving, thrives in a fast-paced e-commerce environment … banners and promotional content. Manage product bundles and order-related issues. Oversee Amazon Multi-Channel Fulfilment (MCF) integrations and investigate failed or delayed orders. Customer Service Respond to customer enquiries across all channels within agreed service levels. Ensure GDPR compliance at all times. Freelancer & Project Management ...

wrapping and packaging systems and have been successfully trading for over 4 decades. Due to continued growth they are looking to hire a Field Service Engineer to join the business Responsibilities of Field Service Engineer: Having the ability to liaise with both customers and colleagues to ensure … maintain the customer service excellence that we pride ourselves on, is essential to the role. Servicing, maintaining, and installing a range of equipment at customers sites nationwide. Attend customers site in a timely manner to carry out the task assigned and deliver exceptional customer service. Respond ...