Customer Service Jobs in the Channel Islands

Customer Service
UK > Channel Islands

The following table provides summary statistics for permanent job vacancies advertised in the Channel Islands with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 2 March 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 Mar 2024
Same period 2023 Same period 2022
Rank 4 - -
Rank change year-on-year - - -
Permanent jobs citing Customer Service 6 0 0
As % of all permanent jobs advertised in the Channel Islands 25.00% - -
As % of the Processes & Methodologies category 25.00% - -
Number of salaries quoted 5 0 0
10th Percentile - - -
25th Percentile £77,500 - -
Median annual salary (50th Percentile) £85,000 - -
75th Percentile £92,500 - -
90th Percentile - - -
UK median annual salary £32,500 £35,000 £37,500
% change year-on-year -7.14% -6.67% -

All Process and Methodology Skills
Channel Islands

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the Channel Islands with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 24 5 29
As % of all permanent jobs advertised in the Channel Islands 100.00% 50.00% 100.00%
Number of salaries quoted 13 2 19
10th Percentile £44,600 £55,750 £36,500
25th Percentile £55,000 £64,375 £37,500
Median annual salary (50th Percentile) £85,000 £82,500 £50,000
Median % change year-on-year +3.03% +65.00% -37.50%
75th Percentile £100,000 £104,375 £72,500
90th Percentile £115,000 £115,250 £76,250
UK median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Customer Service
Job Vacancy Trend in the Channel Islands

Job postings citing Customer Service as a proportion of all IT jobs advertised in the Channel Islands.

Job vacancy trend for Customer Service in the Channel Islands

Customer Service
Salary Trend in the Channel Islands

3-month moving average salary quoted in jobs citing Customer Service in the Channel Islands.

Salary trend for Customer Service in the Channel Islands

Customer Service
Job Locations in the Channel Islands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the Channel Islands region over the 6 months to 2 March 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Jersey - 5 £85,000 - 2
Customer Service
UK

Customer Service
Co-occurring Skills and Capabilities in the Channel Islands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 5 (83.33%) Azure
2 4 (66.67%) AWS
2 4 (66.67%) Microsoft 365
2 4 (66.67%) OneDrive
3 1 (16.67%) Azure Stack
Communications & Networking
1 4 (66.67%) DNS
General
1 5 (83.33%) Finance
2 4 (66.67%) Organisational Skills
3 2 (33.33%) Social Skills
4 1 (16.67%) Law
4 1 (16.67%) Legal
4 1 (16.67%) Telecoms
Job Titles
1 4 (66.67%) Architect
1 4 (66.67%) Azure Architect
1 4 (66.67%) Cloud Architect
1 4 (66.67%) Cloud Solutions Architect
1 4 (66.67%) Solutions Architect
2 1 (16.67%) Applications Manager
2 1 (16.67%) Business Systems Manager
2 1 (16.67%) IT Manager
2 1 (16.67%) Lead
2 1 (16.67%) Senior
2 1 (16.67%) Senior IT Manager
2 1 (16.67%) Senior Manager
2 1 (16.67%) Technical Leader
Miscellaneous
1 4 (66.67%) Data Centre
1 4 (66.67%) Enterprise Cloud
1 4 (66.67%) Public Cloud
1 4 (66.67%) Replication
Processes & Methodologies
1 5 (83.33%) Business Strategy
2 4 (66.67%) Cloud Enablement
2 4 (66.67%) Disaster Recovery
2 4 (66.67%) ITIL
2 4 (66.67%) Migration
2 4 (66.67%) Presales
2 4 (66.67%) Project Planning
2 4 (66.67%) Server Migrations
2 4 (66.67%) Server Virtualisation
2 4 (66.67%) Time Management
2 4 (66.67%) Virtual Infrastructure
3 2 (33.33%) Budgeting
3 2 (33.33%) IT Strategy
4 1 (16.67%) Computer Science
4 1 (16.67%) Continuous Improvement
4 1 (16.67%) Contract Negotiation
4 1 (16.67%) Customer-Centric Approach
4 1 (16.67%) Customer-Centricity
4 1 (16.67%) Problem Management
4 1 (16.67%) Roadmaps
Qualifications
1 1 (16.67%) Computer Science Degree
1 1 (16.67%) Degree
Quality Assurance & Compliance
1 5 (83.33%) ISO/IEC 27001
2 4 (66.67%) PCI DSS
System Software
1 4 (66.67%) Active Directory
1 4 (66.67%) VMware Infrastructure
Vendors
1 4 (66.67%) Microsoft
1 4 (66.67%) VMware