Period
to 16 November 2018

The median annual salary for a 2nd Line Support was £31,000 in advertised job vacancies in Chatham during the 6 months to 16 November 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Kent > Chatham
6 months to
16 Nov 2018
Same period 2017 Same period 2016
Rank 22 15 25
Rank change year-on-year -7 +10 -
Permanent jobs requiring a 2nd Line Support 1 11 1
As % of all permanent IT jobs advertised in Chatham 1.37% 11.96% 0.80%
As % of the Job Titles category 1.59% 12.09% 0.84%
Number of salaries quoted 1 11 1
Chatham median annual salary £31,000 £24,500 £29,500
Median salary % change year-on-year +26.53% -16.95% -
10th Percentile £29,500 £20,500 £28,250
90th Percentile £32,500 £25,250 £30,750
Kent median annual salary £31,000 £24,500 £27,500
% change year-on-year +26.53% -10.91% -1.79%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Chatham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Chatham
Permanent vacancies in Chatham with a recognized job title 63 91 119
% of permanent IT jobs with a recognized job title 86.30% 98.91% 95.20%
Number of salaries quoted 52 88 104
Chatham median annual salary £32,500 £32,500 £37,750
Median salary % change year-on-year - -13.91% +16.15%
10th Percentile £27,500 £21,000 £21,250
90th Percentile £51,000 £49,150 £52,500
Kent median annual salary £40,000 £42,500 £40,000
% change year-on-year -5.88% +6.25% -

2nd Line Support
Job Vacancy Trend in Chatham

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Chatham.

Job vacancy trend for 2nd Line Support in Chatham

2nd Line Support
Salary Trend in Chatham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Chatham.

Salary trend for 2nd Line Support in Chatham

2nd Line Support Skill Set
Top 17 Co-occurring IT Skills in Chatham

For the 6 months to 16 November 2018, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Chatham region featuring 2nd Line Support in the job title.

1 1 (100.00%) C#
1 1 (100.00%) Java
1 1 (100.00%) Microsoft Project
1 1 (100.00%) Web Services
1 1 (100.00%) ITIL
1 1 (100.00%) Windows
1 1 (100.00%) OO
1 1 (100.00%) Microsoft Excel
1 1 (100.00%) MS Visio
1 1 (100.00%) SLA
1 1 (100.00%) Management Information System
1 1 (100.00%) Information Management
1 1 (100.00%) Microsoft PowerPoint
1 1 (100.00%) Incident Management
1 1 (100.00%) Problem Management
1 1 (100.00%) Release Management
1 1 (100.00%) Due Diligence

2nd Line Support Skill Set
Co-occurring IT Skills in Chatham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (100.00%) Microsoft Excel
1 1 (100.00%) Microsoft PowerPoint
1 1 (100.00%) Microsoft Project
1 1 (100.00%) MS Visio
Libraries, Frameworks & Software Standards
1 1 (100.00%) Web Services
Miscellaneous
1 1 (100.00%) Management Information System
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Due Diligence
1 1 (100.00%) Incident Management
1 1 (100.00%) Information Management
1 1 (100.00%) ITIL
1 1 (100.00%) OO
1 1 (100.00%) Problem Management
1 1 (100.00%) Release Management
Programming Languages
1 1 (100.00%) C#
1 1 (100.00%) Java
Quality Assurance & Compliance
1 1 (100.00%) SLA