2nd Line Support Jobs in Chelmsford

Second Line Support
Essex > Chelmsford

The median Second Line Support salary in Chelmsford is £35,000 per year according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 21 26 -
Rank change year-on-year +5 - -
Permanent jobs requiring a 2nd Line Support 7 1 0
As % of all permanent jobs advertised in Chelmsford 5.30% 0.78% -
As % of the Job Titles category 5.60% 1.00% -
Number of salaries quoted 5 1 0
10th Percentile £28,750 - -
25th Percentile £32,500 £31,250 -
Median annual salary (50th Percentile) £35,000 £32,500 -
Median % change year-on-year +7.69% - -
75th Percentile £37,500 £33,750 -
90th Percentile - - -
Essex median annual salary £35,000 £35,000 £25,500
% change year-on-year - +37.25% -10.53%

All Permanent IT Job Vacancies
Chelmsford

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Chelmsford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Chelmsford with a recognized job title 125 100 108
% of permanent jobs with a recognized job title 94.70% 78.13% 94.74%
Number of salaries quoted 110 54 67
10th Percentile £29,000 £26,975 £32,184
25th Percentile £32,500 £36,371 £44,750
Median annual salary (50th Percentile) £46,899 £46,500 £54,500
Median % change year-on-year +0.86% -14.68% +36.25%
75th Percentile £63,438 £50,143 £71,250
90th Percentile £70,000 £55,000 £88,855
Essex median annual salary £45,000 £47,500 £47,500
% change year-on-year -5.26% - -

2nd Line Support
Job Vacancy Trend in Chelmsford

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Chelmsford.

Job vacancy trend for 2nd Line Support in Chelmsford

2nd Line Support
Salary Trend in Chelmsford

3-month moving average salary quoted in jobs citing 2nd Line Support in Chelmsford.

Salary trend for 2nd Line Support in Chelmsford

2nd Line Support Skill Set
Top 17 Co-occurring Skills and Capabilities in Chelmsford

For the 6 months to 23 April 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Chelmsford region featuring 2nd Line Support in the job title.

1 5 (71.43%) Microsoft
1 5 (71.43%) Social Skills
2 4 (57.14%) Cocoa
3 2 (28.57%) Time Management
3 2 (28.57%) SLA
3 2 (28.57%) Organisational Skills
3 2 (28.57%) Customer Service
4 1 (14.29%) Azure Certification
4 1 (14.29%) Windows Server
4 1 (14.29%) Problem-Solving
4 1 (14.29%) Azure
4 1 (14.29%) Microsoft 365
4 1 (14.29%) Mentoring
4 1 (14.29%) Windows 10
4 1 (14.29%) Microsoft Certification
4 1 (14.29%) Windows
4 1 (14.29%) VoIP

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Chelmsford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (14.29%) Azure
1 1 (14.29%) Microsoft 365
Communications & Networking
1 1 (14.29%) VoIP
General
1 5 (71.43%) Social Skills
2 2 (28.57%) Organisational Skills
Libraries, Frameworks & Software Standards
1 4 (57.14%) Cocoa
Operating Systems
1 1 (14.29%) Windows
1 1 (14.29%) Windows 10
1 1 (14.29%) Windows Server
Processes & Methodologies
1 2 (28.57%) Customer Service
1 2 (28.57%) Time Management
2 1 (14.29%) Mentoring
2 1 (14.29%) Problem-Solving
Qualifications
1 1 (14.29%) Azure Certification
1 1 (14.29%) Microsoft Certification
Quality Assurance & Compliance
1 2 (28.57%) SLA
Vendors
1 5 (71.43%) Microsoft