Service Desk Analyst Job Trends in Chelmsford

Service Desk Analyst
Essex > Chelmsford

The median Service Desk Analyst salary in Chelmsford is £37,500 per year, according to job vacancies posted during the 6 months leading to 19 September 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
19 Sep 2025
Same period 2024 Same period 2023
Rank 24 - 14
Rank change year-on-year - - +12
Permanent jobs requiring a Service Desk Analyst 1 0 10
As % of all permanent jobs advertised in Chelmsford 0.75% - 9.17%
As % of the Job Titles category 0.80% - 9.80%
Number of salaries quoted 1 0 10
10th Percentile - - -
25th Percentile £36,250 - £23,500
Median annual salary (50th Percentile) £37,500 - £24,000
Median % change year-on-year - - -1.03%
75th Percentile £38,750 - £24,500
90th Percentile - - -
Essex median annual salary £37,500 - £24,000
% change year-on-year - - -2.04%

All Permanent IT Job Vacancies
Chelmsford

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Chelmsford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Chelmsford with a recognized job title 125 85 102
% of permanent jobs with a recognized job title 93.98% 79.44% 93.58%
Number of salaries quoted 100 70 78
10th Percentile £29,075 £30,000 £23,500
25th Percentile £37,500 £46,297 £26,250
Median annual salary (50th Percentile) £50,000 £60,000 £46,000
Median % change year-on-year -16.67% +30.43% -10.24%
75th Percentile £68,063 - £67,944
90th Percentile £79,000 £70,000 £70,449
Essex median annual salary £45,000 £50,000 £47,610
% change year-on-year -10.00% +5.02% +0.23%

Service Desk Analyst
Job Vacancy Trend in Chelmsford

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Chelmsford.

Job vacancy trend for Service Desk Analyst in Chelmsford

Service Desk Analyst
Salary Trend in Chelmsford

Salary distribution trend for Service Desk Analyst job vacancies in Chelmsford.

Salary distribution trend for Service Desk Analyst job vacancies in Chelmsford

Service Desk Analyst Skill Set
Top 15 Co-occurring Skills and Capabilities in Chelmsford

For the 6 months to 19 September 2025, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Chelmsford region featuring Service Desk Analyst in the job title.

1 1 (100.00%) Windows
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Microsoft Certification
1 1 (100.00%) A+ Certification
1 1 (100.00%) Service Management
1 1 (100.00%) Service Delivery
1 1 (100.00%) ITSM
1 1 (100.00%) JIRA
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) Microsoft 365
1 1 (100.00%) ServiceNow
1 1 (100.00%) Windows 10
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Social Skills

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Chelmsford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (100.00%) Microsoft 365
Development Applications
1 1 (100.00%) JIRA
General
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
Processes & Methodologies
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) ITSM
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Service Delivery
1 1 (100.00%) Service Management
Qualifications
1 1 (100.00%) A+ Certification
1 1 (100.00%) Microsoft Certification
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) ServiceNow