1st Line Service Desk Analyst Job Trends in Cheshire

First Line Service Desk Analyst
North West > Cheshire

The median First Line Service Desk Analyst salary in Cheshire is £30,000 per year, according to job vacancies posted during the 6 months leading to 5 May 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
5 May 2026
Same period 2025 Same period 2024
Rank 78 66 -
Rank change year-on-year -12 - -
Permanent jobs requiring a 1st Line Service Desk Analyst 9 1 0
As % of all permanent jobs in Cheshire 0.47% 0.20% -
As % of the Job Titles category 0.55% 0.27% -
Number of salaries quoted 7 1 0
Median annual salary (50th Percentile) £30,000 £26,500 -
Median % change year-on-year +13.21% - -
North West median annual salary £30,000 £26,500 £22,000
% change year-on-year +13.21% +20.45% -12.00%

All Permanent IT Job Roles
Cheshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Cheshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Cheshire with a recognized job title 1,646 364 1,481
% of permanent jobs with a recognized job title 86.31% 73.83% 96.92%
Number of salaries quoted 989 209 1,113
10th Percentile £29,000 £26,150 £25,000
25th Percentile £36,250 £35,000 £32,500
Median annual salary (50th Percentile) £50,000 £45,000 £46,000
Median % change year-on-year +11.11% -2.17% -3.16%
75th Percentile £65,000 £60,000 £60,000
90th Percentile £80,000 £77,750 £71,915
North West median annual salary £55,000 £54,793 £50,000
% change year-on-year +0.38% +9.59% -8.90%

1st Line Service Desk Analyst
Job Vacancy Trend in Cheshire

Historical trend showing the proportion of permanent IT job postings featuring '1st Line Service Desk Analyst' in the job title relative to all permanent IT jobs advertised in Cheshire.

1st Line Service Desk Analyst job vacancy trend in Cheshire

1st Line Service Desk Analyst
Salary Trend in Cheshire

Salary distribution trend for 1st Line Service Desk Analyst job vacancies in Cheshire.

Salary distribution trend for 1st Line Service Desk Analyst job vacancies in Cheshire

1st Line Service Desk Analyst
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Service Desk Analyst within the Cheshire region over the 6 months to 5 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Warrington - 9 £30,000 - 2
1st Line Service Desk Analyst
North West

1st Line Service Desk Analyst Skill Set
Top 18 Co-Occurring Skills & Capabilities in Cheshire

For the 6 months to 5 May 2026, 1st Line Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Cheshire region featuring 1st Line Service Desk Analyst in the job title.

1 2 (22.22%) AWS
1 2 (22.22%) Azure
1 2 (22.22%) Collaborative Working
1 2 (22.22%) Computer Science
1 2 (22.22%) Customer Service
1 2 (22.22%) Customer-Centricity
1 2 (22.22%) Degree
1 2 (22.22%) Dynamics NAV
1 2 (22.22%) Entra ID
1 2 (22.22%) Identity Access Management
1 2 (22.22%) Incident Management
1 2 (22.22%) ITIL
1 2 (22.22%) Logistics
1 2 (22.22%) Microsoft
1 2 (22.22%) Microsoft 365
1 2 (22.22%) Migration
1 2 (22.22%) Preventative Maintenance
1 2 (22.22%) Service Management

1st Line Service Desk Analyst Skill Set
Co-Occurring Skills & Capabilities in Cheshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Business Applications
1 2 (22.22%) Dynamics NAV
Cloud Services
1 2 (22.22%) AWS
1 2 (22.22%) Azure
1 2 (22.22%) Entra ID
1 2 (22.22%) Microsoft 365
General
1 9 (100.00%) Games
1 9 (100.00%) Retail
2 2 (22.22%) Social Skills
Miscellaneous
1 2 (22.22%) EPoS
Processes & Methodologies
1 2 (22.22%) Collaborative Working
1 2 (22.22%) Computer Science
1 2 (22.22%) Customer Service
1 2 (22.22%) Customer-Centricity
1 2 (22.22%) Identity Access Management
1 2 (22.22%) Incident Management
1 2 (22.22%) ITIL
1 2 (22.22%) Logistics
1 2 (22.22%) Migration
1 2 (22.22%) Preventative Maintenance
1 2 (22.22%) Service Management
Qualifications
1 2 (22.22%) Degree
Vendors
1 2 (22.22%) Microsoft