Period
to 18 July 2018

The following table provides summary statistics for permanent job vacancies advertised in Cheshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 18 July 2018 with a comparison to the same period in the previous 2 years.

Service Management
North West > Cheshire
6 months to
18 Jul 2018
Same period 2017 Same period 2016
Rank 51 45 56
Rank change year-on-year -6 +11 +21
Permanent jobs citing Service Management 158 134 87
As % of all permanent IT jobs advertised in Cheshire 5.10% 5.18% 3.91%
As % of the Processes & Methodologies category 5.54% 5.80% 4.40%
Number of salaries quoted 85 61 57
Cheshire median annual salary £50,000 £45,000 £35,000
Median salary % change year-on-year +11.11% +28.57% -16.67%
10th Percentile £16,250 £21,000 £18,500
90th Percentile £77,750 £65,000 £57,500
North West median annual salary £42,500 £45,000 £45,000
% change year-on-year -5.56% - +2.86%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cheshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Cheshire
Permanent vacancies with a requirement for process or methodology skills 2,853 2,312 1,979
As % of all permanent IT jobs advertised in Cheshire 92.15% 89.44% 88.86%
Number of salaries quoted 2,120 1,768 1,672
Cheshire median annual salary £45,000 £40,000 £37,500
Median salary % change year-on-year +12.50% +6.67% -6.25%
10th Percentile £26,503 £25,000 £22,000
90th Percentile £67,500 £60,000 £57,500
North West median annual salary £44,000 £41,000 £40,000
% change year-on-year +7.32% +2.50% -

Service Management
Job Vacancy Trend in Cheshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Cheshire.

Job vacancy trend for Service Management in Cheshire

Service Management
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Cheshire.

Salary trend for Service Management in Cheshire

Service Management
Salary Histogram in Cheshire

The salary distribution of IT jobs citing Service Management in Cheshire over the 6 months to 18 July 2018.

Salary histogram for Service Management in Cheshire

Service Management
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Cheshire region over the 6 months to 18 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Knutsford -7 47 £70,000 +40.00% 2
Warrington -6 35 £47,500 +26.67% 4
Wilmslow +5 10 £55,000 +5.26% 1
Crewe -6 9 £30,000 -45.45% 1
Northwich 0 3 £20,000 -14.89%
Runcorn +11 1 - - 4
Chester - 1 £40,000 -
Service Management
North West

For the 6 months to 18 July 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cheshire region with a requirement for Service Management.

1 114 (72.15%) ITIL
2 44 (27.85%) Change Management
2 44 (27.85%) Problem Management
3 40 (25.32%) Incident Management
3 40 (25.32%) Finance
4 37 (23.42%) Law
5 36 (22.78%) Risk Management
5 36 (22.78%) Banking
6 31 (19.62%) Cisco
6 31 (19.62%) Agile Software Development
7 29 (18.35%) Service Delivery
7 29 (18.35%) Investment Banking
7 29 (18.35%) Wealth Management
8 28 (17.72%) Analytical Skills
8 28 (17.72%) Telecoms
9 27 (17.09%) Project Management
10 25 (15.82%) Microsoft
10 25 (15.82%) Stakeholder Management
10 25 (15.82%) Problem-Solving
11 24 (15.19%) ITSM
12 23 (14.56%) Knowledge Management
13 22 (13.92%) SLA
14 21 (13.29%) PRINCE2
14 21 (13.29%) Cisco Certification
14 21 (13.29%) Statistics
15 20 (12.66%) CCNA
16 19 (12.03%) Network+ Certification
16 19 (12.03%) Fortinet
16 19 (12.03%) Huawei
17 18 (11.39%) ITIL V3

Service Management
Co-occurring IT Skills in Cheshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (2.53%) Skype for Business
2 3 (1.90%) Confluence
3 2 (1.27%) MS Exchange
4 1 (0.63%) IBM Notes
4 1 (0.63%) IIS
4 1 (0.63%) SharePoint
Applications
1 13 (8.23%) Microsoft Excel
1 13 (8.23%) Microsoft PowerPoint
2 11 (6.96%) Microsoft Office
3 5 (3.16%) MS Visio
Business Applications
1 2 (1.27%) Remedy ITSM
Cloud Services
1 5 (3.16%) Office 365
2 3 (1.90%) Microsoft Azure
3 1 (0.63%) Amazon AWS
3 1 (0.63%) OpenShift
Communications & Networking
1 7 (4.43%) DNS
1 7 (4.43%) VPN
2 6 (3.80%) Firewall
2 6 (3.80%) LAN
2 6 (3.80%) Skype
2 6 (3.80%) SSL
2 6 (3.80%) WAN
3 5 (3.16%) ADSL
3 5 (3.16%) MPLS
3 5 (3.16%) Wireless
4 4 (2.53%) Cisco Nexus
4 4 (2.53%) Converged Networks
4 4 (2.53%) DHCP
4 4 (2.53%) Ethernet
4 4 (2.53%) F5 BIG-IP LTM
4 4 (2.53%) Intrusion Detection
4 4 (2.53%) IP Telephony
4 4 (2.53%) Network Security
4 4 (2.53%) TCP/IP
4 4 (2.53%) WLAN
Database & Business Intelligence
1 6 (3.80%) SQL Server
2 3 (1.90%) Oracle Database
3 2 (1.27%) MongoDB
3 2 (1.27%) SQL Server Analysis Services
3 2 (1.27%) SQL Server Integration Services
3 2 (1.27%) SQL Server Reporting Services
4 1 (0.63%) Amazon Redshift
4 1 (0.63%) DB2
4 1 (0.63%) MySQL
4 1 (0.63%) PostgreSQL
4 1 (0.63%) Relational Database
Development Applications
1 4 (2.53%) Jenkins
2 3 (1.90%) Git (software)
2 3 (1.90%) JIRA
3 1 (0.63%) Hudson
3 1 (0.63%) Subversion
General
1 40 (25.32%) Finance
2 37 (23.42%) Law
3 36 (22.78%) Banking
4 29 (18.35%) Investment Banking
5 28 (17.72%) Telecoms
6 8 (5.06%) Retail
6 8 (5.06%) Retail Banking
7 2 (1.27%) Advertising
7 2 (1.27%) Billing
Job Titles
1 34 (21.52%) Analyst
2 31 (19.62%) Service Manager
3 30 (18.99%) Service Analyst
4 20 (12.66%) Service Desk Analyst
5 19 (12.03%) 1st Line Service Desk Analyst
6 16 (10.13%) Architect
7 14 (8.86%) Telecoms Analyst
8 10 (6.33%) Transition Manager
9 7 (4.43%) 1st Line Support
9 7 (4.43%) ITIL Manager
9 7 (4.43%) Service Design Architect
9 7 (4.43%) Service Desk Support
10 6 (3.80%) 1st Line Support Analyst
10 6 (3.80%) Applications Support
10 6 (3.80%) Problem Manager
10 6 (3.80%) Programme Manager
10 6 (3.80%) Release Manager
10 6 (3.80%) Service Desk Support Analyst
11 5 (3.16%) Lead Architect
11 5 (3.16%) Service Architect
Libraries, Frameworks & Software Standards
1 7 (4.43%) XML
2 5 (3.16%) Web Services
3 4 (2.53%) HTML
4 3 (1.90%) .NET
4 3 (1.90%) LDAP
4 3 (1.90%) WSDL
5 2 (1.27%) .NET Framework
5 2 (1.27%) EJB
5 2 (1.27%) JMS
5 2 (1.27%) JSP
5 2 (1.27%) Middleware
5 2 (1.27%) Servlets
5 2 (1.27%) XSD
6 1 (0.63%) Ajax
6 1 (0.63%) CSS
6 1 (0.63%) DHTML
6 1 (0.63%) JDBC
6 1 (0.63%) jQuery
6 1 (0.63%) JSON
Miscellaneous
1 28 (17.72%) Analytical Skills
2 15 (9.49%) Data Centre
3 8 (5.06%) CMDB
3 8 (5.06%) Management Information System
4 7 (4.43%) Computer Science
4 7 (4.43%) PMI
4 7 (4.43%) Smart Meter
5 6 (3.80%) Greenfield Project
6 5 (3.16%) Video Conferencing
7 4 (2.53%) N-Tier
7 4 (2.53%) Video\Live Streaming
8 3 (1.90%) Smart Energy
9 2 (1.27%) Self-Motivation
9 2 (1.27%) Virtual Team
10 1 (0.63%) IBM Mainframe
10 1 (0.63%) Mainframe
10 1 (0.63%) RSA SecurID
10 1 (0.63%) Taxonomies
Operating Systems
1 12 (7.59%) Windows
2 4 (2.53%) Linux
2 4 (2.53%) Unix
2 4 (2.53%) Windows 10
2 4 (2.53%) Windows 7
2 4 (2.53%) Windows Server
3 1 (0.63%) AIX
3 1 (0.63%) CentOS
3 1 (0.63%) Mac OS
3 1 (0.63%) Windows Server 2008
3 1 (0.63%) Windows Server 2012
3 1 (0.63%) Windows Vista
3 1 (0.63%) Windows XP
Processes & Methodologies
1 114 (72.15%) ITIL
2 44 (27.85%) Change Management
2 44 (27.85%) Problem Management
3 40 (25.32%) Incident Management
4 36 (22.78%) Risk Management
5 31 (19.62%) Agile Software Development
6 29 (18.35%) Service Delivery
6 29 (18.35%) Wealth Management
7 27 (17.09%) Project Management
8 25 (15.82%) Problem-Solving
8 25 (15.82%) Stakeholder Management
9 24 (15.19%) ITSM
10 23 (14.56%) Knowledge Management
11 21 (13.29%) PRINCE2
11 21 (13.29%) Statistics
12 18 (11.39%) ITIL V3
13 15 (9.49%) Service Design
13 15 (9.49%) Waterfall
14 12 (7.59%) Continuous Improvement
15 11 (6.96%) SDLC
Programming Languages
1 9 (5.70%) Java
2 6 (3.80%) SQL
3 5 (3.16%) JavaScript
4 2 (1.27%) C
4 2 (1.27%) C#
4 2 (1.27%) Go
4 2 (1.27%) Python
4 2 (1.27%) Ruby
5 1 (0.63%) Bash Shell
5 1 (0.63%) C++
5 1 (0.63%) COBOL
5 1 (0.63%) Groovy
5 1 (0.63%) JCL
5 1 (0.63%) Objective-C
5 1 (0.63%) Perl
5 1 (0.63%) PowerShell
5 1 (0.63%) VBScript
Qualifications
1 21 (13.29%) Cisco Certification
2 20 (12.66%) CCNA
3 19 (12.03%) Network+ Certification
4 9 (5.70%) ITIL Certification
5 8 (5.06%) ISEB
5 8 (5.06%) ISEB Practitioner
5 8 (5.06%) PRINCE2 Practitioner
6 7 (4.43%) PMI Certification
7 4 (2.53%) Degree
7 4 (2.53%) ITIL Foundation Certificate
7 4 (2.53%) MCP
8 3 (1.90%) CCNP
9 2 (1.27%) DBS Check
10 1 (0.63%) APMG
10 1 (0.63%) Computer Science Degree
10 1 (0.63%) OCP
10 1 (0.63%) Oracle Certification
10 1 (0.63%) PMP
10 1 (0.63%) Security Cleared
10 1 (0.63%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 22 (13.92%) SLA
2 8 (5.06%) ISO/IEC 20000
3 5 (3.16%) PMO
4 4 (2.53%) GDPR
5 1 (0.63%) PMBOK
System Software
1 14 (8.86%) Active Directory
2 2 (1.27%) BitLocker
3 1 (0.63%) Docker
3 1 (0.63%) Oracle RAC
3 1 (0.63%) pfSense
3 1 (0.63%) VMware Infrastructure
Systems Management
1 7 (4.43%) Tivoli Storage Manager
2 6 (3.80%) SCCM
3 4 (2.53%) Opscode Chef
4 3 (1.90%) Single Sign-On
5 1 (0.63%) AirWatch
5 1 (0.63%) Backup Exec
5 1 (0.63%) Cisco CUCM
5 1 (0.63%) Cisco UCCX
5 1 (0.63%) Data Guard
5 1 (0.63%) FortiGate
5 1 (0.63%) HP ALM
5 1 (0.63%) Netcool
5 1 (0.63%) Netcool/OMNIbus
5 1 (0.63%) Oracle RMAN
5 1 (0.63%) SCOM
5 1 (0.63%) Systems Management Server (SMS)
5 1 (0.63%) Tivoli
5 1 (0.63%) Tivoli Monitoring
5 1 (0.63%) WSUS
Vendors
1 31 (19.62%) Cisco
2 25 (15.82%) Microsoft
3 19 (12.03%) Fortinet
3 19 (12.03%) Huawei
4 18 (11.39%) ServiceNow
5 7 (4.43%) Oracle
6 4 (2.53%) Blue Coat
6 4 (2.53%) Citrix
6 4 (2.53%) F5
6 4 (2.53%) Infoblox
7 3 (1.90%) GoldenSource
7 3 (1.90%) IBM
7 3 (1.90%) Salesforce.com
7 3 (1.90%) VMware
8 2 (1.27%) BMC
8 2 (1.27%) HP
8 2 (1.27%) McAfee
8 2 (1.27%) Remedy
9 1 (0.63%) CA
9 1 (0.63%) Lotus