Period
to 17 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Cheshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 17 January 2018 with a comparison to the same period in the previous 2 years.

Service Management
North West > Cheshire
6 months to
17 Jan 2018
Same period 2017 Same period 2016
Rank 53 55 114
Rank change year-on-year +2 +59 -45
Permanent jobs citing Service Management 149 101 57
As % of all permanent IT jobs advertised in Cheshire 4.66% 4.45% 2.00%
As % of the Processes & Methodologies category 5.25% 5.06% 2.31%
Number of salaries quoted 88 50 40
Cheshire median annual salary £50,000 £45,000 £33,750
Median salary % change year-on-year +11.11% +33.33% -23.30%
10th Percentile £20,750 £18,500 £20,975
90th Percentile £63,750 £65,250 £62,625
North West median annual salary £45,000 £45,000 £40,750
% change year-on-year - +10.43% -7.39%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cheshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Cheshire
Permanent vacancies with a requirement for process or methodology skills 2,839 1,996 2,472
As % of all permanent IT jobs advertised in Cheshire 88.77% 87.85% 86.62%
Number of salaries quoted 2,135 1,622 2,176
Cheshire median annual salary £45,000 £38,500 £40,000
Median salary % change year-on-year +16.88% -3.75% -
10th Percentile £27,500 £22,750 £22,500
90th Percentile £66,250 £61,250 £57,500
North West median annual salary £45,000 £40,000 £40,000
% change year-on-year +12.50% - -

Service Management
Job Vacancy Trend in Cheshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Cheshire.

Job vacancy trend for Service Management in Cheshire

Service Management
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Cheshire.

Salary trend for Service Management in Cheshire

Service Management
Salary Histogram in Cheshire

The salary distribution of IT jobs citing Service Management in Cheshire over the 6 months to 17 January 2018.

Salary histogram for Service Management in Cheshire

Service Management
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Cheshire region over the 6 months to 17 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Knutsford -21 44 £50,000 +6.95% 4
Warrington -4 20 £45,000 - 1
Wilmslow +22 12 £22,500 +4.65%
Runcorn - 9 £17,500 - 1
Crewe +5 5 £42,500 +13.33% 1
Northwich -1 1 £31,500 +65.79%
Service Management
North West

For the 6 months to 17 January 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cheshire region with a requirement for Service Management.

1 83 (55.70%) ITIL
2 67 (44.97%) Finance
3 52 (34.90%) Service Delivery
4 45 (30.20%) Agile Software Development
5 44 (29.53%) Banking
6 39 (26.17%) Project Management
7 35 (23.49%) Risk Management
8 34 (22.82%) Windows
9 32 (21.48%) Investment Banking
9 32 (21.48%) Wealth Management
10 30 (20.13%) Service Design
11 29 (19.46%) Law
12 28 (18.79%) Waterfall
13 27 (18.12%) Customer Requirements
13 27 (18.12%) Microsoft
14 25 (16.78%) Information Security
15 22 (14.77%) Problem Management
15 22 (14.77%) ITSM
16 21 (14.09%) PRINCE2
16 21 (14.09%) Stakeholder Management
16 21 (14.09%) ITIL V3
17 19 (12.75%) SDLC
17 19 (12.75%) Creative Problem-Solving
17 19 (12.75%) Change Management
17 19 (12.75%) ITIL Certification
17 19 (12.75%) PMI
17 19 (12.75%) PMI Certification
18 16 (10.74%) SLA
18 16 (10.74%) Java
18 16 (10.74%) DB2

Service Management
Co-occurring IT Skills in Cheshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (10.07%) CICS
2 6 (4.03%) WebSphere
3 5 (3.36%) JBoss
4 4 (2.68%) WebLogic
5 3 (2.01%) CMS
6 2 (1.34%) IBM Notes
6 2 (1.34%) MS Exchange
6 2 (1.34%) SharePoint
6 2 (1.34%) SharePoint Server
7 1 (0.67%) Exchange Server 2010
7 1 (0.67%) IIS
7 1 (0.67%) WebSphere Application Server
Applications
1 6 (4.03%) Microsoft Office
2 3 (2.01%) Microsoft Excel
2 3 (2.01%) Microsoft PowerPoint
2 3 (2.01%) Microsoft Project
Business Applications
1 1 (0.67%) Remedy ITSM
Cloud Services
1 12 (8.05%) Office 365
2 1 (0.67%) Amazon AWS
2 1 (0.67%) Microsoft Azure
Communications & Networking
1 11 (7.38%) Firewall
1 11 (7.38%) WAN
2 10 (6.71%) DNS
3 9 (6.04%) DHCP
3 9 (6.04%) Wireless
4 8 (5.37%) BGP
4 8 (5.37%) Cisco IOS
4 8 (5.37%) EIGRP
4 8 (5.37%) IP Telephony
4 8 (5.37%) OSPF
4 8 (5.37%) SSL
5 7 (4.70%) Ethernet
5 7 (4.70%) VoIP
5 7 (4.70%) VPN
5 7 (4.70%) Wireshark
6 6 (4.03%) Cisco ASA
6 6 (4.03%) Cisco PIX
6 6 (4.03%) IPsec
6 6 (4.03%) Network Security
6 6 (4.03%) SNMP
Database & Business Intelligence
1 16 (10.74%) DB2
2 7 (4.70%) IMS/DB
3 2 (1.34%) MySQL
3 2 (1.34%) SQL Server
4 1 (0.67%) Big Data
4 1 (0.67%) Oracle Database
4 1 (0.67%) Relational Database
Development Applications
1 4 (2.68%) ClearCase
1 4 (2.68%) Subversion
2 1 (0.67%) JUnit
2 1 (0.67%) Team Foundation Server
General
1 67 (44.97%) Finance
2 44 (29.53%) Banking
3 32 (21.48%) Investment Banking
4 29 (19.46%) Law
5 5 (3.36%) Manufacturing
6 4 (2.68%) Advertising
7 3 (2.01%) Back Office
7 3 (2.01%) Financial Institution
7 3 (2.01%) Retail
8 1 (0.67%) Telecoms
Job Titles
1 35 (23.49%) Architect
2 26 (17.45%) Service Architect
3 14 (9.40%) Service Design Architect
4 13 (8.72%) Analyst
4 13 (8.72%) Service Manager
5 11 (7.38%) Applications Support
6 10 (6.71%) Service Analyst
6 10 (6.71%) Support Engineer
7 8 (5.37%) Technical Engineer
7 8 (5.37%) Technical Support
7 8 (5.37%) Technical Support Engineer
8 7 (4.70%) 2nd Line Support
8 7 (4.70%) Delivery Manager
8 7 (4.70%) Project Manager
8 7 (4.70%) Release Manager
8 7 (4.70%) Service Design Manager
9 6 (4.03%) 2nd Line Engineer
9 6 (4.03%) Network Engineer
9 6 (4.03%) Support Manager
9 6 (4.03%) Technical Architect
Libraries, Frameworks & Software Standards
1 14 (9.40%) Web Services
2 11 (7.38%) XML
3 7 (4.70%) J2EE
4 5 (3.36%) HTML
5 4 (2.68%) EJB
5 4 (2.68%) Hibernate
5 4 (2.68%) JMS
5 4 (2.68%) JSP
5 4 (2.68%) Servlets
5 4 (2.68%) Struts
5 4 (2.68%) WSDL
5 4 (2.68%) XSD
6 3 (2.01%) .NET
6 3 (2.01%) .NET Framework
6 3 (2.01%) AngularJS
6 3 (2.01%) ASP.NET
6 3 (2.01%) Flash
6 3 (2.01%) WF
6 3 (2.01%) XSLT
7 2 (1.34%) Twitter Bootstrap
Miscellaneous
1 19 (12.75%) PMI
2 15 (10.07%) Management Information System
3 12 (8.05%) Mainframe
4 9 (6.04%) Analytical Skills
5 5 (3.36%) Life Science
5 5 (3.36%) Smart Meter
6 4 (2.68%) CMDB
7 3 (2.01%) Greenfield Project
8 2 (1.34%) Computer Science
8 2 (1.34%) Data Centre
8 2 (1.34%) Mobile App
8 2 (1.34%) Taxonomies
9 1 (0.67%) IBM Mainframe
9 1 (0.67%) Mobile Computing
9 1 (0.67%) Smart Energy
9 1 (0.67%) Social Media
9 1 (0.67%) Virtual Team
Operating Systems
1 34 (22.82%) Windows
2 16 (10.74%) Windows Server
3 15 (10.07%) Windows Server 2008
4 12 (8.05%) Windows 7
5 9 (6.04%) Unix
6 7 (4.70%) Windows Server 2003
6 7 (4.70%) Windows Server 2012
7 6 (4.03%) Linux
8 3 (2.01%) Windows 10
Processes & Methodologies
1 83 (55.70%) ITIL
2 52 (34.90%) Service Delivery
3 45 (30.20%) Agile Software Development
4 39 (26.17%) Project Management
5 35 (23.49%) Risk Management
6 32 (21.48%) Wealth Management
7 30 (20.13%) Service Design
8 28 (18.79%) Waterfall
9 27 (18.12%) Customer Requirements
10 25 (16.78%) Information Security
11 22 (14.77%) ITSM
11 22 (14.77%) Problem Management
12 21 (14.09%) ITIL V3
12 21 (14.09%) PRINCE2
12 21 (14.09%) Stakeholder Management
13 19 (12.75%) Change Management
13 19 (12.75%) Creative Problem-Solving
13 19 (12.75%) SDLC
14 15 (10.07%) Incident Management
15 14 (9.40%) Change Control
Programming Languages
1 16 (10.74%) Java
2 15 (10.07%) JavaScript
3 14 (9.40%) COBOL
4 13 (8.72%) SQL
5 4 (2.68%) Assembly Language
5 4 (2.68%) PHP
6 3 (2.01%) C#
7 2 (1.34%) Python
8 1 (0.67%) C
8 1 (0.67%) PL/SQL
8 1 (0.67%) Shell Script
Qualifications
1 19 (12.75%) ITIL Certification
1 19 (12.75%) PMI Certification
2 11 (7.38%) Degree
3 8 (5.37%) CCNP
3 8 (5.37%) Cisco Certification
4 6 (4.03%) APMG
4 6 (4.03%) PMP
5 5 (3.36%) CISA
5 5 (3.36%) CISM
5 5 (3.36%) CISSP
5 5 (3.36%) CRISC
6 1 (0.67%) CCIE
6 1 (0.67%) MCITP
6 1 (0.67%) Microsoft Certification
6 1 (0.67%) PhD
6 1 (0.67%) Postgraduate
6 1 (0.67%) SC Cleared
6 1 (0.67%) Security Cleared
6 1 (0.67%) Sun Certification
6 1 (0.67%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 16 (10.74%) SLA
2 8 (5.37%) ISO/IEC 20000
3 6 (4.03%) PMBOK
4 5 (3.36%) COBIT
4 5 (3.36%) COSO
5 2 (1.34%) ISO/IEC 15288
5 2 (1.34%) QA
5 2 (1.34%) Sarbanes-Oxley
6 1 (0.67%) Data Quality
6 1 (0.67%) ISO/IEC 27001
6 1 (0.67%) PMO
System Software
1 6 (4.03%) Active Directory
2 1 (0.67%) Hyper-V
2 1 (0.67%) ProxySG
2 1 (0.67%) VMware Infrastructure
2 1 (0.67%) XenDesktop
Systems Management
1 8 (5.37%) Tivoli Storage Manager
2 3 (2.01%) SCOM
3 2 (1.34%) Systems Management Server (SMS)
Vendors
1 27 (18.12%) Microsoft
2 15 (10.07%) Oracle
3 10 (6.71%) Cisco
3 10 (6.71%) ServiceNow
4 8 (5.37%) F5
5 6 (4.03%) IBM
5 6 (4.03%) Riverbed
6 4 (2.68%) Chordiant
6 4 (2.68%) Google
7 3 (2.01%) Avaya
7 3 (2.01%) VMware
8 2 (1.34%) Lotus
9 1 (0.67%) Blue Coat
9 1 (0.67%) BMC
9 1 (0.67%) Citrix
9 1 (0.67%) Cognizant
9 1 (0.67%) Infoblox
9 1 (0.67%) Mitel
9 1 (0.67%) Remedy
9 1 (0.67%) Sun