Period
to 19 October 2018

The following table provides summary statistics for permanent job vacancies advertised in Cheshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 19 October 2018 with a comparison to the same period in the previous 2 years.

Service Management
North West > Cheshire
6 months to
19 Oct 2018
Same period 2017 Same period 2016
Rank 53 42 69
Rank change year-on-year -11 +27 +25
Permanent jobs citing Service Management 122 159 82
As % of all permanent IT jobs advertised in Cheshire 4.56% 5.61% 3.72%
As % of the Processes & Methodologies category 4.86% 6.23% 4.19%
Number of salaries quoted 81 93 57
Cheshire median annual salary £50,000 £45,000 £32,500
Median salary % change year-on-year +11.11% +38.46% -18.75%
10th Percentile £16,250 £20,750 £18,500
90th Percentile £81,250 £64,950 £57,500
North West median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +4.65%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cheshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Cheshire
Permanent vacancies with a requirement for process or methodology skills 2,508 2,553 1,958
As % of all permanent IT jobs advertised in Cheshire 93.69% 90.12% 88.84%
Number of salaries quoted 1,906 1,917 1,680
Cheshire median annual salary £45,000 £42,500 £37,500
Median salary % change year-on-year +5.88% +13.33% -6.25%
10th Percentile £26,250 £25,970 £22,500
90th Percentile £69,000 £63,000 £60,000
North West median annual salary £45,000 £42,500 £40,000
% change year-on-year +5.88% +6.25% -

Service Management
Job Vacancy Trend in Cheshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Cheshire.

Job vacancy trend for Service Management in Cheshire

Service Management
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Cheshire.

Salary trend for Service Management in Cheshire

Service Management
Salary Histogram in Cheshire

The salary distribution of IT jobs citing Service Management in Cheshire over the 6 months to 19 October 2018.

Salary histogram for Service Management in Cheshire

Service Management
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Cheshire region over the 6 months to 19 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Knutsford -2 39 £77,500 +29.17%
Warrington -17 13 £77,500 +72.22% 1
Northwich +3 10 £20,000 -18.37%
Wilmslow -21 5 £55,000 +120.00% 1
Crewe +11 4 £53,750 -2.27%
Runcorn +6 1 £52,500 +200.00% 2
Chester - 1 £40,000 -
Service Management
North West

For the 6 months to 19 October 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cheshire region with a requirement for Service Management.

1 91 (74.59%) ITIL
2 38 (31.15%) Problem Management
3 33 (27.05%) Incident Management
4 30 (24.59%) Banking
4 30 (24.59%) Change Management
5 29 (23.77%) ITSM
5 29 (23.77%) Law
6 28 (22.95%) Finance
7 27 (22.13%) Risk Management
8 26 (21.31%) Telecoms
8 26 (21.31%) Investment Banking
8 26 (21.31%) Wealth Management
9 25 (20.49%) Cisco
10 22 (18.03%) SLA
10 22 (18.03%) Microsoft
11 21 (17.21%) Stakeholder Management
12 19 (15.57%) CCNA
12 19 (15.57%) Cisco Certification
13 18 (14.75%) Statistics
14 17 (13.93%) Huawei
14 17 (13.93%) Knowledge Management
14 17 (13.93%) Fortinet
14 17 (13.93%) Active Directory
14 17 (13.93%) Network+ Certification
15 15 (12.30%) ServiceNow
16 14 (11.48%) Windows
16 14 (11.48%) Agile Software Development
16 14 (11.48%) ITIL V3
17 13 (10.66%) Service Delivery
17 13 (10.66%) Problem-Solving

Service Management
Co-occurring IT Skills in Cheshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (5.74%) MS Exchange
2 3 (2.46%) Exchange Server 2010
3 1 (0.82%) Confluence
3 1 (0.82%) IIS
Applications
1 12 (9.84%) Microsoft Excel
2 11 (9.02%) Microsoft Office
2 11 (9.02%) Microsoft PowerPoint
3 7 (5.74%) MS Visio
Business Applications
1 3 (2.46%) Remedy ITSM
Cloud Services
1 4 (3.28%) Office 365
2 2 (1.64%) Amazon AWS
2 2 (1.64%) Microsoft Azure
Communications & Networking
1 12 (9.84%) VPN
2 8 (6.56%) Remote Desktop
3 7 (5.74%) Firewall
3 7 (5.74%) Network Security
4 6 (4.92%) LAN
4 6 (4.92%) MPLS
4 6 (4.92%) SSL
5 5 (4.10%) ADSL
5 5 (4.10%) WAN
6 4 (3.28%) Cisco Nexus
6 4 (3.28%) Cisco Wireless
6 4 (3.28%) DHCP
6 4 (3.28%) DNS
6 4 (3.28%) Ethernet
6 4 (3.28%) F5 BIG-IP LTM
6 4 (3.28%) Intrusion Detection
6 4 (3.28%) IP Telephony
6 4 (3.28%) TCP/IP
6 4 (3.28%) Wireless
6 4 (3.28%) WLAN
Database & Business Intelligence
1 2 (1.64%) MongoDB
1 2 (1.64%) SQL Server
2 1 (0.82%) Amazon Redshift
2 1 (0.82%) MySQL
2 1 (0.82%) Oracle Database
2 1 (0.82%) PostgreSQL
2 1 (0.82%) Relational Database
Development Applications
1 1 (0.82%) JIRA
General
1 30 (24.59%) Banking
2 29 (23.77%) Law
3 28 (22.95%) Finance
4 26 (21.31%) Investment Banking
4 26 (21.31%) Telecoms
5 5 (4.10%) Retail Banking
6 4 (3.28%) Retail
7 3 (2.46%) Billing
8 1 (0.82%) Financial Institution
Job Titles
1 30 (24.59%) Analyst
2 27 (22.13%) Service Manager
3 25 (20.49%) Service Analyst
4 20 (16.39%) Service Desk Analyst
5 17 (13.93%) 1st Line Service Desk Analyst
6 16 (13.11%) Architect
7 12 (9.84%) Telecoms Analyst
8 10 (8.20%) Operations Manager
9 8 (6.56%) Service Desk Support
9 8 (6.56%) Service Desk Technician
9 8 (6.56%) Service Operations Manager
10 6 (4.92%) 1st Line Support
10 6 (4.92%) 1st Line Support Analyst
10 6 (4.92%) Business Analyst
10 6 (4.92%) Engagement Manager
10 6 (4.92%) ITIL Manager
10 6 (4.92%) Lead Architect
10 6 (4.92%) Network Engineer
10 6 (4.92%) Service Desk Support Analyst
10 6 (4.92%) Support Analyst
Libraries, Frameworks & Software Standards
1 6 (4.92%) Web Services
2 4 (3.28%) XML
3 2 (1.64%) .NET
3 2 (1.64%) EJB
3 2 (1.64%) JMS
3 2 (1.64%) JSP
3 2 (1.64%) Servlets
3 2 (1.64%) WSDL
3 2 (1.64%) XSD
4 1 (0.82%) Ajax
4 1 (0.82%) CSS
4 1 (0.82%) DHTML
4 1 (0.82%) HTML
4 1 (0.82%) JDBC
4 1 (0.82%) LDAP
4 1 (0.82%) Middleware
Miscellaneous
1 11 (9.02%) Analytical Skills
2 7 (5.74%) Data Centre
3 6 (4.92%) Video Conferencing
4 5 (4.10%) CMDB
4 5 (4.10%) N-Tier
4 5 (4.10%) Smart Meter
5 4 (3.28%) Video\Live Streaming
5 4 (3.28%) Virtual Team
6 3 (2.46%) Driving Licence
6 3 (2.46%) Management Information System
6 3 (2.46%) Mobile Computing
6 3 (2.46%) Public Cloud
6 3 (2.46%) Smart Energy
7 2 (1.64%) Greenfield Project
8 1 (0.82%) IBM Mainframe
8 1 (0.82%) Mainframe
8 1 (0.82%) PMI
8 1 (0.82%) RSA SecurID
8 1 (0.82%) Self-Motivation
Operating Systems
1 14 (11.48%) Windows
2 10 (8.20%) Windows Server
3 5 (4.10%) Windows Server 2008
4 3 (2.46%) Unix
4 3 (2.46%) Windows Server 2003
5 2 (1.64%) Linux
6 1 (0.82%) CentOS
6 1 (0.82%) Red Hat Enterprise Linux
6 1 (0.82%) Solaris
6 1 (0.82%) Windows 7
Processes & Methodologies
1 91 (74.59%) ITIL
2 38 (31.15%) Problem Management
3 33 (27.05%) Incident Management
4 30 (24.59%) Change Management
5 29 (23.77%) ITSM
6 27 (22.13%) Risk Management
7 26 (21.31%) Wealth Management
8 21 (17.21%) Stakeholder Management
9 18 (14.75%) Statistics
10 17 (13.93%) Knowledge Management
11 14 (11.48%) Agile Software Development
11 14 (11.48%) ITIL V3
12 13 (10.66%) Problem-Solving
12 13 (10.66%) Service Delivery
13 10 (8.20%) Project Management
14 9 (7.38%) SOA
14 9 (7.38%) TOGAF
15 8 (6.56%) Business Continuity
15 8 (6.56%) Disaster Recovery
15 8 (6.56%) SDLC
Programming Languages
1 7 (5.74%) SQL
2 6 (4.92%) Java
3 3 (2.46%) JavaScript
4 1 (0.82%) C
4 1 (0.82%) COBOL
4 1 (0.82%) JCL
Qualifications
1 19 (15.57%) CCNA
1 19 (15.57%) Cisco Certification
2 17 (13.93%) Network+ Certification
3 5 (4.10%) ITIL Certification
4 4 (3.28%) ISEB
4 4 (3.28%) ISEB Practitioner
5 3 (2.46%) CCNP
5 3 (2.46%) ITIL Foundation Certificate
5 3 (2.46%) PRINCE2 Practitioner
5 3 (2.46%) TOGAF Certification
6 2 (1.64%) DBS Check
6 2 (1.64%) Degree
7 1 (0.82%) A+ Certification
7 1 (0.82%) MCP
7 1 (0.82%) MCSE
7 1 (0.82%) Microsoft Certification
7 1 (0.82%) OCP
7 1 (0.82%) Oracle Certification
7 1 (0.82%) PMI Certification
7 1 (0.82%) Security Cleared
Quality Assurance & Compliance
1 22 (18.03%) SLA
2 6 (4.92%) GDPR
3 3 (2.46%) ISO/IEC 20000
4 2 (1.64%) ISO/IEC 27001
5 1 (0.82%) PMO
System Software
1 17 (13.93%) Active Directory
2 2 (1.64%) Hyper-V
2 2 (1.64%) pfSense
3 1 (0.82%) Oracle RAC
3 1 (0.82%) VMware Infrastructure
Systems Management
1 2 (1.64%) Cisco CUCM
1 2 (1.64%) Cisco UCCX
1 2 (1.64%) FortiGate
1 2 (1.64%) SCCM
2 1 (0.82%) AirWatch
2 1 (0.82%) Data Guard
2 1 (0.82%) Oracle RMAN
2 1 (0.82%) Single Sign-On
2 1 (0.82%) WSUS
Vendors
1 25 (20.49%) Cisco
2 22 (18.03%) Microsoft
3 17 (13.93%) Fortinet
3 17 (13.93%) Huawei
4 15 (12.30%) ServiceNow
5 4 (3.28%) Blue Coat
5 4 (3.28%) F5
5 4 (3.28%) Infoblox
5 4 (3.28%) Oracle
6 3 (2.46%) Remedy
6 3 (2.46%) VMware
7 2 (1.64%) BMC
7 2 (1.64%) CheckPoint
7 2 (1.64%) Meraki
8 1 (0.82%) Apple
8 1 (0.82%) Atlassian
8 1 (0.82%) GoldenSource
8 1 (0.82%) Red Hat
8 1 (0.82%) Sage
8 1 (0.82%) Salesforce.com