Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Cheshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Service Management
North West > Cheshire
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 43 59 99
Rank change year-on-year +16 +40 -2
Permanent jobs citing Service Management 159 94 88
As % of all permanent IT jobs advertised in Cheshire 5.20% 4.20% 2.71%
As % of the Processes & Methodologies category 5.87% 4.81% 3.06%
Number of salaries quoted 91 58 67
Cheshire median annual salary £45,000 £38,075 £37,500
Median salary % change year-on-year +18.19% +1.53% -11.76%
10th Percentile £20,750 £18,500 £18,500
90th Percentile £65,250 £60,500 £57,000
North West median annual salary £45,000 £45,000 £43,000
% change year-on-year - +4.65% +1.18%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cheshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Cheshire
Permanent vacancies with a requirement for process or methodology skills 2710 1953 2873
As % of all permanent IT jobs advertised in Cheshire 88.68% 87.34% 88.40%
Number of salaries quoted 2049 1656 2431
Cheshire median annual salary £44,000 £37,500 £40,000
Median salary % change year-on-year +17.33% -6.25% -
10th Percentile £26,250 £22,500 £22,500
90th Percentile £65,000 £60,000 £60,000
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +1.27%

Service Management
Job Vacancy Trend in Cheshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Cheshire.

Job vacancy trend for Service Management in Cheshire

Service Management
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Cheshire.

Salary trend for Service Management in Cheshire

Service Management
Salary Histogram in Cheshire

The salary distribution of IT jobs citing Service Management in Cheshire over the 6 months to 20 November 2017.

Salary histogram for Service Management in Cheshire

Service Management
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Cheshire region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Knutsford -8 61 £50,000 +108.33% 3
Warrington +8 24 £45,000 - 1
Wilmslow +17 19 £23,750 -9.52%
Runcorn - 9 £17,500 -
Crewe +1 6 £48,750 -11.36% 1
Northwich 0 3 £24,500 +25.64%
Service Management
North West

For the 6 months to 20 November 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cheshire region with a requirement for Service Management.

1 91 (57.23%) ITIL
2 74 (46.54%) Finance
3 44 (27.67%) Banking
4 43 (27.04%) Agile Software Development
5 42 (26.42%) Windows
6 40 (25.16%) Risk Management
7 39 (24.53%) Microsoft
8 36 (22.64%) Project Management
8 36 (22.64%) Service Delivery
9 30 (18.87%) ITIL V3
10 29 (18.24%) Waterfall
11 27 (16.98%) Information Security
12 25 (15.72%) ITSM
12 25 (15.72%) SLA
12 25 (15.72%) Problem Management
13 24 (15.09%) SDLC
13 24 (15.09%) PRINCE2
14 23 (14.47%) SQL
14 23 (14.47%) Wealth Management
15 22 (13.84%) Investment Banking
15 22 (13.84%) Stakeholder Management
15 22 (13.84%) Windows Server 2008
16 21 (13.21%) Windows Server
16 21 (13.21%) PMI
16 21 (13.21%) PMI Certification
16 21 (13.21%) Oracle
17 20 (12.58%) Law
17 20 (12.58%) Incident Management
18 19 (11.95%) Change Management
19 18 (11.32%) Management Information System

Service Management
Co-occurring IT Skills in Cheshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (9.43%) CICS
2 10 (6.29%) JBoss
2 10 (6.29%) WebSphere
3 9 (5.66%) WebLogic
4 5 (3.14%) SharePoint
5 4 (2.52%) MS Exchange
6 3 (1.89%) CMS
7 2 (1.26%) Confluence
7 2 (1.26%) SharePoint Server
8 1 (0.63%) Exchange Server 2010
8 1 (0.63%) IBM Notes
8 1 (0.63%) WebSphere Application Server
Applications
1 8 (5.03%) Microsoft Office
2 2 (1.26%) Microsoft Excel
2 2 (1.26%) Microsoft PowerPoint
2 2 (1.26%) Microsoft Project
3 1 (0.63%) Acrobat
3 1 (0.63%) MS Visio
Business Applications
1 2 (1.26%) Remedy ITSM
2 1 (0.63%) BASE24
Cloud Services
1 14 (8.81%) Office 365
2 3 (1.89%) Amazon AWS
2 3 (1.89%) Microsoft Azure
3 1 (0.63%) IaaS
3 1 (0.63%) OpenShift
3 1 (0.63%) PaaS
Communications & Networking
1 18 (11.32%) WAN
2 16 (10.06%) Firewall
3 15 (9.43%) VPN
4 14 (8.81%) DNS
5 13 (8.18%) SSL
5 13 (8.18%) VoIP
6 12 (7.55%) Cisco IOS
6 12 (7.55%) DHCP
6 12 (7.55%) IP Telephony
6 12 (7.55%) MPLS
6 12 (7.55%) Wireless
7 11 (6.92%) BGP
7 11 (6.92%) EIGRP
7 11 (6.92%) Ethernet
7 11 (6.92%) OSPF
7 11 (6.92%) Wireshark
8 10 (6.29%) IPsec
8 10 (6.29%) LAN
8 10 (6.29%) SNMP
8 10 (6.29%) TACACS
Database & Business Intelligence
1 17 (10.69%) DB2
2 7 (4.40%) IMS/DB
3 4 (2.52%) Big Data
4 3 (1.89%) SQL Server
5 2 (1.26%) MySQL
6 1 (0.63%) GIS
6 1 (0.63%) Oracle Database
6 1 (0.63%) Relational Database
Development Applications
1 9 (5.66%) ClearCase
1 9 (5.66%) Subversion
2 3 (1.89%) Jenkins
3 2 (1.26%) JUnit
4 1 (0.63%) Selenium
4 1 (0.63%) Sikuli
4 1 (0.63%) SonarQube
4 1 (0.63%) Sonatype Nexus
4 1 (0.63%) Team Foundation Server
General
1 74 (46.54%) Finance
2 44 (27.67%) Banking
3 22 (13.84%) Investment Banking
4 20 (12.58%) Law
5 6 (3.77%) Financial Institution
5 6 (3.77%) Manufacturing
5 6 (3.77%) Retail Banking
6 4 (2.52%) Corporate Banking
7 3 (1.89%) Back Office
7 3 (1.89%) Legal
7 3 (1.89%) Retail
8 2 (1.26%) Pharmaceutical
8 2 (1.26%) Telecoms
9 1 (0.63%) Billing
9 1 (0.63%) Marketing
9 1 (0.63%) Publishing
Job Titles
1 23 (14.47%) Architect
2 18 (11.32%) Service Manager
3 14 (8.81%) Support Engineer
4 13 (8.18%) Service Architect
5 11 (6.92%) Analyst
5 11 (6.92%) Applications Support
5 11 (6.92%) Technical Engineer
5 11 (6.92%) Technical Support
5 11 (6.92%) Technical Support Engineer
6 10 (6.29%) Network Engineer
6 10 (6.29%) Service Design Architect
7 9 (5.66%) Project Manager
8 8 (5.03%) 2nd Line Engineer
8 8 (5.03%) 2nd Line Support
8 8 (5.03%) 2nd Line Support Engineer
8 8 (5.03%) Integration Engineer
8 8 (5.03%) IT Manager
8 8 (5.03%) Service Analyst
9 6 (3.77%) 2nd Line Technical Support
9 6 (3.77%) 2nd Line Technical Support Engineer
Libraries, Frameworks & Software Standards
1 18 (11.32%) Web Services
2 12 (7.55%) J2EE
2 12 (7.55%) XML
3 9 (5.66%) EJB
3 9 (5.66%) Hibernate
3 9 (5.66%) JMS
3 9 (5.66%) JSP
3 9 (5.66%) Servlets
3 9 (5.66%) Struts
3 9 (5.66%) WSDL
3 9 (5.66%) XSD
4 3 (1.89%) .NET
4 3 (1.89%) .NET Framework
4 3 (1.89%) ASP.NET
4 3 (1.89%) Flash
4 3 (1.89%) WF
4 3 (1.89%) XSLT
5 2 (1.26%) Middleware
6 1 (0.63%) HTML
6 1 (0.63%) OLE
Miscellaneous
1 21 (13.21%) PMI
2 18 (11.32%) Management Information System
3 14 (8.81%) Mainframe
4 13 (8.18%) Analytical Skills
5 7 (4.40%) Smart Meter
6 6 (3.77%) Life Science
7 5 (3.14%) Mobile App
8 4 (2.52%) Contactless
8 4 (2.52%) Data Centre
8 4 (2.52%) Social Media
9 3 (1.89%) Greenfield Project
9 3 (1.89%) Smart Energy
10 2 (1.26%) IBM Mainframe
10 2 (1.26%) PKI
10 2 (1.26%) Private Cloud
10 2 (1.26%) Taxonomies
11 1 (0.63%) Data Protection Act
11 1 (0.63%) Internet of Things
11 1 (0.63%) Mobile Computing
11 1 (0.63%) User Experience
Operating Systems
1 42 (26.42%) Windows
2 22 (13.84%) Windows Server 2008
3 21 (13.21%) Windows Server
4 15 (9.43%) Windows 7
5 13 (8.18%) Windows Server 2003
6 12 (7.55%) Windows Server 2012
7 9 (5.66%) Unix
8 7 (4.40%) Linux
9 3 (1.89%) Windows 10
10 2 (1.26%) Windows XP
Processes & Methodologies
1 91 (57.23%) ITIL
2 43 (27.04%) Agile Software Development
3 40 (25.16%) Risk Management
4 36 (22.64%) Project Management
4 36 (22.64%) Service Delivery
5 30 (18.87%) ITIL V3
6 29 (18.24%) Waterfall
7 27 (16.98%) Information Security
8 25 (15.72%) ITSM
8 25 (15.72%) Problem Management
9 24 (15.09%) PRINCE2
9 24 (15.09%) SDLC
10 23 (14.47%) Wealth Management
11 22 (13.84%) Stakeholder Management
12 20 (12.58%) Incident Management
13 19 (11.95%) Change Management
14 18 (11.32%) Service Design
15 16 (10.06%) Creative Problem-Solving
16 15 (9.43%) Customer Requirements
17 14 (8.81%) Mentoring
Programming Languages
1 23 (14.47%) SQL
2 18 (11.32%) Java
3 15 (9.43%) COBOL
4 14 (8.81%) JavaScript
5 8 (5.03%) Assembly Language
6 3 (1.89%) C#
7 2 (1.26%) PL/SQL
7 2 (1.26%) Python
7 2 (1.26%) Shell Script
8 1 (0.63%) C
Qualifications
1 21 (13.21%) PMI Certification
2 18 (11.32%) Degree
3 17 (10.69%) ITIL Certification
4 13 (8.18%) Cisco Certification
5 11 (6.92%) CCNP
6 7 (4.40%) APMG
6 7 (4.40%) CISA
6 7 (4.40%) CISM
6 7 (4.40%) CISSP
6 7 (4.40%) CRISC
6 7 (4.40%) PMP
7 2 (1.26%) CCNA
7 2 (1.26%) PgMP
7 2 (1.26%) Sun Certification
8 1 (0.63%) CCIE
8 1 (0.63%) ISEB
8 1 (0.63%) MCITP
8 1 (0.63%) Microsoft Certification
8 1 (0.63%) SC Cleared
8 1 (0.63%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 25 (15.72%) SLA
2 8 (5.03%) COBIT
3 7 (4.40%) COSO
3 7 (4.40%) PMBOK
4 5 (3.14%) ISO/IEC 20000
5 4 (2.52%) Data Quality
6 3 (1.89%) ISO/IEC 27001
6 3 (1.89%) Sarbanes-Oxley
7 2 (1.26%) ISO/IEC 15288
7 2 (1.26%) PMO
8 1 (0.63%) QA
System Software
1 5 (3.14%) Active Directory
2 3 (1.89%) Hyper-V
2 3 (1.89%) VMware Infrastructure
3 2 (1.26%) VMware ESXi
4 1 (0.63%) ProxySG
4 1 (0.63%) XenDesktop
Systems Management
1 5 (3.14%) Tivoli Storage Manager
2 3 (1.89%) Opscode Chef
2 3 (1.89%) SCOM
3 2 (1.26%) Norton AntiVirus
3 2 (1.26%) Puppet
4 1 (0.63%) CA Wily
4 1 (0.63%) Systems Management Server (SMS)
Vendors
1 39 (24.53%) Microsoft
2 21 (13.21%) Oracle
3 15 (9.43%) Cisco
4 12 (7.55%) F5
5 10 (6.29%) Riverbed
6 9 (5.66%) Chordiant
7 5 (3.14%) ServiceNow
8 4 (2.52%) Cognizant
8 4 (2.52%) IBM
8 4 (2.52%) VMware
9 3 (1.89%) Avaya
10 2 (1.26%) arcserve
10 2 (1.26%) BMC
10 2 (1.26%) NCR
10 2 (1.26%) Remedy
10 2 (1.26%) Sophos
10 2 (1.26%) Sun
10 2 (1.26%) Symantec
11 1 (0.63%) Citrix
11 1 (0.63%) Lotus