Period
to 18 November 2017

The median annual salary for a Help Desk Analyst was £20,750 in advertised job vacancies in Cheshire during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Analyst
North West > Cheshire
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 148 143 154
Rank change year-on-year -5 +11 +15
Permanent jobs requiring a Help Desk Analyst 22 6 27
As % of all permanent IT jobs advertised in Cheshire 0.73% 0.27% 0.82%
As % of the Job Titles category 0.76% 0.27% 0.85%
Number of salaries quoted 8 6 22
Cheshire median annual salary £20,750 £19,250 £18,000
Median salary % change year-on-year +7.79% +6.94% -7.69%
10th Percentile £19,425 £16,125 £15,750
90th Percentile £21,875 £22,000 £20,000
North West median annual salary £21,250 £19,500 £19,000
% change year-on-year +8.97% +2.63% -7.32%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cheshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cheshire
Permanent vacancies in Cheshire with a recognized job title 2897 2202 3186
% of permanent IT jobs with a recognized job title 95.83% 97.30% 97.22%
Number of salaries quoted 2221 1895 2702
Cheshire median annual salary £42,500 £37,500 £40,000
Median salary % change year-on-year +13.33% -6.25% +4.58%
10th Percentile £24,250 £22,000 £22,000
90th Percentile £62,500 £58,750 £57,500
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +6.67%

Help Desk Analyst
Job Vacancy Trend in Cheshire

Job postings that featured Help Desk Analyst in the job title as a percentage of all IT jobs advertised in Cheshire.

Job vacancy trend for Help Desk Analyst in Cheshire

Help Desk Analyst
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst in Cheshire.

Salary trend for Help Desk Analyst in Cheshire

Help Desk Analyst
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the Cheshire region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warrington - 9 £20,500 - 1
Chester - 4 £21,250 -
Help Desk Analyst
North West

Help Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Cheshire

For the 6 months to 18 November 2017, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cheshire region featuring Help Desk Analyst in the job title.

1 21 (95.45%) Active Directory
2 20 (90.91%) Microsoft Office
3 19 (86.36%) Windows
4 16 (72.73%) LAN
4 16 (72.73%) WAN
5 14 (63.64%) Microsoft
6 13 (59.09%) TCP/IP
6 13 (59.09%) Windows 7
7 12 (54.55%) Windows XP
8 4 (18.18%) Data Centre
8 4 (18.18%) SAN
8 4 (18.18%) Citrix
9 2 (9.09%) Chat Support
9 2 (9.09%) Web Services
9 2 (9.09%) ITIL
9 2 (9.09%) SLA
10 1 (4.55%) PBX
10 1 (4.55%) MS Exchange
10 1 (4.55%) Exchange Server 2010
10 1 (4.55%) Windows Server 2012
10 1 (4.55%) Line Management
10 1 (4.55%) Analytical Skills
10 1 (4.55%) Telecoms
10 1 (4.55%) IVR
10 1 (4.55%) Google
10 1 (4.55%) PDA
10 1 (4.55%) Video Conferencing
10 1 (4.55%) Security Cleared
10 1 (4.55%) Windows Server 2008
10 1 (4.55%) Windows Server

Help Desk Analyst Skill Set
Co-occurring IT Skills in Cheshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.55%) Exchange Server 2010
1 1 (4.55%) MS Exchange
Applications
1 20 (90.91%) Microsoft Office
Communications & Networking
1 16 (72.73%) LAN
1 16 (72.73%) WAN
2 13 (59.09%) TCP/IP
3 4 (18.18%) SAN
4 1 (4.55%) PBX
General
1 1 (4.55%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (9.09%) Web Services
Miscellaneous
1 4 (18.18%) Data Centre
2 1 (4.55%) Analytical Skills
2 1 (4.55%) Blackberry
2 1 (4.55%) IVR
2 1 (4.55%) PDA
2 1 (4.55%) Video Conferencing
Operating Systems
1 19 (86.36%) Windows
2 13 (59.09%) Windows 7
3 12 (54.55%) Windows XP
4 1 (4.55%) Windows Server
4 1 (4.55%) Windows Server 2008
4 1 (4.55%) Windows Server 2012
Processes & Methodologies
1 2 (9.09%) Chat Support
1 2 (9.09%) ITIL
2 1 (4.55%) Line Management
Programming Languages
1 1 (4.55%) SQL
Qualifications
1 1 (4.55%) A+ Certification
1 1 (4.55%) Security Cleared
Quality Assurance & Compliance
1 2 (9.09%) SLA
System Software
1 21 (95.45%) Active Directory
Vendors
1 14 (63.64%) Microsoft
2 4 (18.18%) Citrix
3 1 (4.55%) Google