The median annual salary for a Help Desk Analyst was £21,500 in advertised job vacancies in the North West during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Help Desk Analyst
England / North West
Rank 241 222 250
Rank change year-on-year -19 +28  
Permanent jobs requiring a Help Desk Analyst 8 16 11
As % of all permanent IT jobs advertised in the North West 0.13% 0.28% 0.17%
As % of the Job Titles category 0.13% 0.29% 0.17%
Number of salaries quoted 8 14 7
Median salary £21,500 £22,750 £20,000
Median salary % change year-on-year -5.49% +13.75%  
90% offered a salary of more than £19,000 £18,250 £17,950
10% offered a salary of more than £27,450 £35,000 £21,300
UK excluding London median salary £21,000 £21,000 £21,750
% change year-on-year - -3.44%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the North West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
North West
Permanent job vacancies with a job title containing a recognized job role 5942 5517 6390
As % of all permanent IT job vacancies advertised in the North West 96.73% 97.04% 96.80%
Number of salaries quoted 4951 4631 5150
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £24,000 £24,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Help Desk Analyst
Job Vacancy Trend in the North West

The job posting trend of jobs advertised in the North West that featured Help Desk Analyst in the job title.

Job vacancy trend for Help Desk Analyst in the North West

Help Desk Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst in the North West.

Salary trend for Help Desk Analyst in the North West

Help Desk Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the North West region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -21 4 £24,000 +17.07% 2
Merseyside -2 3 £19,000 -45.71%
Cheshire +8 1 £28,500 +42.50% 1
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 25 March 2017, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Help Desk Analyst in the job title.

1 19 (59.38%) SLA
2 16 (50.00%) Active Directory
2 16 (50.00%) ITIL
2 16 (50.00%) Windows
3 12 (37.50%) MS Office
3 12 (37.50%) Microsoft
4 10 (31.25%) Windows Server 2008
5 9 (28.13%) Windows XP
6 8 (25.00%) Windows 7
6 8 (25.00%) Windows Server
7 6 (18.75%) MCP
7 6 (18.75%) Windows Server 2003
8 5 (15.63%) Intel Security
8 5 (15.63%) Dell
8 5 (15.63%) MS Exchange
8 5 (15.63%) LAN
8 5 (15.63%) WAN
8 5 (15.63%) TCP/IP
8 5 (15.63%) Wi-Fi
9 4 (12.50%) Exchange Server 2013
9 4 (12.50%) SQL
10 3 (9.38%) MS Excel
10 3 (9.38%) Time Management
10 3 (9.38%) Analytical Skills
11 2 (6.25%) Network Security
11 2 (6.25%) ITIL V3
11 2 (6.25%) Case Management
11 2 (6.25%) Enterprise Software
11 2 (6.25%) SC Cleared
11 2 (6.25%) Security Cleared

Help Desk Analyst Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (15.63%) MS Exchange
2 4 (12.50%) Exchange Server 2013
3 1 (3.13%) SharePoint
Applications
1 12 (37.50%) MS Office
2 3 (9.38%) MS Excel
Business Applications
1 1 (3.13%) Sage 1000
Cloud Services
1 1 (3.13%) G Suite
1 1 (3.13%) Office 365
Communications & Networking
1 5 (15.63%) LAN
1 5 (15.63%) TCP/IP
1 5 (15.63%) WAN
1 5 (15.63%) Wi-Fi
2 2 (6.25%) DNS
2 2 (6.25%) Network Security
2 2 (6.25%) VoIP
2 2 (6.25%) VPN
Database & Business Intelligence
1 1 (3.13%) Relational Database
General
1 2 (6.25%) Pharmaceutical
2 1 (3.13%) Advertising
2 1 (3.13%) Banking
2 1 (3.13%) Finance
2 1 (3.13%) Investment Banking
2 1 (3.13%) Law
2 1 (3.13%) Legal
Miscellaneous
1 3 (9.38%) Analytical Skills
2 2 (6.25%) Enterprise Software
2 2 (6.25%) IVR
3 1 (3.13%) Management Information System
Operating Systems
1 16 (50.00%) Windows
2 10 (31.25%) Windows Server 2008
3 9 (28.13%) Windows XP
4 8 (25.00%) Windows 7
4 8 (25.00%) Windows Server
5 6 (18.75%) Windows Server 2003
6 1 (3.13%) Mac OS X
6 1 (3.13%) Windows Server 2012
6 1 (3.13%) Windows Vista
Processes & Methodologies
1 16 (50.00%) ITIL
2 3 (9.38%) Time Management
3 2 (6.25%) Case Management
3 2 (6.25%) CRM
3 2 (6.25%) ITIL V3
4 1 (3.13%) Asset Management
4 1 (3.13%) IT Asset Management
4 1 (3.13%) Release Management
4 1 (3.13%) Service Delivery
4 1 (3.13%) Service Management
Programming Languages
1 4 (12.50%) SQL
Qualifications
1 6 (18.75%) MCP
2 2 (6.25%) Degree
2 2 (6.25%) SC Cleared
2 2 (6.25%) Security Cleared
3 1 (3.13%) ITIL Certification
3 1 (3.13%) Microsoft Certification
3 1 (3.13%) MOS
Quality Assurance & Compliance
1 19 (59.38%) SLA
System Software
1 16 (50.00%) Active Directory
2 1 (3.13%) Hyper-V
2 1 (3.13%) VMware Infrastructure
Vendors
1 12 (37.50%) Microsoft
2 5 (15.63%) Dell
2 5 (15.63%) Intel Security
3 2 (6.25%) Cisco
4 1 (3.13%) Apple
4 1 (3.13%) Citrix
4 1 (3.13%) Google
4 1 (3.13%) Juniper
4 1 (3.13%) Sage
4 1 (3.13%) Sitecore
4 1 (3.13%) Spiceworks
4 1 (3.13%) VMware
Manchester, Lancashire
Rullion
Posted: 5 days ago
Manchester, North-West, UK
Turley
Salary: Highly Competitive
Posted: 10 days ago
Cheshire
Ashdown IT
Salary: £18000 per annum
Posted: 4 days ago