Period
to 22 February 2018

The median annual salary for a 3rd Line Support Analyst was £42,500 in advertised job vacancies in the City of London during the 6 months to 22 February 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support Analyst
Central London > City of London
6 months to
22 Feb 2018
Same period 2017 Same period 2016
Rank 319 319 372
Rank change year-on-year 0 +53 +71
Permanent jobs requiring a 3rd Line Support Analyst 13 16 15
As % of all permanent IT jobs advertised in the City of London 0.12% 0.15% 0.11%
As % of the Job Titles category 0.13% 0.16% 0.11%
Number of salaries quoted 13 16 15
City of London median annual salary £42,500 £38,500 £39,000
Median salary % change year-on-year +10.39% -1.28% -7.14%
10th Percentile £39,000 £36,375 £32,250
90th Percentile £47,500 £44,125 £43,250
Central London median annual salary £42,500 £38,500 £39,000
% change year-on-year +10.39% -1.28% -10.86%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 10,212 10,119 13,398
% of permanent IT jobs with a recognized job title 95.21% 96.59% 96.02%
Number of salaries quoted 9,109 9,238 11,862
City of London median annual salary £60,000 £57,500 £57,500
Median salary % change year-on-year +4.35% - +4.55%
10th Percentile £36,250 £33,750 £32,750
90th Percentile £93,750 £91,250 £87,500
Central London median annual salary £60,000 £57,500 £55,000
% change year-on-year +4.35% +4.55% -

3rd Line Support Analyst
Job Vacancy Trend in the City of London

Job postings that featured 3rd Line Support Analyst in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for 3rd Line Support Analyst in the City of London

3rd Line Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst in the City of London.

Salary trend for 3rd Line Support Analyst in the City of London

3rd Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 22 February 2018, 3rd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region featuring 3rd Line Support Analyst in the job title.

1 11 (84.62%) Windows
1 11 (84.62%) Windows Server
2 7 (53.85%) Microsoft
3 5 (38.46%) Active Directory
3 5 (38.46%) SQL
3 5 (38.46%) Microsoft Office
3 5 (38.46%) Finance
3 5 (38.46%) VMware
3 5 (38.46%) Windows 7
4 4 (30.77%) VMware Infrastructure
4 4 (30.77%) Change Management
4 4 (30.77%) MS Exchange
4 4 (30.77%) LAN
4 4 (30.77%) WAN
5 3 (23.08%) HP
5 3 (23.08%) Firewall
5 3 (23.08%) SAN
5 3 (23.08%) Windows Server 2008
5 3 (23.08%) Capacity Planning
5 3 (23.08%) Windows 8
5 3 (23.08%) Mimecast
5 3 (23.08%) VLAN
5 3 (23.08%) Desktop Virtualisation
5 3 (23.08%) Break/Fix
6 2 (15.38%) Virtual Desktop
6 2 (15.38%) Windows 10
6 2 (15.38%) IBM Mainframe
6 2 (15.38%) Asset Management
6 2 (15.38%) Windows Server 2012
6 2 (15.38%) Office 365

3rd Line Support Analyst Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (30.77%) MS Exchange
2 2 (15.38%) IBM Notes
Applications
1 5 (38.46%) Microsoft Office
2 2 (15.38%) MS Visio
Cloud Services
1 3 (23.08%) Mimecast
2 2 (15.38%) Office 365
3 1 (7.69%) Microsoft Azure
Communications & Networking
1 4 (30.77%) LAN
1 4 (30.77%) WAN
2 3 (23.08%) Firewall
2 3 (23.08%) SAN
2 3 (23.08%) VLAN
3 1 (7.69%) VoIP
Development Applications
1 1 (7.69%) MSI
General
1 5 (38.46%) Finance
2 2 (15.38%) Front Office
3 1 (7.69%) Banking
3 1 (7.69%) Law
Miscellaneous
1 2 (15.38%) AS400
1 2 (15.38%) Client/Server
1 2 (15.38%) IBM Mainframe
1 2 (15.38%) Mainframe
2 1 (7.69%) Clustering
Operating Systems
1 11 (84.62%) Windows
1 11 (84.62%) Windows Server
2 5 (38.46%) Windows 7
3 3 (23.08%) Windows 8
3 3 (23.08%) Windows Server 2008
4 2 (15.38%) OS/390
4 2 (15.38%) Unix
4 2 (15.38%) Windows 10
4 2 (15.38%) Windows Server 2012
Processes & Methodologies
1 4 (30.77%) Change Management
2 3 (23.08%) Break/Fix
2 3 (23.08%) Capacity Planning
2 3 (23.08%) Desktop Virtualisation
3 2 (15.38%) Asset Management
4 1 (7.69%) Application Packaging
4 1 (7.69%) Capacity Management
4 1 (7.69%) Migration
4 1 (7.69%) Patch Management
4 1 (7.69%) Process Improvement
4 1 (7.69%) Service Management
Programming Languages
1 5 (38.46%) SQL
Qualifications
1 1 (7.69%) CCNA
1 1 (7.69%) CCNP
1 1 (7.69%) Cisco Certification
1 1 (7.69%) Degree
1 1 (7.69%) MCSE
1 1 (7.69%) Microsoft Certification
1 1 (7.69%) VMware Certified Professional (VCP)
System Software
1 5 (38.46%) Active Directory
2 4 (30.77%) VMware Infrastructure
3 2 (15.38%) Virtual Desktop
4 1 (7.69%) Hyper-V
4 1 (7.69%) Microsoft App-V
Systems Management
1 2 (15.38%) BMC PATROL
1 2 (15.38%) Tivoli
1 2 (15.38%) Tivoli NetView
2 1 (7.69%) SCCM
Vendors
1 7 (53.85%) Microsoft
2 5 (38.46%) VMware
3 3 (23.08%) HP
4 2 (15.38%) Cisco
4 2 (15.38%) IBM
4 2 (15.38%) Lotus
5 1 (7.69%) Citrix