Period
to 23 November 2017

The median annual salary for a 3rd Line Support Analyst was £45,000 in advertised job vacancies in the City of London during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support Analyst
Central London > City of London
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 301 324 388
Rank change year-on-year +23 +64 +59
Permanent jobs requiring a 3rd Line Support Analyst 20 24 20
As % of all permanent IT jobs advertised in the City of London 0.20% 0.21% 0.12%
As % of the Job Titles category 0.21% 0.21% 0.12%
Number of salaries quoted 20 24 19
City of London median annual salary £45,000 £38,500 £39,000
Median salary % change year-on-year +16.88% -1.28% -2.50%
10th Percentile £41,000 £29,300 £28,950
90th Percentile £47,500 £62,500 £82,500
Central London median annual salary £45,000 £35,000 £39,000
% change year-on-year +28.57% -10.26% -2.50%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 9690 11231 16273
% of permanent IT jobs with a recognized job title 94.78% 96.42% 95.77%
Number of salaries quoted 8777 10236 14140
City of London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% -
10th Percentile £35,000 £33,750 £32,500
90th Percentile £92,500 £87,750 £87,500
Central London median annual salary £58,000 £57,500 £55,000
% change year-on-year +0.87% +4.55% +0.92%

3rd Line Support Analyst
Job Vacancy Trend in the City of London

Job postings that featured 3rd Line Support Analyst in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for 3rd Line Support Analyst in the City of London

3rd Line Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst in the City of London.

Salary trend for 3rd Line Support Analyst in the City of London

3rd Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 23 November 2017, 3rd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring 3rd Line Support Analyst in the job title.

1 16 (80.00%) Microsoft
2 15 (75.00%) Microsoft Office
3 12 (60.00%) Unix
3 12 (60.00%) IBM Notes
3 12 (60.00%) Client/Server
3 12 (60.00%) MS Visio
3 12 (60.00%) IBM
3 12 (60.00%) Front Office
3 12 (60.00%) AS400
3 12 (60.00%) Lotus
3 12 (60.00%) OS/390
3 12 (60.00%) Tivoli
3 12 (60.00%) Tivoli NetView
3 12 (60.00%) BMC PATROL
3 12 (60.00%) Mainframe
3 12 (60.00%) Asset Management
3 12 (60.00%) IBM Mainframe
3 12 (60.00%) Virtual Desktop
4 7 (35.00%) Windows Server
4 7 (35.00%) Windows
5 5 (25.00%) Active Directory
5 5 (25.00%) VMware
6 4 (20.00%) HP
6 4 (20.00%) MS Exchange
7 3 (15.00%) LAN
7 3 (15.00%) WAN
7 3 (15.00%) SQL
7 3 (15.00%) SAN
7 3 (15.00%) Finance
7 3 (15.00%) Change Management

3rd Line Support Analyst Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (60.00%) IBM Notes
2 4 (20.00%) MS Exchange
Applications
1 15 (75.00%) Microsoft Office
2 12 (60.00%) MS Visio
Cloud Services
1 3 (15.00%) Mimecast
2 1 (5.00%) Office 365
Communications & Networking
1 3 (15.00%) Firewall
1 3 (15.00%) LAN
1 3 (15.00%) SAN
1 3 (15.00%) VLAN
1 3 (15.00%) WAN
General
1 12 (60.00%) Front Office
2 3 (15.00%) Finance
3 1 (5.00%) Law
3 1 (5.00%) Legal
Miscellaneous
1 12 (60.00%) AS400
1 12 (60.00%) Client/Server
1 12 (60.00%) IBM Mainframe
1 12 (60.00%) Mainframe
2 1 (5.00%) Clustering
Operating Systems
1 12 (60.00%) OS/390
1 12 (60.00%) Unix
2 7 (35.00%) Windows
2 7 (35.00%) Windows Server
3 3 (15.00%) Windows 7
3 3 (15.00%) Windows 8
3 3 (15.00%) Windows Server 2008
4 1 (5.00%) Windows Server 2012
Processes & Methodologies
1 12 (60.00%) Asset Management
2 3 (15.00%) Break/Fix
2 3 (15.00%) Capacity Planning
2 3 (15.00%) Change Management
2 3 (15.00%) Desktop Virtualisation
3 1 (5.00%) ITIL
Programming Languages
1 3 (15.00%) SQL
2 1 (5.00%) PowerShell
System Software
1 12 (60.00%) Virtual Desktop
2 5 (25.00%) Active Directory
3 3 (15.00%) VMware Infrastructure
4 1 (5.00%) Hyper-V
4 1 (5.00%) vSphere
Systems Management
1 12 (60.00%) BMC PATROL
1 12 (60.00%) Tivoli
1 12 (60.00%) Tivoli NetView
2 1 (5.00%) SCCM
2 1 (5.00%) SCOM
Vendors
1 16 (80.00%) Microsoft
2 12 (60.00%) IBM
2 12 (60.00%) Lotus
3 5 (25.00%) VMware
4 4 (20.00%) HP
5 2 (10.00%) Cisco
6 1 (5.00%) Citrix
6 1 (5.00%) CommVault
6 1 (5.00%) NetApp