The median annual salary for a Service Support Manager was £52,500 in advertised job vacancies in the City of London during the 3 months to 27 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Support Manager
London / City of London
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 229 262 314
Rank change year-on-year +33 +52  
Permanent jobs requiring a Service Support Manager 4 2 9
As % of all permanent IT jobs advertised in the City of London 0.077% 0.031% 0.088%
As % of the Job Titles category 0.081% 0.033% 0.093%
Number of salaries quoted 4 2 8
Median salary £52,500 £37,750 £60,000
Median salary % change year-on-year +39.07% -37.08%  
90% offered a salary of more than £43,250 £33,950 £37,750
10% offered a salary of more than £61,750 £41,550 £71,750
UK excluding London median salary £30,000 £32,500 £40,000
% change year-on-year -7.69% -18.75%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the City of London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
City of London
Permanent job vacancies with a job title containing a recognized job role 4929 6144 9676
As % of all permanent IT job vacancies advertised in the City of London 95.34% 96.14% 94.99%
Number of salaries quoted 4401 5597 8291
Median salary £57,500 £57,500 £55,000
Median salary % change year-on-year - +4.54%  
90% offered a salary of more than £32,500 £35,000 £32,500
10% offered a salary of more than £85,000 £75,500 £80,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Service Support Manager
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London that featured Service Support Manager in the job title.

Job vacancy trend for Service Support Manager in the City of London

Service Support Manager
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager in the City of London.

Salary trend for Service Support Manager in the City of London

Service Support Manager
Salary Histogram in the City of London

The salary distribution of IT jobs citing Service Support Manager in the City of London over the 3 months to 27 June 2017.

Salary histogram for Service Support Manager in the City of London

Service Support Manager Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 27 June 2017, Service Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Service Support Manager in the job title.

1 4 (66.67%) ITIL
2 3 (50.00%) Finance
3 2 (33.33%) Service Management
3 2 (33.33%) Service Delivery
4 1 (16.67%) Data Analysis
4 1 (16.67%) Programme Management
4 1 (16.67%) Supplier Management
4 1 (16.67%) MCDST
4 1 (16.67%) MCITP
4 1 (16.67%) Project Planning
4 1 (16.67%) SCCM
4 1 (16.67%) Electronic Trading
4 1 (16.67%) SC Cleared
4 1 (16.67%) Security Cleared
4 1 (16.67%) Windows Server 2008
4 1 (16.67%) Windows 7
4 1 (16.67%) Change Management
4 1 (16.67%) Financial Institution
4 1 (16.67%) ITSM
4 1 (16.67%) Stakeholder Management
4 1 (16.67%) Windows
4 1 (16.67%) MCSE
4 1 (16.67%) CRM
4 1 (16.67%) Siebel
4 1 (16.67%) ERP
4 1 (16.67%) Microsoft
4 1 (16.67%) Active Directory
4 1 (16.67%) Microsoft Certification
4 1 (16.67%) Informatica
4 1 (16.67%) PowerCenter

Service Support Manager Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (16.67%) BusinessWorks
Database & Business Intelligence
1 1 (16.67%) PowerCenter
General
1 3 (50.00%) Finance
2 1 (16.67%) Financial Institution
Operating Systems
1 1 (16.67%) Windows
1 1 (16.67%) Windows 10
1 1 (16.67%) Windows 7
1 1 (16.67%) Windows 8
1 1 (16.67%) Windows Server
1 1 (16.67%) Windows Server 2008
Processes & Methodologies
1 4 (66.67%) ITIL
2 2 (33.33%) Service Delivery
2 2 (33.33%) Service Management
3 1 (16.67%) Change Management
3 1 (16.67%) CRM
3 1 (16.67%) Data Analysis
3 1 (16.67%) Electronic Trading
3 1 (16.67%) ERP
3 1 (16.67%) ITIL V2
3 1 (16.67%) ITSM
3 1 (16.67%) Patch Management
3 1 (16.67%) People Management
3 1 (16.67%) Programme Management
3 1 (16.67%) Project Management
3 1 (16.67%) Project Planning
3 1 (16.67%) Service Design
3 1 (16.67%) Stakeholder Management
3 1 (16.67%) Supplier Management
Qualifications
1 1 (16.67%) MCDST
1 1 (16.67%) MCITP
1 1 (16.67%) MCSE
1 1 (16.67%) Microsoft Certification
1 1 (16.67%) SC Cleared
1 1 (16.67%) Security Cleared
System Software
1 1 (16.67%) Active Directory
Systems Management
1 1 (16.67%) SCCM
Vendors
1 1 (16.67%) Informatica
1 1 (16.67%) Microsoft
1 1 (16.67%) Siebel
1 1 (16.67%) TIBCO
City, London
Harrington Starr
Salary: £60000 - £70000 per annum
Posted: Yesterday