The median annual salary for a Service Support Manager was £100,000 in advertised job vacancies in the City of London during the 3 months to 30 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Support Manager
London / City of London
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 226 256 315
Rank change year-on-year +30 +59  
Permanent jobs requiring a Service Support Manager 2 7 12
As % of all permanent IT jobs advertised in the City of London 0.039% 0.097% 0.12%
As % of the Job Titles category 0.040% 0.10% 0.12%
Number of salaries quoted 1 4 12
Median salary £100,000 £50,000 £60,000
Median salary % change year-on-year +100.00% -16.66%  
UK excluding London median salary £52,500 £41,500 £45,000
% change year-on-year +26.50% -7.77%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the City of London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
City of London
Permanent job vacancies with a job title containing a recognized job role 4963 6888 9927
As % of all permanent IT job vacancies advertised in the City of London 95.88% 95.67% 95.39%
Number of salaries quoted 4556 6155 8450
Median salary £57,500 £57,500 £55,000
Median salary % change year-on-year - +4.54%  
90% offered a salary of more than £33,500 £35,000 £33,000
10% offered a salary of more than £85,000 £77,500 £80,000
UK excluding London median salary £41,995 £41,500 £40,000
% change year-on-year +1.19% +3.75%  

Service Support Manager
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London that featured Service Support Manager in the job title.

Job vacancy trend for Service Support Manager in the City of London

Service Support Manager
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager in the City of London.

Salary trend for Service Support Manager in the City of London

Service Support Manager Skill Set
Top 22 Co-occurring IT Skills in the City of London

For the 6 months to 30 March 2017, Service Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Service Support Manager in the job title.

1 4 (80.00%) ITIL
2 3 (60.00%) Financial Institution
2 3 (60.00%) Finance
2 3 (60.00%) Electronic Trading
2 3 (60.00%) Patch Management
3 2 (40.00%) Service Delivery
4 1 (20.00%) Programme Management
4 1 (20.00%) Information Security
4 1 (20.00%) ITSM
4 1 (20.00%) Information Security Management
4 1 (20.00%) Security Management
4 1 (20.00%) Management Information System
4 1 (20.00%) Telecoms
4 1 (20.00%) Service Management
4 1 (20.00%) SLA
4 1 (20.00%) Service Design
4 1 (20.00%) Presales
4 1 (20.00%) ISO/IEC 27001
4 1 (20.00%) SaaS
4 1 (20.00%) ISMS
4 1 (20.00%) SC Cleared
4 1 (20.00%) Security Cleared

Service Support Manager Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (20.00%) SaaS
General
1 3 (60.00%) Finance
1 3 (60.00%) Financial Institution
2 1 (20.00%) Telecoms
Miscellaneous
1 1 (20.00%) Management Information System
Processes & Methodologies
1 4 (80.00%) ITIL
2 3 (60.00%) Electronic Trading
2 3 (60.00%) Patch Management
3 2 (40.00%) Service Delivery
4 1 (20.00%) Information Security
4 1 (20.00%) Information Security Management
4 1 (20.00%) ISMS
4 1 (20.00%) ITSM
4 1 (20.00%) Presales
4 1 (20.00%) Programme Management
4 1 (20.00%) Security Management
4 1 (20.00%) Service Design
4 1 (20.00%) Service Management
Qualifications
1 1 (20.00%) SC Cleared
1 1 (20.00%) Security Cleared
Quality Assurance & Compliance
1 1 (20.00%) ISO/IEC 27001
1 1 (20.00%) SLA