Period
to 16 November 2019

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 16 November 2019 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
Central London > City of London
6 months to
16 Nov 2019
Same period 2018 Same period 2017
Rank 48 53 26
Rank change year-on-year +5 -27 +2
Permanent jobs citing ITIL 504 547 753
As % of all permanent IT jobs advertised in the City of London 5.05% 4.90% 7.37%
As % of the Processes & Methodologies category 5.41% 5.29% 7.94%
Number of salaries quoted 367 474 669
City of London median annual salary £52,500 £47,500 £50,000
Median salary % change year-on-year +10.53% -5.00% -4.76%
10th Percentile £27,500 £25,750 £29,500
90th Percentile £81,250 £78,750 £77,500
Central London median annual salary £52,500 £47,500 £50,000
% change year-on-year +10.53% -5.00% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 9,321 10,344 9,489
As % of all permanent IT jobs advertised in the City of London 93.38% 92.64% 92.93%
Number of salaries quoted 8,064 9,220 8,588
City of London median annual salary £67,500 £65,000 £60,000
Median salary % change year-on-year +3.85% +8.33% -
10th Percentile £38,500 £37,000 £36,000
90th Percentile £96,250 £95,000 £95,000
Central London median annual salary £65,000 £62,500 £60,000
% change year-on-year +4.00% +4.17% +4.35%

ITIL
Job Vacancy Trend in the City of London

Job postings citing ITIL as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for ITIL in the City of London

ITIL
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the City of London.

Salary trend for ITIL in the City of London

ITIL
Salary Histogram in the City of London

The salary distribution of IT jobs citing ITIL in the City of London over the 6 months to 16 November 2019.

Salary histogram for ITIL in the City of London

ITIL
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the City of London region over the 6 months to 16 November 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge -10 8 £35,000 -36.36%
ITIL
Central London

For the 6 months to 16 November 2019, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for ITIL.

1 245 (48.61%) Windows
2 219 (43.45%) Microsoft
3 207 (41.07%) Finance
4 138 (27.38%) Windows Server
5 132 (26.19%) Active Directory
6 126 (25.00%) SQL
7 115 (22.82%) Office 365
8 113 (22.42%) Azure
9 102 (20.24%) PowerShell
9 102 (20.24%) Service Management
9 102 (20.24%) Change Management
10 101 (20.04%) SQL Server
11 83 (16.47%) Service Delivery
12 78 (15.48%) Windows 10
13 74 (14.68%) SLA
14 73 (14.48%) Degree
15 70 (13.89%) Microsoft Office
16 68 (13.49%) Problem-Solving
17 65 (12.90%) AWS
18 64 (12.70%) SQL Server Analysis Services
19 63 (12.50%) VMware
20 60 (11.90%) Management Information System
21 59 (11.71%) SCCM
22 58 (11.51%) Windows 7
23 57 (11.31%) User Acceptance Testing
23 57 (11.31%) Decision-Making
24 56 (11.11%) Proactive Monitoring
24 56 (11.11%) Cisco
25 55 (10.91%) ITSM
26 52 (10.32%) Project Management

ITIL
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (5.95%) SharePoint
2 29 (5.75%) MS Exchange
3 14 (2.78%) Exchange Server 2010
4 12 (2.38%) Skype for Business
5 8 (1.59%) CMS
5 8 (1.59%) Exchange Server 2013
6 5 (0.99%) SharePoint 2010
7 4 (0.79%) Confluence
7 4 (0.79%) EPiServer
7 4 (0.79%) IIS
7 4 (0.79%) nginx
8 3 (0.60%) Tomcat
9 2 (0.40%) Apache
9 2 (0.40%) BizTalk Server
10 1 (0.20%) Blackberry Enterprise Server
10 1 (0.20%) Exchange Server 2007
10 1 (0.20%) IBM Notes
10 1 (0.20%) OpenStack
10 1 (0.20%) SharePoint 2013
Applications
1 70 (13.89%) Microsoft Office
2 31 (6.15%) Microsoft Excel
3 19 (3.77%) Microsoft PowerPoint
4 9 (1.79%) Microsoft Project
5 7 (1.39%) MS Visio
6 4 (0.79%) Acrobat
Business Applications
1 14 (2.78%) Remedy ITSM
2 11 (2.18%) Dynamics CRM
3 6 (1.19%) Elite 3E
4 5 (0.99%) SAP CO
4 5 (0.99%) SAP FI
4 5 (0.99%) SAP FI/CO
5 3 (0.60%) Dynamics GP
5 3 (0.60%) Oracle EBS
6 2 (0.40%) Oracle EBS R12
7 1 (0.20%) Eloqua
7 1 (0.20%) Oracle ERP
7 1 (0.20%) Oracle Financials
7 1 (0.20%) SAP ERP
Cloud Services
1 115 (22.82%) Office 365
2 113 (22.42%) Azure
3 65 (12.90%) AWS
4 49 (9.72%) Power Platform
5 14 (2.78%) Mimecast
6 10 (1.98%) AWS CloudFormation
7 9 (1.79%) GitHub
8 7 (1.39%) Azure Active Directory
8 7 (1.39%) IaaS
9 6 (1.19%) Azure Data Factory
9 6 (1.19%) PaaS
10 3 (0.60%) Apigee
10 3 (0.60%) Datadog
10 3 (0.60%) Dynamics 365
10 3 (0.60%) OpenShift
10 3 (0.60%) SaaS
10 3 (0.60%) Slack
11 2 (0.40%) Cloud Computing
11 2 (0.40%) PowerApps
11 2 (0.40%) Rackspace Cloud
Communications & Networking
1 50 (9.92%) DNS
2 45 (8.93%) LAN
3 43 (8.53%) TCP/IP
4 41 (8.13%) DHCP
5 40 (7.94%) WAN
6 28 (5.56%) Firewall
6 28 (5.56%) SAN
7 25 (4.96%) Internet
7 25 (4.96%) VPN
8 22 (4.37%) VoIP
9 17 (3.37%) Network Security
10 16 (3.17%) Skype
11 12 (2.38%) BGP
12 11 (2.18%) OSPF
12 11 (2.18%) VLAN
12 11 (2.18%) Wireless
13 10 (1.98%) Cisco ASA
14 9 (1.79%) NAS
15 8 (1.59%) Cisco IOS
15 8 (1.59%) IPsec
Database & Business Intelligence
1 101 (20.04%) SQL Server
2 64 (12.70%) SQL Server Analysis Services
3 52 (10.32%) Data Warehouse
4 47 (9.33%) Power BI
5 37 (7.34%) Microsoft Analysis Services
6 36 (7.14%) SQL Server Integration Services
7 26 (5.16%) PostgreSQL
7 26 (5.16%) SQL Server 2012
8 22 (4.37%) SQL Server Reporting Services
9 17 (3.37%) SQL Server 2014
10 14 (2.78%) Relational Database
10 14 (2.78%) SQL Server 2008
11 13 (2.58%) SQL Server 2016
12 9 (1.79%) SQL Server 2005
13 7 (1.39%) MySQL
14 6 (1.19%) Big Data
14 6 (1.19%) BusinessObjects
14 6 (1.19%) BusinessObjects Web Intelligence
14 6 (1.19%) NoSQL
15 5 (0.99%) SAP BW
Development Applications
1 13 (2.58%) JIRA
2 10 (1.98%) Atlassian Bamboo
2 10 (1.98%) Bitbucket
2 10 (1.98%) Git (software)
3 8 (1.59%) WinDbg
4 7 (1.39%) Jenkins
4 7 (1.39%) Visual Studio
5 5 (0.99%) VSS/SourceSafe
6 4 (0.79%) InstallShield
6 4 (0.79%) MSI
7 3 (0.60%) GoCD
7 3 (0.60%) Hudson
7 3 (0.60%) JMeter
7 3 (0.60%) Octopus Deploy
7 3 (0.60%) Selenium
7 3 (0.60%) Sonatype Nexus
7 3 (0.60%) TeamCity
8 2 (0.40%) SQL Server Management Studio (SSMS)
9 1 (0.20%) Team Foundation Server
9 1 (0.20%) Visual Studio Team System
General
1 207 (41.07%) Finance
2 47 (9.33%) Banking
3 25 (4.96%) Telecoms
4 16 (3.17%) Financial Institution
4 16 (3.17%) Law
5 14 (2.78%) Legal
6 7 (1.39%) Public Sector
7 6 (1.19%) Retail
8 4 (0.79%) Front Office
9 3 (0.60%) Marketing
9 3 (0.60%) Publishing
10 2 (0.40%) Advertising
10 2 (0.40%) Back Office
11 1 (0.20%) Billing
11 1 (0.20%) Electronics
11 1 (0.20%) French Language
11 1 (0.20%) Games
11 1 (0.20%) International Banking
11 1 (0.20%) Investment Banking
11 1 (0.20%) Manufacturing
Job Titles
1 144 (28.57%) Analyst
2 76 (15.08%) Support Analyst
3 50 (9.92%) Service Analyst
4 41 (8.13%) DBA
5 38 (7.54%) Administrator
5 38 (7.54%) Desktop Support
6 35 (6.94%) Infrastructure Engineer
6 35 (6.94%) Service Desk Analyst
7 34 (6.75%) Service Manager
8 33 (6.55%) IT Support
8 33 (6.55%) SQL DBA
9 29 (5.75%) IT Analyst
10 27 (5.36%) Infrastructure Manager
11 26 (5.16%) Support Engineer
12 25 (4.96%) Desktop Analyst
12 25 (4.96%) Desktop Support Analyst
13 23 (4.56%) Architect
13 23 (4.56%) IT Manager
14 22 (4.37%) IT Support Analyst
15 19 (3.77%) Team Leader
Libraries, Frameworks & Software Standards
1 33 (6.55%) .NET
2 23 (4.56%) XML
3 8 (1.59%) .NET Framework
3 8 (1.59%) HTML
3 8 (1.59%) JSON
4 7 (1.39%) ASP.NET
4 7 (1.39%) FIX Protocol
4 7 (1.39%) MDX
5 6 (1.19%) CSS
5 6 (1.19%) SOAP
5 6 (1.19%) Web Services
6 5 (0.99%) ASP.NET Web API
7 4 (0.79%) Kafka
7 4 (0.79%) LDAP
7 4 (0.79%) REST
7 4 (0.79%) Spring
7 4 (0.79%) XSLT
8 2 (0.40%) ASP.NET MVC
8 2 (0.40%) Entity Framework
8 2 (0.40%) Node.js
Miscellaneous
1 60 (11.90%) Management Information System
2 52 (10.32%) Analytical Skills
3 42 (8.33%) Data Centre
4 25 (4.96%) Blackberry
5 22 (4.37%) Public Cloud
5 22 (4.37%) Self-Motivation
6 17 (3.37%) Replication
7 16 (3.17%) AS400
7 16 (3.17%) iSeries
7 16 (3.17%) Reinsurance
8 15 (2.98%) Private Cloud
8 15 (2.98%) Video Conferencing
9 13 (2.58%) iPad
10 11 (2.18%) iPhone
11 10 (1.98%) Handset
12 9 (1.79%) Fat Client
12 9 (1.79%) Thin Client
13 7 (1.39%) Enterprise Software
13 7 (1.39%) Smartphone
14 6 (1.19%) Blog
Operating Systems
1 245 (48.61%) Windows
2 138 (27.38%) Windows Server
3 78 (15.48%) Windows 10
4 58 (11.51%) Windows 7
5 40 (7.94%) Linux
6 31 (6.15%) Android
7 25 (4.96%) Unix
8 22 (4.37%) Windows Server 2008
9 20 (3.97%) Apple iOS
10 19 (3.77%) Mac OS
11 14 (2.78%) Windows Server 2012
12 11 (2.18%) Windows 8
13 10 (1.98%) Windows Server 2003
14 8 (1.59%) Solaris
15 7 (1.39%) Mac OS X
16 4 (0.79%) Red Hat Enterprise Linux
17 2 (0.40%) CentOS
17 2 (0.40%) Ubuntu
18 1 (0.20%) Windows XP
Processes & Methodologies
1 102 (20.24%) Change Management
1 102 (20.24%) Service Management
2 83 (16.47%) Service Delivery
3 68 (13.49%) Problem-Solving
4 57 (11.31%) Decision-Making
4 57 (11.31%) User Acceptance Testing
5 56 (11.11%) Proactive Monitoring
6 55 (10.91%) ITSM
7 52 (10.32%) Project Management
8 48 (9.52%) Agile Software Development
8 48 (9.52%) Infrastructure Engineering
9 43 (8.53%) ITIL V3
10 39 (7.74%) SDLC
11 30 (5.95%) CRM
11 30 (5.95%) Migration
11 30 (5.95%) PRINCE2
12 29 (5.75%) Problem Management
13 28 (5.56%) Risk Management
14 27 (5.36%) Disaster Recovery
14 27 (5.36%) Incident Management
Programming Languages
1 126 (25.00%) SQL
2 102 (20.24%) PowerShell
3 26 (5.16%) Bash Shell
4 21 (4.17%) Python
5 16 (3.17%) RPG
6 15 (2.98%) C#
7 14 (2.78%) VBScript
8 13 (2.58%) JavaScript
9 11 (2.18%) C
9 11 (2.18%) T-SQL
10 10 (1.98%) Java
11 6 (1.19%) PL/SQL
12 4 (0.79%) XPath
13 3 (0.60%) Objective-C
13 3 (0.60%) Ruby
14 2 (0.40%) TypeScript
15 1 (0.20%) Data Analysis Expressions (DAX)
15 1 (0.20%) Perl
15 1 (0.20%) PHP
15 1 (0.20%) VB
Qualifications
1 73 (14.48%) Degree
2 46 (9.13%) Microsoft Certification
3 26 (5.16%) ITIL Certification
4 24 (4.76%) MCSE
5 23 (4.56%) Cisco Certification
5 23 (4.56%) ITIL Foundation Certificate
6 19 (3.77%) MCP
7 18 (3.57%) Computer Science Degree
8 17 (3.37%) CCNP
8 17 (3.37%) CISSP
9 12 (2.38%) CISA
9 12 (2.38%) MCSA
10 11 (2.18%) CCIE
11 9 (1.79%) CCNA
11 9 (1.79%) CISM
12 7 (1.39%) A+ Certification
12 7 (1.39%) CRISC
12 7 (1.39%) MCDST
12 7 (1.39%) PRINCE2 Certification
13 6 (1.19%) CCSA
Quality Assurance & Compliance
1 74 (14.68%) SLA
2 19 (3.77%) COBIT
3 12 (2.38%) ISO/IEC 27001
4 9 (1.79%) QA
5 6 (1.19%) NIST
5 6 (1.19%) Sarbanes-Oxley
6 2 (0.40%) COSO
6 2 (0.40%) GDPR
6 2 (0.40%) ISO 22301
6 2 (0.40%) ISO/IEC 20000
6 2 (0.40%) MiFID
6 2 (0.40%) PMO
7 1 (0.20%) Cyber Essentials
7 1 (0.20%) Data Quality
7 1 (0.20%) ITGC
7 1 (0.20%) Solvency II
System Software
1 132 (26.19%) Active Directory
2 29 (5.75%) VMware Infrastructure
3 21 (4.17%) XenApp
4 15 (2.98%) VMware ESXi
5 9 (1.79%) Docker
5 9 (1.79%) Hyper-V
5 9 (1.79%) XenDesktop
6 7 (1.39%) vSphere
7 6 (1.19%) VMware Workstation
8 4 (0.79%) Firmware
8 4 (0.79%) Microsoft Virtual Server
8 4 (0.79%) NFS
8 4 (0.79%) Virtual Servers
9 3 (0.60%) Terminal Services
10 2 (0.40%) KVM
10 2 (0.40%) oVirt
10 2 (0.40%) QEMU
10 2 (0.40%) Virtual Desktop
10 2 (0.40%) Virtual Machines
10 2 (0.40%) VMware Server
Systems Management
1 59 (11.71%) SCCM
2 19 (3.77%) Ansible
3 16 (3.17%) Nagios
4 13 (2.58%) Terraform
5 12 (2.38%) SCOM
6 10 (1.98%) EdgeSight
6 10 (1.98%) Perfmon
6 10 (1.98%) Puppet
7 9 (1.79%) Kubernetes
8 8 (1.59%) Microsoft Clustering
8 8 (1.59%) Microsoft Intune
9 7 (1.39%) Jamf Pro
9 7 (1.39%) Opscode Chef
9 7 (1.39%) WSUS
10 6 (1.19%) Packer
11 5 (0.99%) Backup Exec
11 5 (0.99%) Failover Clustering
12 4 (0.79%) Data Guard
12 4 (0.79%) Tivoli
12 4 (0.79%) Tivoli Storage Manager
Vendors
1 219 (43.45%) Microsoft
2 63 (12.50%) VMware
3 56 (11.11%) Cisco
4 52 (10.32%) Citrix
5 38 (7.54%) ServiceNow
6 28 (5.56%) HP
7 20 (3.97%) Oracle
8 17 (3.37%) Remedy
9 16 (3.17%) Veeam
10 15 (2.98%) Salesforce.com
10 15 (2.98%) Sparx
11 14 (2.78%) Palo Alto
12 13 (2.58%) iManage
13 12 (2.38%) Apple
14 11 (2.18%) SolarWinds
14 11 (2.18%) Splunk
15 10 (1.98%) 3PAR
16 9 (1.79%) CheckPoint
16 9 (1.79%) Mitel
16 9 (1.79%) Polycom