Period
to 19 February 2018

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 19 February 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
Central London > City of London
6 months to
19 Feb 2018
Same period 2017 Same period 2016
Rank 29 29 30
Rank change year-on-year 0 +1 -9
Permanent jobs citing ITIL 757 749 896
As % of all permanent IT jobs advertised in the City of London 7.10% 7.23% 6.41%
As % of the Processes & Methodologies category 7.79% 8.07% 7.15%
Number of salaries quoted 692 691 756
City of London median annual salary £50,500 £55,000 £52,500
Median salary % change year-on-year -8.18% +4.76% +5.00%
10th Percentile £31,250 £31,250 £30,000
90th Percentile £78,750 £75,000 £76,250
Central London median annual salary £52,500 £52,500 £49,000
% change year-on-year - +7.14% -2.00%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 9,716 9,281 12,532
As % of all permanent IT jobs advertised in the City of London 91.10% 89.54% 89.64%
Number of salaries quoted 8,642 8,451 11,052
City of London median annual salary £61,500 £60,000 £57,500
Median salary % change year-on-year +2.50% +4.35% +4.55%
10th Percentile £36,750 £36,250 £35,000
90th Percentile £95,000 £92,500 £90,000
Central London median annual salary £60,000 £57,604 £57,500
% change year-on-year +4.16% +0.18% +4.55%

ITIL
Job Vacancy Trend in the City of London

Job postings citing ITIL as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for ITIL in the City of London

ITIL
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the City of London.

Salary trend for ITIL in the City of London

ITIL
Salary Histogram in the City of London

The salary distribution of IT jobs citing ITIL in the City of London over the 6 months to 19 February 2018.

Salary histogram for ITIL in the City of London

ITIL
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the City of London region over the 6 months to 19 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge +6 3 £52,500 +16.67%
ITIL
Central London

For the 6 months to 19 February 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for ITIL.

1 344 (45.44%) Finance
2 300 (39.63%) Windows
3 264 (34.87%) Microsoft
4 190 (25.10%) SQL
5 186 (24.57%) Active Directory
6 144 (19.02%) Service Management
7 131 (17.31%) Service Delivery
8 126 (16.64%) Microsoft Office
9 124 (16.38%) VMware
10 121 (15.98%) Citrix
11 119 (15.72%) SQL Server
12 106 (14.00%) Agile Software Development
13 99 (13.08%) Office 365
13 99 (13.08%) Windows Server
14 95 (12.55%) Continuous Improvement
15 94 (12.42%) ITSM
16 93 (12.29%) Degree
17 87 (11.49%) Change Management
18 81 (10.70%) Microsoft Certification
18 81 (10.70%) Analytical Skills
19 79 (10.44%) Cisco
19 79 (10.44%) Incident Management
20 73 (9.64%) ITIL V3
21 69 (9.11%) Stakeholder Management
22 68 (8.98%) Windows 7
23 66 (8.72%) VMware Infrastructure
23 66 (8.72%) Project Management
24 62 (8.19%) TCP/IP
25 61 (8.06%) WAN
26 60 (7.93%) MS Exchange

ITIL
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 60 (7.93%) MS Exchange
2 40 (5.28%) SharePoint
3 28 (3.70%) Exchange Server 2010
4 23 (3.04%) Exchange Server 2013
4 23 (3.04%) IIS
5 22 (2.91%) CMS
6 21 (2.77%) Skype for Business
7 18 (2.38%) EPiServer
8 7 (0.92%) Exchange Server 2007
9 6 (0.79%) WebLogic
10 4 (0.53%) Blackberry Enterprise Server
10 4 (0.53%) Confluence
11 3 (0.40%) DataSynapse
11 3 (0.40%) JBoss
11 3 (0.40%) LiveLink
11 3 (0.40%) SharePoint 2013
12 2 (0.26%) SharePoint 2010
12 2 (0.26%) WebSphere
12 2 (0.26%) WordPress
13 1 (0.13%) nginx
Applications
1 126 (16.64%) Microsoft Office
2 24 (3.17%) Microsoft Excel
3 13 (1.72%) Microsoft PowerPoint
4 11 (1.45%) MS Visio
5 9 (1.19%) Microsoft Project
6 1 (0.13%) Adobe Captivate
Business Applications
1 16 (2.11%) Dynamics CRM
2 10 (1.32%) Remedy ITSM
3 6 (0.79%) Elite 3E
4 5 (0.66%) Carpe Diem
5 3 (0.40%) Eikon
5 3 (0.40%) ION MarketView
5 3 (0.40%) Visualfiles
6 2 (0.26%) Dynamics AX
6 2 (0.26%) Salesforce.com CRM
7 1 (0.13%) Bloomberg TOMS
7 1 (0.13%) CSG Singleview
7 1 (0.13%) Dynamics GP
7 1 (0.13%) Endur
7 1 (0.13%) Infor M3
7 1 (0.13%) PeopleSoft CRM
7 1 (0.13%) PlanetPress Connect
7 1 (0.13%) SAP CO
7 1 (0.13%) SAP FI
7 1 (0.13%) SAP FI/CO
7 1 (0.13%) Sentinel
Cloud Services
1 99 (13.08%) Office 365
2 49 (6.47%) Microsoft Azure
3 21 (2.77%) Amazon AWS
4 19 (2.51%) SaaS
5 15 (1.98%) IaaS
6 8 (1.06%) Azure Active Directory
6 8 (1.06%) PaaS
7 7 (0.92%) OneDrive
8 4 (0.53%) Mimecast
9 3 (0.40%) G Suite
10 2 (0.26%) Akamai
10 2 (0.26%) Boomi
10 2 (0.26%) OpenShift
11 1 (0.13%) Cloud Computing
11 1 (0.13%) Google Cloud Platform
11 1 (0.13%) Salesforce Service Cloud
Communications & Networking
1 62 (8.19%) TCP/IP
2 61 (8.06%) WAN
3 59 (7.79%) LAN
4 45 (5.94%) Firewall
5 35 (4.62%) Internet
6 34 (4.49%) VPN
7 30 (3.96%) DNS
8 27 (3.57%) Network Security
9 23 (3.04%) Intranet
9 23 (3.04%) Skype
10 21 (2.77%) DHCP
10 21 (2.77%) VoIP
11 19 (2.51%) SAN
12 18 (2.38%) Unified Communications
13 17 (2.25%) Wireless
14 14 (1.85%) BGP
14 14 (1.85%) OSPF
15 12 (1.59%) Intrusion Detection
16 11 (1.45%) VLAN
16 11 (1.45%) Wi-Fi
Database & Business Intelligence
1 119 (15.72%) SQL Server
2 38 (5.02%) SQL Server Integration Services
3 35 (4.62%) SQL Server 2014
4 29 (3.83%) Oracle BI EE
4 29 (3.83%) SQL Server 2008
5 24 (3.17%) SQL Server Reporting Services
6 17 (2.25%) SQL Server 2012
7 13 (1.72%) Siebel EIM
8 12 (1.59%) Oracle Database
9 10 (1.32%) Data Warehouse
9 10 (1.32%) Relational Database
10 8 (1.06%) MySQL
10 8 (1.06%) QlikView
10 8 (1.06%) SQL Server 2016
11 7 (0.92%) RDBMS
12 5 (0.66%) BusinessObjects
13 4 (0.53%) SQL Server Analysis Services
14 3 (0.40%) Big Data
14 3 (0.40%) Oracle Database 11g
14 3 (0.40%) Oracle Database 12c
Development Applications
1 29 (3.83%) Team Foundation Server
2 23 (3.04%) Visual Studio
3 20 (2.64%) JIRA
4 12 (1.59%) VSS/SourceSafe
5 8 (1.06%) Octopus Deploy
6 4 (0.53%) Git (software)
6 4 (0.53%) TeamCity
7 3 (0.40%) ClearCase
7 3 (0.40%) MSI
8 2 (0.26%) Eclipse
8 2 (0.26%) WinDbg
9 1 (0.13%) Jenkins
9 1 (0.13%) Oracle APEX
General
1 344 (45.44%) Finance
2 52 (6.87%) Banking
2 52 (6.87%) Legal
3 29 (3.83%) Law
4 25 (3.30%) Advertising
5 18 (2.38%) Billing
6 17 (2.25%) Retail
7 16 (2.11%) Front Office
8 13 (1.72%) Publishing
9 12 (1.59%) Military
10 11 (1.45%) Telecoms
11 10 (1.32%) Investment Banking
12 8 (1.06%) Financial Institution
13 6 (0.79%) Back Office
14 4 (0.53%) French Language
14 4 (0.53%) German Language
14 4 (0.53%) Spanish Language
15 3 (0.40%) Games
16 2 (0.26%) Marketing
17 1 (0.13%) Electronics
Job Titles
1 156 (20.61%) Analyst
2 74 (9.78%) Support Engineer
3 70 (9.25%) Applications Support
4 62 (8.19%) Support Analyst
4 62 (8.19%) Team Leader
5 58 (7.66%) Service Manager
6 57 (7.53%) Desktop Support
7 48 (6.34%) Service Analyst
8 46 (6.08%) IT Manager
9 35 (4.62%) Service Desk Analyst
10 33 (4.36%) 2nd Line Support
11 31 (4.10%) Applications Manager
12 29 (3.83%) Service Desk Team Leader
13 28 (3.70%) Desktop Engineer
14 27 (3.57%) DBA
14 27 (3.57%) Desktop Support Engineer
15 25 (3.30%) Administrator
16 24 (3.17%) Infrastructure Engineer
16 24 (3.17%) Support Specialist
17 23 (3.04%) Architect
Libraries, Frameworks & Software Standards
1 37 (4.89%) .NET
2 36 (4.76%) FIX Protocol
3 33 (4.36%) Web Services
4 21 (2.77%) .NET Framework
4 21 (2.77%) ASP.NET
5 20 (2.64%) XML
6 18 (2.38%) ASP.NET MVC
6 18 (2.38%) ASP.NET MVC 3
6 18 (2.38%) ASP.NET Web Forms
6 18 (2.38%) Entity Framework
7 14 (1.85%) HTML
8 10 (1.32%) CSS
9 8 (1.06%) 802.1X
9 8 (1.06%) XMPP
10 5 (0.66%) XSL
11 4 (0.53%) JMS
11 4 (0.53%) LDAP
11 4 (0.53%) Mason
12 3 (0.40%) CSS3
12 3 (0.40%) HTML5
Miscellaneous
1 81 (10.70%) Analytical Skills
2 49 (6.47%) Data Centre
3 44 (5.81%) Computer Science
4 43 (5.68%) Management Information System
5 33 (4.36%) Blackberry
6 25 (3.30%) Replication
7 23 (3.04%) User Experience
8 20 (2.64%) iPhone
9 19 (2.51%) Video Conferencing
10 17 (2.25%) Clustering
10 17 (2.25%) Fintech
11 15 (1.98%) Fat Client
11 15 (1.98%) Thin Client
12 14 (1.85%) Driving Licence
13 13 (1.72%) Foreign Exchange (FX)
14 10 (1.32%) Hedge funds
14 10 (1.32%) Reinsurance
14 10 (1.32%) Smartphone
15 9 (1.19%) Public Cloud
16 8 (1.06%) Enterprise Software
Operating Systems
1 300 (39.63%) Windows
2 99 (13.08%) Windows Server
3 68 (8.98%) Windows 7
4 55 (7.27%) Linux
5 47 (6.21%) Windows Server 2008
6 40 (5.28%) Windows Server 2012
7 39 (5.15%) Windows 10
8 30 (3.96%) Unix
9 26 (3.43%) Android
10 14 (1.85%) Red Hat Enterprise Linux
11 11 (1.45%) Windows 8
12 10 (1.32%) Apple iOS
13 9 (1.19%) Solaris
14 8 (1.06%) Windows Server 2003
15 7 (0.92%) Mac OS X
16 5 (0.66%) CentOS
17 3 (0.40%) VMS
18 2 (0.26%) Data ONTAP
18 2 (0.26%) Mac OS
19 1 (0.13%) Oracle Linux
Processes & Methodologies
1 144 (19.02%) Service Management
2 131 (17.31%) Service Delivery
3 106 (14.00%) Agile Software Development
4 95 (12.55%) Continuous Improvement
5 94 (12.42%) ITSM
6 87 (11.49%) Change Management
7 79 (10.44%) Incident Management
8 73 (9.64%) ITIL V3
9 69 (9.11%) Stakeholder Management
10 66 (8.72%) Project Management
11 52 (6.87%) Test Automation
12 50 (6.61%) Release Management
13 49 (6.47%) PRINCE2
13 49 (6.47%) SDLC
14 48 (6.34%) Performance Monitoring
15 46 (6.08%) Root Cause Analysis
16 45 (5.94%) Problem Management
17 44 (5.81%) Information Security
18 39 (5.15%) Configuration Management
19 35 (4.62%) Data Management
Programming Languages
1 190 (25.10%) SQL
2 52 (6.87%) JavaScript
3 50 (6.61%) PowerShell
4 43 (5.68%) Java
5 41 (5.42%) C#
6 32 (4.23%) VBScript
7 26 (3.43%) VB
8 23 (3.04%) Python
9 17 (2.25%) Perl
10 14 (1.85%) C
11 11 (1.45%) Bash Shell
12 9 (1.19%) Shell Script
13 6 (0.79%) PL/SQL
14 4 (0.53%) PHP
15 3 (0.40%) C++
15 3 (0.40%) XPath
16 2 (0.26%) ABAP
16 2 (0.26%) Ruby
16 2 (0.26%) T-SQL
17 1 (0.13%) Korn
Qualifications
1 93 (12.29%) Degree
2 81 (10.70%) Microsoft Certification
3 59 (7.79%) ITIL Certification
4 40 (5.28%) Cisco Certification
5 36 (4.76%) CISSP
6 31 (4.10%) MCSE
7 22 (2.91%) CCNP
8 21 (2.77%) Computer Science Degree
9 19 (2.51%) CISM
9 19 (2.51%) MCITP
10 17 (2.25%) CCNA
10 17 (2.25%) MCDST
11 16 (2.11%) CCIE
11 16 (2.11%) ITIL Foundation Certificate
12 15 (1.98%) A+ Certification
13 14 (1.85%) Security Cleared
14 13 (1.72%) MCP
15 12 (1.59%) SC Cleared
16 10 (1.32%) CISA
16 10 (1.32%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 48 (6.34%) SLA
2 44 (5.81%) QA
3 35 (4.62%) ISO/IEC 27001
4 18 (2.38%) COBIT
5 12 (1.59%) PCI DSS
6 9 (1.19%) GDPR
7 6 (0.79%) PMO
8 5 (0.66%) Data Quality
8 5 (0.66%) Sarbanes-Oxley
9 4 (0.53%) COSO
9 4 (0.53%) ISO/IEC 20000
9 4 (0.53%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 2 (0.26%) Cyber Essentials
10 2 (0.26%) Cyber Essentials PLUS
10 2 (0.26%) FISMA
10 2 (0.26%) HIPAA
10 2 (0.26%) ISO 9001
10 2 (0.26%) MiFID
11 1 (0.13%) ISO 9000
11 1 (0.13%) SEPA
System Software
1 186 (24.57%) Active Directory
2 66 (8.72%) VMware Infrastructure
3 25 (3.30%) Hyper-V
4 20 (2.64%) VMware ESXi
5 18 (2.38%) XenApp
6 9 (1.19%) BitLocker
7 7 (0.92%) Virtual Desktop
7 7 (0.92%) vSphere
8 5 (0.66%) Terminal Services
9 4 (0.53%) Terminal Server
10 3 (0.40%) XenDesktop
11 2 (0.26%) Docker
11 2 (0.26%) Microsoft App-V
12 1 (0.13%) DFS Replication
12 1 (0.13%) NFS
12 1 (0.13%) ProxySG
12 1 (0.13%) VMware Server
Systems Management
1 38 (5.02%) SCCM
2 27 (3.57%) SCOM
3 14 (1.85%) HP Quality Center
4 11 (1.45%) Puppet
5 10 (1.32%) Cisco CUCM
6 8 (1.06%) vCenter Server
7 7 (0.92%) SCOrch
8 6 (0.79%) Cisco UCCX
8 6 (0.79%) Nagios
9 5 (0.66%) Control-M
9 5 (0.66%) EdgeSight
9 5 (0.66%) NetBackup
9 5 (0.66%) SolarWinds Orion
10 4 (0.53%) Cisco UCCE
10 4 (0.53%) Failover Clustering
10 4 (0.53%) SCVMM
10 4 (0.53%) WSUS
11 3 (0.40%) Perfmon
11 3 (0.40%) Single Sign-On
11 3 (0.40%) vRealize
Vendors
1 264 (34.87%) Microsoft
2 124 (16.38%) VMware
3 121 (15.98%) Citrix
4 79 (10.44%) Cisco
5 47 (6.21%) Siebel
6 29 (3.83%) HP
7 27 (3.57%) Oracle
7 27 (3.57%) ServiceNow
8 23 (3.04%) Bloomberg
9 21 (2.77%) Sun
10 20 (2.64%) OpenText
11 19 (2.51%) F5
12 17 (2.25%) Apple
13 16 (2.11%) Remedy
14 15 (1.98%) Red Hat
15 14 (1.85%) Palo Alto
16 13 (1.72%) SolarWinds
16 13 (1.72%) Xerox
17 12 (1.59%) BMC
17 12 (1.59%) Reuters