Period
to 19 September 2021

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 19 September 2021 with a comparison to the same period in the previous 2 years.

ITIL
Central London > City of London
6 months to
19 Sep 2021
Same period 2020 Same period 2019
Rank 87 40 64
Rank change year-on-year -47 +24 -6
Permanent jobs citing ITIL 193 232 462
As % of all permanent jobs advertised in the City of London 3.32% 5.94% 4.58%
As % of the Processes & Methodologies category 3.51% 6.28% 4.87%
Number of salaries quoted 161 203 362
10th Percentile £31,250 £39,000 £30,000
25th Percentile £41,250 £46,250 £35,000
Median annual salary (50th Percentile) £50,000 £59,500 £52,500
Median % change year-on-year -15.97% +13.33% +10.53%
75th Percentile £68,750 £73,750 £70,000
90th Percentile £88,750 £85,000 £82,500
Central London median annual salary £47,500 £60,000 £52,500
% change year-on-year -20.83% +14.29% +10.53%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 5,500 3,692 9,480
As % of all permanent IT jobs advertised in the City of London 94.53% 94.52% 93.95%
Number of salaries quoted 4,912 3,211 8,396
10th Percentile £42,500 £44,500 £37,500
25th Percentile £55,000 £53,750 £51,250
Median annual salary (50th Percentile) £72,500 £70,000 £67,500
Median % change year-on-year +3.57% +3.70% +3.85%
75th Percentile £91,250 £86,250 £82,500
90th Percentile £107,500 £102,500 £97,500
Central London median annual salary £70,250 £70,000 £65,000
% change year-on-year +0.36% +7.69% +4.00%

ITIL
Job Vacancy Trend in the City of London

Job postings citing ITIL as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for ITIL in the City of London

ITIL
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing ITIL in the City of London.

Salary trend for ITIL in the City of London

ITIL
Salary Histogram in the City of London

Salary distribution for jobs citing ITIL in the City of London over the 6 months to 19 September 2021.

Salary histogram for ITIL in the City of London

For the 6 months to 19 September 2021, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for ITIL.

1 102 (52.85%) Finance
2 93 (48.19%) Windows
3 80 (41.45%) Microsoft
4 50 (25.91%) Social Skills
5 49 (25.39%) Cisco
6 48 (24.87%) Microsoft 365
7 47 (24.35%) Active Directory
8 43 (22.28%) Service Management
9 41 (21.24%) Azure
10 34 (17.62%) Service Delivery
10 34 (17.62%) ITSM
11 33 (17.10%) Windows Server
12 32 (16.58%) Problem-Solving
13 30 (15.54%) Change Management
14 29 (15.03%) PowerShell
15 28 (14.51%) Problem Management
15 28 (14.51%) Analytical Skills
15 28 (14.51%) Management Information System
16 27 (13.99%) SQL
16 27 (13.99%) SCCM
17 26 (13.47%) Apple
18 25 (12.95%) Microsoft Office
18 25 (12.95%) Windows 10
19 24 (12.44%) SLA
19 24 (12.44%) Incident Management
20 22 (11.40%) Law
21 21 (10.88%) TCP/IP
21 21 (10.88%) WAN
21 21 (10.88%) Android
22 20 (10.36%) Banking

ITIL
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (4.15%) MS Exchange
1 8 (4.15%) SharePoint
1 8 (4.15%) Skype for Business
2 2 (1.04%) CMS
2 2 (1.04%) Confluence
2 2 (1.04%) Headless CMS
2 2 (1.04%) IIS
3 1 (0.52%) Elasticsearch
3 1 (0.52%) JBoss
3 1 (0.52%) Oracle Workflow
3 1 (0.52%) WebSphere
Applications
1 25 (12.95%) Microsoft Office
2 14 (7.25%) Microsoft Excel
3 3 (1.55%) Microsoft PowerPoint
Business Applications
1 4 (2.07%) Dynamics AX
2 2 (1.04%) AlphaBridge
2 2 (1.04%) Alphatax
2 2 (1.04%) Farmplan
2 2 (1.04%) KEYPrime
3 1 (0.52%) Carpe Diem
3 1 (0.52%) Dynamics GP
3 1 (0.52%) Elite 3E
3 1 (0.52%) Oracle EBS
3 1 (0.52%) Oracle EBS R12
3 1 (0.52%) Remedy ITSM
Cloud Services
1 48 (24.87%) Microsoft 365
2 41 (21.24%) Azure
3 13 (6.74%) AWS
3 13 (6.74%) SaaS
4 9 (4.66%) Azure Active Directory
5 8 (4.15%) Power Platform
6 7 (3.63%) Slack
7 6 (3.11%) IaaS
8 5 (2.59%) Dynamics 365
9 4 (2.07%) Mimecast
10 3 (1.55%) GCP
10 3 (1.55%) PaaS
11 2 (1.04%) PowerApps
12 1 (0.52%) Amazon EC2
12 1 (0.52%) Amazon S3
12 1 (0.52%) GitHub
12 1 (0.52%) Google Workspace
12 1 (0.52%) Power Automate
Communications & Networking
1 21 (10.88%) TCP/IP
1 21 (10.88%) WAN
2 19 (9.84%) VPN
3 16 (8.29%) Wireless
4 14 (7.25%) DNS
5 12 (6.22%) Firewall
5 12 (6.22%) Internet
6 11 (5.70%) Cisco IOS
6 11 (5.70%) DHCP
7 9 (4.66%) Unified Communications
8 7 (3.63%) LAN
8 7 (3.63%) Network Security
8 7 (3.63%) Wireshark
9 4 (2.07%) MPLS
9 4 (2.07%) Skype
9 4 (2.07%) WebEx
10 3 (1.55%) Cisco Nexus
10 3 (1.55%) Multicast
10 3 (1.55%) SSH
11 2 (1.04%) Wi-Fi
Database & Business Intelligence
1 18 (9.33%) SQL Server
2 9 (4.66%) Data Warehouse
3 6 (3.11%) Power BI
4 5 (2.59%) SQL Server Integration Services
4 5 (2.59%) SQL Server Reporting Services
5 4 (2.07%) SQL Server 2014
6 2 (1.04%) KDB
6 2 (1.04%) Oracle Database
6 2 (1.04%) SQL Server Analysis Services
7 1 (0.52%) Azure SQL Data Warehouse
7 1 (0.52%) CockroachDB
7 1 (0.52%) MongoDB
7 1 (0.52%) Oracle BI Publisher
7 1 (0.52%) Oracle Discoverer
7 1 (0.52%) Oracle Reports
7 1 (0.52%) SSDT
7 1 (0.52%) Tableau
Development Applications
1 8 (4.15%) JIRA
2 7 (3.63%) WinDbg
3 4 (2.07%) Cucumber
3 4 (2.07%) Selenium
4 3 (1.55%) Sonatype Nexus
5 2 (1.04%) Git (software)
5 2 (1.04%) Jenkins
6 1 (0.52%) Oracle Forms
6 1 (0.52%) SQL Server Management Studio (SSMS)
6 1 (0.52%) Toad
6 1 (0.52%) Visual Studio
General
1 102 (52.85%) Finance
2 50 (25.91%) Social Skills
3 28 (14.51%) Analytical Skills
4 22 (11.40%) Law
5 20 (10.36%) Banking
6 11 (5.70%) Back Office
7 9 (4.66%) Legal
8 7 (3.63%) Inclusion and Diversity
9 5 (2.59%) Organisational Skills
10 4 (2.07%) Front Office
10 4 (2.07%) General Ledger
10 4 (2.07%) Military
10 4 (2.07%) Public Sector
10 4 (2.07%) Retail
10 4 (2.07%) Telecoms
11 3 (1.55%) Financial Institution
11 3 (1.55%) Influencing Skills
12 2 (1.04%) Advertising
12 2 (1.04%) Investment Banking
12 2 (1.04%) Police
Job Titles
1 55 (28.50%) Analyst
2 25 (12.95%) Support Analyst
2 25 (12.95%) Support Engineer
3 24 (12.44%) IT Analyst
4 21 (10.88%) IT Support
5 19 (9.84%) Desktop Support
5 19 (9.84%) Service Manager
6 18 (9.33%) IT Engineer
6 18 (9.33%) Senior Support Engineer
7 17 (8.81%) Delivery Manager
7 17 (8.81%) IT Manager
7 17 (8.81%) Technical Analyst
8 16 (8.29%) Support Manager
8 16 (8.29%) Technical Support
9 15 (7.77%) Senior Analyst
9 15 (7.77%) Technical Support Analyst
10 14 (7.25%) IT Support Analyst
11 13 (6.74%) IT Support Manager
11 13 (6.74%) Technical Manager
11 13 (6.74%) Technical Support Manager
Libraries, Frameworks & Software Standards
1 6 (3.11%) FIX Protocol
2 4 (2.07%) Gherkin
2 4 (2.07%) pytest
3 3 (1.55%) .NET
3 3 (1.55%) COM
4 2 (1.04%) JSON
4 2 (1.04%) XML
5 1 (0.52%) ActiveMQ
5 1 (0.52%) HTML
5 1 (0.52%) J2EE
5 1 (0.52%) Middleware
5 1 (0.52%) Velocity
5 1 (0.52%) Web Services
5 1 (0.52%) WebRTC
5 1 (0.52%) XMPP
Miscellaneous
1 28 (14.51%) Management Information System
2 14 (7.25%) Blackberry
2 14 (7.25%) Video Conferencing
3 12 (6.22%) iPhone
4 11 (5.70%) iPad
5 9 (4.66%) Fat Client
5 9 (4.66%) Handset
5 9 (4.66%) Thin Client
6 7 (3.63%) Data Centre
7 6 (3.11%) Fixed Income
7 6 (3.11%) Public Cloud
8 5 (2.59%) Enterprise Software
9 4 (2.07%) Derivative
9 4 (2.07%) FMCG
10 3 (1.55%) CMDB
10 3 (1.55%) Cyberattack
10 3 (1.55%) Enterprise Storage
10 3 (1.55%) Hybrid Cloud
10 3 (1.55%) SWIFT
10 3 (1.55%) User Experience
Operating Systems
1 93 (48.19%) Windows
2 33 (17.10%) Windows Server
3 25 (12.95%) Windows 10
4 21 (10.88%) Android
5 17 (8.81%) Linux
6 13 (6.74%) Mac OS X
6 13 (6.74%) Windows 7
7 12 (6.22%) Unix
8 11 (5.70%) Windows 8
9 6 (3.11%) Red Hat Enterprise Linux
10 3 (1.55%) Mac OS
11 2 (1.04%) Windows Server 2012
12 1 (0.52%) Apple iOS
12 1 (0.52%) Ubuntu
12 1 (0.52%) VMS
12 1 (0.52%) Windows Server 2008
12 1 (0.52%) Windows Server 2016
12 1 (0.52%) Windows Server 2019
Processes & Methodologies
1 43 (22.28%) Service Management
2 34 (17.62%) ITSM
2 34 (17.62%) Service Delivery
3 32 (16.58%) Problem-Solving
4 30 (15.54%) Change Management
5 28 (14.51%) Problem Management
6 24 (12.44%) Incident Management
7 19 (9.84%) DevOps
8 15 (7.77%) Agile Software Development
8 15 (7.77%) Asset Management
8 15 (7.77%) Information Security
8 15 (7.77%) PRINCE2
9 13 (6.74%) Continuous Improvement
9 13 (6.74%) Infrastructure Engineering
10 12 (6.22%) Stakeholder Management
11 11 (5.70%) ITIL 4
12 9 (4.66%) Business Intelligence
12 9 (4.66%) Capacity Planning
12 9 (4.66%) Decision-Making
12 9 (4.66%) Regulatory Compliance
Programming Languages
1 29 (15.03%) PowerShell
2 27 (13.99%) SQL
3 17 (8.81%) Python
4 9 (4.66%) VBScript
5 7 (3.63%) Perl
6 6 (3.11%) Shell Script
7 2 (1.04%) Java
7 2 (1.04%) PL/SQL
7 2 (1.04%) T-SQL
8 1 (0.52%) Bash Shell
8 1 (0.52%) C
8 1 (0.52%) JavaScript
8 1 (0.52%) PHP
Qualifications
1 17 (8.81%) Degree
2 13 (6.74%) ITIL Certification
3 12 (6.22%) CISSP
3 12 (6.22%) Computer Science Degree
4 9 (4.66%) Cisco Certification
4 9 (4.66%) Security Cleared
5 8 (4.15%) CISM
5 8 (4.15%) ITIL Foundation Certificate
6 6 (3.11%) DV Cleared
7 5 (2.59%) CCNA
7 5 (2.59%) CCNP
8 4 (2.07%) HNC
8 4 (2.07%) ISEB
8 4 (2.07%) ISTQB
8 4 (2.07%) Microsoft Certification
8 4 (2.07%) SC Cleared
9 3 (1.55%) CCIE
9 3 (1.55%) CISA
10 2 (1.04%) A+ Certification
10 2 (1.04%) MCSE
Quality Assurance & Compliance
1 24 (12.44%) SLA
2 17 (8.81%) COBIT
3 16 (8.29%) ISO/IEC 27001
4 12 (6.22%) PCI DSS
5 11 (5.70%) QA
6 8 (4.15%) NIST
7 6 (3.11%) NIST 800
8 5 (2.59%) GDPR
9 2 (1.04%) Solvency II
10 1 (0.52%) ISO 9000
10 1 (0.52%) ITGC
10 1 (0.52%) NCSC
System Software
1 47 (24.35%) Active Directory
2 14 (7.25%) VMware Infrastructure
3 7 (3.63%) vSphere
4 5 (2.59%) Virtual Desktop
4 5 (2.59%) XenApp
5 4 (2.07%) Forefront TMG
6 3 (1.55%) Hyper-V
7 2 (1.04%) Docker
7 2 (1.04%) VMware ESXi
8 1 (0.52%) XenDesktop
Systems Management
1 27 (13.99%) SCCM
2 8 (4.15%) SCOM
3 7 (3.63%) Cisco CUCM
3 7 (3.63%) Microsoft Intune
3 7 (3.63%) Perfmon
4 6 (3.11%) Ansible
4 6 (3.11%) MOM
5 4 (2.07%) Forefront Identity Manager
5 4 (2.07%) HP Quality Center
5 4 (2.07%) NetBackup
5 4 (2.07%) Terraform
6 2 (1.04%) Check_MK
6 2 (1.04%) Microsoft Clustering
6 2 (1.04%) Nagios
6 2 (1.04%) Opsgenie
6 2 (1.04%) Rundeck
7 1 (0.52%) HAProxy
7 1 (0.52%) Kubernetes
7 1 (0.52%) PaperCut
7 1 (0.52%) vMotion
Vendors
1 80 (41.45%) Microsoft
2 49 (25.39%) Cisco
3 26 (13.47%) Apple
4 19 (9.84%) ServiceNow
4 19 (9.84%) VMware
5 18 (9.33%) Citrix
6 11 (5.70%) Bloomberg
7 9 (4.66%) Reuters
8 7 (3.63%) Oracle
9 6 (3.11%) HP
9 6 (3.11%) SolarWinds
10 5 (2.59%) Red Hat
11 4 (2.07%) Meraki
11 4 (2.07%) Polycom
11 4 (2.07%) Sophos
12 3 (1.55%) IBM
12 3 (1.55%) iManage
13 2 (1.04%) Dell
13 2 (1.04%) EMC
13 2 (1.04%) Sun