Period
to 13 November 2018

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 13 November 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
Central London > City of London
6 months to
13 Nov 2018
Same period 2017 Same period 2016
Rank 57 25 27
Rank change year-on-year -32 +2 -1
Permanent jobs citing ITIL 542 758 816
As % of all permanent IT jobs advertised in the City of London 4.87% 7.45% 7.04%
As % of the Processes & Methodologies category 5.31% 8.12% 7.77%
Number of salaries quoted 472 671 738
City of London median annual salary £47,500 £50,000 £52,500
Median salary % change year-on-year -5.00% -4.76% -
10th Percentile £25,750 £29,500 £30,350
90th Percentile £78,750 £77,500 £77,500
Central London median annual salary £47,500 £50,000 £50,000
% change year-on-year -5.00% - -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 10,206 9,331 10,501
As % of all permanent IT jobs advertised in the City of London 91.63% 91.67% 90.60%
Number of salaries quoted 9,098 8,431 9,568
City of London median annual salary £65,000 £60,000 £60,000
Median salary % change year-on-year +8.33% - +4.35%
10th Percentile £36,750 £35,750 £35,000
90th Percentile £95,000 £93,750 £90,000
Central London median annual salary £62,500 £60,000 £57,500
% change year-on-year +4.17% +4.35% -

ITIL
Job Vacancy Trend in the City of London

Job postings citing ITIL as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for ITIL in the City of London

ITIL
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the City of London.

Salary trend for ITIL in the City of London

ITIL
Salary Histogram in the City of London

The salary distribution of IT jobs citing ITIL in the City of London over the 6 months to 13 November 2018.

Salary histogram for ITIL in the City of London

ITIL
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the City of London region over the 6 months to 13 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge -6 3 £55,000 +34.15%
ITIL
Central London

For the 6 months to 13 November 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for ITIL.

1 317 (58.49%) Windows
2 233 (42.99%) Microsoft
3 213 (39.30%) Finance
4 201 (37.08%) Active Directory
5 151 (27.86%) Windows Server
6 132 (24.35%) Microsoft Office
7 128 (23.62%) Office 365
8 123 (22.69%) SQL
9 108 (19.93%) VMware
10 100 (18.45%) Citrix
11 98 (18.08%) Windows 7
12 91 (16.79%) VMware Infrastructure
13 90 (16.61%) MS Exchange
14 88 (16.24%) SQL Server
15 86 (15.87%) Service Delivery
16 82 (15.13%) Windows 10
17 81 (14.94%) Microsoft Azure
18 75 (13.84%) Problem-Solving
19 72 (13.28%) Service Management
19 72 (13.28%) Windows Server 2008
20 70 (12.92%) Windows Server 2012
21 67 (12.36%) DNS
22 65 (11.99%) Project Management
22 65 (11.99%) PowerShell
23 62 (11.44%) Firewall
24 57 (10.52%) TCP/IP
25 56 (10.33%) Linux
26 55 (10.15%) Cisco
26 55 (10.15%) Analytical Skills
27 54 (9.96%) SLA

ITIL
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 90 (16.61%) MS Exchange
2 42 (7.75%) SharePoint
3 32 (5.90%) Exchange Server 2010
4 22 (4.06%) Exchange Server 2013
5 21 (3.87%) Skype for Business
6 14 (2.58%) IIS
7 13 (2.40%) Tomcat
8 9 (1.66%) Elasticsearch
9 7 (1.29%) Apache
10 6 (1.11%) Exchange Server 2007
11 5 (0.92%) WebSphere
12 3 (0.55%) Apache Solr
12 3 (0.55%) BizTalk Server
12 3 (0.55%) FileNet
12 3 (0.55%) JBoss
12 3 (0.55%) SharePoint 2013
13 2 (0.37%) GlassFish
13 2 (0.37%) OpenStack
14 1 (0.18%) Drupal
14 1 (0.18%) Mule
Applications
1 132 (24.35%) Microsoft Office
2 28 (5.17%) Microsoft Excel
3 14 (2.58%) Microsoft PowerPoint
3 14 (2.58%) Microsoft Project
4 11 (2.03%) MS Visio
5 1 (0.18%) Acrobat
5 1 (0.18%) AutoCAD
5 1 (0.18%) Maya
Business Applications
1 13 (2.40%) Dynamics CRM
2 9 (1.66%) Infor SunSystems
2 9 (1.66%) ReMetrica
3 6 (1.11%) Remedy ITSM
4 5 (0.92%) SAP BPC
4 5 (0.92%) SAP Business One
5 4 (0.74%) Distributed Ledger
5 4 (0.74%) Dynamics NAV
5 4 (0.74%) Elite 3E
6 3 (0.55%) SAP CO
6 3 (0.55%) SAP FI
6 3 (0.55%) SAP FI/CO
6 3 (0.55%) SunGard GMI
7 2 (0.37%) DocuMatrix
7 2 (0.37%) Relativity
7 2 (0.37%) Ringtail
8 1 (0.18%) Northgate Housing
8 1 (0.18%) PlanetPress Connect
8 1 (0.18%) SAP Hybris
8 1 (0.18%) SAP S/4HANA
Cloud Services
1 128 (23.62%) Office 365
2 81 (14.94%) Microsoft Azure
3 33 (6.09%) Amazon AWS
4 28 (5.17%) SaaS
5 9 (1.66%) G Suite
6 6 (1.11%) Google Cloud Platform
6 6 (1.11%) Mimecast
7 5 (0.92%) Amazon EC2
7 5 (0.92%) Cloud Computing
8 4 (0.74%) PaaS
9 3 (0.55%) IaaS
9 3 (0.55%) OneDrive
9 3 (0.55%) Slack
10 2 (0.37%) GitHub
11 1 (0.18%) Amazon ELB
11 1 (0.18%) Basecamp
11 1 (0.18%) Boomi
11 1 (0.18%) Dropbox
11 1 (0.18%) OpenShift
11 1 (0.18%) SuccessFactors
Communications & Networking
1 67 (12.36%) DNS
2 62 (11.44%) Firewall
3 57 (10.52%) TCP/IP
4 52 (9.59%) DHCP
5 47 (8.67%) VPN
6 41 (7.56%) WAN
7 38 (7.01%) SAN
8 37 (6.83%) LAN
9 29 (5.35%) VoIP
10 24 (4.43%) Internet
11 20 (3.69%) Skype
12 17 (3.14%) IP Telephony
13 14 (2.58%) Ethernet
13 14 (2.58%) VLAN
14 13 (2.40%) Network Security
15 12 (2.21%) NetScaler
15 12 (2.21%) Remote Desktop
16 9 (1.66%) Cisco IOS
17 8 (1.48%) MPLS
18 7 (1.29%) SSL
Database & Business Intelligence
1 88 (16.24%) SQL Server
2 13 (2.40%) SQL Server 2008
3 12 (2.21%) SQL Server Reporting Services
4 11 (2.03%) SQL Server 2012
5 10 (1.85%) MySQL
5 10 (1.85%) SQL Server 2014
6 9 (1.66%) Data Warehouse
6 9 (1.66%) SQL Server 2016
7 8 (1.48%) Relational Database
7 8 (1.48%) SQL Server Integration Services
8 7 (1.29%) Amazon RDS
9 6 (1.11%) MariaDB
10 5 (0.92%) BusinessObjects
10 5 (0.92%) KDB
10 5 (0.92%) SQL Server 2005
11 4 (0.74%) Apache Cassandra
11 4 (0.74%) Apache Hive
11 4 (0.74%) HBase
11 4 (0.74%) Oracle BI EE
11 4 (0.74%) SQL Server Analysis Services
Development Applications
1 15 (2.77%) JIRA
2 5 (0.92%) Hudson
3 4 (0.74%) Jenkins
3 4 (0.74%) Octopus Deploy
3 4 (0.74%) TeamCity
4 3 (0.55%) Git (software)
4 3 (0.55%) Visual Studio
5 2 (0.37%) Team Foundation Server
6 1 (0.18%) AdminStudio
6 1 (0.18%) GitLab
6 1 (0.18%) InstallShield
6 1 (0.18%) LSMW
6 1 (0.18%) MSI
General
1 213 (39.30%) Finance
2 53 (9.78%) Banking
3 41 (7.56%) Law
4 35 (6.46%) Legal
5 34 (6.27%) Telecoms
6 20 (3.69%) Back Office
7 13 (2.40%) Advertising
8 11 (2.03%) Financial Institution
9 10 (1.85%) Retail
10 9 (1.66%) Investment Banking
11 8 (1.48%) Marketing
12 7 (1.29%) Front Office
13 4 (0.74%) Retail Banking
14 3 (0.55%) International Banking
15 2 (0.37%) Billing
15 2 (0.37%) Military
16 1 (0.18%) Games
16 1 (0.18%) Manufacturing
16 1 (0.18%) Private Banking
16 1 (0.18%) Wholesale Banking
Job Titles
1 172 (31.73%) Analyst
2 79 (14.58%) Support Analyst
3 75 (13.84%) Support Engineer
4 59 (10.89%) Service Analyst
5 56 (10.33%) Desktop Support
6 52 (9.59%) Applications Support
7 51 (9.41%) IT Support
8 41 (7.56%) IT Analyst
8 41 (7.56%) Service Desk Analyst
9 36 (6.64%) IT Engineer
10 35 (6.46%) Applications Support Analyst
11 28 (5.17%) IT Manager
11 28 (5.17%) Service Manager
12 27 (4.98%) 2nd Line Support
13 26 (4.80%) Desktop Engineer
13 26 (4.80%) Desktop Support Engineer
13 26 (4.80%) Infrastructure Engineer
14 24 (4.43%) Delivery Manager
14 24 (4.43%) IT Support Engineer
15 23 (4.24%) IT Support Analyst
Libraries, Frameworks & Software Standards
1 22 (4.06%) .NET
2 11 (2.03%) LDAP
3 10 (1.85%) HTML
3 10 (1.85%) Web Services
4 9 (1.66%) Middleware
5 7 (1.29%) .NET Framework
5 7 (1.29%) FIX Protocol
5 7 (1.29%) XML
6 6 (1.11%) LAMP
7 5 (0.92%) CSS
7 5 (0.92%) REST
8 4 (0.74%) J2EE
8 4 (0.74%) jQuery
8 4 (0.74%) Kafka
8 4 (0.74%) XSLT
8 4 (0.74%) X-Windows
9 3 (0.55%) ASP.NET
9 3 (0.55%) DHTML
9 3 (0.55%) JDBC
9 3 (0.55%) XMPP
Miscellaneous
1 55 (10.15%) Analytical Skills
2 36 (6.64%) Data Centre
3 30 (5.54%) Management Information System
4 26 (4.80%) Self-Motivation
5 19 (3.51%) Fintech
6 15 (2.77%) Video Conferencing
7 14 (2.58%) Blackberry
8 13 (2.40%) Microsoft Licensing
9 12 (2.21%) Clustering
9 12 (2.21%) Computer Science
10 11 (2.03%) Linux Command Line
10 11 (2.03%) User Experience
11 10 (1.85%) CMDB
11 10 (1.85%) Enterprise Software
11 10 (1.85%) Foreign Exchange (FX)
12 9 (1.66%) iPhone
13 8 (1.48%) Mobile App
13 8 (1.48%) Public Cloud
14 7 (1.29%) Enterprise Cloud
14 7 (1.29%) iPad
Operating Systems
1 317 (58.49%) Windows
2 151 (27.86%) Windows Server
3 98 (18.08%) Windows 7
4 82 (15.13%) Windows 10
5 72 (13.28%) Windows Server 2008
6 70 (12.92%) Windows Server 2012
7 56 (10.33%) Linux
8 28 (5.17%) Unix
9 22 (4.06%) Android
9 22 (4.06%) Windows Server 2003
10 15 (2.77%) Windows 8
11 13 (2.40%) Mac OS
12 11 (2.03%) Red Hat Enterprise Linux
13 9 (1.66%) Mac OS X
14 6 (1.11%) Apple iOS
15 4 (0.74%) CentOS
16 3 (0.55%) Windows XP
17 2 (0.37%) Solaris
18 1 (0.18%) HPUX
18 1 (0.18%) zOS
Processes & Methodologies
1 86 (15.87%) Service Delivery
2 75 (13.84%) Problem-Solving
3 72 (13.28%) Service Management
4 65 (11.99%) Project Management
5 53 (9.78%) Agile Software Development
6 51 (9.41%) Problem Management
7 45 (8.30%) ITIL V3
8 44 (8.12%) PRINCE2
9 42 (7.75%) Infrastructure Engineering
10 37 (6.83%) Change Management
10 37 (6.83%) DevOps
11 36 (6.64%) ITSM
12 35 (6.46%) Continuous Improvement
13 28 (5.17%) Cybersecurity
13 28 (5.17%) Information Security
14 27 (4.98%) Disaster Recovery
15 26 (4.80%) Incident Management
16 21 (3.87%) Risk Management
16 21 (3.87%) Stakeholder Management
17 20 (3.69%) Root Cause Analysis
Programming Languages
1 123 (22.69%) SQL
2 65 (11.99%) PowerShell
3 25 (4.61%) Perl
3 25 (4.61%) Python
4 16 (2.95%) Bash Shell
5 14 (2.58%) JavaScript
6 13 (2.40%) T-SQL
7 12 (2.21%) Java
8 10 (1.85%) Ruby
8 10 (1.85%) Shell Script
9 8 (1.48%) PHP
10 7 (1.29%) Korn
11 6 (1.11%) Bourne shell
11 6 (1.11%) C#
11 6 (1.11%) PL/SQL
11 6 (1.11%) VB
12 5 (0.92%) C
13 4 (0.74%) C++
13 4 (0.74%) VBScript
14 3 (0.55%) VBA
Qualifications
1 50 (9.23%) Microsoft Certification
2 42 (7.75%) Degree
3 41 (7.56%) ITIL Certification
4 36 (6.64%) MCSE
5 24 (4.43%) MCP
6 21 (3.87%) ITIL Foundation Certificate
7 17 (3.14%) Cisco Certification
8 16 (2.95%) CCNA
8 16 (2.95%) CISSP
9 14 (2.58%) CISM
9 14 (2.58%) MCSA
10 12 (2.21%) MCDST
11 11 (2.03%) CRISC
12 9 (1.66%) Computer Science Degree
12 9 (1.66%) Security Cleared
13 8 (1.48%) CISA
14 7 (1.29%) A+ Certification
15 6 (1.11%) CCNP
15 6 (1.11%) PMI Certification
15 6 (1.11%) SC Cleared
Quality Assurance & Compliance
1 54 (9.96%) SLA
2 33 (6.09%) COBIT
3 23 (4.24%) ISO/IEC 27001
4 18 (3.32%) QA
5 14 (2.58%) GDPR
6 6 (1.11%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 4 (0.74%) ISO/IEC 20000
8 3 (0.55%) EMIR
8 3 (0.55%) FATCA
8 3 (0.55%) MiFID
8 3 (0.55%) PMO
9 2 (0.37%) PCI DSS
9 2 (0.37%) Sarbanes-Oxley
9 2 (0.37%) Solvency II
10 1 (0.18%) HMG Security Policy Framework
10 1 (0.18%) NIST 800
10 1 (0.18%) RMADS
System Software
1 201 (37.08%) Active Directory
2 91 (16.79%) VMware Infrastructure
3 40 (7.38%) Hyper-V
3 40 (7.38%) XenApp
4 28 (5.17%) XenDesktop
5 16 (2.95%) vSphere
6 11 (2.03%) VMware ESXi
7 10 (1.85%) Virtual Desktop
8 7 (1.29%) Virtual Servers
8 7 (1.29%) VMware Workstation
9 6 (1.11%) XenServer
10 5 (0.92%) Docker
11 4 (0.74%) HDFS
11 4 (0.74%) Terminal Server
11 4 (0.74%) Virtual Machines
12 3 (0.55%) Apache ZooKeeper
12 3 (0.55%) BitLocker
12 3 (0.55%) Microsoft App-V
13 2 (0.37%) DFS Replication
13 2 (0.37%) Microsoft Virtual Server
Systems Management
1 37 (6.83%) SCCM
2 12 (2.21%) Backup Exec
3 11 (2.03%) Nagios
3 11 (2.03%) SCOM
4 9 (1.66%) Kibana
4 9 (1.66%) Microsoft Intune
5 8 (1.48%) Single Sign-On
6 7 (1.29%) Ansible
6 7 (1.29%) WSUS
7 6 (1.11%) Cisco CUCM
7 6 (1.11%) Jamf Pro
8 5 (0.92%) Puppet
8 5 (0.92%) vCenter Server
9 4 (0.74%) Control-M
9 4 (0.74%) Oozie
10 3 (0.55%) Kubernetes
10 3 (0.55%) McAfee ePO
10 3 (0.55%) Nessus
10 3 (0.55%) SCOrch
10 3 (0.55%) XenMobile
Vendors
1 233 (42.99%) Microsoft
2 108 (19.93%) VMware
3 100 (18.45%) Citrix
4 55 (10.15%) Cisco
5 40 (7.38%) ServiceNow
6 30 (5.54%) Apple
7 29 (5.35%) Oracle
8 19 (3.51%) HP
8 19 (3.51%) Ivanti
8 19 (3.51%) SAP
9 12 (2.21%) Dell
9 12 (2.21%) iManage
9 12 (2.21%) MobileIron
10 11 (2.03%) Reuters
11 10 (1.85%) Google
11 10 (1.85%) Juniper
11 10 (1.85%) NetApp
11 10 (1.85%) Remedy
11 10 (1.85%) Salesforce.com
12 9 (1.66%) SolarWinds