Period
to 26 May 2018

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 26 May 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
Central London > City of London
6 months to
26 May 2018
Same period 2017 Same period 2016
Rank 33 28 25
Rank change year-on-year -5 -3 -4
Permanent jobs citing ITIL 700 761 994
As % of all permanent IT jobs advertised in the City of London 6.54% 7.43% 7.35%
As % of the Processes & Methodologies category 7.07% 8.16% 8.05%
Number of salaries quoted 654 688 858
City of London median annual salary £50,000 £52,500 £50,000
Median salary % change year-on-year -4.76% +5.00% -
10th Percentile £30,500 £30,425 £31,250
90th Percentile £80,000 £75,000 £77,500
Central London median annual salary £50,500 £50,000 £50,000
% change year-on-year +1.00% - +2.04%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 9,902 9,321 12,354
As % of all permanent IT jobs advertised in the City of London 92.46% 90.95% 91.40%
Number of salaries quoted 8,755 8,381 11,131
City of London median annual salary £62,500 £60,000 £57,500
Median salary % change year-on-year +4.17% +4.35% +4.55%
10th Percentile £37,500 £36,250 £35,500
90th Percentile £94,250 £91,250 £88,750
Central London median annual salary £60,000 £60,000 £57,500
% change year-on-year - +4.35% +4.55%

ITIL
Job Vacancy Trend in the City of London

Job postings citing ITIL as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for ITIL in the City of London

ITIL
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the City of London.

Salary trend for ITIL in the City of London

ITIL
Salary Histogram in the City of London

The salary distribution of IT jobs citing ITIL in the City of London over the 6 months to 26 May 2018.

Salary histogram for ITIL in the City of London

ITIL
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the City of London region over the 6 months to 26 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge +4 7 £52,500 +27.27%
ITIL
Central London

For the 6 months to 26 May 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for ITIL.

1 332 (47.43%) Finance
2 289 (41.29%) Windows
3 286 (40.86%) Microsoft
4 193 (27.57%) Active Directory
5 185 (26.43%) SQL
6 150 (21.43%) Microsoft Office
7 125 (17.86%) Service Management
7 125 (17.86%) Agile Software Development
8 119 (17.00%) VMware
9 112 (16.00%) SQL Server
10 110 (15.71%) Service Delivery
11 105 (15.00%) Citrix
12 102 (14.57%) Office 365
13 94 (13.43%) Windows 7
14 91 (13.00%) ITSM
15 90 (12.86%) Analytical Skills
15 90 (12.86%) Windows Server
16 87 (12.43%) Cisco
17 83 (11.86%) Problem-Solving
18 82 (11.71%) VMware Infrastructure
19 80 (11.43%) Continuous Improvement
20 79 (11.29%) Change Management
21 78 (11.14%) Microsoft Certification
22 76 (10.86%) MS Exchange
23 72 (10.29%) PowerShell
24 70 (10.00%) Firewall
25 69 (9.86%) Degree
26 68 (9.71%) Project Management
27 67 (9.57%) Incident Management
28 64 (9.14%) Problem Management

ITIL
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 76 (10.86%) MS Exchange
2 39 (5.57%) SharePoint
3 38 (5.43%) Exchange Server 2010
4 33 (4.71%) Exchange Server 2013
5 25 (3.57%) IIS
6 15 (2.14%) Skype for Business
7 13 (1.86%) CMS
8 12 (1.71%) WebLogic
9 10 (1.43%) EPiServer
10 9 (1.29%) WebSphere
11 7 (1.00%) Blackberry Enterprise Server
11 7 (1.00%) JBoss
11 7 (1.00%) Tomcat
12 5 (0.71%) Elasticsearch
12 5 (0.71%) MQSeries
13 4 (0.57%) Apache
13 4 (0.57%) Exchange Server 2007
14 3 (0.43%) Confluence
14 3 (0.43%) Moodle
15 2 (0.29%) Drupal
Applications
1 150 (21.43%) Microsoft Office
2 29 (4.14%) Microsoft Excel
3 14 (2.00%) Microsoft Project
4 12 (1.71%) Microsoft PowerPoint
5 11 (1.57%) MS Visio
6 2 (0.29%) AutoCAD
7 1 (0.14%) Acrobat
7 1 (0.14%) Adobe Captivate
Business Applications
1 27 (3.86%) Dynamics CRM
2 5 (0.71%) Elite 3E
3 4 (0.57%) Salesforce.com CRM
4 3 (0.43%) Eikon
4 3 (0.43%) iTrent
4 3 (0.43%) Unit4 Business World
5 2 (0.29%) Carpe Diem
5 2 (0.29%) Infor SunSystems
5 2 (0.29%) Remedy ITSM
5 2 (0.29%) ReMetrica
5 2 (0.29%) Sentinel
6 1 (0.14%) Bloomberg TOMS
6 1 (0.14%) Dynamics AX
6 1 (0.14%) Dynamics GP
6 1 (0.14%) Hyperion Planning
6 1 (0.14%) MetaTrader
6 1 (0.14%) Oracle Payables
6 1 (0.14%) Oracle Receivables
6 1 (0.14%) PeopleSoft CRM
6 1 (0.14%) SAP Hybris
Cloud Services
1 102 (14.57%) Office 365
2 53 (7.57%) Microsoft Azure
3 25 (3.57%) Amazon AWS
4 21 (3.00%) SaaS
5 15 (2.14%) IaaS
6 12 (1.71%) OneDrive
7 10 (1.43%) PaaS
8 6 (0.86%) G Suite
8 6 (0.86%) Mimecast
8 6 (0.86%) Slack
9 4 (0.57%) Azure Active Directory
10 3 (0.43%) AWS CloudFormation
10 3 (0.43%) Boomi
10 3 (0.43%) Salesforce Service Cloud
10 3 (0.43%) Trello
11 2 (0.29%) Adobe Creative Cloud
11 2 (0.29%) Akamai
12 1 (0.14%) Datadog
12 1 (0.14%) Google Cloud Platform
12 1 (0.14%) SuccessFactors
Communications & Networking
1 70 (10.00%) Firewall
2 62 (8.86%) WAN
3 57 (8.14%) TCP/IP
4 54 (7.71%) DNS
5 50 (7.14%) LAN
6 38 (5.43%) VPN
7 34 (4.86%) Internet
8 32 (4.57%) DHCP
9 27 (3.86%) Intranet
10 21 (3.00%) Network Security
11 17 (2.43%) Skype
11 17 (2.43%) VoIP
12 14 (2.00%) Intrusion Detection
13 13 (1.86%) SAN
14 11 (1.57%) VLAN
15 10 (1.43%) SSL
16 9 (1.29%) Cisco ASA
17 8 (1.14%) BGP
17 8 (1.14%) Cisco Nexus
17 8 (1.14%) OSPF
Database & Business Intelligence
1 112 (16.00%) SQL Server
2 32 (4.57%) SQL Server Integration Services
3 31 (4.43%) SQL Server 2014
4 26 (3.71%) SQL Server Reporting Services
5 23 (3.29%) SQL Server 2012
6 22 (3.14%) Siebel EIM
7 18 (2.57%) Relational Database
7 18 (2.57%) SQL Server 2008
8 16 (2.29%) SQL Server Analysis Services
9 14 (2.00%) Oracle Database
10 13 (1.86%) OLTP
10 13 (1.86%) Oracle BI EE
10 13 (1.86%) RDBMS
11 9 (1.29%) MySQL
11 9 (1.29%) SQL Server 2016
12 7 (1.00%) Data Warehouse
13 5 (0.71%) Oracle Database 10g
13 5 (0.71%) PostgreSQL
14 4 (0.57%) Big Data
14 4 (0.57%) Oracle Database 11g
Development Applications
1 41 (5.86%) Team Foundation Server
2 31 (4.43%) Visual Studio
3 27 (3.86%) JIRA
4 9 (1.29%) Octopus Deploy
4 9 (1.29%) VSS/SourceSafe
5 6 (0.86%) HP UFT
5 6 (0.86%) MSI
5 6 (0.86%) Selenium
5 6 (0.86%) SoapUI
6 4 (0.57%) Jenkins
6 4 (0.57%) WinDbg
7 3 (0.43%) ClearCase
8 2 (0.29%) Git (software)
8 2 (0.29%) LoadRunner
8 2 (0.29%) Visual Studio Team System
9 1 (0.14%) Ant
9 1 (0.14%) Eclipse
9 1 (0.14%) InstallShield
9 1 (0.14%) Oracle APEX
9 1 (0.14%) TeamCity
General
1 332 (47.43%) Finance
2 55 (7.86%) Banking
3 50 (7.14%) Legal
4 39 (5.57%) Law
5 25 (3.57%) Advertising
6 17 (2.43%) Retail
7 16 (2.29%) Front Office
7 16 (2.29%) Telecoms
8 15 (2.14%) Billing
8 15 (2.14%) Publishing
9 14 (2.00%) Back Office
10 13 (1.86%) Investment Banking
11 7 (1.00%) Military
12 6 (0.86%) Games
13 3 (0.43%) Marketing
13 3 (0.43%) Spanish Language
14 2 (0.29%) Financial Institution
14 2 (0.29%) French Language
15 1 (0.14%) General Ledger
15 1 (0.14%) Manufacturing
Job Titles
1 170 (24.29%) Analyst
2 92 (13.14%) Support Analyst
3 89 (12.71%) Support Engineer
4 81 (11.57%) Applications Support
5 61 (8.71%) Service Manager
6 58 (8.29%) Desktop Support
6 58 (8.29%) Service Analyst
6 58 (8.29%) Team Leader
7 39 (5.57%) Service Desk Analyst
8 37 (5.29%) Applications Manager
8 37 (5.29%) Applications Support Analyst
9 34 (4.86%) 2nd Line Support
10 33 (4.71%) Desktop Engineer
11 32 (4.57%) Infrastructure Engineer
12 31 (4.43%) Desktop Support Engineer
13 30 (4.29%) IT Manager
14 29 (4.14%) Architect
14 29 (4.14%) IT Engineer
15 27 (3.86%) IT Support
16 26 (3.71%) Developer
Libraries, Frameworks & Software Standards
1 32 (4.57%) .NET
2 29 (4.14%) FIX Protocol
3 25 (3.57%) XML
4 24 (3.43%) Web Services
5 16 (2.29%) .NET Framework
6 15 (2.14%) ASP.NET
7 11 (1.57%) ASP.NET MVC
7 11 (1.57%) J2EE
8 10 (1.43%) ASP.NET MVC 3
8 10 (1.43%) ASP.NET Web Forms
8 10 (1.43%) CSS
8 10 (1.43%) Entity Framework
8 10 (1.43%) HTML
9 9 (1.29%) JMS
9 9 (1.29%) LDAP
10 8 (1.14%) X-Windows
11 7 (1.00%) Java EE
11 7 (1.00%) XSL
12 6 (0.86%) 802.1X
12 6 (0.86%) XSLT
Miscellaneous
1 90 (12.86%) Analytical Skills
2 46 (6.57%) Blackberry
3 39 (5.57%) Management Information System
4 36 (5.14%) Computer Science
4 36 (5.14%) Fintech
5 32 (4.57%) Data Centre
6 28 (4.00%) iPhone
7 21 (3.00%) User Experience
8 15 (2.14%) Foreign Exchange (FX)
9 14 (2.00%) Self-Motivation
10 13 (1.86%) Clustering
10 13 (1.86%) Video Conferencing
11 11 (1.57%) Replication
12 9 (1.29%) Fat Client
12 9 (1.29%) PKI
12 9 (1.29%) Thin Client
13 8 (1.14%) Linux Command Line
14 7 (1.00%) Driving Licence
14 7 (1.00%) Fixed Income
14 7 (1.00%) Smartphone
Operating Systems
1 289 (41.29%) Windows
2 94 (13.43%) Windows 7
3 90 (12.86%) Windows Server
4 59 (8.43%) Windows 10
5 56 (8.00%) Windows Server 2012
6 54 (7.71%) Linux
7 53 (7.57%) Windows Server 2008
8 42 (6.00%) Unix
9 30 (4.29%) Android
10 18 (2.57%) Windows 8
11 15 (2.14%) Windows Server 2003
12 11 (1.57%) Mac OS X
13 10 (1.43%) Apple iOS
14 9 (1.29%) Red Hat Enterprise Linux
15 7 (1.00%) Solaris
16 4 (0.57%) Mac OS
16 4 (0.57%) VMS
17 3 (0.43%) Windows Mobile
18 1 (0.14%) Mac OS X Server
18 1 (0.14%) Oracle Linux
Processes & Methodologies
1 125 (17.86%) Agile Software Development
1 125 (17.86%) Service Management
2 110 (15.71%) Service Delivery
3 91 (13.00%) ITSM
4 83 (11.86%) Problem-Solving
5 80 (11.43%) Continuous Improvement
6 79 (11.29%) Change Management
7 68 (9.71%) Project Management
8 67 (9.57%) Incident Management
9 64 (9.14%) Problem Management
10 63 (9.00%) Stakeholder Management
11 62 (8.86%) PRINCE2
12 54 (7.71%) SDLC
13 52 (7.43%) ITIL V3
14 51 (7.29%) Decision-Making
15 46 (6.57%) Information Security
16 44 (6.29%) Release Management
16 44 (6.29%) Root Cause Analysis
17 43 (6.14%) Test Automation
18 40 (5.71%) CRM
Programming Languages
1 185 (26.43%) SQL
2 72 (10.29%) PowerShell
3 47 (6.71%) Java
4 34 (4.86%) C#
4 34 (4.86%) JavaScript
5 30 (4.29%) VBScript
6 24 (3.43%) Python
7 20 (2.86%) VB
8 15 (2.14%) Shell Script
9 14 (2.00%) Perl
10 12 (1.71%) C
11 11 (1.57%) Bash Shell
12 7 (1.00%) PHP
13 6 (0.86%) PL/SQL
14 4 (0.57%) C++
15 3 (0.43%) Ruby
15 3 (0.43%) T-SQL
16 2 (0.29%) ABAP
16 2 (0.29%) XPath
17 1 (0.14%) VBA
Qualifications
1 78 (11.14%) Microsoft Certification
2 69 (9.86%) Degree
3 58 (8.29%) ITIL Certification
4 37 (5.29%) MCSE
5 36 (5.14%) CISSP
6 31 (4.43%) Cisco Certification
7 25 (3.57%) CISM
8 23 (3.29%) MCP
9 20 (2.86%) MCSA
10 17 (2.43%) Computer Science Degree
11 16 (2.29%) A+ Certification
11 16 (2.29%) CCNA
11 16 (2.29%) CISA
12 14 (2.00%) CCNP
12 14 (2.00%) DBS Check
12 14 (2.00%) MCDST
13 13 (1.86%) MCITP
14 12 (1.71%) ITIL Foundation Certificate
15 9 (1.29%) CCIE
16 8 (1.14%) PMI Certification
Quality Assurance & Compliance
1 52 (7.43%) SLA
2 51 (7.29%) QA
3 24 (3.43%) ISO/IEC 27001
4 20 (2.86%) COBIT
5 7 (1.00%) PCI DSS
6 6 (0.86%) ISO 9001
7 5 (0.71%) GDPR
8 4 (0.57%) COSO
8 4 (0.57%) PMO
9 3 (0.43%) ISO/IEC 20000
9 3 (0.43%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 3 (0.43%) MiFID
9 3 (0.43%) SEPA
10 2 (0.29%) Cyber Essentials
10 2 (0.29%) Cyber Essentials PLUS
10 2 (0.29%) Data Quality
System Software
1 193 (27.57%) Active Directory
2 82 (11.71%) VMware Infrastructure
3 36 (5.14%) Hyper-V
4 34 (4.86%) XenApp
5 19 (2.71%) XenDesktop
6 15 (2.14%) VMware ESXi
7 12 (1.71%) vSphere
8 10 (1.43%) Virtual Desktop
9 9 (1.29%) Virtual Machines
10 8 (1.14%) Microsoft App-V
10 8 (1.14%) XenServer
11 7 (1.00%) BitLocker
12 4 (0.57%) Virtual Servers
12 4 (0.57%) VMware Workstation
13 3 (0.43%) DFS Replication
13 3 (0.43%) Squid
13 3 (0.43%) Terminal Server
14 2 (0.29%) ProxySG
15 1 (0.14%) NFS
15 1 (0.14%) Terminal Services
Systems Management
1 40 (5.71%) SCCM
2 13 (1.86%) HP Quality Center
3 12 (1.71%) WSUS
4 11 (1.57%) Control-M
4 11 (1.57%) vCenter Server
5 9 (1.29%) Nagios
5 9 (1.29%) SCOM
6 8 (1.14%) Puppet
7 6 (0.86%) Perfmon
8 5 (0.71%) Microsoft Intune
8 5 (0.71%) Single Sign-On
9 4 (0.57%) AirWatch
9 4 (0.57%) Ansible
9 4 (0.57%) ITRS Geneos
9 4 (0.57%) Kibana
9 4 (0.57%) SCOrch
9 4 (0.57%) Terraform
10 3 (0.43%) Enterprise Manager Cloud Control
10 3 (0.43%) Failover Clustering
10 3 (0.43%) vRealize
Vendors
1 286 (40.86%) Microsoft
2 119 (17.00%) VMware
3 105 (15.00%) Citrix
4 87 (12.43%) Cisco
5 43 (6.14%) Oracle
6 41 (5.86%) HP
7 37 (5.29%) ServiceNow
8 36 (5.14%) Siebel
9 34 (4.86%) Apple
10 18 (2.57%) Bloomberg
11 13 (1.86%) Salesforce.com
12 12 (1.71%) F5
13 11 (1.57%) CheckPoint
13 11 (1.57%) Sybase
14 10 (1.43%) Ivanti
15 9 (1.29%) Remedy
15 9 (1.29%) Reuters
15 9 (1.29%) Sun
15 9 (1.29%) Xerox
16 8 (1.14%) SonicWALL