Period
to 3 August 2020

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 3 August 2020 with a comparison to the same period in the previous 2 years.

ITIL
Central London > City of London
6 months to
3 Aug 2020
Same period 2019 Same period 2018
Rank 40 54 48
Rank change year-on-year +14 -6 -22
Permanent jobs citing ITIL 299 509 592
As % of all permanent jobs advertised in the City of London 5.75% 4.95% 5.35%
As % of the Processes & Methodologies category 6.13% 5.30% 5.73%
Number of salaries quoted 265 426 552
Median annual salary £60,000 £50,710 £47,500
Median salary % change year-on-year +18.32% +6.76% -5.00%
10th Percentile £35,000 £30,000 £26,500
90th Percentile £85,000 £81,250 £80,000
Central London median annual salary £60,000 £52,500 £47,500
% change year-on-year +14.29% +10.53% -5.00%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 4,879 9,612 10,324
As % of all permanent IT jobs advertised in the City of London 93.79% 93.51% 93.34%
Number of salaries quoted 4,243 8,491 9,183
Median annual salary £70,000 £65,000 £65,000
Median salary % change year-on-year +7.69% - +8.33%
10th Percentile £42,500 £37,500 £36,750
90th Percentile £100,000 £97,500 £93,750
Central London median annual salary £70,000 £65,000 £62,500
% change year-on-year +7.69% +4.00% +4.17%

ITIL
Job Vacancy Trend in the City of London

Job postings citing ITIL as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for ITIL in the City of London

ITIL
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing ITIL in the City of London.

Salary trend for ITIL in the City of London

ITIL
Salary Histogram in the City of London

Salary distribution for jobs citing ITIL in the City of London over the 6 months to 3 August 2020.

Salary histogram for ITIL in the City of London

ITIL
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the City of London region over the 6 months to 3 August 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Moorgate - 1 £47,500 -
ITIL
Central London

For the 6 months to 3 August 2020, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for ITIL.

1 147 (49.16%) Finance
2 96 (32.11%) Microsoft
3 95 (31.77%) Windows
4 60 (20.07%) Office 365
5 57 (19.06%) Service Management
6 55 (18.39%) Agile Software Development
7 53 (17.73%) ITSM
8 48 (16.05%) ServiceNow
9 46 (15.38%) VMware
10 44 (14.72%) Azure
11 43 (14.38%) SQL
12 42 (14.05%) Service Delivery
13 41 (13.71%) Active Directory
14 40 (13.38%) ITIL V3
15 39 (13.04%) Degree
15 39 (13.04%) Change Management
16 37 (12.37%) Project Management
16 37 (12.37%) Windows Server
17 35 (11.71%) Analytical Skills
17 35 (11.71%) Microsoft Office
17 35 (11.71%) WAN
18 34 (11.37%) .NET
19 33 (11.04%) Windows 10
20 31 (10.37%) Problem Management
21 30 (10.03%) XML
22 29 (9.70%) Cisco
22 29 (9.70%) Citrix
22 29 (9.70%) User Acceptance Testing
22 29 (9.70%) Project Delivery
23 28 (9.36%) Problem-Solving

ITIL
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (5.69%) MS Exchange
2 15 (5.02%) Oracle Workflow
3 14 (4.68%) SharePoint
4 11 (3.68%) EPiServer
5 10 (3.34%) Skype for Business
6 6 (2.01%) IIS
7 3 (1.00%) Exchange Server 2010
8 2 (0.67%) CMS
9 1 (0.33%) Apache
9 1 (0.33%) Confluence
9 1 (0.33%) nginx
Applications
1 35 (11.71%) Microsoft Office
2 6 (2.01%) Microsoft Excel
3 4 (1.34%) Microsoft PowerPoint
4 1 (0.33%) MS Visio
Business Applications
1 15 (5.02%) Remedy ITSM
2 4 (1.34%) Oracle EBS
3 3 (1.00%) Oracle EBS R12
4 2 (0.67%) Eikon
4 2 (0.67%) Elite 3E
4 2 (0.67%) thinkFolio
5 1 (0.33%) Dynamics CRM
5 1 (0.33%) NetSuite
5 1 (0.33%) Oracle Applications
Cloud Services
1 60 (20.07%) Office 365
2 44 (14.72%) Azure
3 15 (5.02%) AWS
4 12 (4.01%) IaaS
4 12 (4.01%) Power Platform
5 11 (3.68%) Azure Active Directory
6 10 (3.34%) PaaS
7 9 (3.01%) Mimecast
8 8 (2.68%) OneDrive
8 8 (2.68%) SaaS
9 7 (2.34%) Azure Data Factory
10 3 (1.00%) WhatsApp
11 2 (0.67%) Azure ExpressRoute
12 1 (0.33%) Azure Functions
12 1 (0.33%) Cloud Computing
12 1 (0.33%) CloudBees
12 1 (0.33%) Dynamics 365
12 1 (0.33%) GitHub
12 1 (0.33%) Serverless
Communications & Networking
1 35 (11.71%) WAN
2 26 (8.70%) TCP/IP
3 25 (8.36%) DNS
3 25 (8.36%) Firewall
4 23 (7.69%) DHCP
5 18 (6.02%) LAN
6 17 (5.69%) OSPF
6 17 (5.69%) VPN
7 16 (5.35%) BGP
7 16 (5.35%) Cisco IOS
8 15 (5.02%) MPLS
8 15 (5.02%) Skype
9 14 (4.68%) Internet
9 14 (4.68%) VLAN
10 13 (4.35%) Cisco Nexus
10 13 (4.35%) DMVPN
10 13 (4.35%) IGMP
10 13 (4.35%) Multicast
10 13 (4.35%) NX-OS
10 13 (4.35%) Structured Cabling
Database & Business Intelligence
1 27 (9.03%) SQL Server
1 27 (9.03%) SQL Server Integration Services
2 25 (8.36%) SQL Server Analysis Services
3 18 (6.02%) DB2
4 12 (4.01%) Data Warehouse
4 12 (4.01%) Power BI
5 11 (3.68%) SQL Server 2012
6 9 (3.01%) SQL Server Reporting Services
7 8 (2.68%) Azure SQL Database
8 7 (2.34%) Data Lake
8 7 (2.34%) Microsoft Analysis Services
9 4 (1.34%) BusinessObjects
9 4 (1.34%) Oracle Database
10 1 (0.33%) Cosmos DB
10 1 (0.33%) Data Mining
10 1 (0.33%) MySQL
Development Applications
1 25 (8.36%) JIRA
2 11 (3.68%) Git (software)
2 11 (3.68%) Visual Studio
3 6 (2.01%) Selenium
4 2 (0.67%) Cucumber
4 2 (0.67%) Jenkins
4 2 (0.67%) Octopus Deploy
4 2 (0.67%) SQL Server Management Studio (SSMS)
4 2 (0.67%) TeamCity
5 1 (0.33%) Eclipse
5 1 (0.33%) Sonatype Nexus
5 1 (0.33%) Visual Studio Team System
General
1 147 (49.16%) Finance
2 21 (7.02%) Banking
3 18 (6.02%) Financial Institution
4 15 (5.02%) Italian Language
4 15 (5.02%) Legal
5 10 (3.34%) Law
6 7 (2.34%) Back Office
7 6 (2.01%) Public Sector
8 5 (1.67%) International Banking
8 5 (1.67%) Retail
9 3 (1.00%) Telecoms
10 2 (0.67%) Front Office
10 2 (0.67%) Police
11 1 (0.33%) Advertising
11 1 (0.33%) French Language
11 1 (0.33%) Investment Banking
Job Titles
1 68 (22.74%) Analyst
2 30 (10.03%) Support Analyst
3 28 (9.36%) Network Engineer
4 21 (7.02%) Administrator
5 18 (6.02%) SQL Analyst
5 18 (6.02%) SQL Support Analyst
5 18 (6.02%) Support Manager
6 17 (5.69%) Team Leader
7 16 (5.35%) Senior Network Engineer
8 15 (5.02%) Customer Support Manager
9 12 (4.01%) Applications Support
9 12 (4.01%) Business Manager
9 12 (4.01%) Infrastructure Engineer
9 12 (4.01%) Service Analyst
9 12 (4.01%) Service Manager
10 11 (3.68%) .NET Developer
10 11 (3.68%) C# Developer
10 11 (3.68%) IT Manager
10 11 (3.68%) Service Desk Analyst
10 11 (3.68%) Support Engineer
Libraries, Frameworks & Software Standards
1 34 (11.37%) .NET
2 30 (10.03%) XML
3 13 (4.35%) 802.1X
3 13 (4.35%) ASP.NET
3 13 (4.35%) Web Services
4 12 (4.01%) JSON
5 11 (3.68%) .NET Framework
5 11 (3.68%) REST
5 11 (3.68%) SOAP
5 11 (3.68%) XSLT
6 6 (2.01%) Spring
7 3 (1.00%) TensorFlow
8 2 (0.67%) CSS
8 2 (0.67%) Gherkin
8 2 (0.67%) HTML
8 2 (0.67%) jQuery
8 2 (0.67%) pytest
9 1 (0.33%) Middleware
9 1 (0.33%) Node.js
9 1 (0.33%) XMPP
Miscellaneous
1 35 (11.71%) Analytical Skills
2 23 (7.69%) Reinsurance
3 19 (6.35%) Management Information System
4 18 (6.02%) AS400
4 18 (6.02%) Data Centre
4 18 (6.02%) iSeries
5 14 (4.68%) Public Cloud
6 7 (2.34%) iPhone
6 7 (2.34%) Private Cloud
6 7 (2.34%) Video Conferencing
7 6 (2.01%) Blackberry
7 6 (2.01%) CMDB
7 6 (2.01%) Self-Motivation
8 4 (1.34%) Enterprise Software
8 4 (1.34%) iPad
9 3 (1.00%) Clustering
9 3 (1.00%) RSA SecurID
9 3 (1.00%) Smartphone
9 3 (1.00%) User Experience
10 2 (0.67%) Hybrid Cloud
Operating Systems
1 95 (31.77%) Windows
2 37 (12.37%) Windows Server
3 33 (11.04%) Windows 10
4 26 (8.70%) Linux
5 18 (6.02%) Unix
6 17 (5.69%) Windows 7
7 9 (3.01%) Windows Server 2008
8 8 (2.68%) Android
8 8 (2.68%) Windows Server 2016
9 6 (2.01%) Mac OS X
9 6 (2.01%) Windows Server 2012
10 3 (1.00%) Windows 8
10 3 (1.00%) Windows Phone
11 2 (0.67%) Windows Server 2019
12 1 (0.33%) Apple iOS
12 1 (0.33%) Windows Server 2003
12 1 (0.33%) Windows XP
Processes & Methodologies
1 57 (19.06%) Service Management
2 55 (18.39%) Agile Software Development
3 53 (17.73%) ITSM
4 42 (14.05%) Service Delivery
5 40 (13.38%) ITIL V3
6 39 (13.04%) Change Management
7 37 (12.37%) Project Management
8 31 (10.37%) Problem Management
9 29 (9.70%) Project Delivery
9 29 (9.70%) User Acceptance Testing
10 28 (9.36%) Problem-Solving
11 27 (9.03%) Migration
12 26 (8.70%) PRINCE2
13 24 (8.03%) Information Security
13 24 (8.03%) Workflow
14 23 (7.69%) Disaster Recovery
14 23 (7.69%) Infrastructure Engineering
14 23 (7.69%) Stakeholder Management
15 21 (7.02%) Computer Science
15 21 (7.02%) DevOps
Programming Languages
1 43 (14.38%) SQL
2 19 (6.35%) Java
3 18 (6.02%) RPG
4 16 (5.35%) PowerShell
5 15 (5.02%) JavaScript
6 14 (4.68%) C#
7 11 (3.68%) XPath
8 9 (3.01%) Python
9 3 (1.00%) Julia
9 3 (1.00%) MATLAB
9 3 (1.00%) Perl
9 3 (1.00%) PL/SQL
9 3 (1.00%) R
9 3 (1.00%) Scala
10 2 (0.67%) Korn
10 2 (0.67%) Shell Script
10 2 (0.67%) T-SQL
11 1 (0.33%) Bash Shell
Qualifications
1 39 (13.04%) Degree
2 21 (7.02%) Cisco Certification
3 18 (6.02%) Computer Science Degree
3 18 (6.02%) ITIL Certification
4 17 (5.69%) CCNP
5 12 (4.01%) CISSP
6 11 (3.68%) ITIL Foundation Certificate
6 11 (3.68%) Microsoft Certification
7 10 (3.34%) CISM
8 9 (3.01%) PMP
9 7 (2.34%) ISEB
10 5 (1.67%) CISA
10 5 (1.67%) ISTQB
11 4 (1.34%) ISO 27001 Lead Implementer
12 3 (1.00%) HND
12 3 (1.00%) MCDST
12 3 (1.00%) MCSA
13 2 (0.67%) CCNA
13 2 (0.67%) MCSE
13 2 (0.67%) PhD
Quality Assurance & Compliance
1 26 (8.70%) SLA
2 18 (6.02%) ISO/IEC 27001
3 14 (4.68%) COBIT
4 12 (4.01%) NIST
5 9 (3.01%) PMO
6 4 (1.34%) ISO 31000
6 4 (1.34%) QA
7 3 (1.00%) Data Quality
7 3 (1.00%) GDPR
7 3 (1.00%) Sarbanes-Oxley
8 2 (0.67%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 2 (0.67%) PCI DSS
9 1 (0.33%) Cyber Essentials
9 1 (0.33%) HIPAA
9 1 (0.33%) ISO 9001
9 1 (0.33%) ISO/IEC 27005
9 1 (0.33%) ITGC
9 1 (0.33%) Solvency II
System Software
1 41 (13.71%) Active Directory
2 28 (9.36%) VMware Infrastructure
3 27 (9.03%) Hyper-V
4 16 (5.35%) Virtual Desktop
5 8 (2.68%) vSphere
6 6 (2.01%) XenApp
7 3 (1.00%) VMware ESXi
8 2 (0.67%) Firmware
8 2 (0.67%) XenDesktop
9 1 (0.33%) BitLocker
9 1 (0.33%) Docker
9 1 (0.33%) Microsoft App-V
Systems Management
1 17 (5.69%) SCCM
2 10 (3.34%) Microsoft Intune
3 7 (2.34%) Tivoli
4 6 (2.01%) HP Quality Center
4 6 (2.01%) Tivoli Monitoring
5 3 (1.00%) McAfee ePO
5 3 (1.00%) Microsoft Clustering
5 3 (1.00%) Nagios
5 3 (1.00%) Netcool
5 3 (1.00%) Netcool/OMNIbus
6 2 (0.67%) Terraform
7 1 (0.33%) NetBackup
7 1 (0.33%) PowerCLI
7 1 (0.33%) SCOM
7 1 (0.33%) vCenter Server
Vendors
1 96 (32.11%) Microsoft
2 48 (16.05%) ServiceNow
3 46 (15.38%) VMware
4 29 (9.70%) Cisco
4 29 (9.70%) Citrix
5 23 (7.69%) Oracle
6 18 (6.02%) CheckPoint
6 18 (6.02%) IBM
7 17 (5.69%) HP
8 16 (5.35%) F5
8 16 (5.35%) Palo Alto
8 16 (5.35%) Remedy
9 13 (4.35%) ForeScout
9 13 (4.35%) Infoblox
10 9 (3.01%) Informatica
10 9 (3.01%) Salesforce.com
11 8 (2.68%) Meraki
12 7 (2.34%) EMC
13 6 (2.01%) Hitachi
13 6 (2.01%) Ivanti