Period
to 22 January 2022

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 22 January 2022 with a comparison to the same period in the previous 2 years.

ITIL
Central London > City of London
6 months to
22 Jan 2022
Same period 2021 Same period 2020
Rank 68 88 47
Rank change year-on-year +20 -41 +6
Permanent jobs citing ITIL 261 146 503
As % of all permanent jobs advertised in the City of London 4.21% 3.39% 5.47%
As % of the Processes & Methodologies category 4.49% 3.56% 5.80%
Number of salaries quoted 226 128 367
10th Percentile £31,250 £39,050 £27,500
25th Percentile £41,250 £46,250 £36,250
Median annual salary (50th Percentile) £52,500 £56,250 £52,500
Median % change year-on-year -6.67% +7.14% +10.53%
75th Percentile £68,750 £75,000 £70,000
90th Percentile £80,000 £87,500 £80,000
Central London median annual salary £54,500 £55,000 £51,000
% change year-on-year -0.91% +7.84% +2.00%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 5,811 4,102 8,668
As % of all permanent IT jobs advertised in the City of London 93.68% 95.22% 94.24%
Number of salaries quoted 5,138 3,613 7,568
10th Percentile £44,175 £45,000 £38,500
25th Percentile £56,250 £55,000 £51,250
Median annual salary (50th Percentile) £72,500 £70,000 £67,500
Median % change year-on-year +3.57% +3.70% +3.85%
75th Percentile £92,500 £87,500 £82,500
90th Percentile £110,000 £105,000 £98,750
Central London median annual salary £72,500 £70,000 £67,000
% change year-on-year +3.57% +4.48% +3.08%

ITIL
Job Vacancy Trend in the City of London

Job postings citing ITIL as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for ITIL in the City of London

ITIL
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing ITIL in the City of London.

Salary trend for ITIL in the City of London

ITIL
Salary Histogram in the City of London

Salary distribution for jobs citing ITIL in the City of London over the 6 months to 22 January 2022.

Salary histogram for ITIL in the City of London

ITIL
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the City of London region over the 6 months to 22 January 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London Bridge - 1 £62,500 -
ITIL
Central London

For the 6 months to 22 January 2022, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for ITIL.

1 119 (45.59%) Finance
2 118 (45.21%) Microsoft
3 113 (43.30%) Windows
4 84 (32.18%) Azure
5 81 (31.03%) Active Directory
6 74 (28.35%) ITSM
7 59 (22.61%) Social Skills
8 55 (21.07%) Service Management
8 55 (21.07%) Microsoft 365
9 54 (20.69%) Agile Software Development
10 49 (18.77%) Citrix
10 49 (18.77%) AWS
11 45 (17.24%) Problem-Solving
12 44 (16.86%) SLA
12 44 (16.86%) Microsoft Office
13 41 (15.71%) ServiceNow
14 40 (15.33%) Change Management
15 39 (14.94%) Cisco
16 38 (14.56%) SQL
16 38 (14.56%) Windows Server
17 36 (13.79%) Windows 10
17 36 (13.79%) SCCM
18 35 (13.41%) VMware
19 34 (13.03%) Service Delivery
19 34 (13.03%) Analytical Skills
20 33 (12.64%) PowerShell
21 32 (12.26%) SQL Server
22 31 (11.88%) ITIL Certification
23 30 (11.49%) Problem Management
23 30 (11.49%) Azure Active Directory

ITIL
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (7.28%) SharePoint
2 8 (3.07%) MS Exchange
3 6 (2.30%) Oracle Workflow
4 3 (1.15%) Confluence
4 3 (1.15%) IIS
4 3 (1.15%) Skype for Business
5 2 (0.77%) SharePoint 2010
5 2 (0.77%) SharePoint 2013
6 1 (0.38%) BizTalk Server
6 1 (0.38%) Blackberry Enterprise Server
6 1 (0.38%) CMS
6 1 (0.38%) Elasticsearch
6 1 (0.38%) JBoss
6 1 (0.38%) WebSphere
Applications
1 44 (16.86%) Microsoft Office
2 14 (5.36%) Microsoft Excel
3 5 (1.92%) Microsoft PowerPoint
Business Applications
1 8 (3.07%) Remedy ITSM
2 4 (1.53%) Dynamics AX
3 2 (0.77%) Elite 3E
4 1 (0.38%) Carpe Diem
4 1 (0.38%) Oracle Financials
4 1 (0.38%) Summit
Cloud Services
1 84 (32.18%) Azure
2 55 (21.07%) Microsoft 365
3 49 (18.77%) AWS
4 30 (11.49%) Azure Active Directory
5 20 (7.66%) Power Platform
6 13 (4.98%) IaaS
6 13 (4.98%) PowerApps
7 12 (4.60%) OneDrive
8 11 (4.21%) Amazon CloudWatch
8 11 (4.21%) Amazon EC2
8 11 (4.21%) Amazon ECS
8 11 (4.21%) AWS CloudFormation
8 11 (4.21%) AWS Lambda
8 11 (4.21%) GCP
8 11 (4.21%) SaaS
8 11 (4.21%) Serverless
8 11 (4.21%) Virtual Private Cloud
9 9 (3.45%) Smartsheet
10 8 (3.07%) Dynamics 365
11 6 (2.30%) PaaS
Communications & Networking
1 28 (10.73%) Wireless
2 27 (10.34%) Firewall
3 26 (9.96%) WAN
4 25 (9.58%) DNS
5 18 (6.90%) TCP/IP
6 15 (5.75%) Internet
7 14 (5.36%) Cisco IOS
7 14 (5.36%) LAN
7 14 (5.36%) VPN
7 14 (5.36%) WebEx
8 13 (4.98%) DHCP
9 7 (2.68%) Network Security
10 4 (1.53%) Cisco Nexus
10 4 (1.53%) MPLS
10 4 (1.53%) SMTP
10 4 (1.53%) Wireshark
11 3 (1.15%) Multicast
11 3 (1.15%) Remote Desktop
11 3 (1.15%) SAN
11 3 (1.15%) Skype
Database & Business Intelligence
1 32 (12.26%) SQL Server
2 9 (3.45%) Metadata
3 5 (1.92%) Power BI
3 5 (1.92%) SQL Server Reporting Services
4 4 (1.53%) Data Warehouse
4 4 (1.53%) SQL Server Analysis Services
4 4 (1.53%) SQL Server Integration Services
5 3 (1.15%) DB2
6 2 (0.77%) Microsoft Analysis Services
6 2 (0.77%) MySQL
6 2 (0.77%) Tableau
7 1 (0.38%) Big Data
7 1 (0.38%) CockroachDB
7 1 (0.38%) OLAP
Development Applications
1 13 (4.98%) JIRA
2 5 (1.92%) Selenium
3 4 (1.53%) WinDbg
4 3 (1.15%) Git (software)
4 3 (1.15%) Octopus Deploy
4 3 (1.15%) Sonatype Nexus
4 3 (1.15%) WebDriver
5 2 (0.77%) JMeter
5 2 (0.77%) Serenity BDD
5 2 (0.77%) Visual Studio
General
1 119 (45.59%) Finance
2 59 (22.61%) Social Skills
3 34 (13.03%) Analytical Skills
4 26 (9.96%) Law
5 25 (9.58%) Legal
6 22 (8.43%) Banking
7 16 (6.13%) Inclusion and Diversity
8 13 (4.98%) Influencing Skills
9 12 (4.60%) Marketing
10 10 (3.83%) Financial Institution
11 9 (3.45%) Organisational Skills
12 6 (2.30%) Back Office
12 6 (2.30%) Italian Language
12 6 (2.30%) Public Sector
13 4 (1.53%) Advertising
13 4 (1.53%) General Ledger
14 3 (1.15%) Front Office
14 3 (1.15%) Retail
14 3 (1.15%) Spanish Language
14 3 (1.15%) Telecoms
Job Titles
1 75 (28.74%) Analyst
2 27 (10.34%) Desktop Support
3 22 (8.43%) Service Analyst
4 21 (8.05%) Support Analyst
5 19 (7.28%) Systems Analyst
6 17 (6.51%) Service Manager
6 17 (6.51%) Support Engineer
7 14 (5.36%) Infrastructure Engineer
7 14 (5.36%) IT Analyst
7 14 (5.36%) Service Desk Analyst
7 14 (5.36%) Support Manager
8 13 (4.98%) Consultant
8 13 (4.98%) Desktop Support Technician
8 13 (4.98%) Desktop Technician
8 13 (4.98%) Support Technician
9 12 (4.60%) Insurance Systems Analyst
9 12 (4.60%) Project Manager
10 11 (4.21%) Applications Engineer
10 11 (4.21%) Deployment Engineer
10 11 (4.21%) Infrastructure Deployment Engineer
Libraries, Frameworks & Software Standards
1 11 (4.21%) JSON
2 4 (1.53%) HTML
3 3 (1.15%) FIX Protocol
3 3 (1.15%) Web Services
4 2 (0.77%) Sensu
4 2 (0.77%) WebRTC
4 2 (0.77%) XML
4 2 (0.77%) XMPP
4 2 (0.77%) X-Windows
5 1 (0.38%) .NET
5 1 (0.38%) ASP.NET
5 1 (0.38%) COM
5 1 (0.38%) CSS
5 1 (0.38%) Gherkin
5 1 (0.38%) Middleware
5 1 (0.38%) REST
Miscellaneous
1 17 (6.51%) Video Conferencing
2 16 (6.13%) Blackberry
2 16 (6.13%) Public Cloud
3 15 (5.75%) Management Information System
4 14 (5.36%) iPhone
5 13 (4.98%) Data Centre
5 13 (4.98%) iPad
6 11 (4.21%) Enterprise Cloud
7 9 (3.45%) Handset
7 9 (3.45%) Hedge funds
8 8 (3.07%) SWIFT
9 7 (2.68%) Fat Client
9 7 (2.68%) Thin Client
10 6 (2.30%) Analytical Mindset
10 6 (2.30%) Replication
11 5 (1.92%) Clustering
11 5 (1.92%) Enterprise Software
12 4 (1.53%) CMDB
12 4 (1.53%) Derivative
12 4 (1.53%) FMCG
Operating Systems
1 113 (43.30%) Windows
2 38 (14.56%) Windows Server
3 36 (13.79%) Windows 10
4 23 (8.81%) Android
5 22 (8.43%) Linux
6 20 (7.66%) Windows 7
7 18 (6.90%) Unix
8 15 (5.75%) Mac OS X
9 13 (4.98%) Windows 8
10 8 (3.07%) Windows Server 2012
11 7 (2.68%) Windows Server 2016
12 6 (2.30%) Windows Server 2019
13 4 (1.53%) Apple iOS
13 4 (1.53%) Windows Server 2008
14 2 (0.77%) Mac OS
15 1 (0.38%) Red Hat Enterprise Linux
15 1 (0.38%) Ubuntu
15 1 (0.38%) Windows Server 2003
Processes & Methodologies
1 74 (28.35%) ITSM
2 55 (21.07%) Service Management
3 54 (20.69%) Agile Software Development
4 45 (17.24%) Problem-Solving
5 40 (15.33%) Change Management
6 34 (13.03%) Service Delivery
7 30 (11.49%) Problem Management
8 28 (10.73%) Project Management
9 27 (10.34%) DevOps
9 27 (10.34%) Incident Management
10 23 (8.81%) Cybersecurity
11 21 (8.05%) Asset Management
12 20 (7.66%) Risk Management
13 19 (7.28%) Configuration Management
13 19 (7.28%) ITIL 4
14 18 (6.90%) Data Analysis
15 16 (6.13%) Information Security
16 15 (5.75%) Infrastructure Engineering
16 15 (5.75%) PRINCE2
16 15 (5.75%) Scrum
Programming Languages
1 38 (14.56%) SQL
2 33 (12.64%) PowerShell
3 12 (4.60%) Java
4 11 (4.21%) Python
5 10 (3.83%) VBScript
6 6 (2.30%) Bash
6 6 (2.30%) Perl
7 4 (1.53%) C#
7 4 (1.53%) T-SQL
8 3 (1.15%) JavaScript
8 3 (1.15%) VB
9 2 (0.77%) C++
10 1 (0.38%) C
10 1 (0.38%) PHP
10 1 (0.38%) Shell Script
Qualifications
1 31 (11.88%) ITIL Certification
2 28 (10.73%) Degree
3 16 (6.13%) Computer Science Degree
4 14 (5.36%) Cisco Certification
5 13 (4.98%) CCNP
6 12 (4.60%) CCIE
7 7 (2.68%) CISM
7 7 (2.68%) CISSP
7 7 (2.68%) PMP
8 4 (1.53%) ITIL Foundation Certificate
8 4 (1.53%) Microsoft Certification
8 4 (1.53%) SC Cleared
8 4 (1.53%) Security Cleared
9 3 (1.15%) AWS Certification
9 3 (1.15%) CHECK Team Member
9 3 (1.15%) PRINCE2 Certification
10 2 (0.77%) A+ Certification
10 2 (0.77%) MCDST
10 2 (0.77%) MCP
10 2 (0.77%) PMI Certification
Quality Assurance & Compliance
1 44 (16.86%) SLA
2 20 (7.66%) ISO/IEC 27001
3 19 (7.28%) QA
4 15 (5.75%) NIST
5 14 (5.36%) PCI DSS
6 10 (3.83%) COBIT
6 10 (3.83%) GDPR
7 7 (2.68%) NIST 800
8 3 (1.15%) Accessibility
8 3 (1.15%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 3 (1.15%) Sarbanes-Oxley
9 2 (0.77%) ISO 9001
9 2 (0.77%) PMO
10 1 (0.38%) Cyber Essentials
10 1 (0.38%) ISO 22301
10 1 (0.38%) ISO 9000
10 1 (0.38%) ISO/IEC 20000
System Software
1 81 (31.03%) Active Directory
2 28 (10.73%) VMware Infrastructure
3 15 (5.75%) XenApp
4 14 (5.36%) VMware ESXi
5 13 (4.98%) Hyper-V
6 11 (4.21%) Microsoft App-V
7 4 (1.53%) Virtual Desktop
8 2 (0.77%) BitLocker
8 2 (0.77%) Virtual Machines
8 2 (0.77%) vSphere
9 1 (0.38%) VMware NSX
Systems Management
1 36 (13.79%) SCCM
2 19 (7.28%) SCOM
3 15 (5.75%) Terraform
4 13 (4.98%) Nagios
5 11 (4.21%) EdgeSight
5 11 (4.21%) SCOrch
5 11 (4.21%) SCVMM
6 7 (2.68%) Microsoft Intune
7 6 (2.30%) Perfmon
8 4 (1.53%) Microsoft Clustering
8 4 (1.53%) SCSM
9 3 (1.15%) Ansible
9 3 (1.15%) Grafana
9 3 (1.15%) Single Sign-On
10 2 (0.77%) Active Directory Federation Services
10 2 (0.77%) Automic
10 2 (0.77%) Backup Exec
10 2 (0.77%) EMC NetWorker
10 2 (0.77%) Kubernetes
10 2 (0.77%) MOM
Vendors
1 118 (45.21%) Microsoft
2 49 (18.77%) Citrix
3 41 (15.71%) ServiceNow
4 39 (14.94%) Cisco
5 35 (13.41%) VMware
6 27 (10.34%) Apple
7 19 (7.28%) Oracle
8 17 (6.51%) HP
9 13 (4.98%) Google
10 12 (4.60%) Dell
11 9 (3.45%) Aruba
11 9 (3.45%) Bloomberg
11 9 (3.45%) F5
11 9 (3.45%) Fortinet
11 9 (3.45%) Palo Alto
12 8 (3.07%) Adobe
12 8 (3.07%) Arista
12 8 (3.07%) CheckPoint
12 8 (3.07%) Juniper
12 8 (3.07%) Remedy