Period
to 21 November 2017

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
Central London > City of London
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 24 28 25
Rank change year-on-year +4 -3 -3
Permanent jobs citing ITIL 758 809 1142
As % of all permanent IT jobs advertised in the City of London 7.38% 6.96% 6.71%
As % of the Processes & Methodologies category 8.20% 7.78% 7.53%
Number of salaries quoted 675 734 976
City of London median annual salary £50,000 £52,500 £52,500
Median salary % change year-on-year -4.76% - +5.00%
10th Percentile £30,000 £30,075 £28,625
90th Percentile £77,500 £77,500 £76,250
Central London median annual salary £50,000 £50,000 £50,000

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 9247 10392 15168
As % of all permanent IT jobs advertised in the City of London 90.08% 89.44% 89.12%
Number of salaries quoted 8347 9474 13149
City of London median annual salary £60,000 £60,000 £57,500
Median salary % change year-on-year - +4.35% +4.55%
10th Percentile £36,250 £35,000 £33,750
90th Percentile £93,750 £90,000 £87,500
Central London median annual salary £60,000 £57,500 £57,500
% change year-on-year +4.35% - +4.55%

ITIL
Job Vacancy Trend in the City of London

Job postings citing ITIL as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for ITIL in the City of London

ITIL
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the City of London.

Salary trend for ITIL in the City of London

ITIL
Salary Histogram in the City of London

The salary distribution of IT jobs citing ITIL in the City of London over the 6 months to 21 November 2017.

Salary histogram for ITIL in the City of London

ITIL
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the City of London region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge +9 1 £45,000 -10.00%
ITIL
Central London

For the 6 months to 21 November 2017, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for ITIL.

1 348 (45.91%) Finance
2 299 (39.45%) Windows
3 284 (37.47%) Microsoft
4 201 (26.52%) SQL
5 197 (25.99%) Active Directory
6 155 (20.45%) Service Management
7 150 (19.79%) SQL Server
8 128 (16.89%) Citrix
9 120 (15.83%) VMware
9 120 (15.83%) ITIL V3
10 119 (15.70%) Continuous Improvement
11 117 (15.44%) Service Delivery
12 111 (14.64%) Office 365
13 110 (14.51%) Windows Server
14 100 (13.19%) Degree
15 97 (12.80%) Microsoft Certification
16 92 (12.14%) Microsoft Office
17 91 (12.01%) Project Management
18 90 (11.87%) Linux
19 88 (11.61%) Change Management
20 84 (11.08%) ITSM
21 83 (10.95%) Windows 7
22 82 (10.82%) Analytical Skills
23 81 (10.69%) Agile Software Development
24 74 (9.76%) MS Exchange
25 73 (9.63%) Cisco
26 72 (9.50%) SQL Server Integration Services
27 68 (8.97%) Microsoft Azure
28 66 (8.71%) SDLC
29 63 (8.31%) SLA

ITIL
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 74 (9.76%) MS Exchange
2 62 (8.18%) SharePoint
3 42 (5.54%) Exchange Server 2010
4 31 (4.09%) CMS
5 29 (3.83%) EPiServer
6 25 (3.30%) IIS
7 17 (2.24%) Skype for Business
8 12 (1.58%) Exchange Server 2013
9 11 (1.45%) SharePoint 2010
9 11 (1.45%) SharePoint 2013
10 10 (1.32%) NetWeaver
11 9 (1.19%) Exchange Server 2007
12 8 (1.06%) Blackberry Enterprise Server
13 7 (0.92%) Apache
13 7 (0.92%) nginx
13 7 (0.92%) WordPress
14 5 (0.66%) Confluence
14 5 (0.66%) JBoss
14 5 (0.66%) OpenStack
14 5 (0.66%) Tomcat
Applications
1 92 (12.14%) Microsoft Office
2 35 (4.62%) Microsoft Excel
3 33 (4.35%) Microsoft PowerPoint
4 11 (1.45%) MS Visio
5 4 (0.53%) Spreadsheet
6 3 (0.40%) Microsoft Project
7 2 (0.26%) InfoPath
8 1 (0.13%) Adobe Creative Suite
Business Applications
1 13 (1.72%) Dynamics CRM
2 10 (1.32%) Remedy ITSM
2 10 (1.32%) SAP BPC
3 9 (1.19%) Siebel CRM
4 6 (0.79%) BusinessWorks
5 5 (0.66%) Eikon
5 5 (0.66%) MetaTrader
6 3 (0.40%) ION MarketView
6 3 (0.40%) Visualfiles
7 2 (0.26%) Dynamics AX
8 1 (0.13%) Markit EDM
8 1 (0.13%) Oracle EBS
8 1 (0.13%) PlanetPress Connect
8 1 (0.13%) Remedy AR System
8 1 (0.13%) SAP CO
8 1 (0.13%) SAP FI
8 1 (0.13%) SAP FI/CO
Cloud Services
1 111 (14.64%) Office 365
2 68 (8.97%) Microsoft Azure
3 29 (3.83%) Amazon AWS
4 12 (1.58%) IaaS
5 10 (1.32%) Azure Active Directory
6 5 (0.66%) SaaS
7 4 (0.53%) OneDrive
8 2 (0.26%) Dynamics 365
8 2 (0.26%) Mimecast
8 2 (0.26%) PaaS
9 1 (0.13%) Adobe Creative Cloud
9 1 (0.13%) AWS CloudFormation
9 1 (0.13%) G Suite
9 1 (0.13%) Google Cloud Platform
9 1 (0.13%) OpenShift
Communications & Networking
1 63 (8.31%) LAN
2 62 (8.18%) WAN
3 55 (7.26%) TCP/IP
4 52 (6.86%) DNS
4 52 (6.86%) Firewall
5 43 (5.67%) SAN
6 42 (5.54%) Internet
6 42 (5.54%) VPN
7 34 (4.49%) DHCP
8 33 (4.35%) Intranet
9 23 (3.03%) Unified Communications
9 23 (3.03%) VoIP
9 23 (3.03%) Wireless
10 19 (2.51%) Network Security
11 18 (2.37%) Cisco ASA
12 17 (2.24%) Skype
13 14 (1.85%) MPLS
14 12 (1.58%) BGP
14 12 (1.58%) Cisco Wireless
14 12 (1.58%) OSPF
Database & Business Intelligence
1 150 (19.79%) SQL Server
2 72 (9.50%) SQL Server Integration Services
3 47 (6.20%) SQL Server 2014
4 44 (5.80%) SQL Server Reporting Services
5 35 (4.62%) Oracle BI EE
6 31 (4.09%) SQL Server 2008
6 31 (4.09%) SQL Server 2012
7 16 (2.11%) MySQL
8 15 (1.98%) BusinessObjects
9 13 (1.72%) Data Warehouse
10 10 (1.32%) PowerCenter
10 10 (1.32%) SAP BW
10 10 (1.32%) SAP HANA
10 10 (1.32%) SQL Server Analysis Services
11 9 (1.19%) Oracle Database
12 7 (0.92%) SAP Data Services
13 6 (0.79%) Microsoft Analysis Services
13 6 (0.79%) QlikView
14 5 (0.66%) Relational Database
15 4 (0.53%) Oracle Database 12c
Development Applications
1 29 (3.83%) Visual Studio
2 22 (2.90%) Team Foundation Server
3 13 (1.72%) JIRA
4 11 (1.45%) TeamCity
5 7 (0.92%) Git (software)
6 6 (0.79%) Jenkins
7 4 (0.53%) Octopus Deploy
7 4 (0.53%) Subversion
8 2 (0.26%) Eclipse
8 2 (0.26%) VSS/SourceSafe
9 1 (0.13%) Cucumber
9 1 (0.13%) FitNesse
9 1 (0.13%) Jasmine
9 1 (0.13%) Selenium
9 1 (0.13%) WATIR
9 1 (0.13%) WebDriver
General
1 348 (45.91%) Finance
2 56 (7.39%) Banking
3 36 (4.75%) Legal
4 23 (3.03%) Investment Banking
5 22 (2.90%) Law
6 18 (2.37%) Front Office
7 17 (2.24%) Telecoms
8 11 (1.45%) Billing
8 11 (1.45%) Financial Institution
9 9 (1.19%) Military
10 6 (0.79%) Advertising
11 5 (0.66%) French Language
11 5 (0.66%) German Language
11 5 (0.66%) Publishing
11 5 (0.66%) Retail
12 4 (0.53%) Spanish Language
13 3 (0.40%) Marketing
13 3 (0.40%) Private Banking
14 2 (0.26%) Games
14 2 (0.26%) Manufacturing
Job Titles
1 161 (21.24%) Analyst
2 70 (9.23%) Support Engineer
3 66 (8.71%) Service Analyst
4 55 (7.26%) IT Manager
5 52 (6.86%) Applications Support
6 50 (6.60%) Service Manager
7 49 (6.46%) Service Desk Analyst
8 46 (6.07%) Support Analyst
9 42 (5.54%) Administrator
9 42 (5.54%) Infrastructure Engineer
10 39 (5.15%) Desktop Support
11 31 (4.09%) IT Support
12 29 (3.83%) Developer
13 28 (3.69%) 2nd Line Support
13 28 (3.69%) DBA
13 28 (3.69%) SQL DBA
14 26 (3.43%) Delivery Manager
14 26 (3.43%) IT Analyst
15 24 (3.17%) SQL Server DBA
15 24 (3.17%) Team Leader
Libraries, Frameworks & Software Standards
1 60 (7.92%) .NET
2 40 (5.28%) Web Services
3 36 (4.75%) FIX Protocol
4 28 (3.69%) ASP.NET
5 23 (3.03%) HTML
6 21 (2.77%) .NET Framework
7 20 (2.64%) ASP.NET Web Forms
8 19 (2.51%) ASP.NET MVC
8 19 (2.51%) ASP.NET MVC 3
8 19 (2.51%) Entity Framework
8 19 (2.51%) XML
9 17 (2.24%) CSS
10 12 (1.58%) XMPP
11 11 (1.45%) LAMP
12 8 (1.06%) HTML5
13 7 (0.92%) LEMP Stack
13 7 (0.92%) XSLT
14 5 (0.66%) CSS3
14 5 (0.66%) Middleware
15 3 (0.40%) SAP Fiori
Miscellaneous
1 82 (10.82%) Analytical Skills
2 52 (6.86%) Data Centre
3 43 (5.67%) Blackberry
4 38 (5.01%) Computer Science
5 35 (4.62%) Management Information System
6 33 (4.35%) User Experience
7 27 (3.56%) Replication
8 25 (3.30%) iPhone
9 24 (3.17%) Clustering
10 21 (2.77%) Video Conferencing
11 16 (2.11%) Hedge funds
12 13 (1.72%) Driving Licence
12 13 (1.72%) Fat Client
12 13 (1.72%) Thin Client
13 12 (1.58%) Public Cloud
13 12 (1.58%) Smartphone
14 9 (1.19%) CMDB
14 9 (1.19%) iPad
14 9 (1.19%) Reinsurance
15 8 (1.06%) Data Structures
Operating Systems
1 299 (39.45%) Windows
2 110 (14.51%) Windows Server
3 90 (11.87%) Linux
4 83 (10.95%) Windows 7
5 56 (7.39%) Windows Server 2008
6 48 (6.33%) Windows Server 2012
7 43 (5.67%) Unix
8 41 (5.41%) Windows 10
9 25 (3.30%) Android
10 18 (2.37%) Windows 8
11 13 (1.72%) Red Hat Enterprise Linux
12 10 (1.32%) Apple iOS
13 5 (0.66%) CentOS
14 3 (0.40%) Solaris
15 2 (0.26%) Mac OS X
15 2 (0.26%) Windows XP
16 1 (0.13%) Data ONTAP
16 1 (0.13%) Mac OS
16 1 (0.13%) Windows Server 2003
16 1 (0.13%) Windows Vista
Processes & Methodologies
1 155 (20.45%) Service Management
2 120 (15.83%) ITIL V3
3 119 (15.70%) Continuous Improvement
4 117 (15.44%) Service Delivery
5 91 (12.01%) Project Management
6 88 (11.61%) Change Management
7 84 (11.08%) ITSM
8 81 (10.69%) Agile Software Development
9 66 (8.71%) SDLC
10 63 (8.31%) Release Management
11 59 (7.78%) Test Automation
12 58 (7.65%) Incident Management
13 57 (7.52%) Performance Monitoring
14 51 (6.73%) Root Cause Analysis
15 50 (6.60%) Problem Management
16 44 (5.80%) Stakeholder Management
17 42 (5.54%) CRM
18 37 (4.88%) Data Management
19 36 (4.75%) DevOps
20 34 (4.49%) Business Analysis
Programming Languages
1 201 (26.52%) SQL
2 61 (8.05%) Java
3 57 (7.52%) PowerShell
4 53 (6.99%) JavaScript
5 42 (5.54%) C#
6 25 (3.30%) VBScript
7 22 (2.90%) VB
8 20 (2.64%) Bash Shell
8 20 (2.64%) Python
9 13 (1.72%) Perl
10 10 (1.32%) C
10 10 (1.32%) PHP
10 10 (1.32%) Shell Script
11 9 (1.19%) T-SQL
12 7 (0.92%) PHP 5
12 7 (0.92%) PHP 7
12 7 (0.92%) PL/SQL
13 6 (0.79%) Ruby
14 5 (0.66%) XPath
15 1 (0.13%) Bourne shell
Qualifications
1 100 (13.19%) Degree
2 97 (12.80%) Microsoft Certification
3 52 (6.86%) ITIL Certification
4 51 (6.73%) Cisco Certification
5 47 (6.20%) MCSE
6 36 (4.75%) CCNA
7 27 (3.56%) CISSP
8 26 (3.43%) MCITP
9 24 (3.17%) MCP
10 19 (2.51%) CISM
10 19 (2.51%) ITIL Foundation Certificate
11 17 (2.24%) CCNP
11 17 (2.24%) Computer Science Degree
12 16 (2.11%) MCSA
12 16 (2.11%) VMware Certified Professional (VCP)
13 12 (1.58%) Siebel Certification
14 11 (1.45%) CCIE
14 11 (1.45%) MCDST
14 11 (1.45%) Security Cleared
15 10 (1.32%) CRISC
Quality Assurance & Compliance
1 63 (8.31%) SLA
2 33 (4.35%) QA
3 30 (3.96%) ISO/IEC 27001
4 21 (2.77%) COBIT
5 14 (1.85%) GDPR
6 12 (1.58%) PCI DSS
7 8 (1.06%) PMO
8 7 (0.92%) Data Quality
8 7 (0.92%) ISO/IEC 20000
9 5 (0.66%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 5 (0.66%) Sarbanes-Oxley
10 4 (0.53%) Solvency II
11 2 (0.26%) FISMA
11 2 (0.26%) HIPAA
11 2 (0.26%) ISO 22301
11 2 (0.26%) ISO/IEC 27005
12 1 (0.13%) COSO
12 1 (0.13%) ISAE 3402
12 1 (0.13%) ISO 31000
12 1 (0.13%) ISO 9000
System Software
1 197 (25.99%) Active Directory
2 61 (8.05%) VMware Infrastructure
3 29 (3.83%) Hyper-V
4 18 (2.37%) VMware ESXi
4 18 (2.37%) XenApp
5 11 (1.45%) vSphere
6 10 (1.32%) Cronacle
6 10 (1.32%) Virtual Desktop
7 8 (1.06%) Docker
8 7 (0.92%) XenDesktop
9 6 (0.79%) Microsoft App-V
10 4 (0.53%) Terminal Services
10 4 (0.53%) Xen
10 4 (0.53%) XenServer
11 3 (0.40%) BitLocker
12 2 (0.26%) Virtual Machines
12 2 (0.26%) VMware Server
13 1 (0.13%) Terminal Server
13 1 (0.13%) Virtual Servers
Systems Management
1 43 (5.67%) SCCM
2 30 (3.96%) SCOM
3 21 (2.77%) Puppet
4 14 (1.85%) Cisco CUCM
4 14 (1.85%) Opscode Chef
5 10 (1.32%) HP Quality Center
5 10 (1.32%) SolarWinds Orion
6 9 (1.19%) Tivoli
7 8 (1.06%) Ansible
7 8 (1.06%) Norton AntiVirus
8 7 (0.92%) Backup Exec
8 7 (0.92%) vRealize
9 6 (0.79%) AirWatch
9 6 (0.79%) Perfmon
9 6 (0.79%) Terraform
9 6 (0.79%) vCenter Server
10 5 (0.66%) Cisco UCCE
10 5 (0.66%) Cisco UCCX
10 5 (0.66%) Salt
10 5 (0.66%) SCVMM
Vendors
1 284 (37.47%) Microsoft
2 128 (16.89%) Citrix
3 120 (15.83%) VMware
4 73 (9.63%) Cisco
5 58 (7.65%) Siebel
6 44 (5.80%) Sun
7 40 (5.28%) OpenText
8 29 (3.83%) SolarWinds
9 25 (3.30%) Bloomberg
10 21 (2.77%) CheckPoint
10 21 (2.77%) Oracle
10 21 (2.77%) Remedy
11 20 (2.64%) SAP
12 19 (2.51%) Sybase
13 18 (2.37%) HP
13 18 (2.37%) ServiceNow
14 17 (2.24%) Reuters
15 15 (1.98%) Juniper
15 15 (1.98%) Mitel
16 13 (1.72%) Red Hat