Period
to 21 April 2021

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 21 April 2021 with a comparison to the same period in the previous 2 years.

ITIL
Central London > City of London
6 months to
21 Apr 2021
Same period 2020 Same period 2019
Rank 104 38 47
Rank change year-on-year -66 +9 -15
Permanent jobs citing ITIL 141 473 536
As % of all permanent jobs advertised in the City of London 2.87% 5.79% 5.25%
As % of the Processes & Methodologies category 3.02% 6.15% 5.64%
Number of salaries quoted 125 364 478
10th Percentile £38,800 £27,150 £30,000
25th Percentile £43,750 £38,938 £33,750
Median annual salary (50th Percentile) £57,500 £50,250 £47,500
Median % change year-on-year +14.43% +5.79% -5.00%
75th Percentile £75,000 £71,563 £67,500
90th Percentile £87,500 £80,000 £81,625
Central London median annual salary £55,000 £52,118 £50,000
% change year-on-year +5.53% +4.24% -0.99%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 4,673 7,688 9,497
As % of all permanent IT jobs advertised in the City of London 95.25% 94.12% 93.03%
Number of salaries quoted 4,143 6,715 8,482
10th Percentile £43,750 £40,000 £36,250
25th Percentile £55,000 £51,250 £49,000
Median annual salary (50th Percentile) £72,500 £67,500 £65,000
Median % change year-on-year +7.41% +3.85% +5.48%
75th Percentile £90,000 £85,000 £82,500
90th Percentile £107,500 £100,000 £97,500
Central London median annual salary £70,000 £67,500 £65,000
% change year-on-year +3.70% +3.85% +8.33%

ITIL
Job Vacancy Trend in the City of London

Job postings citing ITIL as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for ITIL in the City of London

ITIL
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing ITIL in the City of London.

Salary trend for ITIL in the City of London

ITIL
Salary Histogram in the City of London

Salary distribution for jobs citing ITIL in the City of London over the 6 months to 21 April 2021.

Salary histogram for ITIL in the City of London

For the 6 months to 21 April 2021, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for ITIL.

1 71 (50.35%) Finance
2 57 (40.43%) Windows
3 49 (34.75%) Microsoft 365
4 47 (33.33%) Microsoft
5 38 (26.95%) Cisco
6 37 (26.24%) Active Directory
7 35 (24.82%) Azure
8 31 (21.99%) Windows Server
9 30 (21.28%) Citrix
10 27 (19.15%) PowerShell
11 26 (18.44%) SQL
12 24 (17.02%) Service Management
12 24 (17.02%) Management Information System
13 23 (16.31%) Problem-Solving
14 22 (15.60%) VPN
15 20 (14.18%) SCCM
15 20 (14.18%) Problem Management
16 19 (13.48%) Service Delivery
17 18 (12.77%) ITSM
17 18 (12.77%) Incident Management
17 18 (12.77%) Windows 10
17 18 (12.77%) Analytical Skills
18 17 (12.06%) Degree
18 17 (12.06%) VMware
18 17 (12.06%) DNS
18 17 (12.06%) DHCP
18 17 (12.06%) Microsoft Office
18 17 (12.06%) Linux
19 16 (11.35%) Law
19 16 (11.35%) AWS

ITIL
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (9.22%) SharePoint
2 7 (4.96%) MS Exchange
3 3 (2.13%) Apache
3 3 (2.13%) IBM Notes
3 3 (2.13%) IIS
3 3 (2.13%) WebLogic
4 1 (0.71%) CMS
4 1 (0.71%) Confluence
4 1 (0.71%) SAS
4 1 (0.71%) Skype for Business
Applications
1 17 (12.06%) Microsoft Office
2 2 (1.42%) Microsoft Excel
Business Applications
1 2 (1.42%) Oracle Payroll
2 1 (0.71%) Dynamics AX
2 1 (0.71%) Remedy ITSM
2 1 (0.71%) Temenos T24
Cloud Services
1 49 (34.75%) Microsoft 365
2 35 (24.82%) Azure
3 16 (11.35%) AWS
4 12 (8.51%) Azure Active Directory
5 6 (4.26%) SaaS
6 4 (2.84%) IaaS
7 2 (1.42%) GCP
7 2 (1.42%) OneDrive
7 2 (1.42%) PaaS
7 2 (1.42%) Taleo
8 1 (0.71%) Akamai
8 1 (0.71%) Amazon EC2
8 1 (0.71%) Amazon S3
8 1 (0.71%) Azure ExpressRoute
8 1 (0.71%) Cloud Computing
8 1 (0.71%) Dynamics 365
8 1 (0.71%) GitHub
8 1 (0.71%) Mimecast
8 1 (0.71%) Salesforce Sales Cloud
Communications & Networking
1 22 (15.60%) VPN
2 17 (12.06%) DHCP
2 17 (12.06%) DNS
3 12 (8.51%) Firewall
4 11 (7.80%) WAN
5 9 (6.38%) LAN
6 7 (4.96%) Network Security
6 7 (4.96%) TCP/IP
7 6 (4.26%) Unified Communications
7 6 (4.26%) VoIP
8 5 (3.55%) iSCSI
8 5 (3.55%) NetScaler
9 4 (2.84%) MPLS
9 4 (2.84%) NAS
9 4 (2.84%) VLAN
10 3 (2.13%) BGP
10 3 (2.13%) SSH
11 2 (1.42%) Cisco IOS
11 2 (1.42%) Skype
11 2 (1.42%) Wireless
Database & Business Intelligence
1 8 (5.67%) SQL Server Reporting Services
2 7 (4.96%) SQL Server
3 4 (2.84%) Data Warehouse
3 4 (2.84%) SQL Server Integration Services
4 3 (2.13%) Amazon RDS
5 2 (1.42%) MongoDB
5 2 (1.42%) Oracle BI Publisher
6 1 (0.71%) KDB
6 1 (0.71%) NoSQL
6 1 (0.71%) Oracle Database
6 1 (0.71%) Oracle Reports
6 1 (0.71%) Relational Database
6 1 (0.71%) SQL Server 2014
6 1 (0.71%) Tableau
Development Applications
1 10 (7.09%) JIRA
2 3 (2.13%) Jenkins
3 2 (1.42%) Eclipse
4 1 (0.71%) Git (software)
General
1 71 (50.35%) Finance
2 16 (11.35%) Law
3 15 (10.64%) Banking
4 10 (7.09%) Legal
5 4 (2.84%) Back Office
5 4 (2.84%) Marketing
6 3 (2.13%) Public Sector
6 3 (2.13%) Retail
7 2 (1.42%) Advertising
7 2 (1.42%) Housing Association
7 2 (1.42%) International Banking
7 2 (1.42%) Investment Banking
7 2 (1.42%) Social Housing
8 1 (0.71%) French Language
8 1 (0.71%) General Ledger
8 1 (0.71%) German Language
8 1 (0.71%) Italian Language
8 1 (0.71%) Police
8 1 (0.71%) Retail Banking
8 1 (0.71%) Spanish Language
Job Titles
1 35 (24.82%) Analyst
2 25 (17.73%) Support Engineer
3 23 (16.31%) Support Analyst
4 21 (14.89%) IT Manager
5 20 (14.18%) IT Engineer
6 19 (13.48%) IT Analyst
7 18 (12.77%) IT Support
8 17 (12.06%) Applications Support
8 17 (12.06%) IT Support Engineer
8 17 (12.06%) Senior Support Engineer
9 16 (11.35%) Delivery Manager
9 16 (11.35%) Support Manager
9 16 (11.35%) Technical Support
10 15 (10.64%) IT Support Analyst
10 15 (10.64%) Senior Analyst
10 15 (10.64%) Senior IT Engineer
10 15 (10.64%) Technical Analyst
10 15 (10.64%) Technical Engineer
10 15 (10.64%) Technical Support Analyst
10 15 (10.64%) Technical Support Engineer
Libraries, Frameworks & Software Standards
1 8 (5.67%) Web Services
2 4 (2.84%) .NET
3 3 (2.13%) FIX Protocol
3 3 (2.13%) LDAP
4 2 (1.42%) JSON
4 2 (1.42%) SailPoint
4 2 (1.42%) XML
5 1 (0.71%) 802.1X
5 1 (0.71%) ActiveMQ
5 1 (0.71%) AngularJS
5 1 (0.71%) COM
Miscellaneous
1 24 (17.02%) Management Information System
2 18 (12.77%) Analytical Skills
3 7 (4.96%) CMDB
3 7 (4.96%) Data Centre
4 6 (4.26%) Organisational Skills
4 6 (4.26%) Self-Motivation
5 5 (3.55%) Clustering
5 5 (3.55%) Replication
6 4 (2.84%) Enterprise Software
7 3 (2.13%) Client/Server
7 3 (2.13%) Fixed Income
7 3 (2.13%) User Experience
8 2 (1.42%) Blackberry
8 2 (1.42%) Enterprise Storage
8 2 (1.42%) PMI
8 2 (1.42%) Smartphone
8 2 (1.42%) Video Conferencing
9 1 (0.71%) Derivative
9 1 (0.71%) Reference Data
9 1 (0.71%) SWIFT
Operating Systems
1 57 (40.43%) Windows
2 31 (21.99%) Windows Server
3 18 (12.77%) Windows 10
4 17 (12.06%) Linux
5 14 (9.93%) Windows Server 2012
6 9 (6.38%) Windows Server 2016
6 9 (6.38%) Windows Server 2019
7 6 (4.26%) Mac OS
7 6 (4.26%) Unix
7 6 (4.26%) Windows Server 2008
8 4 (2.84%) Red Hat Enterprise Linux
8 4 (2.84%) Ubuntu
9 2 (1.42%) Android
9 2 (1.42%) Apple iOS
9 2 (1.42%) Windows 7
10 1 (0.71%) Mac OS X
Processes & Methodologies
1 24 (17.02%) Service Management
2 23 (16.31%) Problem-Solving
3 20 (14.18%) Problem Management
4 19 (13.48%) Service Delivery
5 18 (12.77%) Incident Management
5 18 (12.77%) ITSM
6 14 (9.93%) Infrastructure Engineering
6 14 (9.93%) Project Delivery
6 14 (9.93%) Stakeholder Management
7 13 (9.22%) Risk Management
8 11 (7.80%) Agile Software Development
8 11 (7.80%) Continuous Improvement
8 11 (7.80%) ITIL V3
9 10 (7.09%) DevOps
9 10 (7.09%) High Availability
9 10 (7.09%) Migration
9 10 (7.09%) TOGAF
10 9 (6.38%) Disaster Recovery
10 9 (6.38%) Knowledge Management
11 8 (5.67%) Business Continuity
Programming Languages
1 27 (19.15%) PowerShell
2 26 (18.44%) SQL
3 8 (5.67%) Python
4 5 (3.55%) Perl
5 4 (2.84%) Java
5 4 (2.84%) Shell Script
6 3 (2.13%) Bash Shell
7 1 (0.71%) C
7 1 (0.71%) C#
7 1 (0.71%) JavaScript
7 1 (0.71%) PHP
7 1 (0.71%) PL/SQL
7 1 (0.71%) T-SQL
Qualifications
1 17 (12.06%) Degree
2 13 (9.22%) Cisco Certification
3 11 (7.80%) CCNA
3 11 (7.80%) CISSP
3 11 (7.80%) ITIL Foundation Certificate
4 10 (7.09%) Microsoft Certification
5 9 (6.38%) ITIL Certification
5 9 (6.38%) MCSE
6 5 (3.55%) CCNP
7 3 (2.13%) Citrix Certification
7 3 (2.13%) Linux+ Certification
7 3 (2.13%) Master's Degree
7 3 (2.13%) MOS
8 2 (1.42%) A+ Certification
8 2 (1.42%) CISM
8 2 (1.42%) Computer Science Degree
8 2 (1.42%) PMI Certification
8 2 (1.42%) Security Cleared
9 1 (0.71%) CCIE
9 1 (0.71%) CISA
Quality Assurance & Compliance
1 13 (9.22%) SLA
2 11 (7.80%) ISO/IEC 27001
3 9 (6.38%) COBIT
4 5 (3.55%) Cyber Essentials
4 5 (3.55%) Cyber Essentials PLUS
5 4 (2.84%) GDPR
5 4 (2.84%) ISO/IEC 20000
5 4 (2.84%) NIST
5 4 (2.84%) QA
6 1 (0.71%) ISO 22301
6 1 (0.71%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 1 (0.71%) PCI DSS
System Software
1 37 (26.24%) Active Directory
2 15 (10.64%) XenDesktop
3 12 (8.51%) VMware Infrastructure
4 11 (7.80%) XenApp
5 5 (3.55%) Hyper-V
6 4 (2.84%) Virtual Desktop
7 3 (2.13%) VMware ESXi
7 3 (2.13%) vSphere
8 2 (1.42%) Docker
8 2 (1.42%) Virtual Machines
9 1 (0.71%) Firmware
Systems Management
1 20 (14.18%) SCCM
2 10 (7.09%) SCOM
2 10 (7.09%) Single Sign-On
3 8 (5.67%) Microsoft Intune
4 5 (3.55%) Microsoft Data Protection Manager
4 5 (3.55%) SCDPM
5 4 (2.84%) Failover Clustering
6 3 (2.13%) Ansible
6 3 (2.13%) Cisco CUCM
6 3 (2.13%) SCOrch
6 3 (2.13%) vCenter Server
7 2 (1.42%) Control-M
7 2 (1.42%) ITRS Geneos
7 2 (1.42%) Kubernetes
7 2 (1.42%) Puppet
7 2 (1.42%) XenMobile
8 1 (0.71%) NetBackup
8 1 (0.71%) Opscode Chef
8 1 (0.71%) Sysprep
8 1 (0.71%) Terraform
Vendors
1 47 (33.33%) Microsoft
2 38 (26.95%) Cisco
3 30 (21.28%) Citrix
4 17 (12.06%) VMware
5 16 (11.35%) ServiceNow
6 10 (7.09%) Oracle
6 10 (7.09%) SolarWinds
7 5 (3.55%) Aruba
8 4 (2.84%) Apple
8 4 (2.84%) Barracuda Networks
8 4 (2.84%) HP
8 4 (2.84%) Red Hat
8 4 (2.84%) Sage
8 4 (2.84%) Salesforce.com
8 4 (2.84%) Synology
8 4 (2.84%) Xero
9 3 (2.13%) Lotus
10 2 (1.42%) iManage
10 2 (1.42%) Palo Alto
10 2 (1.42%) Xerox