Period
to

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 1 July 2022 with a comparison to the same period in the previous 2 years.

ITIL (Information Technology Infrastructure Library)
Central London > City of London
6 months to
1 Jul 2022
Same period 2021 Same period 2020
Rank 65 100 44
Rank change year-on-year +35 -56 +5
Permanent jobs citing ITIL 351 158 339
As % of all permanent jobs advertised in the City of London 4.36% 2.91% 5.59%
As % of the Processes & Methodologies category 4.59% 3.05% 5.89%
Number of salaries quoted 292 136 277
10th Percentile £34,325 £40,625 £31,250
25th Percentile £45,000 £43,750 £42,500
Median annual salary (50th Percentile) £55,000 £56,250 £56,514
Median % change year-on-year -2.22% -0.47% +13.03%
75th Percentile £73,500 £70,000 £75,000
90th Percentile £84,875 £81,250 £82,500
Central London median annual salary £55,000 £53,750 £55,000
% change year-on-year +2.33% -2.27% +10.00%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 7,651 5,173 5,751
As % of all permanent IT jobs advertised in the City of London 95.00% 95.41% 94.92%
Number of salaries quoted 5,781 4,623 5,041
10th Percentile £45,500 £43,750 £42,000
25th Percentile £56,250 £55,000 £52,500
Median annual salary (50th Percentile) £72,500 £72,500 £70,000
Median % change year-on-year - +3.57% +7.69%
75th Percentile £95,000 £90,000 £85,000
90th Percentile £110,000 £105,000 £98,750
Central London median annual salary £72,500 £70,000 £70,000
% change year-on-year +3.57% - +7.69%

ITIL
Job Vacancy Trend in the City of London

Job postings citing ITIL as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for ITIL in the City of London

ITIL
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing ITIL in the City of London.

Salary trend for ITIL in the City of London

ITIL
Salary Histogram in the City of London

Salary distribution for jobs citing ITIL in the City of London over the 6 months to 1 July 2022.

Salary histogram for ITIL in the City of London

ITIL
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the City of London region over the 6 months to 1 July 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Moorgate - 1 £32,500 -
London Bridge - 1 £45,000 -
ITIL
Central London

For the 6 months to 1 July 2022, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for ITIL.

1 133 (37.89%) Microsoft
2 110 (31.34%) Finance
3 106 (30.20%) Windows
4 97 (27.64%) Azure
5 93 (26.50%) Active Directory
5 93 (26.50%) Microsoft 365
6 76 (21.65%) Service Management
7 66 (18.80%) Change Management
8 64 (18.23%) Social Skills
9 61 (17.38%) ITSM
10 60 (17.09%) Service Delivery
10 60 (17.09%) Problem Management
11 54 (15.38%) SCCM
11 54 (15.38%) Project Management
12 53 (15.10%) ServiceNow
13 47 (13.39%) ITIL Certification
14 46 (13.11%) Agile
15 42 (11.97%) Incident Management
16 40 (11.40%) SLA
17 39 (11.11%) Problem-Solving
18 36 (10.26%) Citrix
19 34 (9.69%) Mentoring
20 33 (9.40%) Analytical Skills
20 33 (9.40%) Public Cloud
20 33 (9.40%) WAN
20 33 (9.40%) VMware
21 31 (8.83%) Azure Active Directory
22 30 (8.55%) Firewall
22 30 (8.55%) DNS
22 30 (8.55%) SQL

ITIL
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (5.13%) SharePoint
2 6 (1.71%) WebLogic
3 4 (1.14%) Apache
3 4 (1.14%) MS Exchange
4 3 (0.85%) Confluence
4 3 (0.85%) Oracle Workflow
5 2 (0.57%) Apache Spark
5 2 (0.57%) Skype for Business
5 2 (0.57%) Tomcat
6 1 (0.28%) CMS
6 1 (0.28%) Moodle
6 1 (0.28%) MQSeries
Applications
1 26 (7.41%) Microsoft Office
2 6 (1.71%) Microsoft Excel
2 6 (1.71%) Microsoft PowerPoint
Business Applications
1 7 (1.99%) Remedy ITSM
2 2 (0.57%) Elite 3E
3 1 (0.28%) Dynamics AX
3 1 (0.28%) Dynamics CRM
3 1 (0.28%) Summit
Cloud Services
1 97 (27.64%) Azure
2 93 (26.50%) Microsoft 365
3 31 (8.83%) Azure Active Directory
4 29 (8.26%) AWS
4 29 (8.26%) SaaS
5 21 (5.98%) PaaS
6 20 (5.70%) Azure Monitor
6 20 (5.70%) Azure Sentinel
7 9 (2.56%) Power Platform
8 7 (1.99%) GCP
9 5 (1.42%) OneDrive
10 4 (1.14%) Cloud Computing
10 4 (1.14%) IaaS
11 3 (0.85%) Amazon CloudWatch
11 3 (0.85%) Amazon EC2
11 3 (0.85%) AWS CloudFormation
11 3 (0.85%) AWS Lambda
11 3 (0.85%) Mimecast
11 3 (0.85%) PowerApps
11 3 (0.85%) Virtual Private Cloud
Communications & Networking
1 33 (9.40%) WAN
2 30 (8.55%) DNS
2 30 (8.55%) Firewall
3 29 (8.26%) LAN
4 24 (6.84%) Wireless
5 22 (6.27%) DHCP
6 16 (4.56%) TCP/IP
7 9 (2.56%) VPN
7 9 (2.56%) Wi-Fi
8 7 (1.99%) MPLS
8 7 (1.99%) WebEx
9 6 (1.71%) VoIP
10 5 (1.42%) Network Security
11 4 (1.14%) SAN
11 4 (1.14%) SMTP
12 2 (0.57%) ADSL
12 2 (0.57%) Internet
12 2 (0.57%) Intranet
12 2 (0.57%) Junos
12 2 (0.57%) Remote Desktop
Database & Business Intelligence
1 30 (8.55%) SQL Server
2 11 (3.13%) Metadata
3 9 (2.56%) Data Warehouse
4 4 (1.14%) Big Data
4 4 (1.14%) Power BI
5 2 (0.57%) Data Lake
5 2 (0.57%) DB2
5 2 (0.57%) MySQL
5 2 (0.57%) Oracle Reports
5 2 (0.57%) RDBMS
5 2 (0.57%) Relational Database
5 2 (0.57%) Sybase ASE
6 1 (0.28%) Amazon RDS
6 1 (0.28%) Data Mining
6 1 (0.28%) GIS
6 1 (0.28%) Oracle Database
6 1 (0.28%) Oracle Database 10g
6 1 (0.28%) Tableau
Development Applications
1 11 (3.13%) JIRA
2 2 (0.57%) VSS/SourceSafe
3 1 (0.28%) Atlassian Bamboo
3 1 (0.28%) Bitbucket
3 1 (0.28%) Git (software)
3 1 (0.28%) JMeter
3 1 (0.28%) Selenium
3 1 (0.28%) Serenity BDD
3 1 (0.28%) Visual Studio
General
1 110 (31.34%) Finance
2 64 (18.23%) Social Skills
3 33 (9.40%) Analytical Skills
4 25 (7.12%) Legal
5 23 (6.55%) Advertising
6 20 (5.70%) Banking
7 13 (3.70%) Law
8 10 (2.85%) Investment Banking
9 9 (2.56%) Financial Institution
9 9 (2.56%) Retail
10 8 (2.28%) Influencing Skills
10 8 (2.28%) Organisational Skills
11 7 (1.99%) Billing
12 5 (1.42%) Back Office
12 5 (1.42%) Inclusion and Diversity
12 5 (1.42%) Presentation Skills
13 4 (1.14%) Manufacturing
13 4 (1.14%) Marketing
13 4 (1.14%) Public Sector
13 4 (1.14%) Spanish Language
Job Titles
1 146 (41.60%) Analyst
2 38 (10.83%) Support Analyst
3 33 (9.40%) Service Analyst
4 26 (7.41%) Infrastructure Analyst
4 26 (7.41%) IT Manager
4 26 (7.41%) IT Support
5 25 (7.12%) Technical Analyst
6 21 (5.98%) Desktop Support
7 20 (5.70%) Service Manager
7 20 (5.70%) Systems Analyst
8 19 (5.41%) Service Desk Analyst
9 18 (5.13%) Business Analyst
9 18 (5.13%) IT Analyst
9 18 (5.13%) IT Engineer
9 18 (5.13%) Senior Analyst
9 18 (5.13%) Support Engineer
9 18 (5.13%) Technical Business Analyst
10 16 (4.56%) Desktop Analyst
10 16 (4.56%) Desktop Support Analyst
11 15 (4.27%) 2nd Line Support
Libraries, Frameworks & Software Standards
1 7 (1.99%) LDAP
2 6 (1.71%) Middleware
3 4 (1.14%) JSON
3 4 (1.14%) Oracle Fusion
3 4 (1.14%) Regular Expression
3 4 (1.14%) REST
4 3 (0.85%) AngularJS
4 3 (0.85%) CSS
4 3 (0.85%) HTML
5 2 (0.57%) Apache Camel
5 2 (0.57%) Node.js
5 2 (0.57%) SOAP
5 2 (0.57%) XML
5 2 (0.57%) X-Windows
6 1 (0.28%) Azure Blueprints
6 1 (0.28%) FIX Protocol
6 1 (0.28%) J2EE
6 1 (0.28%) WebRTC
6 1 (0.28%) WSDL
6 1 (0.28%) XMPP
Miscellaneous
1 33 (9.40%) Public Cloud
2 20 (5.70%) Management Information System
3 18 (5.13%) Data Centre
4 15 (4.27%) Video Conferencing
5 12 (3.42%) iPhone
6 10 (2.85%) Hedge funds
7 6 (1.71%) Algorithms
8 5 (1.42%) SWIFT
9 4 (1.14%) CMDB
9 4 (1.14%) Hybrid Cloud
9 4 (1.14%) Self-Motivation
10 3 (0.85%) Analytical Mindset
10 3 (0.85%) Blackberry
10 3 (0.85%) Reinsurance
11 2 (0.57%) Credit Risk
11 2 (0.57%) Cyberattack
11 2 (0.57%) iPad
11 2 (0.57%) iSeries
11 2 (0.57%) Low-Code
11 2 (0.57%) Smart Meter
Operating Systems
1 106 (30.20%) Windows
2 28 (7.98%) Windows 10
2 28 (7.98%) Windows Server 2012
3 27 (7.69%) Windows Server 2016
4 17 (4.84%) Linux
5 13 (3.70%) Unix
5 13 (3.70%) Windows Server
6 9 (2.56%) Android
7 8 (2.28%) Windows Server 2019
8 7 (1.99%) Apple iOS
8 7 (1.99%) Mac OS
8 7 (1.99%) Windows 7
9 3 (0.85%) HPUX
10 2 (0.57%) CentOS
10 2 (0.57%) Mac OS X
10 2 (0.57%) Oracle Linux
10 2 (0.57%) Ubuntu
11 1 (0.28%) Red Hat Enterprise Linux
11 1 (0.28%) Windows Server 2008
Processes & Methodologies
1 76 (21.65%) Service Management
2 66 (18.80%) Change Management
3 61 (17.38%) ITSM
4 60 (17.09%) Problem Management
4 60 (17.09%) Service Delivery
5 54 (15.38%) Project Management
6 46 (13.11%) Agile
7 42 (11.97%) Incident Management
8 39 (11.11%) Problem-Solving
9 34 (9.69%) Mentoring
10 30 (8.55%) Continuous Improvement
11 25 (7.12%) Asset Management
12 24 (6.84%) DevOps
12 24 (6.84%) Infrastructure Management
13 23 (6.55%) Disaster Recovery
14 22 (6.27%) Business Continuity
14 22 (6.27%) Project Delivery
15 21 (5.98%) Cybersecurity
16 20 (5.70%) Infrastructure Engineering
17 19 (5.41%) Software Delivery
Programming Languages
1 30 (8.55%) SQL
2 21 (5.98%) PowerShell
3 9 (2.56%) Shell Script
4 7 (1.99%) C#
4 7 (1.99%) Python
5 6 (1.71%) Java
6 4 (1.14%) Bash
6 4 (1.14%) Perl
7 3 (0.85%) JavaScript
7 3 (0.85%) Ruby
8 2 (0.57%) VBScript
9 1 (0.28%) C
9 1 (0.28%) Groovy
9 1 (0.28%) PL/SQL
9 1 (0.28%) R
9 1 (0.28%) T-SQL
Qualifications
1 47 (13.39%) ITIL Certification
2 20 (5.70%) Degree
2 20 (5.70%) Security Cleared
3 18 (5.13%) SC Cleared
4 15 (4.27%) Cisco Certification
5 14 (3.99%) CCNP
6 12 (3.42%) CCIE
7 10 (2.85%) Microsoft Certification
8 8 (2.28%) CCNA
8 8 (2.28%) CISSP
8 8 (2.28%) MCITP
9 7 (1.99%) A+ Certification
9 7 (1.99%) ITIL Foundation Certificate
9 7 (1.99%) MCSA
9 7 (1.99%) MCSD
10 4 (1.14%) Network+ Certification
10 4 (1.14%) PMP
11 3 (0.85%) CISM
11 3 (0.85%) Computer Science Degree
11 3 (0.85%) JNCIA
Quality Assurance & Compliance
1 40 (11.40%) SLA
2 24 (6.84%) QA
3 17 (4.84%) GDPR
3 17 (4.84%) ISO/IEC 27001
4 12 (3.42%) Cyber Essentials
5 7 (1.99%) NIST
6 6 (1.71%) PCI DSS
7 5 (1.42%) COBIT
7 5 (1.42%) ISO/IEC 20000
8 4 (1.14%) GRC
9 2 (0.57%) Cyber Essentials PLUS
9 2 (0.57%) ISO 15022
9 2 (0.57%) ISO 20022
9 2 (0.57%) PMBOK
9 2 (0.57%) PMO
9 2 (0.57%) Sarbanes-Oxley
10 1 (0.28%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 1 (0.28%) NCSC
System Software
1 93 (26.50%) Active Directory
2 19 (5.41%) VMware Infrastructure
3 7 (1.99%) Hyper-V
3 7 (1.99%) XenApp
4 5 (1.42%) XenDesktop
5 4 (1.14%) VMware ESXi
6 3 (0.85%) Docker
7 2 (0.57%) iptables
7 2 (0.57%) NFS
7 2 (0.57%) vSphere
8 1 (0.28%) BitLocker
8 1 (0.28%) Citrix Hypervisor
8 1 (0.28%) Terminal Services
8 1 (0.28%) VMware Workstation
Systems Management
1 54 (15.38%) SCCM
2 20 (5.70%) SCOM
2 20 (5.70%) SCSM
3 11 (3.13%) Microsoft Intune
4 10 (2.85%) Jamf Pro
5 9 (2.56%) Single Sign-On
6 4 (1.14%) Kubernetes
7 2 (0.57%) Ansible
7 2 (0.57%) Autotask
7 2 (0.57%) CASB
7 2 (0.57%) Nagios
7 2 (0.57%) Pingdom
7 2 (0.57%) SolarWinds Orion
7 2 (0.57%) yum
8 1 (0.28%) Backup Exec
8 1 (0.28%) Control-M
8 1 (0.28%) EMC NetWorker
8 1 (0.28%) Nessus
8 1 (0.28%) NetBackup
8 1 (0.28%) Symantec Enterprise Vault
Vendors
1 133 (37.89%) Microsoft
2 53 (15.10%) ServiceNow
3 36 (10.26%) Citrix
4 33 (9.40%) VMware
5 26 (7.41%) Apple
5 26 (7.41%) Oracle
6 24 (6.84%) Cisco
7 19 (5.41%) Adobe
8 15 (4.27%) Juniper
9 12 (3.42%) Palo Alto
10 11 (3.13%) Dell
11 9 (2.56%) Aruba
11 9 (2.56%) CheckPoint
11 9 (2.56%) Snow
12 7 (1.99%) Arista
12 7 (1.99%) F5
12 7 (1.99%) Fortinet
12 7 (1.99%) Remedy
13 6 (1.71%) Meraki
13 6 (1.71%) SolarWinds