Period
to 21 February 2020

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 21 February 2020 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
Central London > City of London
6 months to
21 Feb 2020
Same period 2019 Same period 2018
Rank 42 49 29
Rank change year-on-year +7 -20 +1
Permanent jobs citing ITIL 512 523 765
As % of all permanent IT jobs advertised in the City of London 5.64% 5.05% 7.13%
As % of the Processes & Methodologies category 6.04% 5.45% 7.59%
Number of salaries quoted 378 462 700
City of London median annual salary £50,000 £47,500 £50,500
Median salary % change year-on-year +5.26% -5.94% -8.18%
10th Percentile £26,775 £29,000 £31,250
90th Percentile £80,000 £81,175 £78,750
Central London median annual salary £50,000 £49,000 £52,500
% change year-on-year +2.04% -6.67% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 8,479 9,602 10,074
As % of all permanent IT jobs advertised in the City of London 93.48% 92.78% 93.92%
Number of salaries quoted 7,312 8,531 8,983
City of London median annual salary £67,500 £65,000 £60,000
Median salary % change year-on-year +3.85% +8.33% -
10th Percentile £38,750 £36,250 £36,250
90th Percentile £97,500 £95,000 £95,000
Central London median annual salary £67,500 £65,000 £60,000
% change year-on-year +3.85% +8.33% +4.35%

ITIL
Job Vacancy Trend in the City of London

Job postings citing ITIL as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for ITIL in the City of London

ITIL
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the City of London.

Salary trend for ITIL in the City of London

ITIL
Salary Histogram in the City of London

The salary distribution of IT jobs citing ITIL in the City of London over the 6 months to 21 February 2020.

Salary histogram for ITIL in the City of London

ITIL
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the City of London region over the 6 months to 21 February 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge -7 8 £53,750 +39.92%
ITIL
Central London

For the 6 months to 21 February 2020, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for ITIL.

1 230 (44.92%) Finance
2 199 (38.87%) Microsoft
3 198 (38.67%) Windows
4 119 (23.24%) Active Directory
5 105 (20.51%) Service Management
6 91 (17.77%) SQL
6 91 (17.77%) Office 365
7 85 (16.60%) SQL Server
7 85 (16.60%) Windows Server
8 75 (14.65%) Windows 10
8 75 (14.65%) Degree
9 72 (14.06%) PowerShell
9 72 (14.06%) Microsoft Office
10 70 (13.67%) Agile Software Development
11 69 (13.48%) Azure
12 67 (13.09%) Change Management
13 66 (12.89%) Service Delivery
14 63 (12.30%) SLA
15 59 (11.52%) ITIL V3
16 58 (11.33%) .NET
17 53 (10.35%) Windows 7
17 53 (10.35%) Analytical Skills
18 51 (9.96%) Cisco
18 51 (9.96%) Banking
19 50 (9.77%) ITSM
20 49 (9.57%) Management Information System
21 48 (9.38%) SQL Server Analysis Services
21 48 (9.38%) Problem-Solving
22 47 (9.18%) XML
23 46 (8.98%) ServiceNow

ITIL
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (5.66%) MS Exchange
2 24 (4.69%) SharePoint
3 22 (4.30%) EPiServer
4 12 (2.34%) Skype for Business
5 8 (1.56%) Exchange Server 2010
6 6 (1.17%) IIS
7 3 (0.59%) Apache
7 3 (0.59%) BizTalk Server
7 3 (0.59%) CMS
7 3 (0.59%) nginx
7 3 (0.59%) SharePoint 2010
8 1 (0.20%) Blackberry Enterprise Server
8 1 (0.20%) Confluence
8 1 (0.20%) Exchange Server 2013
8 1 (0.20%) IBM Notes
8 1 (0.20%) Oracle SOA Suite
8 1 (0.20%) SharePoint 2013
Applications
1 72 (14.06%) Microsoft Office
2 27 (5.27%) Microsoft Excel
3 11 (2.15%) Microsoft PowerPoint
4 5 (0.98%) MS Visio
5 4 (0.78%) Microsoft Project
6 2 (0.39%) Acrobat
Business Applications
1 10 (1.95%) Dynamics CRM
2 8 (1.56%) Remedy ITSM
3 5 (0.98%) SAP CO
3 5 (0.98%) SAP FI
3 5 (0.98%) SAP FI/CO
4 4 (0.78%) Elite 3E
4 4 (0.78%) Oracle EBS
5 2 (0.39%) Oracle EBS R12
5 2 (0.39%) SAP ERP
6 1 (0.20%) Carpe Diem
6 1 (0.20%) Eikon
6 1 (0.20%) SAP CRM
6 1 (0.20%) thinkFolio
Cloud Services
1 91 (17.77%) Office 365
2 69 (13.48%) Azure
3 40 (7.81%) AWS
4 26 (5.08%) Power Platform
5 17 (3.32%) Mimecast
6 10 (1.95%) IaaS
7 9 (1.76%) Azure Active Directory
7 9 (1.76%) PaaS
8 5 (0.98%) AWS CloudFormation
8 5 (0.98%) Azure Data Factory
9 4 (0.78%) CloudBees
9 4 (0.78%) GitHub
9 4 (0.78%) SaaS
9 4 (0.78%) WhatsApp
10 3 (0.59%) Datadog
10 3 (0.59%) OneDrive
11 2 (0.39%) Dynamics 365
11 2 (0.39%) Microsoft Flow
11 2 (0.39%) PowerApps
11 2 (0.39%) ShareGate
Communications & Networking
1 40 (7.81%) LAN
1 40 (7.81%) TCP/IP
2 38 (7.42%) Internet
3 35 (6.84%) Firewall
4 33 (6.45%) DNS
4 33 (6.45%) WAN
5 29 (5.66%) DHCP
6 24 (4.69%) Wireless
7 21 (4.10%) VPN
8 17 (3.32%) VLAN
8 17 (3.32%) VoIP
9 16 (3.13%) BGP
9 16 (3.13%) SAN
9 16 (3.13%) Skype
10 15 (2.93%) OSPF
11 11 (2.15%) Cisco ASA
11 11 (2.15%) Cisco IOS
12 10 (1.95%) IPsec
13 9 (1.76%) Network Security
13 9 (1.76%) WLAN
Database & Business Intelligence
1 85 (16.60%) SQL Server
2 48 (9.38%) SQL Server Analysis Services
3 40 (7.81%) SQL Server Integration Services
4 31 (6.05%) SQL Server 2012
5 24 (4.69%) Power BI
6 22 (4.30%) DB2
7 21 (4.10%) Data Warehouse
8 18 (3.52%) Microsoft Analysis Services
8 18 (3.52%) SQL Server Reporting Services
9 9 (1.76%) SQL Server 2016
10 8 (1.56%) Relational Database
11 7 (1.37%) SQL Server 2014
12 6 (1.17%) SQL Server 2005
13 5 (0.98%) Azure SQL Database
13 5 (0.98%) PostgreSQL
13 5 (0.98%) SAP BW
13 5 (0.98%) SQL Server 2008
14 4 (0.78%) Big Data
14 4 (0.78%) Data Lake
14 4 (0.78%) NoSQL
Development Applications
1 25 (4.88%) Visual Studio
2 22 (4.30%) Git (software)
3 11 (2.15%) Jenkins
4 9 (1.76%) JIRA
5 8 (1.56%) WinDbg
6 7 (1.37%) VSS/SourceSafe
7 4 (0.78%) InstallShield
7 4 (0.78%) MSI
7 4 (0.78%) Sonatype Nexus
7 4 (0.78%) TeamCity
8 2 (0.39%) Octopus Deploy
8 2 (0.39%) Selenium
8 2 (0.39%) SQL Server Management Studio (SSMS)
9 1 (0.20%) Eclipse
9 1 (0.20%) HP UFT
9 1 (0.20%) Oracle Forms
9 1 (0.20%) Team Foundation Server
9 1 (0.20%) Visual Studio Team System
General
1 230 (44.92%) Finance
2 51 (9.96%) Banking
3 21 (4.10%) Telecoms
4 19 (3.71%) Law
5 16 (3.13%) Financial Institution
5 16 (3.13%) Legal
6 11 (2.15%) Retail
7 10 (1.95%) Public Sector
8 5 (0.98%) Advertising
8 5 (0.98%) Front Office
9 4 (0.78%) Police
10 2 (0.39%) Back Office
10 2 (0.39%) Games
10 2 (0.39%) Investment Banking
11 1 (0.20%) International Banking
11 1 (0.20%) Mandarin Language
11 1 (0.20%) Marketing
Job Titles
1 159 (31.05%) Analyst
2 88 (17.19%) Support Analyst
3 53 (10.35%) Service Analyst
4 46 (8.98%) Administrator
5 43 (8.40%) Desktop Support
6 36 (7.03%) Service Desk Analyst
7 34 (6.64%) IT Support
8 32 (6.25%) DBA
9 31 (6.05%) SQL DBA
10 29 (5.66%) Infrastructure Engineer
10 29 (5.66%) Service Manager
10 29 (5.66%) Support Engineer
11 26 (5.08%) Desktop Analyst
11 26 (5.08%) Desktop Support Analyst
12 24 (4.69%) Architect
12 24 (4.69%) Developer
12 24 (4.69%) IT Manager
13 23 (4.49%) Network Engineer
14 22 (4.30%) IT Analyst
14 22 (4.30%) SQL Support Analyst
Libraries, Frameworks & Software Standards
1 58 (11.33%) .NET
2 47 (9.18%) XML
3 26 (5.08%) .NET Framework
4 25 (4.88%) ASP.NET
5 24 (4.69%) Web Services
6 22 (4.30%) JSON
6 22 (4.30%) REST
6 22 (4.30%) SOAP
6 22 (4.30%) XSLT
7 12 (2.34%) Spring
8 5 (0.98%) ASP.NET Web API
8 5 (0.98%) HTML
8 5 (0.98%) LDAP
9 4 (0.78%) Kafka
10 3 (0.59%) CSS
10 3 (0.59%) Node.js
11 2 (0.39%) AngularJS
11 2 (0.39%) FIX Protocol
11 2 (0.39%) MDX
11 2 (0.39%) WCF
Miscellaneous
1 53 (10.35%) Analytical Skills
2 49 (9.57%) Management Information System
3 29 (5.66%) Data Centre
4 23 (4.49%) Reinsurance
5 22 (4.30%) AS400
5 22 (4.30%) iSeries
6 18 (3.52%) Self-Motivation
7 17 (3.32%) Blackberry
8 16 (3.13%) Video Conferencing
9 11 (2.15%) Fat Client
9 11 (2.15%) Thin Client
10 10 (1.95%) Fixed Income
10 10 (1.95%) iPhone
11 9 (1.76%) Handset
11 9 (1.76%) Replication
12 7 (1.37%) Clustering
12 7 (1.37%) iPad
13 6 (1.17%) Client/Server
13 6 (1.17%) Public Cloud
14 5 (0.98%) Smartphone
Operating Systems
1 198 (38.67%) Windows
2 85 (16.60%) Windows Server
3 75 (14.65%) Windows 10
4 53 (10.35%) Windows 7
5 38 (7.42%) Linux
6 33 (6.45%) Android
7 27 (5.27%) Windows Server 2008
8 24 (4.69%) Unix
9 19 (3.71%) Apple iOS
10 18 (3.52%) Windows Server 2012
11 15 (2.93%) Mac OS X
12 9 (1.76%) Windows Server 2003
13 8 (1.56%) Mac OS
13 8 (1.56%) Solaris
14 7 (1.37%) Windows 8
15 4 (0.78%) Red Hat Enterprise Linux
16 2 (0.39%) Windows Phone
Processes & Methodologies
1 105 (20.51%) Service Management
2 70 (13.67%) Agile Software Development
3 67 (13.09%) Change Management
4 66 (12.89%) Service Delivery
5 59 (11.52%) ITIL V3
6 50 (9.77%) ITSM
7 48 (9.38%) Problem-Solving
8 45 (8.79%) SDLC
9 42 (8.20%) Migration
9 42 (8.20%) User Acceptance Testing
10 41 (8.01%) Continuous Improvement
11 40 (7.81%) Disaster Recovery
11 40 (7.81%) Project Management
12 39 (7.62%) Data Security
13 38 (7.42%) Decision-Making
14 35 (6.84%) Computer Science
15 34 (6.64%) Stakeholder Management
16 32 (6.25%) Infrastructure Engineering
17 29 (5.66%) Information Security
17 29 (5.66%) Proactive Monitoring
Programming Languages
1 91 (17.77%) SQL
2 72 (14.06%) PowerShell
3 35 (6.84%) C#
4 29 (5.66%) JavaScript
5 22 (4.30%) RPG
5 22 (4.30%) XPath
6 13 (2.54%) Bash Shell
7 12 (2.34%) VBScript
8 9 (1.76%) C
8 9 (1.76%) Python
9 8 (1.56%) Java
10 7 (1.37%) T-SQL
11 5 (0.98%) PL/SQL
12 3 (0.59%) Perl
13 2 (0.39%) TypeScript
13 2 (0.39%) VB
14 1 (0.20%) Data Analysis Expressions (DAX)
14 1 (0.20%) Shell Script
Qualifications
1 75 (14.65%) Degree
2 44 (8.59%) Microsoft Certification
3 31 (6.05%) Cisco Certification
4 28 (5.47%) ITIL Certification
5 24 (4.69%) CCNP
5 24 (4.69%) Computer Science Degree
6 22 (4.30%) MCSE
7 19 (3.71%) CISSP
8 17 (3.32%) CISM
9 16 (3.13%) CISA
9 16 (3.13%) ITIL Foundation Certificate
9 16 (3.13%) MCSA
10 14 (2.73%) CCIE
10 14 (2.73%) MCP
11 11 (2.15%) CCNA
12 8 (1.56%) CRISC
13 7 (1.37%) CCSA
13 7 (1.37%) CCSE
13 7 (1.37%) PRINCE2 Certification
14 5 (0.98%) ISEB
Quality Assurance & Compliance
1 63 (12.30%) SLA
2 20 (3.91%) COBIT
3 19 (3.71%) ISO/IEC 27001
4 8 (1.56%) QA
5 7 (1.37%) NIST
6 6 (1.17%) Sarbanes-Oxley
7 5 (0.98%) PCI DSS
8 3 (0.59%) GDPR
8 3 (0.59%) Solvency II
9 2 (0.39%) ISO/IEC 20000
10 1 (0.20%) Cyber Essentials
10 1 (0.20%) Data Quality
10 1 (0.20%) ISO 9001
10 1 (0.20%) ITGC
System Software
1 119 (23.24%) Active Directory
2 23 (4.49%) VMware Infrastructure
3 16 (3.13%) XenApp
4 9 (1.76%) vSphere
5 8 (1.56%) Hyper-V
6 7 (1.37%) Docker
6 7 (1.37%) Firmware
6 7 (1.37%) XenDesktop
7 6 (1.17%) VMware ESXi
8 4 (0.78%) NFS
9 3 (0.59%) Virtual Desktop
10 2 (0.39%) Microsoft Virtual Server
10 2 (0.39%) Terminal Services
10 2 (0.39%) Virtual Servers
10 2 (0.39%) VMware Server
11 1 (0.20%) Citrix Hypervisor
11 1 (0.20%) Virtual Machines
Systems Management
1 41 (8.01%) SCCM
2 13 (2.54%) Microsoft Intune
3 10 (1.95%) SCOM
3 10 (1.95%) Terraform
4 9 (1.76%) Nagios
4 9 (1.76%) Perfmon
5 7 (1.37%) Ansible
5 7 (1.37%) Jamf Pro
6 6 (1.17%) EdgeSight
7 5 (0.98%) vCenter Server
8 4 (0.78%) Backup Exec
8 4 (0.78%) Data Guard
8 4 (0.78%) Microsoft Clustering
8 4 (0.78%) WSUS
9 3 (0.59%) Packer
9 3 (0.59%) Red Hat Satellite
10 2 (0.39%) AirWatch
10 2 (0.39%) Failover Clustering
10 2 (0.39%) HP Quality Center
10 2 (0.39%) PowerCLI
Vendors
1 199 (38.87%) Microsoft
2 51 (9.96%) Cisco
3 46 (8.98%) ServiceNow
4 41 (8.01%) VMware
5 39 (7.62%) Citrix
6 19 (3.71%) Oracle
7 17 (3.32%) IBM
7 17 (3.32%) Salesforce.com
8 16 (3.13%) Apple
8 16 (3.13%) HP
8 16 (3.13%) Palo Alto
9 15 (2.93%) Sparx
10 12 (2.34%) Informatica
11 11 (2.15%) CheckPoint
11 11 (2.15%) Remedy
12 10 (1.95%) SolarWinds
13 9 (1.76%) Bloomberg
13 9 (1.76%) F5
13 9 (1.76%) Mitel
13 9 (1.76%) Splunk