Period
to 5 December 2020

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 5 December 2020 with a comparison to the same period in the previous 2 years.

ITIL
Central London > City of London
6 months to
5 Dec 2020
Same period 2019 Same period 2018
Rank 57 44 55
Rank change year-on-year -13 +11 -31
Permanent jobs citing ITIL 184 517 554
As % of all permanent jobs advertised in the City of London 4.47% 5.20% 4.93%
As % of the Processes & Methodologies category 4.74% 5.55% 5.32%
Number of salaries quoted 172 396 499
Median annual salary £59,250 £52,500 £46,500
Median salary % change year-on-year +12.86% +12.90% -7.00%
10th Percentile £37,504 £27,500 £25,750
90th Percentile £87,250 £81,250 £78,750
Central London median annual salary £57,500 £52,500 £47,500
% change year-on-year +9.52% +10.53% -5.00%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 3,880 9,313 10,405
As % of all permanent IT jobs advertised in the City of London 94.34% 93.73% 92.67%
Number of salaries quoted 3,405 8,039 9,282
Median annual salary £70,000 £67,500 £65,000
Median salary % change year-on-year +3.70% +3.85% +8.33%
10th Percentile £45,000 £38,200 £36,250
90th Percentile £103,750 £97,500 £95,000
Central London median annual salary £70,000 £65,000 £64,250
% change year-on-year +7.69% +1.17% +7.08%

ITIL
Job Vacancy Trend in the City of London

Job postings citing ITIL as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for ITIL in the City of London

ITIL
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing ITIL in the City of London.

Salary trend for ITIL in the City of London

ITIL
Salary Histogram in the City of London

Salary distribution for jobs citing ITIL in the City of London over the 6 months to 5 December 2020.

Salary histogram for ITIL in the City of London

For the 6 months to 5 December 2020, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for ITIL.

1 77 (41.85%) Finance
2 61 (33.15%) Microsoft
3 58 (31.52%) Windows
4 41 (22.28%) Active Directory
5 40 (21.74%) Office 365
6 35 (19.02%) VMware
7 34 (18.48%) ITSM
8 33 (17.93%) Change Management
8 33 (17.93%) Azure
9 32 (17.39%) Service Management
10 29 (15.76%) Infrastructure Engineering
11 27 (14.67%) Agile Software Development
11 27 (14.67%) Problem Management
11 27 (14.67%) ServiceNow
12 26 (14.13%) Cisco
13 25 (13.59%) Oracle
13 25 (13.59%) Firewall
13 25 (13.59%) VMware Infrastructure
14 24 (13.04%) Linux
15 23 (12.50%) SQL Server
15 23 (12.50%) SQL
15 23 (12.50%) JIRA
16 22 (11.96%) ITIL V3
16 22 (11.96%) Data Centre
16 22 (11.96%) Windows 10
16 22 (11.96%) Project Management
17 21 (11.41%) Configuration Management
17 21 (11.41%) Citrix
17 21 (11.41%) Cisco Certification
17 21 (11.41%) Windows Server

ITIL
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (7.61%) Oracle Workflow
2 10 (5.43%) MS Exchange
3 9 (4.89%) SharePoint
4 6 (3.26%) Skype for Business
5 3 (1.63%) Apache
5 3 (1.63%) IBM Notes
6 2 (1.09%) IIS
6 2 (1.09%) WebLogic
7 1 (0.54%) Blackberry Enterprise Server
7 1 (0.54%) CICS
7 1 (0.54%) CMS
7 1 (0.54%) Confluence
7 1 (0.54%) Gentran
7 1 (0.54%) SAS
Applications
1 15 (8.15%) Microsoft Office
2 2 (1.09%) Microsoft Excel
3 1 (0.54%) Microsoft Project
Business Applications
1 14 (7.61%) Remedy ITSM
2 10 (5.43%) Dynamics CRM
2 10 (5.43%) Siebel CRM
3 1 (0.54%) Oracle Applications
3 1 (0.54%) Oracle EBS
3 1 (0.54%) Oracle EBS R12
Cloud Services
1 40 (21.74%) Office 365
2 33 (17.93%) Azure
3 11 (5.98%) AWS
4 6 (3.26%) Azure Active Directory
5 5 (2.72%) IaaS
6 4 (2.17%) Mimecast
6 4 (2.17%) PaaS
7 3 (1.63%) Cloud Computing
8 2 (1.09%) OneDrive
8 2 (1.09%) SaaS
9 1 (0.54%) Azure Data Factory
9 1 (0.54%) Power Platform
9 1 (0.54%) Salesforce Sales Cloud
Communications & Networking
1 25 (13.59%) Firewall
2 18 (9.78%) DHCP
2 18 (9.78%) DNS
2 18 (9.78%) WAN
3 14 (7.61%) MPLS
4 13 (7.07%) VPN
5 11 (5.98%) BGP
5 11 (5.98%) OSPF
5 11 (5.98%) TCP/IP
5 11 (5.98%) VLAN
6 10 (5.43%) Cisco Nexus
6 10 (5.43%) Multicast
7 9 (4.89%) Cisco IOS
7 9 (4.89%) LAN
7 9 (4.89%) Skype
8 8 (4.35%) DMVPN
8 8 (4.35%) IGMP
8 8 (4.35%) NX-OS
8 8 (4.35%) Structured Cabling
9 7 (3.80%) VoIP
Database & Business Intelligence
1 23 (12.50%) SQL Server
2 10 (5.43%) Siebel EIM
2 10 (5.43%) SQL Server 2012
3 5 (2.72%) Data Warehouse
3 5 (2.72%) SQL Server Reporting Services
4 4 (2.17%) MySQL
5 3 (1.63%) SQL Server Integration Services
6 2 (1.09%) Relational Database
7 1 (0.54%) Amazon RDS
7 1 (0.54%) BusinessObjects
7 1 (0.54%) Cosmos DB
7 1 (0.54%) Oracle Database
7 1 (0.54%) Power BI
7 1 (0.54%) Qlik Sense
7 1 (0.54%) QlikView
Development Applications
1 23 (12.50%) JIRA
2 9 (4.89%) Git (software)
2 9 (4.89%) Team Foundation Server
3 3 (1.63%) Selenium
4 2 (1.09%) Cucumber
4 2 (1.09%) Eclipse
4 2 (1.09%) Sonatype Nexus
5 1 (0.54%) Jenkins
General
1 77 (41.85%) Finance
2 14 (7.61%) Banking
2 14 (7.61%) Italian Language
3 12 (6.52%) Legal
4 11 (5.98%) Law
5 10 (5.43%) Financial Institution
6 4 (2.17%) Back Office
6 4 (2.17%) Public Sector
7 3 (1.63%) International Banking
8 2 (1.09%) French Language
8 2 (1.09%) Housing Association
8 2 (1.09%) Police
8 2 (1.09%) Retail
9 1 (0.54%) Advertising
9 1 (0.54%) Billing
9 1 (0.54%) Brand Awareness
9 1 (0.54%) Front Office
Job Titles
1 37 (20.11%) Analyst
2 23 (12.50%) Support Manager
3 19 (10.33%) Network Engineer
4 16 (8.70%) Customer Support Manager
5 15 (8.15%) Applications Support
5 15 (8.15%) ITIL Manager
6 12 (6.52%) Support Engineer
7 11 (5.98%) Infrastructure Engineer
7 11 (5.98%) IT Manager
7 11 (5.98%) Senior Network Engineer
7 11 (5.98%) Support Analyst
8 8 (4.35%) Hyper-V Engineer
8 8 (4.35%) Infrastructure Team Leader
8 8 (4.35%) Storage Engineer
8 8 (4.35%) Team Leader
9 7 (3.80%) Azure Infrastructure Lead
9 7 (3.80%) IT Infrastructure Team Leader
9 7 (3.80%) Service Manager
10 6 (3.26%) Applications Support Analyst
10 6 (3.26%) Infrastructure Architect
Libraries, Frameworks & Software Standards
1 12 (6.52%) Web Services
2 10 (5.43%) CSS
2 10 (5.43%) CSS3
2 10 (5.43%) HTML
2 10 (5.43%) HTML5
2 10 (5.43%) REST
2 10 (5.43%) SOAP
3 8 (4.35%) 802.1X
4 2 (1.09%) .NET
4 2 (1.09%) FIX Protocol
4 2 (1.09%) Gherkin
4 2 (1.09%) JSON
4 2 (1.09%) pytest
4 2 (1.09%) SailPoint
4 2 (1.09%) XML
5 1 (0.54%) COM
5 1 (0.54%) ISPF
5 1 (0.54%) LDAP
5 1 (0.54%) Middleware
5 1 (0.54%) Spring
Miscellaneous
1 22 (11.96%) Data Centre
2 11 (5.98%) Management Information System
2 11 (5.98%) Public Cloud
3 10 (5.43%) CMDB
4 8 (4.35%) Analytical Skills
5 4 (2.17%) Hybrid Cloud
5 4 (2.17%) Private Cloud
5 4 (2.17%) Self-Motivation
6 3 (1.63%) Client/Server
6 3 (1.63%) Reinsurance
6 3 (1.63%) User Experience
7 2 (1.09%) EMC VNX
7 2 (1.09%) Enterprise Storage
7 2 (1.09%) Fixed Income
7 2 (1.09%) PKI
7 2 (1.09%) Smartphone
7 2 (1.09%) Video Conferencing
8 1 (0.54%) Blog
8 1 (0.54%) Equities
8 1 (0.54%) Replication
Operating Systems
1 58 (31.52%) Windows
2 24 (13.04%) Linux
3 22 (11.96%) Windows 10
4 21 (11.41%) Windows Server
5 19 (10.33%) Unix
6 11 (5.98%) Windows Server 2012
7 6 (3.26%) Windows Server 2016
8 5 (2.72%) Red Hat Enterprise Linux
8 5 (2.72%) Windows Server 2019
9 3 (1.63%) Windows Server 2008
10 2 (1.09%) Android
10 2 (1.09%) Windows 7
11 1 (0.54%) Apple iOS
11 1 (0.54%) Windows Server 2003
Processes & Methodologies
1 34 (18.48%) ITSM
2 33 (17.93%) Change Management
3 32 (17.39%) Service Management
4 29 (15.76%) Infrastructure Engineering
5 27 (14.67%) Agile Software Development
5 27 (14.67%) Problem Management
6 22 (11.96%) ITIL V3
6 22 (11.96%) Project Management
7 21 (11.41%) Configuration Management
8 20 (10.87%) Problem-Solving
8 20 (10.87%) Project Delivery
9 18 (9.78%) DevOps
9 18 (9.78%) Workflow
10 17 (9.24%) Service Delivery
11 16 (8.70%) Cybersecurity
12 15 (8.15%) Information Security
12 15 (8.15%) Mentoring
13 14 (7.61%) CRM
13 14 (7.61%) Data Management
14 13 (7.07%) Migration
Programming Languages
1 23 (12.50%) SQL
2 19 (10.33%) PowerShell
3 18 (9.78%) Java
4 11 (5.98%) JavaScript
5 10 (5.43%) Python
6 6 (3.26%) Perl
7 3 (1.63%) Bash Shell
7 3 (1.63%) Shell Script
8 2 (1.09%) C#
8 2 (1.09%) Korn
9 1 (0.54%) C
9 1 (0.54%) COBOL
9 1 (0.54%) JCL
9 1 (0.54%) PHP
9 1 (0.54%) PL/SQL
9 1 (0.54%) Ruby
9 1 (0.54%) T-SQL
9 1 (0.54%) VB
Qualifications
1 21 (11.41%) Cisco Certification
2 20 (10.87%) Degree
3 13 (7.07%) Microsoft Certification
3 13 (7.07%) PMP
4 12 (6.52%) CCNP
5 11 (5.98%) CISSP
6 10 (5.43%) MCSE
7 9 (4.89%) CCNA
8 8 (4.35%) ITIL Certification
9 5 (2.72%) CISM
9 5 (2.72%) ITIL Foundation Certificate
10 4 (2.17%) ISO 27001 Lead Implementer
11 3 (1.63%) A+ Certification
11 3 (1.63%) CISA
11 3 (1.63%) SC Cleared
11 3 (1.63%) Security Cleared
12 2 (1.09%) CCIE
12 2 (1.09%) ISEB
12 2 (1.09%) Linux+ Certification
12 2 (1.09%) MCSA
Quality Assurance & Compliance
1 18 (9.78%) SLA
2 13 (7.07%) ISO/IEC 27001
3 11 (5.98%) NIST
4 7 (3.80%) COBIT
5 5 (2.72%) GDPR
6 4 (2.17%) ISO 31000
6 4 (2.17%) ISO/IEC 20000
6 4 (2.17%) QA
7 2 (1.09%) Data Quality
7 2 (1.09%) ISO 9001
7 2 (1.09%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 1 (0.54%) HIPAA
8 1 (0.54%) ISO/IEC 27005
8 1 (0.54%) PCI DSS
8 1 (0.54%) PMO
8 1 (0.54%) Sarbanes-Oxley
System Software
1 41 (22.28%) Active Directory
2 25 (13.59%) VMware Infrastructure
3 19 (10.33%) Hyper-V
4 10 (5.43%) XenDesktop
5 8 (4.35%) XenApp
6 5 (2.72%) Virtual Desktop
6 5 (2.72%) vSphere
7 4 (2.17%) VMware ESXi
8 1 (0.54%) Firmware
8 1 (0.54%) Time Sharing Option
Systems Management
1 18 (9.78%) SCCM
2 7 (3.80%) SCOM
3 6 (3.26%) Microsoft Intune
4 5 (2.72%) NetBackup
5 4 (2.17%) ITRS Geneos
5 4 (2.17%) Single Sign-On
6 3 (1.63%) Ansible
6 3 (1.63%) Control-M
6 3 (1.63%) HP Quality Center
6 3 (1.63%) Netcool
6 3 (1.63%) Netcool/OMNIbus
6 3 (1.63%) Tivoli
6 3 (1.63%) Tivoli Monitoring
6 3 (1.63%) vCenter Server
7 2 (1.09%) Cisco CUCM
8 1 (0.54%) CA Endevor
8 1 (0.54%) FortiGate
8 1 (0.54%) Opscode Chef
8 1 (0.54%) Puppet
8 1 (0.54%) SCOrch
Vendors
1 61 (33.15%) Microsoft
2 35 (19.02%) VMware
3 27 (14.67%) ServiceNow
4 26 (14.13%) Cisco
5 25 (13.59%) Oracle
6 21 (11.41%) Citrix
7 14 (7.61%) Remedy
8 11 (5.98%) CheckPoint
8 11 (5.98%) Palo Alto
8 11 (5.98%) SolarWinds
9 10 (5.43%) Siebel
10 9 (4.89%) HP
10 9 (4.89%) Infoblox
11 8 (4.35%) F5
11 8 (4.35%) ForeScout
12 5 (2.72%) iManage
13 4 (2.17%) IBM
13 4 (2.17%) Informatica
14 3 (1.63%) Lotus
14 3 (1.63%) Red Hat