Period
to 21 August 2018

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 21 August 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
Central London > City of London
6 months to
21 Aug 2018
Same period 2017 Same period 2016
Rank 51 24 24
Rank change year-on-year -27 0 -2
Permanent jobs citing ITIL 570 762 1,001
As % of all permanent IT jobs advertised in the City of London 5.20% 7.49% 7.79%
As % of the Processes & Methodologies category 5.64% 8.18% 8.48%
Number of salaries quoted 518 674 886
City of London median annual salary £47,500 £50,000 £52,500
Median salary % change year-on-year -5.00% -4.76% +4.48%
10th Percentile £26,250 £29,000 £30,000
90th Percentile £80,000 £77,500 £77,500
Central London median annual salary £47,500 £50,000 £50,000
% change year-on-year -5.00% - -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 10,103 9,311 11,806
As % of all permanent IT jobs advertised in the City of London 92.24% 91.50% 91.82%
Number of salaries quoted 8,972 8,371 10,793
City of London median annual salary £65,000 £60,000 £58,000
Median salary % change year-on-year +8.33% +3.45% +5.45%
10th Percentile £37,000 £35,750 £35,000
90th Percentile £93,750 £92,500 £87,500
Central London median annual salary £62,500 £60,000 £57,500
% change year-on-year +4.17% +4.35% +4.55%

ITIL
Job Vacancy Trend in the City of London

Job postings citing ITIL as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for ITIL in the City of London

ITIL
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the City of London.

Salary trend for ITIL in the City of London

ITIL
Salary Histogram in the City of London

The salary distribution of IT jobs citing ITIL in the City of London over the 6 months to 21 August 2018.

Salary histogram for ITIL in the City of London

ITIL
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the City of London region over the 6 months to 21 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge +1 6 £52,500 +16.67%
ITIL
Central London

For the 6 months to 21 August 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for ITIL.

1 286 (50.18%) Windows
2 260 (45.61%) Microsoft
3 223 (39.12%) Finance
4 189 (33.16%) Active Directory
5 138 (24.21%) SQL
6 129 (22.63%) Microsoft Office
7 127 (22.28%) Office 365
8 114 (20.00%) Windows Server
9 111 (19.47%) VMware
10 102 (17.89%) Citrix
11 99 (17.37%) Windows 7
12 96 (16.84%) SQL Server
13 94 (16.49%) VMware Infrastructure
14 89 (15.61%) Service Management
15 88 (15.44%) Agile Software Development
16 87 (15.26%) Project Management
17 81 (14.21%) MS Exchange
17 81 (14.21%) Problem-Solving
18 78 (13.68%) PowerShell
19 77 (13.51%) Analytical Skills
20 75 (13.16%) Windows Server 2012
20 75 (13.16%) Service Delivery
21 73 (12.81%) Firewall
22 71 (12.46%) DNS
22 71 (12.46%) Microsoft Azure
23 69 (12.11%) Windows 10
24 68 (11.93%) Cisco
25 67 (11.75%) Microsoft Certification
26 64 (11.23%) Windows Server 2008
26 64 (11.23%) Problem Management

ITIL
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 81 (14.21%) MS Exchange
2 50 (8.77%) SharePoint
3 44 (7.72%) Exchange Server 2010
4 24 (4.21%) Skype for Business
5 20 (3.51%) Exchange Server 2013
6 14 (2.46%) IIS
6 14 (2.46%) Tomcat
7 12 (2.11%) Elasticsearch
8 11 (1.93%) Apache
9 7 (1.23%) WebSphere
10 6 (1.05%) WebLogic
11 5 (0.88%) JBoss
12 4 (0.70%) Blackberry Enterprise Server
12 4 (0.70%) MQSeries
12 4 (0.70%) SharePoint 2013
13 3 (0.53%) BizTalk Server
13 3 (0.53%) CMS
13 3 (0.53%) Confluence
13 3 (0.53%) Drupal
13 3 (0.53%) Moodle
Applications
1 129 (22.63%) Microsoft Office
2 31 (5.44%) Microsoft Excel
3 17 (2.98%) Microsoft Project
4 16 (2.81%) Microsoft PowerPoint
5 12 (2.11%) MS Visio
6 2 (0.35%) Acrobat
6 2 (0.35%) AutoCAD
7 1 (0.18%) Maya
Business Applications
1 24 (4.21%) Dynamics CRM
2 10 (1.75%) Infor SunSystems
2 10 (1.75%) ReMetrica
3 6 (1.05%) Elite 3E
3 6 (1.05%) Remedy ITSM
4 4 (0.70%) Dynamics NAV
4 4 (0.70%) SAP Business One
5 3 (0.53%) iTrent
5 3 (0.53%) Unit4 Business World
6 2 (0.35%) Dynamics AX
6 2 (0.35%) Eikon
6 2 (0.35%) Salesforce.com CRM
6 2 (0.35%) SAP BPC
6 2 (0.35%) Sentinel
7 1 (0.18%) MetaTrader
7 1 (0.18%) Oracle Cash Management
7 1 (0.18%) Oracle E-Business Tax
7 1 (0.18%) Oracle Payables
7 1 (0.18%) Oracle Receivables
7 1 (0.18%) Oracle Subledger Accounting
Cloud Services
1 127 (22.28%) Office 365
2 71 (12.46%) Microsoft Azure
3 35 (6.14%) Amazon AWS
4 12 (2.11%) G Suite
5 11 (1.93%) SaaS
6 8 (1.40%) OneDrive
7 6 (1.05%) IaaS
7 6 (1.05%) PaaS
7 6 (1.05%) Slack
8 5 (0.88%) Mimecast
9 4 (0.70%) Amazon EC2
9 4 (0.70%) AWS CloudFormation
10 3 (0.53%) Google Cloud Platform
10 3 (0.53%) Trello
11 2 (0.35%) Adobe Creative Cloud
11 2 (0.35%) Salesforce Service Cloud
12 1 (0.18%) Azure Data Factory
12 1 (0.18%) Azure Functions
12 1 (0.18%) iTunes
12 1 (0.18%) Serverless
Communications & Networking
1 73 (12.81%) Firewall
2 71 (12.46%) DNS
3 60 (10.53%) WAN
4 55 (9.65%) TCP/IP
5 54 (9.47%) VPN
6 47 (8.25%) DHCP
6 47 (8.25%) LAN
7 26 (4.56%) VoIP
8 25 (4.39%) Internet
9 22 (3.86%) Skype
10 19 (3.33%) SAN
11 16 (2.81%) IP Telephony
12 14 (2.46%) Intranet
13 12 (2.11%) Ethernet
13 12 (2.11%) SSL
14 10 (1.75%) MPLS
15 9 (1.58%) VLAN
16 8 (1.40%) Network Security
17 6 (1.05%) Cisco ASA
17 6 (1.05%) OpenLDAP
Database & Business Intelligence
1 96 (16.84%) SQL Server
2 22 (3.86%) SQL Server 2012
3 21 (3.68%) SQL Server Reporting Services
4 20 (3.51%) SQL Server 2014
5 19 (3.33%) SQL Server Integration Services
6 17 (2.98%) SQL Server Analysis Services
7 13 (2.28%) OLTP
7 13 (2.28%) Siebel EIM
8 10 (1.75%) Relational Database
9 9 (1.58%) SQL Server 2008
10 8 (1.40%) MySQL
11 7 (1.23%) Data Warehouse
11 7 (1.23%) RDBMS
12 6 (1.05%) Oracle Database
13 4 (0.70%) Apache Cassandra
13 4 (0.70%) Big Data
13 4 (0.70%) KDB
13 4 (0.70%) SQL Server 2016
14 3 (0.53%) Apache Hive
14 3 (0.53%) HBase
Development Applications
1 25 (4.39%) JIRA
2 22 (3.86%) Team Foundation Server
3 21 (3.68%) Visual Studio
4 6 (1.05%) HP UFT
4 6 (1.05%) Jenkins
4 6 (1.05%) Selenium
4 6 (1.05%) SoapUI
5 4 (0.70%) MSI
6 2 (0.35%) InstallShield
6 2 (0.35%) LoadRunner
6 2 (0.35%) Octopus Deploy
6 2 (0.35%) Visual Studio Team System
6 2 (0.35%) WinDbg
7 1 (0.18%) AdminStudio
7 1 (0.18%) Eclipse
7 1 (0.18%) Git (software)
7 1 (0.18%) GitLab
7 1 (0.18%) LSMW
7 1 (0.18%) Maven
7 1 (0.18%) TeamCity
General
1 223 (39.12%) Finance
2 47 (8.25%) Banking
3 39 (6.84%) Legal
4 38 (6.67%) Law
5 32 (5.61%) Telecoms
6 15 (2.63%) Back Office
6 15 (2.63%) Investment Banking
7 11 (1.93%) Front Office
8 9 (1.58%) Billing
8 9 (1.58%) Financial Institution
8 9 (1.58%) Retail
9 7 (1.23%) Advertising
9 7 (1.23%) Marketing
10 6 (1.05%) Military
11 5 (0.88%) Publishing
12 4 (0.70%) Games
13 2 (0.35%) French Language
13 2 (0.35%) Manufacturing
13 2 (0.35%) Spanish Language
14 1 (0.18%) German Language
Job Titles
1 179 (31.40%) Analyst
2 82 (14.39%) Support Analyst
3 78 (13.68%) Support Engineer
4 71 (12.46%) Service Analyst
5 59 (10.35%) Applications Support
6 49 (8.60%) Service Desk Analyst
7 44 (7.72%) Service Manager
8 43 (7.54%) Desktop Support
9 36 (6.32%) Applications Support Analyst
10 35 (6.14%) IT Support
11 33 (5.79%) IT Engineer
12 30 (5.26%) Infrastructure Engineer
13 28 (4.91%) Delivery Manager
14 27 (4.74%) Services Delivery Manager
15 24 (4.21%) IT Manager
15 24 (4.21%) Technical Analyst
16 23 (4.04%) Project Manager
17 22 (3.86%) 2nd Line Support
17 22 (3.86%) Team Leader
18 21 (3.68%) IT Support Engineer
Libraries, Frameworks & Software Standards
1 19 (3.33%) LDAP
2 17 (2.98%) .NET
3 15 (2.63%) FIX Protocol
3 15 (2.63%) XML
4 11 (1.93%) Web Services
5 10 (1.75%) Middleware
6 9 (1.58%) HTML
6 9 (1.58%) J2EE
6 9 (1.58%) LAMP
6 9 (1.58%) X-Windows
7 8 (1.40%) CSS
8 7 (1.23%) .NET Framework
8 7 (1.23%) XSLT
9 6 (1.05%) ASP.NET
10 5 (0.88%) Java EE
10 5 (0.88%) JMS
10 5 (0.88%) REST
11 4 (0.70%) jQuery
11 4 (0.70%) Kafka
12 3 (0.53%) ASP.NET MVC
Miscellaneous
1 77 (13.51%) Analytical Skills
2 35 (6.14%) Management Information System
3 32 (5.61%) Fintech
4 30 (5.26%) Blackberry
5 29 (5.09%) Self-Motivation
6 24 (4.21%) Computer Science
7 22 (3.86%) Data Centre
8 16 (2.81%) User Experience
9 15 (2.63%) iPhone
10 14 (2.46%) Linux Command Line
11 12 (2.11%) Foreign Exchange (FX)
12 11 (1.93%) Video Conferencing
13 9 (1.58%) Fat Client
13 9 (1.58%) Thin Client
14 8 (1.40%) CMDB
14 8 (1.40%) Enterprise Cloud
15 7 (1.23%) Driving Licence
16 6 (1.05%) BYOD
16 6 (1.05%) Data Protection Act
16 6 (1.05%) Public Cloud
Operating Systems
1 286 (50.18%) Windows
2 114 (20.00%) Windows Server
3 99 (17.37%) Windows 7
4 75 (13.16%) Windows Server 2012
5 69 (12.11%) Windows 10
6 64 (11.23%) Windows Server 2008
7 63 (11.05%) Linux
8 38 (6.67%) Unix
9 23 (4.04%) Android
9 23 (4.04%) Windows Server 2003
10 16 (2.81%) Windows 8
11 13 (2.28%) Mac OS
12 11 (1.93%) Red Hat Enterprise Linux
13 9 (1.58%) Apple iOS
13 9 (1.58%) Mac OS X
14 3 (0.53%) CentOS
15 2 (0.35%) Solaris
15 2 (0.35%) Windows Mobile
16 1 (0.18%) Mac OS X Server
16 1 (0.18%) VMS
Processes & Methodologies
1 89 (15.61%) Service Management
2 88 (15.44%) Agile Software Development
3 87 (15.26%) Project Management
4 81 (14.21%) Problem-Solving
5 75 (13.16%) Service Delivery
6 64 (11.23%) Problem Management
7 61 (10.70%) PRINCE2
8 58 (10.18%) ITIL V3
9 52 (9.12%) Change Management
10 49 (8.60%) ITSM
11 41 (7.19%) Infrastructure Engineering
12 40 (7.02%) Incident Management
13 39 (6.84%) Information Security
14 38 (6.67%) DevOps
15 36 (6.32%) Continuous Improvement
16 33 (5.79%) CRM
16 33 (5.79%) Stakeholder Management
17 31 (5.44%) SDLC
18 26 (4.56%) Release Management
19 25 (4.39%) Root Cause Analysis
Programming Languages
1 138 (24.21%) SQL
2 78 (13.68%) PowerShell
3 29 (5.09%) Java
4 25 (4.39%) Perl
5 23 (4.04%) Python
6 21 (3.68%) Bash Shell
7 12 (2.11%) C#
8 10 (1.75%) Shell Script
9 9 (1.58%) PHP
10 8 (1.40%) JavaScript
11 7 (1.23%) Korn
11 7 (1.23%) T-SQL
12 6 (1.05%) Bourne shell
12 6 (1.05%) VBScript
13 5 (0.88%) C
13 5 (0.88%) Ruby
14 4 (0.70%) PL/SQL
14 4 (0.70%) VB
15 1 (0.18%) Jython
15 1 (0.18%) VBA
Qualifications
1 67 (11.75%) Microsoft Certification
2 47 (8.25%) Degree
3 46 (8.07%) MCSE
4 45 (7.89%) ITIL Certification
5 37 (6.49%) MCP
6 27 (4.74%) CISSP
7 26 (4.56%) Cisco Certification
8 24 (4.21%) CCNA
9 23 (4.04%) CISM
10 20 (3.51%) MCSA
11 17 (2.98%) DBS Check
12 14 (2.46%) Computer Science Degree
13 13 (2.28%) CISA
13 13 (2.28%) ITIL Foundation Certificate
14 11 (1.93%) Security Cleared
15 9 (1.58%) A+ Certification
15 9 (1.58%) MCDST
16 8 (1.40%) CRISC
16 8 (1.40%) SC Cleared
17 6 (1.05%) CCNP
Quality Assurance & Compliance
1 47 (8.25%) SLA
2 30 (5.26%) QA
3 24 (4.21%) COBIT
4 19 (3.33%) ISO/IEC 27001
5 14 (2.46%) GDPR
6 7 (1.23%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 5 (0.88%) PMO
8 4 (0.70%) ISO 9001
9 2 (0.35%) MiFID
9 2 (0.35%) PCI DSS
9 2 (0.35%) SEPA
10 1 (0.18%) EMIR
10 1 (0.18%) FATCA
10 1 (0.18%) HMG Security Policy Framework
10 1 (0.18%) ISO/IEC 20000
10 1 (0.18%) RMADS
System Software
1 189 (33.16%) Active Directory
2 94 (16.49%) VMware Infrastructure
3 43 (7.54%) XenApp
4 33 (5.79%) XenDesktop
5 31 (5.44%) Hyper-V
6 23 (4.04%) vSphere
7 18 (3.16%) Virtual Desktop
8 11 (1.93%) XenServer
9 10 (1.75%) Virtual Machines
10 9 (1.58%) VMware ESXi
11 7 (1.23%) Microsoft App-V
12 5 (0.88%) Terminal Server
12 5 (0.88%) Virtual Servers
12 5 (0.88%) VMware Workstation
13 4 (0.70%) DFS Replication
13 4 (0.70%) Docker
14 3 (0.53%) HDFS
14 3 (0.53%) Squid
15 2 (0.35%) BitLocker
15 2 (0.35%) ProxySG
Systems Management
1 36 (6.32%) SCCM
2 14 (2.46%) Nagios
3 13 (2.28%) WSUS
4 11 (1.93%) Kibana
4 11 (1.93%) Microsoft Intune
5 9 (1.58%) Puppet
6 8 (1.40%) vCenter Server
7 7 (1.23%) Ansible
7 7 (1.23%) Single Sign-On
8 6 (1.05%) Control-M
8 6 (1.05%) Jamf Pro
9 5 (0.88%) AirWatch
9 5 (0.88%) ITRS Geneos
10 4 (0.70%) HP Quality Center
10 4 (0.70%) Terraform
11 3 (0.53%) Cisco CUCM
11 3 (0.53%) Grafana
11 3 (0.53%) Oozie
11 3 (0.53%) Opscode Chef
11 3 (0.53%) Perfmon
Vendors
1 260 (45.61%) Microsoft
2 111 (19.47%) VMware
3 102 (17.89%) Citrix
4 68 (11.93%) Cisco
5 41 (7.19%) ServiceNow
6 39 (6.84%) Oracle
7 31 (5.44%) HP
8 28 (4.91%) Apple
9 21 (3.68%) Ivanti
10 15 (2.63%) iManage
11 13 (2.28%) Siebel
12 11 (1.93%) Bloomberg
12 11 (1.93%) MobileIron
12 11 (1.93%) Sybase
13 10 (1.75%) NetApp
13 10 (1.75%) Remedy
13 10 (1.75%) SAP
14 9 (1.58%) CheckPoint
14 9 (1.58%) Google
14 9 (1.58%) Reuters