Period
to 23 August 2019

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 23 August 2019 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
Central London > City of London
6 months to
23 Aug 2019
Same period 2018 Same period 2017
Rank 57 51 24
Rank change year-on-year -6 -27 0
Permanent jobs citing ITIL 486 568 760
As % of all permanent IT jobs advertised in the City of London 4.77% 5.20% 7.48%
As % of the Processes & Methodologies category 5.10% 5.58% 8.06%
Number of salaries quoted 397 513 673
City of London median annual salary £52,500 £47,500 £50,000
Median salary % change year-on-year +10.53% -5.00% -4.76%
10th Percentile £30,000 £26,250 £29,050
90th Percentile £82,500 £80,000 £77,500
Central London median annual salary £52,500 £47,500 £50,000
% change year-on-year +10.53% -5.00% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 9,534 10,177 9,434
As % of all permanent IT jobs advertised in the City of London 93.61% 93.12% 92.87%
Number of salaries quoted 8,419 9,027 8,497
City of London median annual salary £67,500 £65,000 £60,000
Median salary % change year-on-year +3.85% +8.33% +3.45%
10th Percentile £37,500 £36,250 £35,250
90th Percentile £97,500 £93,750 £92,500
Central London median annual salary £65,000 £62,500 £60,000
% change year-on-year +4.00% +4.17% +4.35%

ITIL
Job Vacancy Trend in the City of London

Job postings citing ITIL as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for ITIL in the City of London

ITIL
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the City of London.

Salary trend for ITIL in the City of London

ITIL
Salary Histogram in the City of London

The salary distribution of IT jobs citing ITIL in the City of London over the 6 months to 23 August 2019.

Salary histogram for ITIL in the City of London

ITIL
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the City of London region over the 6 months to 23 August 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge -6 6 £24,000 -54.29%
ITIL
Central London

For the 6 months to 23 August 2019, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for ITIL.

1 227 (46.71%) Windows
2 190 (39.09%) Microsoft
3 169 (34.77%) Finance
4 134 (27.57%) Windows Server
5 133 (27.37%) Active Directory
6 116 (23.87%) Office 365
7 115 (23.66%) SQL
8 97 (19.96%) Service Management
9 91 (18.72%) Service Delivery
10 89 (18.31%) Microsoft Office
11 87 (17.90%) Change Management
11 87 (17.90%) Azure
12 76 (15.64%) SQL Server
12 76 (15.64%) Citrix
12 76 (15.64%) Degree
13 71 (14.61%) Problem-Solving
14 70 (14.40%) PowerShell
15 67 (13.79%) Windows 10
15 67 (13.79%) SCCM
16 64 (13.17%) ITSM
17 60 (12.35%) VMware
18 55 (11.32%) DNS
19 53 (10.91%) Windows 7
20 52 (10.70%) Law
21 51 (10.49%) Cisco
22 50 (10.29%) SLA
22 50 (10.29%) AWS
23 49 (10.08%) Analytical Skills
24 47 (9.67%) LAN
25 46 (9.47%) WAN

ITIL
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (7.00%) SharePoint
2 31 (6.38%) MS Exchange
3 25 (5.14%) Skype for Business
4 13 (2.67%) IIS
5 10 (2.06%) CMS
5 10 (2.06%) Exchange Server 2010
6 9 (1.85%) Exchange Server 2013
7 7 (1.44%) Exchange Server 2003
8 6 (1.23%) SharePoint 2010
9 5 (1.03%) Confluence
10 4 (0.82%) nginx
10 4 (0.82%) Tomcat
11 3 (0.62%) Apache
12 1 (0.21%) BizTalk Server
12 1 (0.21%) Exchange Server 2007
12 1 (0.21%) OpenStack
12 1 (0.21%) SharePoint 2013
12 1 (0.21%) WebSphere
12 1 (0.21%) WordPress
Applications
1 89 (18.31%) Microsoft Office
2 20 (4.12%) Microsoft Excel
3 15 (3.09%) Microsoft PowerPoint
4 5 (1.03%) Microsoft Project
5 4 (0.82%) MS Visio
6 2 (0.41%) Acrobat
7 1 (0.21%) AutoCAD
7 1 (0.21%) Revit
Business Applications
1 9 (1.85%) Elite 3E
1 9 (1.85%) Remedy ITSM
2 6 (1.23%) Dynamics GP
3 5 (1.03%) SAP CO
3 5 (1.03%) SAP FI
3 5 (1.03%) SAP FI/CO
3 5 (1.03%) SAP MM
3 5 (1.03%) SAP PS
3 5 (1.03%) SAP SD
4 3 (0.62%) Dynamics CRM
5 2 (0.41%) Eloqua
5 2 (0.41%) Oracle Financials
6 1 (0.21%) Carpe Diem
6 1 (0.21%) Oracle EBS
6 1 (0.21%) Oracle EBS R12
6 1 (0.21%) Oracle ERP
Cloud Services
1 116 (23.87%) Office 365
2 87 (17.90%) Azure
3 50 (10.29%) AWS
4 32 (6.58%) Power Platform
5 12 (2.47%) AWS CloudFormation
6 8 (1.65%) GitHub
6 8 (1.65%) SaaS
7 6 (1.23%) Azure Active Directory
7 6 (1.23%) Slack
8 5 (1.03%) Azure Data Factory
8 5 (1.03%) Mimecast
9 4 (0.82%) IaaS
9 4 (0.82%) PaaS
10 3 (0.62%) Apigee
10 3 (0.62%) Cloud Computing
10 3 (0.62%) OpenShift
11 2 (0.41%) Adobe Analytics
11 2 (0.41%) GCP
11 2 (0.41%) Rackspace Cloud
12 1 (0.21%) Amazon EC2
Communications & Networking
1 55 (11.32%) DNS
2 47 (9.67%) LAN
3 46 (9.47%) WAN
4 42 (8.64%) DHCP
5 37 (7.61%) TCP/IP
6 33 (6.79%) VPN
7 26 (5.35%) Skype
8 25 (5.14%) SAN
9 24 (4.94%) Internet
10 23 (4.73%) Firewall
11 19 (3.91%) Wireless
12 18 (3.70%) VoIP
13 15 (3.09%) Network Security
14 10 (2.06%) NAS
15 8 (1.65%) MPLS
15 8 (1.65%) Unified Communications
16 5 (1.03%) Remote Desktop
17 3 (0.62%) Broadband
17 3 (0.62%) SMTP
17 3 (0.62%) SSL
Database & Business Intelligence
1 76 (15.64%) SQL Server
2 44 (9.05%) SQL Server Analysis Services
3 36 (7.41%) Data Warehouse
4 32 (6.58%) Power BI
5 26 (5.35%) SQL Server 2012
6 25 (5.14%) SQL Server Integration Services
7 23 (4.73%) Microsoft Analysis Services
8 21 (4.32%) PostgreSQL
9 18 (3.70%) SQL Server Reporting Services
10 14 (2.88%) SQL Server 2014
11 12 (2.47%) SQL Server 2008
11 12 (2.47%) SQL Server 2016
12 9 (1.85%) Relational Database
13 7 (1.44%) MySQL
14 5 (1.03%) BusinessObjects
14 5 (1.03%) BusinessObjects Web Intelligence
15 3 (0.62%) Big Data
15 3 (0.62%) SQL Server 2005
16 2 (0.41%) NoSQL
16 2 (0.41%) Redis
Development Applications
1 14 (2.88%) JIRA
2 10 (2.06%) Atlassian Bamboo
2 10 (2.06%) Bitbucket
3 8 (1.65%) Git (software)
4 7 (1.44%) Jenkins
5 5 (1.03%) Eclipse
6 4 (0.82%) Hudson
6 4 (0.82%) MSI
6 4 (0.82%) Selenium
7 3 (0.62%) GoCD
7 3 (0.62%) JMeter
7 3 (0.62%) Octopus Deploy
8 2 (0.41%) Sonatype Nexus
8 2 (0.41%) TeamCity
9 1 (0.21%) Ant
9 1 (0.21%) Cucumber
9 1 (0.21%) eggPlant
9 1 (0.21%) SoapUI
9 1 (0.21%) SQL Server Management Studio (SSMS)
9 1 (0.21%) Team Foundation Server
General
1 169 (34.77%) Finance
2 52 (10.70%) Law
3 38 (7.82%) Banking
4 36 (7.41%) Legal
5 32 (6.58%) Telecoms
6 9 (1.85%) Financial Institution
7 7 (1.44%) Back Office
8 6 (1.23%) Advertising
8 6 (1.23%) Marketing
9 5 (1.03%) Front Office
9 5 (1.03%) Hindi Language
10 3 (0.62%) Billing
10 3 (0.62%) Investment Banking
10 3 (0.62%) Public Sector
10 3 (0.62%) Publishing
11 2 (0.41%) Local Government
12 1 (0.21%) Electronics
12 1 (0.21%) French Language
12 1 (0.21%) International Banking
12 1 (0.21%) Manufacturing
Job Titles
1 146 (30.04%) Analyst
2 83 (17.08%) Support Analyst
3 53 (10.91%) Service Analyst
4 47 (9.67%) Service Manager
5 41 (8.44%) IT Manager
6 39 (8.02%) Applications Support
7 37 (7.61%) Service Desk Analyst
8 36 (7.41%) Desktop Support
8 36 (7.41%) IT Support
9 32 (6.58%) IT Analyst
10 30 (6.17%) Infrastructure Engineer
10 30 (6.17%) Infrastructure Manager
11 25 (5.14%) DBA
11 25 (5.14%) Support Engineer
12 24 (4.94%) Administrator
13 21 (4.32%) 2nd Line Support
13 21 (4.32%) Applications Support Analyst
13 21 (4.32%) Desktop Analyst
13 21 (4.32%) Desktop Support Analyst
14 19 (3.91%) IT Support Analyst
Libraries, Frameworks & Software Standards
1 31 (6.38%) .NET
2 23 (4.73%) XML
3 9 (1.85%) HTML
4 8 (1.65%) FIX Protocol
5 7 (1.44%) Software Packaging
6 5 (1.03%) JSON
6 5 (1.03%) MDX
6 5 (1.03%) Web Services
7 4 (0.82%) CSS
7 4 (0.82%) SOAP
8 2 (0.41%) .NET Framework
8 2 (0.41%) jQuery
8 2 (0.41%) LDAP
8 2 (0.41%) libvirt
8 2 (0.41%) Node.js
9 1 (0.21%) 802.1X
9 1 (0.21%) ASP.NET MVC
9 1 (0.21%) HTML5
9 1 (0.21%) REST
9 1 (0.21%) RESTful
Miscellaneous
1 49 (10.08%) Analytical Skills
2 36 (7.41%) Management Information System
3 32 (6.58%) Data Centre
4 25 (5.14%) Blackberry
5 22 (4.53%) Public Cloud
6 21 (4.32%) iPad
7 19 (3.91%) Reinsurance
7 19 (3.91%) Self-Motivation
8 17 (3.50%) iPhone
9 15 (3.09%) Smartphone
10 14 (2.88%) AS400
10 14 (2.88%) iSeries
10 14 (2.88%) Video Conferencing
11 12 (2.47%) Private Cloud
12 10 (2.06%) Replication
13 9 (1.85%) Blog
14 7 (1.44%) Enterprise Software
14 7 (1.44%) Hedge funds
15 5 (1.03%) Hybrid Cloud
15 5 (1.03%) PKI
Operating Systems
1 227 (46.71%) Windows
2 134 (27.57%) Windows Server
3 67 (13.79%) Windows 10
4 53 (10.91%) Windows 7
5 27 (5.56%) Linux
6 24 (4.94%) Android
7 21 (4.32%) Apple iOS
7 21 (4.32%) Windows Server 2008
8 15 (3.09%) Unix
9 14 (2.88%) Mac OS
9 14 (2.88%) Windows 8
10 13 (2.67%) Windows Server 2012
11 10 (2.06%) Mac OS X
12 5 (1.03%) CentOS
13 4 (0.82%) Ubuntu
14 3 (0.62%) Red Hat Enterprise Linux
14 3 (0.62%) Windows Server 2003
15 2 (0.41%) Debian
16 1 (0.21%) Windows XP
Processes & Methodologies
1 97 (19.96%) Service Management
2 91 (18.72%) Service Delivery
3 87 (17.90%) Change Management
4 71 (14.61%) Problem-Solving
5 64 (13.17%) ITSM
6 46 (9.47%) Infrastructure Engineering
7 43 (8.85%) Incident Management
8 41 (8.44%) Agile Software Development
8 41 (8.44%) Problem Management
9 40 (8.23%) Project Management
10 39 (8.02%) User Acceptance Testing
11 38 (7.82%) ITIL V3
12 37 (7.61%) PRINCE2
13 34 (7.00%) Proactive Monitoring
14 32 (6.58%) Migration
15 30 (6.17%) DevOps
16 28 (5.76%) Decision-Making
16 28 (5.76%) Release Management
17 24 (4.94%) Document Management
17 24 (4.94%) IT Strategy
Programming Languages
1 115 (23.66%) SQL
2 70 (14.40%) PowerShell
3 17 (3.50%) Bash Shell
4 16 (3.29%) Python
5 15 (3.09%) Java
6 14 (2.88%) RPG
7 13 (2.67%) C#
8 10 (2.06%) JavaScript
8 10 (2.06%) T-SQL
9 9 (1.85%) VB.NET
10 7 (1.44%) C
10 7 (1.44%) Groovy
11 4 (0.82%) Ruby
12 3 (0.62%) Objective-C
13 2 (0.41%) Perl
13 2 (0.41%) PHP
13 2 (0.41%) PL/SQL
13 2 (0.41%) VB
13 2 (0.41%) VBScript
14 1 (0.21%) VBA
Qualifications
1 76 (15.64%) Degree
2 41 (8.44%) ITIL Certification
3 34 (7.00%) ITIL Foundation Certificate
4 29 (5.97%) Microsoft Certification
5 21 (4.32%) MCP
6 18 (3.70%) CISSP
7 16 (3.29%) Computer Science Degree
7 16 (3.29%) MCSE
8 13 (2.67%) Cisco Certification
9 10 (2.06%) A+ Certification
9 10 (2.06%) MCSA
10 8 (1.65%) CISA
11 7 (1.44%) CISM
11 7 (1.44%) MCTS
11 7 (1.44%) PMP
11 7 (1.44%) Security Cleared
12 6 (1.23%) HND
12 6 (1.23%) MCDST
13 5 (1.03%) PRINCE2 Certification
14 4 (0.82%) CCSP
Quality Assurance & Compliance
1 50 (10.29%) SLA
2 17 (3.50%) ISO/IEC 27001
3 12 (2.47%) COBIT
4 8 (1.65%) QA
5 4 (0.82%) GDPR
5 4 (0.82%) MiFID
6 3 (0.62%) Cyber Essentials
6 3 (0.62%) NIST
6 3 (0.62%) Sarbanes-Oxley
7 2 (0.41%) COSO
7 2 (0.41%) ISO 22301
7 2 (0.41%) PMO
8 1 (0.21%) ISO 9000
8 1 (0.21%) ITGC
8 1 (0.21%) PCI DSS
System Software
1 133 (27.37%) Active Directory
2 29 (5.97%) VMware Infrastructure
3 24 (4.94%) XenApp
4 15 (3.09%) VMware ESXi
5 13 (2.67%) Hyper-V
6 11 (2.26%) XenDesktop
7 10 (2.06%) Docker
8 8 (1.65%) VMware Workstation
9 5 (1.03%) vSphere
10 4 (0.82%) BitLocker
10 4 (0.82%) Microsoft App-V
11 3 (0.62%) Firmware
11 3 (0.62%) Virtual Machines
11 3 (0.62%) VMware NSX
12 2 (0.41%) KVM
12 2 (0.41%) Microsoft Virtual Server
12 2 (0.41%) oVirt
12 2 (0.41%) QEMU
12 2 (0.41%) Virtual Desktop
12 2 (0.41%) Virtual Servers
Systems Management
1 67 (13.79%) SCCM
2 13 (2.67%) Ansible
3 12 (2.47%) Microsoft Clustering
4 10 (2.06%) Kubernetes
4 10 (2.06%) Puppet
4 10 (2.06%) Terraform
5 9 (1.85%) Nagios
5 9 (1.85%) SCOM
6 8 (1.65%) vCenter Server
7 7 (1.44%) Opscode Chef
8 6 (1.23%) Control-M
8 6 (1.23%) EdgeSight
8 6 (1.23%) Jamf Pro
9 4 (0.82%) Failover Clustering
9 4 (0.82%) ITRS Geneos
9 4 (0.82%) ZABBIX
10 3 (0.62%) EMC NetWorker
10 3 (0.62%) HP SiteScope
10 3 (0.62%) Packer
10 3 (0.62%) WSUS
Vendors
1 190 (39.09%) Microsoft
2 76 (15.64%) Citrix
3 60 (12.35%) VMware
4 51 (10.49%) Cisco
5 30 (6.17%) ServiceNow
6 20 (4.12%) HP
7 15 (3.09%) iManage
8 13 (2.67%) Oracle
8 13 (2.67%) Veeam
9 12 (2.47%) Avaya
10 11 (2.26%) Salesforce.com
11 10 (2.06%) 3PAR
11 10 (2.06%) Apple
11 10 (2.06%) Ivanti
11 10 (2.06%) Remedy
12 8 (1.65%) Talend
13 7 (1.44%) Atlassian
13 7 (1.44%) Qualys
14 6 (1.23%) SAP
14 6 (1.23%) Splunk