Customer Service Jobs in Cleveland

Customer Service
North East > Cleveland

The table below provides summary statistics for permanent job vacancies advertised in Cleveland requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 30 May 2025, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 2 - -
Rank change year-on-year - - -
Permanent jobs citing Customer Service 5 0 0
As % of all permanent jobs advertised in Cleveland 41.67% - -
As % of the Processes & Methodologies category 100.00% - -
Number of salaries quoted 1 0 0
Median annual salary (50th Percentile) £25,087 - -
North East median annual salary £25,087 £29,500 £40,000
% change year-on-year -14.96% -26.25% +41.59%

All Process and Methodology Skills
Cleveland

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Cleveland.

Permanent vacancies with a requirement for process or methodology skills 5 0 1
As % of all permanent jobs advertised in Cleveland 41.67% - 100.00%
Number of salaries quoted 1 0 1
10th Percentile - - -
25th Percentile - - £47,375
Median annual salary (50th Percentile) £25,087 - £49,750
Median % change year-on-year - - +24.38%
75th Percentile - - £52,125
90th Percentile - - -
North East median annual salary £42,500 £47,500 £47,711
% change year-on-year -10.53% -0.44% +12.26%

Customer Service
Job Vacancy Trend in Cleveland

Job postings citing Customer Service as a proportion of all IT jobs advertised in Cleveland.

Job vacancy trend for Customer Service in Cleveland

Customer Service
Co-occurring Skills and Capabilities in Cleveland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 5 (100.00%) Broadband
General
1 5 (100.00%) Banking
2 3 (60.00%) Games
Job Titles
1 4 (80.00%) Customer Service Advisor
2 1 (20.00%) Customer Service Representative
Processes & Methodologies
1 3 (60.00%) Problem-Solving
Vendors
1 5 (100.00%) BT