1st Line Support Job Trends in Cornwall

First Line Support
South West > Cornwall

The median First Line Support salary in Cornwall is £26,700 per year, according to job vacancies posted during the 6 months leading to 16 September 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 Sep 2025
Same period 2024 Same period 2023
Rank 24 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st Line Support 10 0 0
As % of all permanent jobs advertised in Cornwall 6.49% - -
As % of the Job Titles category 7.14% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £26,050 - -
Median annual salary (50th Percentile) £26,700 - -
75th Percentile £27,350 - -
90th Percentile - - -
South West median annual salary £26,000 £24,000 £23,500
% change year-on-year +8.33% +2.13% -6.00%

All Permanent IT Job Vacancies
Cornwall

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Cornwall. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Cornwall with a recognized job title 140 123 54
% of permanent jobs with a recognized job title 90.91% 87.86% 91.53%
Number of salaries quoted 85 91 34
10th Percentile £27,000 £25,750 £28,000
25th Percentile £30,000 £30,000 £30,125
Median annual salary (50th Percentile) £32,000 £40,000 £35,000
Median % change year-on-year -20.00% +14.29% -6.67%
75th Percentile £40,000 £41,656 £45,000
90th Percentile £48,000 £80,000 £53,500
South West median annual salary £45,272 £52,000 £55,000
% change year-on-year -12.94% -5.45% +10.00%

1st Line Support
Job Vacancy Trend in Cornwall

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Cornwall.

Job vacancy trend for 1st Line Support in Cornwall

1st Line Support
Salary Trend in Cornwall

Salary distribution trend for 1st Line Support job vacancies in Cornwall.

Salary distribution trend for 1st Line Support job vacancies in Cornwall

1st Line Support
Job Locations in Cornwall

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Cornwall region over the 6 months to 16 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
St Ives - 10 £26,700 - 1
1st Line Support
South West

1st Line Support Skill Set
Top 13 Co-occurring Skills and Capabilities in Cornwall

For the 6 months to 16 September 2025, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cornwall region featuring 1st Line Support in the job title.

1 10 (100.00%) Microsoft Excel
1 10 (100.00%) SharePoint
1 10 (100.00%) Microsoft Exchange
1 10 (100.00%) Progress
1 10 (100.00%) Microsoft
1 10 (100.00%) Active Directory
1 10 (100.00%) Apple
1 10 (100.00%) Firewall
1 10 (100.00%) Microsoft 365
1 10 (100.00%) Driving Licence
1 10 (100.00%) Problem-Solving
1 10 (100.00%) Social Skills
1 10 (100.00%) Remote Monitoring and Management

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Cornwall by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (100.00%) Microsoft Exchange
1 10 (100.00%) SharePoint
Applications
1 10 (100.00%) Microsoft Excel
Cloud Services
1 10 (100.00%) Microsoft 365
Communications & Networking
1 10 (100.00%) Firewall
General
1 10 (100.00%) Social Skills
Miscellaneous
1 10 (100.00%) Driving Licence
Processes & Methodologies
1 10 (100.00%) Problem-Solving
1 10 (100.00%) Remote Monitoring and Management
System Software
1 10 (100.00%) Active Directory
Vendors
1 10 (100.00%) Apple
1 10 (100.00%) Microsoft
1 10 (100.00%) Progress