Period
to 21 May 2018

The median annual salary for a 2nd Line Support Engineer was - in advertised job vacancies in Cornwall during the 6 months to 21 May 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
South West > Cornwall
6 months to
21 May 2018
Same period 2017 Same period 2016
Rank 62 47 28
Rank change year-on-year -15 -19 -11
Permanent jobs requiring a 2nd Line Support Engineer 3 2 13
As % of all permanent IT jobs advertised in Cornwall 0.98% 0.66% 7.34%
As % of the Job Titles category 1.10% 0.79% 7.47%
Number of salaries quoted 0 2 13
Cornwall median annual salary - £25,000 £23,000
Median salary % change year-on-year - +8.70% +9.52%
South West median annual salary £28,000 £26,500 £25,000
% change year-on-year +5.66% +6.00% +8.70%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cornwall. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cornwall
Permanent vacancies in Cornwall with a recognized job title 272 254 174
% of permanent IT jobs with a recognized job title 88.60% 83.55% 98.31%
Number of salaries quoted 147 168 163
Cornwall median annual salary £35,000 £37,500 £30,000
Median salary % change year-on-year -6.67% +25.00% +20.00%
10th Percentile £20,300 £19,275 £18,750
90th Percentile £55,000 £55,000 £47,500
South West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +5.38%

2nd Line Support Engineer
Job Vacancy Trend in Cornwall

Job postings that featured 2nd Line Support Engineer in the job title as a percentage of all IT jobs advertised in Cornwall.

Job vacancy trend for 2nd Line Support Engineer in Cornwall

2nd Line Support Engineer
Salary Trend in Cornwall

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in Cornwall.

Salary trend for 2nd Line Support Engineer in Cornwall

2nd Line Support Engineer
Job Locations in Cornwall

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the Cornwall region over the 6 months to 21 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newquay - 3 - -
2nd Line Support Engineer
South West

2nd Line Support Engineer Skill Set
Top 24 Co-occurring IT Skills in Cornwall

For the 6 months to 21 May 2018, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cornwall region featuring 2nd Line Support Engineer in the job title.

1 3 (100.00%) HTML
1 3 (100.00%) JavaScript
1 3 (100.00%) SQL Server
1 3 (100.00%) Microsoft Office
1 3 (100.00%) CSS
1 3 (100.00%) ITIL
1 3 (100.00%) SharePoint
1 3 (100.00%) Business Intelligence
1 3 (100.00%) SLA
1 3 (100.00%) Microsoft
1 3 (100.00%) ITIL Certification
1 3 (100.00%) Service Management
1 3 (100.00%) Service Delivery
1 3 (100.00%) Stakeholder Management
1 3 (100.00%) TOGAF
1 3 (100.00%) Degree
1 3 (100.00%) Continuous Improvement
1 3 (100.00%) Office 365
1 3 (100.00%) User Experience
1 3 (100.00%) OneDrive
1 3 (100.00%) Power BI
1 3 (100.00%) Proactive Management
1 3 (100.00%) Decision-Making
1 3 (100.00%) Problem-Solving

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in Cornwall by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (100.00%) SharePoint
Applications
1 3 (100.00%) Microsoft Office
Cloud Services
1 3 (100.00%) Office 365
1 3 (100.00%) OneDrive
Database & Business Intelligence
1 3 (100.00%) Power BI
1 3 (100.00%) SQL Server
Libraries, Frameworks & Software Standards
1 3 (100.00%) CSS
1 3 (100.00%) HTML
Miscellaneous
1 3 (100.00%) User Experience
Processes & Methodologies
1 3 (100.00%) Business Intelligence
1 3 (100.00%) Continuous Improvement
1 3 (100.00%) Decision-Making
1 3 (100.00%) ITIL
1 3 (100.00%) Proactive Management
1 3 (100.00%) Problem-Solving
1 3 (100.00%) Service Delivery
1 3 (100.00%) Service Management
1 3 (100.00%) Stakeholder Management
1 3 (100.00%) TOGAF
Programming Languages
1 3 (100.00%) JavaScript
Qualifications
1 3 (100.00%) Degree
1 3 (100.00%) ITIL Certification
Quality Assurance & Compliance
1 3 (100.00%) SLA
Vendors
1 3 (100.00%) Microsoft