The median annual salary for a 2nd Line Support Engineer was £26,500 in advertised job vacancies in the South West during the 3 months to 24 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
England / South West
3 months to
24 Apr 2017
Same period 2016 Same period 2015
Rank 204 180 185
Rank change year-on-year -24 +5  
Permanent jobs requiring a 2nd Line Support Engineer 23 70 60
As % of all permanent IT jobs advertised in the South West 0.45% 1.21% 0.96%
As % of the Job Titles category 0.46% 1.25% 0.99%
Number of salaries quoted 21 70 52
Median salary £26,500 £25,000 £23,000
Median salary % change year-on-year +6.00% +8.69%  
90% offered a salary of more than £25,000 £22,500 £20,550
10% offered a salary of more than £29,000 £30,000 £35,000
UK excluding London median salary £26,000 £25,750 £25,000
% change year-on-year +0.97% +3.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South West
Permanent job vacancies with a job title containing a recognized job role 4965 5582 6079
As % of all permanent IT job vacancies advertised in the South West 96.30% 96.81% 97.59%
Number of salaries quoted 4125 4652 4995
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.66%  
90% offered a salary of more than £25,000 £25,000 £23,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

2nd Line Support Engineer
Job Vacancy Trend in the South West

The job posting trend of jobs advertised in the South West that featured 2nd Line Support Engineer in the job title.

Job vacancy trend for 2nd Line Support Engineer in the South West

2nd Line Support Engineer
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in the South West.

Salary trend for 2nd Line Support Engineer in the South West

2nd Line Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the South West region over the 3 months to 24 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +2 9 £26,500 -5.35% 1
Wiltshire -2 9 £25,000 -9.09%
Cornwall -13 2 £25,000 +13.63%
Dorset +6 1 £25,000 +4.16% 1
Devon -6 1 - -
Somerset -18 1 - -
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South West

For the 6 months to 24 April 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring 2nd Line Support Engineer in the job title.

1 39 (95.12%) Windows
2 33 (80.49%) Microsoft
3 29 (70.73%) Active Directory
4 21 (51.22%) Windows Server
5 20 (48.78%) Security Cleared
6 14 (34.15%) LAN
6 14 (34.15%) WAN
7 13 (31.71%) Microsoft Office
7 13 (31.71%) SLA
8 12 (29.27%) SC Cleared
9 11 (26.83%) Wi-Fi
10 10 (24.39%) Service Management
10 10 (24.39%) ITIL
10 10 (24.39%) SCCM
11 9 (21.95%) Problem Management
11 9 (21.95%) Windows 7
11 9 (21.95%) WLAN
11 9 (21.95%) Cisco
12 8 (19.51%) DHCP
12 8 (19.51%) Service Delivery
12 8 (19.51%) ITIL V3
12 8 (19.51%) Infrastructure Management
12 8 (19.51%) DV Cleared
12 8 (19.51%) Virtual Desktop
13 7 (17.07%) Windows Server 2008
13 7 (17.07%) VMware
13 7 (17.07%) TCP/IP
13 7 (17.07%) DNS
14 6 (14.63%) Office 365
15 5 (12.20%) Windows Server 2012

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (9.76%) MS Exchange
2 3 (7.32%) Exchange Server 2007
2 3 (7.32%) Exchange Server 2010
3 1 (2.44%) IIS
Applications
1 13 (31.71%) Microsoft Office
Cloud Services
1 6 (14.63%) Office 365
2 2 (4.88%) Microsoft Azure
3 1 (2.44%) Cloud Computing
Communications & Networking
1 14 (34.15%) LAN
1 14 (34.15%) WAN
2 11 (26.83%) Wi-Fi
3 9 (21.95%) WLAN
4 8 (19.51%) DHCP
5 7 (17.07%) DNS
5 7 (17.07%) TCP/IP
6 5 (12.20%) Firewall
7 3 (7.32%) ADSL
7 3 (7.32%) Internet
8 2 (4.88%) Broadband
8 2 (4.88%) FTP
8 2 (4.88%) HTTP
8 2 (4.88%) HTTPS
8 2 (4.88%) IMAP
8 2 (4.88%) SAN
8 2 (4.88%) SMTP
8 2 (4.88%) SSL
8 2 (4.88%) VPN
9 1 (2.44%) VLAN
Database & Business Intelligence
1 4 (9.76%) SQL Server
2 1 (2.44%) Amazon RDS
General
1 2 (4.88%) Aerospace
1 2 (4.88%) Military
2 1 (2.44%) Advertising
2 1 (2.44%) Finance
2 1 (2.44%) Manufacturing
Miscellaneous
1 4 (9.76%) Smartphone
2 3 (7.32%) Mobile Computing
3 2 (4.88%) Client/Server
3 2 (4.88%) Driving Licence
4 1 (2.44%) Clustering
4 1 (2.44%) Data Centre
4 1 (2.44%) Device Driver
4 1 (2.44%) Fintech
Operating Systems
1 39 (95.12%) Windows
2 21 (51.22%) Windows Server
3 9 (21.95%) Windows 7
4 7 (17.07%) Windows Server 2008
5 5 (12.20%) Windows Server 2012
6 3 (7.32%) Windows 10
6 3 (7.32%) Windows XP
7 1 (2.44%) Windows Server 2003
Processes & Methodologies
1 10 (24.39%) ITIL
1 10 (24.39%) Service Management
2 9 (21.95%) Problem Management
3 8 (19.51%) Infrastructure Management
3 8 (19.51%) ITIL V3
3 8 (19.51%) Service Delivery
4 2 (4.88%) Change Control
4 2 (4.88%) Data Protection
5 1 (2.44%) Fault Analysis
5 1 (2.44%) Time Management
5 1 (2.44%) Virtual Environments
Programming Languages
1 2 (4.88%) SQL
Qualifications
1 20 (48.78%) Security Cleared
2 12 (29.27%) SC Cleared
3 8 (19.51%) DV Cleared
4 4 (9.76%) MCP
5 2 (4.88%) CCNA
5 2 (4.88%) Cisco Certification
5 2 (4.88%) VMware Certified Professional (VCP)
6 1 (2.44%) Degree
6 1 (2.44%) MCSA
6 1 (2.44%) MCSE
6 1 (2.44%) Microsoft Certification
Quality Assurance & Compliance
1 13 (31.71%) SLA
System Software
1 29 (70.73%) Active Directory
2 8 (19.51%) Virtual Desktop
3 4 (9.76%) Hyper-V
4 3 (7.32%) VMware Infrastructure
5 1 (2.44%) XenApp
Systems Management
1 10 (24.39%) SCCM
2 2 (4.88%) Systems Management Server (SMS)
3 1 (2.44%) Backup Exec
Vendors
1 33 (80.49%) Microsoft
2 9 (21.95%) Cisco
3 7 (17.07%) VMware
4 3 (7.32%) ServiceNow
5 2 (4.88%) Apple
6 1 (2.44%) Citrix
6 1 (2.44%) HP
6 1 (2.44%) Veeam
Bournemouth, Dorset
Team Jobs
Salary: From £22,000 to £23,000 per annum 25days hols,pension,private medical
Posted: 5 days ago