Help Desk Analyst Jobs in Coventry

Help Desk Analyst
West Midlands > Coventry

The median Help Desk Analyst salary in Coventry is £26,500 per year according to job vacancies posted during the 6 months to 2 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 30 69 -
Rank change year-on-year +39 - -
Permanent jobs requiring a Help Desk Analyst 10 4 0
As % of all permanent jobs advertised in Coventry 4.39% 0.86% -
As % of the Job Titles category 4.50% 0.92% -
Number of salaries quoted 10 4 0
10th Percentile - - -
25th Percentile £14,620 £31,250 -
Median annual salary (50th Percentile) £26,500 £32,500 -
Median % change year-on-year -18.46% - -
75th Percentile £27,250 £33,750 -
90th Percentile - - -
West Midlands median annual salary £23,000 £32,000 £20,400
% change year-on-year -28.13% +56.86% -9.33%

All Permanent IT Job Vacancies
Coventry

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Coventry. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Coventry with a recognized job title 222 435 597
% of permanent jobs with a recognized job title 97.37% 93.75% 93.43%
Number of salaries quoted 172 311 358
10th Percentile £26,850 £35,500 £27,500
25th Percentile £41,250 £36,250 £35,000
Median annual salary (50th Percentile) £51,300 £50,000 £45,000
Median % change year-on-year +2.60% +11.11% +12.50%
75th Percentile £65,000 £65,000 £59,750
90th Percentile £68,750 £74,500 £76,790
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.82%

Help Desk Analyst
Job Vacancy Trend in Coventry

Job postings that featured Help Desk Analyst in the job title as a proportion of all IT jobs advertised in Coventry.

Job vacancy trend for Help Desk Analyst in Coventry

Help Desk Analyst
Salary Trend in Coventry

3-month moving average salary quoted in jobs citing Help Desk Analyst in Coventry.

Salary trend for Help Desk Analyst in Coventry

Help Desk Analyst Skill Set
Top 27 Co-occurring Skills and Capabilities in Coventry

For the 6 months to 2 May 2024, Help Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Coventry region featuring Help Desk Analyst in the job title.

1 10 (100.00%) ERP
1 10 (100.00%) Wi-Fi
1 10 (100.00%) Finance
1 10 (100.00%) Retail
1 10 (100.00%) Asset Management
1 10 (100.00%) Continuous Improvement
1 10 (100.00%) Microsoft
1 10 (100.00%) Customer Service
2 6 (60.00%) Problem-Solving
2 6 (60.00%) Microsoft 365
2 6 (60.00%) Windows 8
2 6 (60.00%) Windows Server 2012
2 6 (60.00%) Analytical Skills
2 6 (60.00%) Windows 10
2 6 (60.00%) Windows Server
2 6 (60.00%) Hardware Maintenance
2 6 (60.00%) Windows 7
2 6 (60.00%) Windows
2 6 (60.00%) SharePoint
3 4 (40.00%) LAN
3 4 (40.00%) WAN
3 4 (40.00%) Self-Motivation
3 4 (40.00%) Mentoring
3 4 (40.00%) Critical Thinking
3 4 (40.00%) Social Skills
3 4 (40.00%) Active Directory
3 4 (40.00%) Microsoft Office

Help Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Coventry by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (60.00%) SharePoint
Applications
1 4 (40.00%) Microsoft Office
Cloud Services
1 6 (60.00%) Microsoft 365
Communications & Networking
1 10 (100.00%) Wi-Fi
2 4 (40.00%) LAN
2 4 (40.00%) WAN
General
1 10 (100.00%) Finance
1 10 (100.00%) Retail
2 6 (60.00%) Analytical Skills
3 4 (40.00%) Social Skills
Miscellaneous
1 4 (40.00%) Self-Motivation
Operating Systems
1 6 (60.00%) Windows
1 6 (60.00%) Windows 10
1 6 (60.00%) Windows 7
1 6 (60.00%) Windows 8
1 6 (60.00%) Windows Server
1 6 (60.00%) Windows Server 2012
Processes & Methodologies
1 10 (100.00%) Asset Management
1 10 (100.00%) Continuous Improvement
1 10 (100.00%) Customer Service
1 10 (100.00%) ERP
2 6 (60.00%) Hardware Maintenance
2 6 (60.00%) Problem-Solving
3 4 (40.00%) Critical Thinking
3 4 (40.00%) Mentoring
System Software
1 4 (40.00%) Active Directory
Vendors
1 10 (100.00%) Microsoft