Period
to 25 November 2017

The median annual salary for a Service Analyst was £19,375 in advertised job vacancies in Coventry during the 6 months to 25 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
West Midlands > Coventry
6 months to
25 Nov 2017
Same period 2016 Same period 2015
Rank 64 86 101
Rank change year-on-year +22 +15 -19
Permanent jobs requiring a Service Analyst 38 23 5
As % of all permanent IT jobs advertised in Coventry 2.90% 1.62% 0.35%
As % of the Job Titles category 3.02% 1.72% 0.36%
Number of salaries quoted 38 23 9
Coventry median annual salary £19,375 £20,500 £20,000
Median salary % change year-on-year -5.49% +2.50% -33.33%
10th Percentile £16,625 £16,150 £19,000
90th Percentile £21,975 £44,375 £27,200
West Midlands median annual salary £22,000 £22,742 £21,250
% change year-on-year -3.26% +7.02% -25.44%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Coventry. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Coventry
Permanent vacancies in Coventry with a recognized job title 1257 1335 1388
% of permanent IT jobs with a recognized job title 95.88% 94.28% 96.19%
Number of salaries quoted 1021 1123 1160
Coventry median annual salary £40,000 £42,250 £42,500
Median salary % change year-on-year -5.33% -0.59% +6.25%
10th Percentile £22,000 £23,550 £26,250
90th Percentile £61,250 £61,250 £61,250
West Midlands median annual salary £40,000 £40,000 £40,000

Service Analyst
Job Vacancy Trend in Coventry

Job postings that featured Service Analyst in the job title as a percentage of all IT jobs advertised in Coventry.

Job vacancy trend for Service Analyst in Coventry

Service Analyst
Salary Trend in Coventry

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in Coventry.

Salary trend for Service Analyst in Coventry

Service Analyst Skill Set
Top 28 Co-occurring IT Skills in Coventry

For the 6 months to 25 November 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Coventry region featuring Service Analyst in the job title.

1 20 (52.63%) Windows
2 10 (26.32%) ITIL
3 8 (21.05%) Windows Server
3 8 (21.05%) Data Protection
4 7 (18.42%) Microsoft
4 7 (18.42%) Active Directory
5 6 (15.79%) Capita
6 5 (13.16%) Citrix
7 4 (10.53%) Windows 7
7 4 (10.53%) Windows Vista
8 3 (7.89%) IBM
8 3 (7.89%) Remedy
8 3 (7.89%) Windows XP
8 3 (7.89%) Network Monitoring
8 3 (7.89%) Data Centre
9 2 (5.26%) Degree
10 1 (2.63%) Wi-Fi
10 1 (2.63%) Incident Management
10 1 (2.63%) Skype for Business
10 1 (2.63%) Bomgar
10 1 (2.63%) MS Exchange
10 1 (2.63%) LAN
10 1 (2.63%) WAN
10 1 (2.63%) TCP/IP
10 1 (2.63%) VPN
10 1 (2.63%) SharePoint
10 1 (2.63%) DMZ
10 1 (2.63%) Systems Management Server (SMS)

Service Analyst Skill Set
Co-occurring IT Skills in Coventry by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.63%) MS Exchange
1 1 (2.63%) SharePoint
1 1 (2.63%) Skype for Business
Communications & Networking
1 1 (2.63%) DMZ
1 1 (2.63%) LAN
1 1 (2.63%) TCP/IP
1 1 (2.63%) VPN
1 1 (2.63%) WAN
1 1 (2.63%) Wi-Fi
Miscellaneous
1 3 (7.89%) Data Centre
Operating Systems
1 20 (52.63%) Windows
2 8 (21.05%) Windows Server
3 4 (10.53%) Windows 7
3 4 (10.53%) Windows Vista
4 3 (7.89%) Windows XP
Processes & Methodologies
1 10 (26.32%) ITIL
2 8 (21.05%) Data Protection
3 3 (7.89%) Network Monitoring
4 1 (2.63%) Incident Management
Qualifications
1 2 (5.26%) Degree
System Software
1 7 (18.42%) Active Directory
Systems Management
1 1 (2.63%) Systems Management Server (SMS)
Vendors
1 7 (18.42%) Microsoft
2 6 (15.79%) Capita
3 5 (13.16%) Citrix
4 3 (7.89%) IBM
4 3 (7.89%) Remedy
5 1 (2.63%) Bomgar