Customer Service Representative Job Trends in Cramlington

Customer Service Representative
Northumberland > Cramlington

The median Customer Service Representative salary in Cramlington is £26,000 per year, according to job vacancies posted during the 6 months leading to 19 March 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
19 Mar 2026
Same period 2025 Same period 2024
Rank 2 - -
Rank change year-on-year - - -
Permanent jobs requiring a Customer Service Representative 1 0 0
As % of all permanent jobs in Cramlington 33.33% - -
As % of the Job Titles category 50.00% - -
Number of salaries quoted 1 0 0
Median annual salary (50th Percentile) £26,000 - -
Northumberland median annual salary £26,000 - -

All Permanent IT Job Roles
Cramlington

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Cramlington. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Cramlington with a recognized job title 2 4 14
% of permanent jobs with a recognized job title 66.67% 100.00% 93.33%
Number of salaries quoted 2 3 9
10th Percentile £24,200 £39,600 -
25th Percentile £24,500 £44,625 £26,500
Median annual salary (50th Percentile) £25,000 £56,000 £45,000
Median % change year-on-year -55.36% +24.44% +42.86%
75th Percentile £25,500 £60,125 £55,000
90th Percentile £25,800 £60,800 £64,250
Northumberland median annual salary £26,000 £57,500 £39,005
% change year-on-year -54.78% +47.42% +23.83%

Customer Service Representative Skill Set
Top 2 Co-Occurring Skills & Capabilities in Cramlington

For the 6 months to 19 March 2026, Customer Service Representative job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Cramlington region featuring Customer Service Representative in the job title.

1 1 (100.00%) Customer Experience
1 1 (100.00%) Customer Service

Customer Service Representative Skill Set
Co-Occurring Skills & Capabilities in Cramlington by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 1 (100.00%) Organisational Skills
1 1 (100.00%) Social Skills
Miscellaneous
1 1 (100.00%) Self-Motivation
Processes & Methodologies
1 1 (100.00%) Customer Experience
1 1 (100.00%) Customer Service