Customer Service Representative
North East > Northumberland
The median Customer Service Representative salary in Northumberland is £26,000 per year, according to job vacancies posted during the 6 months leading to 19 March 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 19 Mar 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 3 | - | - |
| Rank change year-on-year | - | - | - |
| Permanent jobs requiring a Customer Service Representative | 1 | 0 | 0 |
| As % of all permanent jobs in Northumberland | 12.50% | - | - |
| As % of the Job Titles category | 14.29% | - | - |
| Number of salaries quoted | 1 | 0 | 0 |
| Median annual salary (50th Percentile) | £26,000 | - | - |
| North East median annual salary | £26,000 | - | - |
All Permanent IT Job Roles
Northumberland
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Northumberland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in Northumberland with a recognized job title | 7 | 19 | 56 |
| % of permanent jobs with a recognized job title | 87.50% | 95.00% | 96.55% |
| Number of salaries quoted | 3 | 15 | 50 |
| 10th Percentile | £24,400 | £26,929 | £24,500 |
| 25th Percentile | £25,000 | £33,750 | £28,407 |
| Median annual salary (50th Percentile) | £26,000 | £57,500 | £39,005 |
| Median % change year-on-year | -54.78% | +47.42% | +23.83% |
| 75th Percentile | £28,000 | £63,875 | £58,750 |
| 90th Percentile | £29,200 | £64,000 | £65,146 |
| North East median annual salary | £45,749 | £50,000 | £47,500 |
| % change year-on-year | -8.50% | +5.26% | -2.19% |
Customer Service Representative
Job Locations in Northumberland
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service Representative within the Northumberland region over the 6 months to 19 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Cramlington | - | 1 | £26,000 | - | |
| Customer Service Representative North East |
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Customer Service Representative Skill Set
Top 2 Co-Occurring Skills & Capabilities in Northumberland
For the 6 months to 19 March 2026, Customer Service Representative job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Northumberland region featuring Customer Service Representative in the job title.
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Customer Service Representative Skill Set
Co-Occurring Skills & Capabilities in Northumberland by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:
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