Period
to 23 November 2017

The median annual salary for a 1st Line Support Analyst was £21,000 in advertised job vacancies in Croydon during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support Analyst
South London > Croydon
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 54 55 56
Rank change year-on-year +1 +1 -10
Permanent jobs requiring a 1st Line Support Analyst 1 8 6
As % of all permanent IT jobs advertised in Croydon 0.28% 1.83% 1.52%
As % of the Job Titles category 0.30% 1.86% 1.55%
Number of salaries quoted 1 8 6
Croydon median annual salary £21,000 £22,000 £24,000
Median salary % change year-on-year -4.55% -8.33% -
10th Percentile £20,500 £19,050 £20,375
90th Percentile £21,500 £24,000 £25,000
South London median annual salary £22,500 £22,000 £24,000
% change year-on-year +2.27% -8.33% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Croydon. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Croydon
Permanent vacancies in Croydon with a recognized job title 336 431 388
% of permanent IT jobs with a recognized job title 95.45% 98.63% 98.23%
Number of salaries quoted 271 394 355
Croydon median annual salary £45,000 £48,500 £45,000
Median salary % change year-on-year -7.22% +7.78% +12.50%
10th Percentile £25,000 £24,500 £24,000
90th Percentile £75,000 £67,250 £60,000
South London median annual salary £45,000 £47,500 £45,000
% change year-on-year -5.26% +5.56% -

1st Line Support Analyst
Job Vacancy Trend in Croydon

Job postings that featured 1st Line Support Analyst in the job title as a percentage of all IT jobs advertised in Croydon.

Job vacancy trend for 1st Line Support Analyst in Croydon

1st Line Support Analyst
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst in Croydon.

Salary trend for 1st Line Support Analyst in Croydon

1st Line Support Analyst Skill Set
Top 5 Co-occurring IT Skills in Croydon

For the 6 months to 23 November 2017, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region featuring 1st Line Support Analyst in the job title.

1 1 (100.00%) Microsoft Office
1 1 (100.00%) MS Exchange
1 1 (100.00%) SLA
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory

1st Line Support Analyst Skill Set
Co-occurring IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) MS Exchange
Applications
1 1 (100.00%) Microsoft Office
Quality Assurance & Compliance
1 1 (100.00%) SLA
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Microsoft