The median annual salary for a 1st Line Support Analyst was - in advertised job vacancies in Croydon during the 3 months to 27 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support Analyst
London / Croydon
3 months to
27 Mar 2017
Same period 2016 Same period 2015
Rank - 39 32
Permanent jobs requiring a 1st Line Support Analyst 0 5 2
As % of all permanent IT jobs advertised in Croydon - 1.98% 1.18%
As % of the Job Titles category - 1.99% 1.20%
Number of salaries quoted 0 5 2
Median salary - £24,000 £24,000
UK excluding London median salary £21,000 £20,816 £21,000
% change year-on-year +0.88% -0.87%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Croydon. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Croydon
Permanent job vacancies with a job title containing a recognized job role 172 251 166
As % of all permanent IT job vacancies advertised in Croydon 97.18% 99.60% 98.22%
Number of salaries quoted 144 214 145
Median salary £47,500 £50,000 £37,500
Median salary % change year-on-year -5.00% +33.33%  
90% offered a salary of more than £23,000 £24,000 £24,000
10% offered a salary of more than £64,000 £57,500 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

1st Line Support Analyst
Job Vacancy Trend in Croydon

The job posting trend of jobs advertised in Croydon that featured 1st Line Support Analyst in the job title.

Job vacancy trend for 1st Line Support Analyst in Croydon

1st Line Support Analyst
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst in Croydon.

Salary trend for 1st Line Support Analyst in Croydon

1st Line Support Analyst Skill Set
Top 25 Co-occurring IT Skills in Croydon

For the 6 months to 27 March 2017, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region featuring 1st Line Support Analyst in the job title.

1 4 (80.00%) Windows
1 4 (80.00%) Microsoft
2 3 (60.00%) Windows Server
2 3 (60.00%) Windows 7
2 3 (60.00%) Windows Server 2008
2 3 (60.00%) Office 365
2 3 (60.00%) Active Directory
2 3 (60.00%) MS Excel
3 2 (40.00%) MS Exchange
3 2 (40.00%) Cisco
3 2 (40.00%) VMware
3 2 (40.00%) ITIL
3 2 (40.00%) Windows 8
3 2 (40.00%) Windows Server 2012
3 2 (40.00%) Ticket Management
3 2 (40.00%) DBS Check
4 1 (20.00%) ITIL V3
4 1 (20.00%) MCTS
4 1 (20.00%) Problem Management
4 1 (20.00%) Time Management
4 1 (20.00%) MS Office
4 1 (20.00%) Linux
4 1 (20.00%) Microsoft Certification
4 1 (20.00%) A+ Certification
4 1 (20.00%) Remedy

1st Line Support Analyst Skill Set
Co-occurring IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (40.00%) MS Exchange
Applications
1 3 (60.00%) MS Excel
2 1 (20.00%) MS Office
Cloud Services
1 3 (60.00%) Office 365
Operating Systems
1 4 (80.00%) Windows
2 3 (60.00%) Windows 7
2 3 (60.00%) Windows Server
2 3 (60.00%) Windows Server 2008
3 2 (40.00%) Windows 8
3 2 (40.00%) Windows Server 2012
4 1 (20.00%) Linux
Processes & Methodologies
1 2 (40.00%) ITIL
1 2 (40.00%) Ticket Management
2 1 (20.00%) ITIL V3
2 1 (20.00%) Problem Management
2 1 (20.00%) Time Management
Qualifications
1 2 (40.00%) DBS Check
2 1 (20.00%) A+ Certification
2 1 (20.00%) MCTS
2 1 (20.00%) Microsoft Certification
System Software
1 3 (60.00%) Active Directory
Vendors
1 4 (80.00%) Microsoft
2 2 (40.00%) Cisco
2 2 (40.00%) VMware
3 1 (20.00%) Remedy