The following table provides summary statistics for permanent job vacancies advertised in Croydon with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 3 months to 28 March 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
London / Croydon
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 32 44 29
Rank change year-on-year +12 -15  
Permanent jobs citing CRM 4 2 5
As % of all permanent IT jobs advertised in Croydon 2.23% 0.78% 2.96%
As % of the Processes & Methodologies category 2.68% 0.97% 4.07%
Number of salaries quoted 3 2 5
Median salary £31,500 £28,750 £50,000
Median salary % change year-on-year +9.56% -42.50%  
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.55%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Croydon with a requirement for process and methodology skills.

Process & Methodology Skills
Croydon
Permanent job vacancies with a requirement for process and methodology skills 149 206 123
As % of all permanent IT job vacancies advertised in Croydon 83.24% 79.84% 72.78%
Number of salaries quoted 117 173 103
Median salary £50,000 £55,000 £45,000
Median salary % change year-on-year -9.09% +22.22%  
90% offered a salary of more than £26,500 £28,000 £26,000
10% offered a salary of more than £70,000 £65,000 £62,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

CRM
Job Vacancy Trend in Croydon

The job posting trend of jobs advertised in Croydon citing CRM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in Croydon

CRM
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Croydon.

Salary trend for CRM in Croydon

For the 6 months to 28 March 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region with a requirement for CRM.

1 10 (58.82%) Social Media
2 9 (52.94%) Finance
3 7 (41.18%) Marketing
4 5 (29.41%) SLA
5 4 (23.53%) MailChimp
5 4 (23.53%) Digital Marketing
5 4 (23.53%) WordPress
5 4 (23.53%) Fintech
5 4 (23.53%) Twitter
5 4 (23.53%) Microsoft
5 4 (23.53%) SharePoint
5 4 (23.53%) Business Development
5 4 (23.53%) Dynamics CRM
5 4 (23.53%) Pay per click
5 4 (23.53%) Spanish Language
6 3 (17.65%) Retail
6 3 (17.65%) Symfony
6 3 (17.65%) CodeIgniter
6 3 (17.65%) Degree
6 3 (17.65%) E-Commerce
6 3 (17.65%) HTML
6 3 (17.65%) PHP
6 3 (17.65%) MySQL
6 3 (17.65%) CSS
6 3 (17.65%) jQuery
7 2 (11.76%) Analytics
7 2 (11.76%) Technical Analysis
7 2 (11.76%) Multichannel Retail
7 2 (11.76%) Salesforce.com
8 1 (5.88%) MS PowerPoint

CRM
Co-occurring IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (23.53%) SharePoint
1 4 (23.53%) WordPress
Applications
1 1 (5.88%) MS PowerPoint
Business Applications
1 4 (23.53%) Dynamics CRM
2 1 (5.88%) Salesforce.com CRM
Cloud Services
1 4 (23.53%) MailChimp
2 1 (5.88%) FinancialForce.com
Database & Business Intelligence
1 3 (17.65%) MySQL
General
1 9 (52.94%) Finance
2 7 (41.18%) Marketing
3 4 (23.53%) Spanish Language
4 3 (17.65%) Retail
Job Titles
1 5 (29.41%) Recruitment Resourcer
1 5 (29.41%) Resourcer
2 4 (23.53%) Digital Marketing Manager
2 4 (23.53%) Marketing Communications Manager
2 4 (23.53%) Marketing Manager
3 3 (17.65%) Developer
3 3 (17.65%) PHP Developer
4 2 (11.76%) Analyst
4 2 (11.76%) HTML Developer
4 2 (11.76%) IT Analyst
4 2 (11.76%) MySQL Developer
4 2 (11.76%) PHP MySQL Developer
4 2 (11.76%) Technical Analyst
5 1 (5.88%) Data Centre Manager
5 1 (5.88%) Data Manager
5 1 (5.88%) Graduate
5 1 (5.88%) Trainee
Libraries, Frameworks & Software Standards
1 3 (17.65%) CodeIgniter
1 3 (17.65%) CSS
1 3 (17.65%) HTML
1 3 (17.65%) jQuery
1 3 (17.65%) Symfony
Miscellaneous
1 10 (58.82%) Social Media
2 4 (23.53%) Fintech
3 1 (5.88%) Analytical Skills
3 1 (5.88%) CMDB
3 1 (5.88%) Data Centre
3 1 (5.88%) Management Information System
Processes & Methodologies
1 4 (23.53%) Business Development
1 4 (23.53%) Digital Marketing
1 4 (23.53%) Pay per click
2 3 (17.65%) E-Commerce
3 2 (11.76%) Analytics
3 2 (11.76%) Multichannel Retail
3 2 (11.76%) Technical Analysis
4 1 (5.88%) Budgeting and Forecasting
4 1 (5.88%) Data Centre Operations
4 1 (5.88%) Data Entry
4 1 (5.88%) Digital Analytics
4 1 (5.88%) Energy Management
4 1 (5.88%) Facilities Management
4 1 (5.88%) Financial Modelling
4 1 (5.88%) IT Strategy
4 1 (5.88%) SEO
4 1 (5.88%) Service Delivery
4 1 (5.88%) Time Management
Programming Languages
1 3 (17.65%) PHP
Qualifications
1 3 (17.65%) Degree
2 1 (5.88%) ACCA
2 1 (5.88%) CIMA
Quality Assurance & Compliance
1 5 (29.41%) SLA
2 1 (5.88%) PCI DSS
Vendors
1 4 (23.53%) Microsoft
1 4 (23.53%) Twitter
2 2 (11.76%) Salesforce.com