The following table provides summary statistics for permanent job vacancies advertised in Croydon with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 3 months to 22 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
22 Mar 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
London / Croydon
Rank 24 - -
Rank change year-on-year - 0  
Permanent jobs citing ITSM 9 0 0
As % of all permanent IT jobs advertised in Croydon 5.20% - -
As % of the Processes & Methodologies category 6.29% - -
Number of salaries quoted 6 0 0
Median salary £27,000 - -
UK excluding London median salary £47,500 £45,000 £42,500
% change year-on-year +5.55% +5.88%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Croydon with a requirement for process and methodology skills.

Process & Methodology Skills
Croydon
Permanent job vacancies with a requirement for process and methodology skills 143 201 117
As % of all permanent IT job vacancies advertised in Croydon 82.66% 78.52% 74.05%
Number of salaries quoted 115 169 97
Median salary £50,000 £55,000 £50,000
Median salary % change year-on-year -9.09% +10.00%  
90% offered a salary of more than £27,500 £28,000 £25,500
10% offered a salary of more than £70,000 £66,209 £62,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

ITSM
Job Vacancy Trend in Croydon

The job posting trend of jobs advertised in Croydon citing ITSM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Croydon

ITSM
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Croydon.

Salary trend for ITSM in Croydon

ITSM
Salary Histogram in Croydon

The salary distribution of IT jobs citing ITSM in Croydon over the 3 months to 22 March 2017.

Salary histogram for ITSM in Croydon

ITSM
Top 30 Related IT Skills in Croydon

For the 6 months to 22 March 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region with a requirement for ITSM.

1 18 (100.00%) ITIL
2 14 (77.78%) Service Management
3 10 (55.56%) Service Delivery
3 10 (55.56%) ServiceNow
4 8 (44.44%) ITIL Foundation Certificate
4 8 (44.44%) Microsoft
5 7 (38.89%) Asset Management
6 6 (33.33%) Software Licensing
7 5 (27.78%) Analytical Skills
7 5 (27.78%) Performance Metrics
7 5 (27.78%) SC Cleared
7 5 (27.78%) Security Cleared
7 5 (27.78%) Snow
7 5 (27.78%) GAP Analysis
7 5 (27.78%) Configuration Management
7 5 (27.78%) SLA
7 5 (27.78%) ITIL Certification
7 5 (27.78%) MS Excel
8 4 (22.22%) Disaster Recovery
8 4 (22.22%) Data Analysis
8 4 (22.22%) Power BI
8 4 (22.22%) Continuous Improvement
8 4 (22.22%) Process Improvement
8 4 (22.22%) Line Management
9 3 (16.67%) Software Asset Management
9 3 (16.67%) Skype for Business
9 3 (16.67%) Windows 7
9 3 (16.67%) Internal Audit
9 3 (16.67%) Service Design
9 3 (16.67%) Supplier Management

ITSM
Top Related IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (16.67%) MS Exchange
1 3 (16.67%) Skype for Business
2 1 (5.56%) CMS
Applications
1 5 (27.78%) MS Excel
2 3 (16.67%) MS Office
Database & Business Intelligence
1 4 (22.22%) Power BI
General
1 1 (5.56%) Marketing
Job Titles
1 8 (44.44%) Analyst
2 5 (27.78%) Process Analyst
2 5 (27.78%) Report Analyst
3 4 (22.22%) IT Analyst
3 4 (22.22%) Service Analyst
3 4 (22.22%) Software Asset Manager
3 4 (22.22%) Software Manager
4 3 (16.67%) IT Manager
4 3 (16.67%) Service Desk Analyst
5 2 (11.11%) Data Analyst
5 2 (11.11%) Software Licensing Manager
6 1 (5.56%) Excel Analyst
6 1 (5.56%) Service Management Analyst
Miscellaneous
1 5 (27.78%) Analytical Skills
2 1 (5.56%) Management Information System
Operating Systems
1 3 (16.67%) Windows
1 3 (16.67%) Windows 7
Processes & Methodologies
1 18 (100.00%) ITIL
2 14 (77.78%) Service Management
3 10 (55.56%) Service Delivery
4 7 (38.89%) Asset Management
5 6 (33.33%) Software Licensing
6 5 (27.78%) Configuration Management
6 5 (27.78%) GAP Analysis
6 5 (27.78%) Performance Metrics
7 4 (22.22%) Continuous Improvement
7 4 (22.22%) Data Analysis
7 4 (22.22%) Disaster Recovery
7 4 (22.22%) Line Management
7 4 (22.22%) Process Improvement
8 3 (16.67%) Internal Audit
8 3 (16.67%) Service Design
8 3 (16.67%) Software Asset Management
8 3 (16.67%) Supplier Management
9 2 (11.11%) Incident Management
10 1 (5.56%) IT Governance
10 1 (5.56%) Problem Management
Qualifications
1 8 (44.44%) ITIL Foundation Certificate
2 5 (27.78%) ITIL Certification
2 5 (27.78%) SC Cleared
2 5 (27.78%) Security Cleared
Quality Assurance & Compliance
1 5 (27.78%) SLA
System Software
1 3 (16.67%) Active Directory
Vendors
1 10 (55.56%) ServiceNow
2 8 (44.44%) Microsoft
3 5 (27.78%) Snow
4 1 (5.56%) Adobe
4 1 (5.56%) Autodesk
4 1 (5.56%) Oracle
4 1 (5.56%) VMware
Croydon, Surrey
Plan-net
Salary: Competitive rate
Posted: 6 days ago