The median annual salary for a Service Manager was £50,000 in advertised job vacancies in Croydon during the 3 months to 30 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
London / Croydon
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 30 33 30
Rank change year-on-year +3 -3  
Permanent jobs requiring a Service Manager 7 12 7
As % of all permanent IT jobs advertised in Croydon 3.93% 4.48% 4.22%
As % of the Job Titles category 4.05% 4.55% 4.29%
Number of salaries quoted 5 11 6
Median salary £50,000 £60,000 £55,000
Median salary % change year-on-year -16.66% +9.09%  
UK excluding London median salary £45,000 £47,500 £46,000
% change year-on-year -5.26% +3.26%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Croydon. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Croydon
Permanent job vacancies with a job title containing a recognized job role 173 264 163
As % of all permanent IT job vacancies advertised in Croydon 97.19% 98.51% 98.19%
Number of salaries quoted 142 228 144
Median salary £47,500 £50,000 £37,500
Median salary % change year-on-year -5.00% +33.33%  
90% offered a salary of more than £23,000 £24,000 £24,000
10% offered a salary of more than £64,000 £57,750 £60,000
UK excluding London median salary £41,995 £41,500 £40,000
% change year-on-year +1.19% +3.75%  

Service Manager
Job Vacancy Trend in Croydon

The job posting trend of jobs advertised in Croydon that featured Service Manager in the job title.

Job vacancy trend for Service Manager in Croydon

Service Manager
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in Croydon.

Salary trend for Service Manager in Croydon

Service Manager Skill Set
Top 30 Co-occurring IT Skills in Croydon

For the 6 months to 30 March 2017, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region featuring Service Manager in the job title.

1 16 (100.00%) ITIL
2 11 (68.75%) ITIL Certification
3 7 (43.75%) Change Management
4 6 (37.50%) Incident Management
4 6 (37.50%) Problem Management
4 6 (37.50%) Service Management
5 5 (31.25%) SLA
6 4 (25.00%) Stakeholder Management
7 3 (18.75%) Service Delivery
7 3 (18.75%) MBCS
7 3 (18.75%) Finance
7 3 (18.75%) ServiceNow
8 2 (12.50%) Service Design
8 2 (12.50%) ITIL V3
8 2 (12.50%) Continuous Improvement
8 2 (12.50%) Microsoft Certification
8 2 (12.50%) MCP
8 2 (12.50%) MCSE
9 1 (6.25%) Process Management
9 1 (6.25%) IBM
9 1 (6.25%) Citrix
9 1 (6.25%) Disaster Recovery
9 1 (6.25%) Stakeholder Engagement
9 1 (6.25%) Performance Management
9 1 (6.25%) SC Cleared
9 1 (6.25%) Security Cleared
9 1 (6.25%) Agile Software Development
9 1 (6.25%) Virtual Team Management
9 1 (6.25%) Virtual Team
9 1 (6.25%) DevOps

Service Manager Skill Set
Co-occurring IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 3 (18.75%) Finance
Miscellaneous
1 1 (6.25%) Virtual Team
Processes & Methodologies
1 16 (100.00%) ITIL
2 7 (43.75%) Change Management
3 6 (37.50%) Incident Management
3 6 (37.50%) Problem Management
3 6 (37.50%) Service Management
4 4 (25.00%) Stakeholder Management
5 3 (18.75%) Service Delivery
6 2 (12.50%) Continuous Improvement
6 2 (12.50%) ITIL V3
6 2 (12.50%) Service Design
7 1 (6.25%) Agile Software Development
7 1 (6.25%) DevOps
7 1 (6.25%) Disaster Recovery
7 1 (6.25%) Line Management
7 1 (6.25%) Performance Management
7 1 (6.25%) Process Management
7 1 (6.25%) Stakeholder Engagement
7 1 (6.25%) Virtual Team Management
Qualifications
1 11 (68.75%) ITIL Certification
2 3 (18.75%) MBCS
3 2 (12.50%) MCP
3 2 (12.50%) MCSE
3 2 (12.50%) Microsoft Certification
4 1 (6.25%) SC Cleared
4 1 (6.25%) Security Cleared
Quality Assurance & Compliance
1 5 (31.25%) SLA
Vendors
1 3 (18.75%) ServiceNow
2 1 (6.25%) Citrix
2 1 (6.25%) IBM