Period
to 23 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Croydon with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South London > Croydon
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 44 18 36
Rank change year-on-year -26 +18 +3
Permanent jobs citing SLA 11 48 26
As % of all permanent IT jobs advertised in Croydon 3.13% 10.98% 6.58%
As % of the Quality Assurance & Compliance category 29.73% 62.34% 44.83%
Number of salaries quoted 11 45 15
Croydon median annual salary £37,000 £50,000 £37,500
Median salary % change year-on-year -26.00% +33.33% +10.29%
10th Percentile £22,000 £22,750 £19,500
90th Percentile £65,500 £58,750 £59,500
South London median annual salary £37,250 £50,000 £37,500
% change year-on-year -25.50% +33.33% -

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Croydon with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Croydon
Permanent vacancies with a requirement for quality assurance or compliance skills 37 77 58
As % of all permanent IT jobs advertised in Croydon 10.51% 17.62% 14.68%
Number of salaries quoted 32 69 44
Croydon median annual salary £44,500 £50,000 £42,750
Median salary % change year-on-year -11.00% +16.96% +10.32%
10th Percentile £28,325 £22,750 £22,370
90th Percentile £71,566 £58,984 £63,900
South London median annual salary £42,500 £50,000 £47,500
% change year-on-year -15.00% +5.26% +11.76%

SLA
Job Vacancy Trend in Croydon

Job postings citing SLA as a percentage of all IT jobs advertised in Croydon.

Job vacancy trend for SLA in Croydon

SLA
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Croydon.

Salary trend for SLA in Croydon

SLA
Salary Histogram in Croydon

The salary distribution of IT jobs citing SLA in Croydon over the 6 months to 23 November 2017.

Salary histogram for SLA in Croydon

For the 6 months to 23 November 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region with a requirement for SLA.

1 7 (63.64%) Microsoft Office
1 7 (63.64%) Microsoft
1 7 (63.64%) Active Directory
2 6 (54.55%) ITIL
2 6 (54.55%) Windows
2 6 (54.55%) Service Delivery
3 5 (45.45%) MS Exchange
3 5 (45.45%) HP
3 5 (45.45%) Dell
3 5 (45.45%) Windows Server 2008
3 5 (45.45%) Windows Server 2012
4 4 (36.36%) Performance Tuning
4 4 (36.36%) ITIL Foundation Certificate
4 4 (36.36%) Mentoring
4 4 (36.36%) Windows Server
4 4 (36.36%) Server Virtualisation
4 4 (36.36%) Microsoft Clustering
4 4 (36.36%) Hyper-V
4 4 (36.36%) SCOM
4 4 (36.36%) VMware Infrastructure
4 4 (36.36%) Network Load Balancing
4 4 (36.36%) XenServer
4 4 (36.36%) XenDesktop
4 4 (36.36%) HP SIM
4 4 (36.36%) VMware ESXi
4 4 (36.36%) Citrix
4 4 (36.36%) TCP/IP
4 4 (36.36%) DNS
4 4 (36.36%) OpenView
4 4 (36.36%) Cisco

SLA
Co-occurring IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (45.45%) MS Exchange
2 4 (36.36%) Blackberry Enterprise Server
2 4 (36.36%) SharePoint
3 1 (9.09%) Apache
3 1 (9.09%) OpenStack
3 1 (9.09%) Tomcat
3 1 (9.09%) WebLogic
Applications
1 7 (63.64%) Microsoft Office
2 4 (36.36%) MS Visio
3 1 (9.09%) Maya
Communications & Networking
1 4 (36.36%) DHCP
1 4 (36.36%) DNS
1 4 (36.36%) LAN
1 4 (36.36%) TCP/IP
2 1 (9.09%) FTP
2 1 (9.09%) HTTPS
2 1 (9.09%) SMTP
2 1 (9.09%) SSL
2 1 (9.09%) Wireless
Database & Business Intelligence
1 1 (9.09%) Big Data
1 1 (9.09%) Hadoop
1 1 (9.09%) MongoDB
1 1 (9.09%) SQL Server
Development Applications
1 1 (9.09%) Codeship
1 1 (9.09%) Jenkins
1 1 (9.09%) Travis CI
General
1 1 (9.09%) Retail
Job Titles
1 5 (45.45%) Infrastructure Engineer
2 4 (36.36%) Wintel Engineer
2 4 (36.36%) Wintel Infrastructure Engineer
3 3 (27.27%) Analyst
4 2 (18.18%) Service Analyst
4 2 (18.18%) Service Desk Analyst
4 2 (18.18%) Service Desk Support
4 2 (18.18%) Service Desk Support Analyst
4 2 (18.18%) Support Engineer
5 1 (9.09%) 1st Line Service Desk Analyst
5 1 (9.09%) 1st Line Support Analyst
5 1 (9.09%) Desktop Engineer
5 1 (9.09%) Infrastructure Support
5 1 (9.09%) IT Analyst
5 1 (9.09%) IT Engineer
5 1 (9.09%) IT Support
5 1 (9.09%) IT Support Analyst
5 1 (9.09%) IT Support Engineer
5 1 (9.09%) Service Desk Engineer
5 1 (9.09%) Technical Services Analyst
Libraries, Frameworks & Software Standards
1 1 (9.09%) RESTful
Miscellaneous
1 4 (36.36%) Blackberry
1 4 (36.36%) Clustering
2 2 (18.18%) User Experience
3 1 (9.09%) iPad
3 1 (9.09%) iPhone
3 1 (9.09%) Smartphone
Operating Systems
1 6 (54.55%) Windows
2 5 (45.45%) Windows Server 2008
2 5 (45.45%) Windows Server 2012
3 4 (36.36%) Windows Server
4 2 (18.18%) Apple iOS
4 2 (18.18%) Windows 7
5 1 (9.09%) AIX
5 1 (9.09%) Linux
5 1 (9.09%) Unix
5 1 (9.09%) Windows 10
5 1 (9.09%) Windows 2000 Server
5 1 (9.09%) Windows NT
5 1 (9.09%) Windows Server 2003
5 1 (9.09%) Windows Vista
Processes & Methodologies
1 6 (54.55%) ITIL
1 6 (54.55%) Service Delivery
2 4 (36.36%) Data Management
2 4 (36.36%) Mentoring
2 4 (36.36%) Network Load Balancing
2 4 (36.36%) Performance Tuning
2 4 (36.36%) Server Virtualisation
3 2 (18.18%) Incident Management
4 1 (9.09%) Application Discovery
4 1 (9.09%) Change Control
4 1 (9.09%) Configuration Management
4 1 (9.09%) Continuous Integration
4 1 (9.09%) DevOps
4 1 (9.09%) Facilities Management
4 1 (9.09%) ITIL V3
4 1 (9.09%) Mobile Device Management
4 1 (9.09%) Network Management
4 1 (9.09%) Security Patching
4 1 (9.09%) Technical Analysis
Programming Languages
1 1 (9.09%) SQL
Qualifications
1 4 (36.36%) ITIL Foundation Certificate
2 1 (9.09%) Degree
2 1 (9.09%) MCP
2 1 (9.09%) MCSE
2 1 (9.09%) Microsoft Certification
System Software
1 7 (63.64%) Active Directory
2 4 (36.36%) Firmware
2 4 (36.36%) Hyper-V
2 4 (36.36%) ISA Server
2 4 (36.36%) VMware ESXi
2 4 (36.36%) VMware Infrastructure
2 4 (36.36%) XenDesktop
2 4 (36.36%) XenServer
Systems Management
1 4 (36.36%) HP SIM
1 4 (36.36%) Microsoft Clustering
1 4 (36.36%) OpenView
1 4 (36.36%) SCOM
2 1 (9.09%) Ansible
2 1 (9.09%) Norton AntiVirus
2 1 (9.09%) Opscode Chef
2 1 (9.09%) Puppet
2 1 (9.09%) ZABBIX
Vendors
1 7 (63.64%) Microsoft
2 5 (45.45%) Dell
2 5 (45.45%) HP
3 4 (36.36%) Cisco
3 4 (36.36%) Citrix
3 4 (36.36%) VMware
4 2 (18.18%) Apple
5 1 (9.09%) LANDesk
5 1 (9.09%) MobileIron
5 1 (9.09%) Remedy
5 1 (9.09%) Retalix
5 1 (9.09%) Retek
5 1 (9.09%) Splunk
5 1 (9.09%) Symantec
5 1 (9.09%) Xerox