The following table provides summary statistics for permanent job vacancies advertised in Croydon with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 3 months to 23 June 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
London / Croydon
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 36 28 30
Rank change year-on-year -8 +2  
Permanent jobs citing SLA 2 18 13
As % of all permanent IT jobs advertised in Croydon 1.05% 7.23% 6.47%
As % of the Quality Assurance & Compliance category 14.29% 33.33% 30.23%
Number of salaries quoted 2 18 12
Median salary £30,000 £51,250 £24,500
Median salary % change year-on-year -41.46% +109.18%  
90% offered a salary of more than £24,400 £21,000 £18,050
10% offered a salary of more than £35,600 £62,500 £57,500
UK excluding London median salary £36,000 £34,000 £34,000
% change year-on-year +5.88% -  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Croydon with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
Croydon
Permanent job vacancies with a requirement for quality assurance and compliance skills 14 54 43
As % of all permanent IT job vacancies advertised in Croydon 7.37% 21.69% 21.39%
Number of salaries quoted 8 53 42
Median salary £50,000 £50,000 £42,500
Median salary % change year-on-year - +17.64%  
90% offered a salary of more than £23,800 £39,000 £23,500
10% offered a salary of more than £70,000 £60,000 £69,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year - +5.88%  

SLA
Job Vacancy Trend in Croydon

The job posting trend of jobs advertised in Croydon citing SLA as a proportion of all permanent or contract IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in Croydon

SLA
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Croydon.

Salary trend for SLA in Croydon

SLA
Salary Histogram in Croydon

The salary distribution of IT jobs citing SLA in Croydon over the 3 months to 23 June 2017.

Salary histogram for SLA in Croydon

For the 6 months to 23 June 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region with a requirement for SLA.

1 15 (83.33%) ITIL
2 12 (66.67%) ITIL Certification
3 6 (33.33%) Service Delivery
3 6 (33.33%) Incident Management
3 6 (33.33%) ITIL Foundation Certificate
4 5 (27.78%) Analytical Skills
4 5 (27.78%) Performance Metrics
4 5 (27.78%) ServiceNow
4 5 (27.78%) Problem Management
4 5 (27.78%) Change Management
4 5 (27.78%) GAP Analysis
4 5 (27.78%) ITSM
4 5 (27.78%) Service Management
4 5 (27.78%) Microsoft Excel
5 4 (22.22%) Asset Management
5 4 (22.22%) Data Analysis
5 4 (22.22%) Process Improvement
5 4 (22.22%) Power BI
6 3 (16.67%) Continuous Improvement
7 2 (11.11%) Microsoft Office
7 2 (11.11%) Social Media
7 2 (11.11%) Windows
7 2 (11.11%) CRM
7 2 (11.11%) Active Directory
8 1 (5.56%) OpenView
8 1 (5.56%) HP
8 1 (5.56%) Dell
8 1 (5.56%) Citrix
8 1 (5.56%) Firmware
8 1 (5.56%) ISA Server

SLA
Co-occurring IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.56%) Blackberry Enterprise Server
1 1 (5.56%) MS Exchange
1 1 (5.56%) SharePoint
Applications
1 5 (27.78%) Microsoft Excel
2 2 (11.11%) Microsoft Office
3 1 (5.56%) MS Visio
Communications & Networking
1 1 (5.56%) DHCP
1 1 (5.56%) DNS
1 1 (5.56%) LAN
1 1 (5.56%) TCP/IP
Database & Business Intelligence
1 4 (22.22%) Power BI
General
1 1 (5.56%) Finance
Job Titles
1 6 (33.33%) Analyst
2 5 (27.78%) Process Analyst
2 5 (27.78%) Report Analyst
2 5 (27.78%) Service Desk Manager
2 5 (27.78%) Service Manager
3 4 (22.22%) IT Analyst
3 4 (22.22%) Service Desk Team Leader
3 4 (22.22%) Team Leader
4 2 (11.11%) Data Analyst
4 2 (11.11%) Recruitment Resourcer
4 2 (11.11%) Resourcer
5 1 (5.56%) Excel Analyst
5 1 (5.56%) Help Desk Team Lead
5 1 (5.56%) Incident Analyst
5 1 (5.56%) Infrastructure Engineer
5 1 (5.56%) Service Analyst
5 1 (5.56%) Service Management Analyst
5 1 (5.56%) Wintel Engineer
5 1 (5.56%) Wintel Infrastructure Engineer
Miscellaneous
1 5 (27.78%) Analytical Skills
2 2 (11.11%) Social Media
3 1 (5.56%) Blackberry
3 1 (5.56%) Clustering
Operating Systems
1 2 (11.11%) Windows
2 1 (5.56%) Windows 7
2 1 (5.56%) Windows Server
2 1 (5.56%) Windows Server 2008
2 1 (5.56%) Windows Server 2012
Processes & Methodologies
1 15 (83.33%) ITIL
2 6 (33.33%) Incident Management
2 6 (33.33%) Service Delivery
3 5 (27.78%) Change Management
3 5 (27.78%) GAP Analysis
3 5 (27.78%) ITSM
3 5 (27.78%) Performance Metrics
3 5 (27.78%) Problem Management
3 5 (27.78%) Service Management
4 4 (22.22%) Asset Management
4 4 (22.22%) Data Analysis
4 4 (22.22%) Process Improvement
5 3 (16.67%) Continuous Improvement
6 2 (11.11%) CRM
7 1 (5.56%) Data Management
7 1 (5.56%) Mentoring
7 1 (5.56%) Network Load Balancing
7 1 (5.56%) Performance Tuning
7 1 (5.56%) Process Management
7 1 (5.56%) Server Virtualisation
Qualifications
1 12 (66.67%) ITIL Certification
2 6 (33.33%) ITIL Foundation Certificate
System Software
1 2 (11.11%) Active Directory
2 1 (5.56%) Firmware
2 1 (5.56%) Hyper-V
2 1 (5.56%) ISA Server
2 1 (5.56%) VMware ESXi
2 1 (5.56%) VMware Infrastructure
2 1 (5.56%) XenDesktop
2 1 (5.56%) XenServer
Systems Management
1 1 (5.56%) HP SIM
1 1 (5.56%) Microsoft Clustering
1 1 (5.56%) OpenView
1 1 (5.56%) SCOM
Vendors
1 5 (27.78%) ServiceNow
2 1 (5.56%) Cisco
2 1 (5.56%) Citrix
2 1 (5.56%) Dell
2 1 (5.56%) HP
2 1 (5.56%) Microsoft
2 1 (5.56%) VMware