Period
to 20 April 2018

The median annual salary for a Support Analyst was £26,000 in advertised job vacancies in Croydon during the 6 months to 20 April 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
South London > Croydon
6 months to
20 Apr 2018
Same period 2017 Same period 2016
Rank 35 43 34
Rank change year-on-year +8 -9 -5
Permanent jobs requiring a Support Analyst 19 15 36
As % of all permanent IT jobs advertised in Croydon 3.89% 3.88% 6.61%
As % of the Job Titles category 4.08% 3.98% 6.69%
Number of salaries quoted 12 15 35
Croydon median annual salary £26,000 £37,500 £50,000
Median salary % change year-on-year -30.67% -25.00% +108.33%
10th Percentile £21,288 £20,600 £24,000
90th Percentile £40,500 £38,750 £55,000
South London median annual salary £27,500 £30,500 £33,250
% change year-on-year -9.84% -8.27% +20.91%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Croydon. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Croydon
Permanent vacancies in Croydon with a recognized job title 466 377 538
% of permanent IT jobs with a recognized job title 95.49% 97.42% 98.72%
Number of salaries quoted 344 313 480
Croydon median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% +12.50%
10th Percentile £25,000 £24,750 £23,000
90th Percentile £72,500 £67,500 £62,500
South London median annual salary £47,500 £47,500 £42,500
% change year-on-year - +11.76% -3.41%

Support Analyst
Job Vacancy Trend in Croydon

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Croydon.

Job vacancy trend for Support Analyst in Croydon

Support Analyst
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Croydon.

Salary trend for Support Analyst in Croydon

Support Analyst
Salary Histogram in Croydon

The salary distribution of IT jobs citing Support Analyst in Croydon over the 6 months to 20 April 2018.

Salary histogram for Support Analyst in Croydon

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Croydon

For the 6 months to 20 April 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Croydon region featuring Support Analyst in the job title.

1 15 (78.95%) Windows
2 14 (73.68%) SC Cleared
2 14 (73.68%) Security Cleared
3 12 (63.16%) Windows 10
3 12 (63.16%) Break/Fix
4 11 (57.89%) Smartphone
4 11 (57.89%) Dell
5 10 (52.63%) Driving Licence
6 4 (21.05%) Finance
7 3 (15.79%) Java
7 3 (15.79%) Linux
7 3 (15.79%) DevOps
7 3 (15.79%) Windows Server
8 2 (10.53%) Hadoop
8 2 (10.53%) Degree
8 2 (10.53%) Mathematics
8 2 (10.53%) Kubernetes
8 2 (10.53%) Docker
8 2 (10.53%) VB.NET
8 2 (10.53%) .NET
8 2 (10.53%) SQL Server
8 2 (10.53%) SQL
9 1 (5.26%) VB
9 1 (5.26%) Internet
9 1 (5.26%) Unix
9 1 (5.26%) SMS
9 1 (5.26%) Microsoft
9 1 (5.26%) Service Delivery
9 1 (5.26%) Wi-Fi
9 1 (5.26%) Marketing

Support Analyst Skill Set
Co-occurring IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (5.26%) Office 365
Communications & Networking
1 1 (5.26%) Internet
1 1 (5.26%) SMS
1 1 (5.26%) Wi-Fi
Database & Business Intelligence
1 2 (10.53%) Hadoop
1 2 (10.53%) SQL Server
2 1 (5.26%) SQL Server Integration Services
2 1 (5.26%) SQL Server Reporting Services
General
1 4 (21.05%) Finance
2 1 (5.26%) Marketing
Libraries, Frameworks & Software Standards
1 2 (10.53%) .NET
Miscellaneous
1 11 (57.89%) Smartphone
2 10 (52.63%) Driving Licence
Operating Systems
1 15 (78.95%) Windows
2 12 (63.16%) Windows 10
3 3 (15.79%) Linux
3 3 (15.79%) Windows Server
4 1 (5.26%) Unix
4 1 (5.26%) Windows 7
Processes & Methodologies
1 12 (63.16%) Break/Fix
2 3 (15.79%) DevOps
3 2 (10.53%) Mathematics
4 1 (5.26%) Cybersecurity
4 1 (5.26%) Health Informatics
4 1 (5.26%) Informatics
4 1 (5.26%) Mobile Device Management
4 1 (5.26%) Resource Management
4 1 (5.26%) Service Delivery
4 1 (5.26%) Wealth Management
Programming Languages
1 3 (15.79%) Java
2 2 (10.53%) SQL
2 2 (10.53%) VB.NET
3 1 (5.26%) VB
Qualifications
1 14 (73.68%) SC Cleared
1 14 (73.68%) Security Cleared
2 2 (10.53%) Degree
System Software
1 2 (10.53%) Docker
Systems Management
1 2 (10.53%) Kubernetes
2 1 (5.26%) AirWatch
Vendors
1 11 (57.89%) Dell
2 1 (5.26%) Microsoft