Period
to 17 November 2017

The median annual salary for a Support Analyst was £37,250 in advertised job vacancies in Croydon during the 6 months to 17 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
South London > Croydon
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 48 38 41
Rank change year-on-year -10 +3 -16
Permanent jobs requiring a Support Analyst 6 25 21
As % of all permanent IT jobs advertised in Croydon 1.70% 5.59% 5.32%
As % of the Job Titles category 1.78% 5.68% 5.41%
Number of salaries quoted 6 25 21
Croydon median annual salary £37,250 £23,500 £32,500
Median salary % change year-on-year +58.51% -27.69% +18.18%
10th Percentile £23,750 £20,200 £17,750
90th Percentile £52,500 £34,500 £45,000
South London median annual salary £30,000 £30,000 £31,750
% change year-on-year - -5.51% -20.63%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Croydon. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Croydon
Permanent vacancies in Croydon with a recognized job title 337 440 388
% of permanent IT jobs with a recognized job title 95.47% 98.43% 98.23%
Number of salaries quoted 272 404 352
Croydon median annual salary £46,000 £48,750 £45,000
Median salary % change year-on-year -5.64% +8.33% +12.50%
10th Percentile £25,000 £24,500 £23,261
90th Percentile £75,000 £66,875 £60,000
South London median annual salary £45,000 £47,500 £45,000
% change year-on-year -5.26% +5.56% -

Support Analyst
Job Vacancy Trend in Croydon

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Croydon.

Job vacancy trend for Support Analyst in Croydon

Support Analyst
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Croydon.

Salary trend for Support Analyst in Croydon

Support Analyst
Salary Histogram in Croydon

The salary distribution of IT jobs citing Support Analyst in Croydon over the 6 months to 17 November 2017.

Salary histogram for Support Analyst in Croydon

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Croydon

For the 6 months to 17 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region featuring Support Analyst in the job title.

1 4 (66.67%) Microsoft
1 4 (66.67%) Microsoft Office
2 3 (50.00%) Active Directory
2 3 (50.00%) SQL Server
3 2 (33.33%) Windows Server 2012
3 2 (33.33%) SQL
3 2 (33.33%) Windows
3 2 (33.33%) MS Exchange
3 2 (33.33%) WAN
3 2 (33.33%) Finance
3 2 (33.33%) Windows Server 2008
3 2 (33.33%) Apple iOS
3 2 (33.33%) Change Control
4 1 (16.67%) SQL Server 2012
4 1 (16.67%) Windows 2000 Server
4 1 (16.67%) Legal
4 1 (16.67%) Replication
4 1 (16.67%) Clustering
4 1 (16.67%) Mac OS
4 1 (16.67%) Hyper-V
4 1 (16.67%) Windows 7
4 1 (16.67%) ASP.NET MVC
4 1 (16.67%) HTML5
4 1 (16.67%) iPad
4 1 (16.67%) Network Management
4 1 (16.67%) ISO/IEC 27001
4 1 (16.67%) Problem Management
4 1 (16.67%) SonicWALL
4 1 (16.67%) Release Management
4 1 (16.67%) jQuery

Support Analyst Skill Set
Co-occurring IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (33.33%) MS Exchange
Applications
1 4 (66.67%) Microsoft Office
2 1 (16.67%) Microsoft PowerPoint
Communications & Networking
1 2 (33.33%) WAN
2 1 (16.67%) DHCP
2 1 (16.67%) DNS
2 1 (16.67%) Firewall
2 1 (16.67%) LAN
2 1 (16.67%) Network Security
2 1 (16.67%) TCP/IP
2 1 (16.67%) VoIP
2 1 (16.67%) VPN
2 1 (16.67%) Wireless
Database & Business Intelligence
1 3 (50.00%) SQL Server
2 1 (16.67%) Relational Database
2 1 (16.67%) SQL Server 2012
General
1 2 (33.33%) Finance
2 1 (16.67%) Legal
2 1 (16.67%) Retail
Libraries, Frameworks & Software Standards
1 1 (16.67%) .NET
1 1 (16.67%) ASP.NET
1 1 (16.67%) ASP.NET MVC
1 1 (16.67%) ASP.NET MVC 5
1 1 (16.67%) CSS
1 1 (16.67%) HTML
1 1 (16.67%) HTML5
1 1 (16.67%) jQuery
1 1 (16.67%) Twitter Bootstrap
Miscellaneous
1 1 (16.67%) Clustering
1 1 (16.67%) iPad
1 1 (16.67%) iPhone
1 1 (16.67%) PMI
1 1 (16.67%) Replication
Operating Systems
1 2 (33.33%) Apple iOS
1 2 (33.33%) Windows
1 2 (33.33%) Windows Server 2008
1 2 (33.33%) Windows Server 2012
2 1 (16.67%) Mac OS
2 1 (16.67%) Windows 2000 Server
2 1 (16.67%) Windows 7
2 1 (16.67%) Windows NT
2 1 (16.67%) Windows Server
2 1 (16.67%) Windows Server 2003
Processes & Methodologies
1 2 (33.33%) Change Control
2 1 (16.67%) Agile Software Development
2 1 (16.67%) IT Governance
2 1 (16.67%) ITIL
2 1 (16.67%) Mobile Device Management
2 1 (16.67%) MVC
2 1 (16.67%) Network Management
2 1 (16.67%) Problem Management
2 1 (16.67%) Release Management
2 1 (16.67%) Service Management
2 1 (16.67%) Technical Analysis
Programming Languages
1 2 (33.33%) SQL
2 1 (16.67%) C#
Qualifications
1 1 (16.67%) PMI Certification
Quality Assurance & Compliance
1 1 (16.67%) ISO/IEC 27001
1 1 (16.67%) SLA
System Software
1 3 (50.00%) Active Directory
2 1 (16.67%) Hyper-V
Vendors
1 4 (66.67%) Microsoft
2 1 (16.67%) Apple
2 1 (16.67%) Citrix
2 1 (16.67%) Dell
2 1 (16.67%) HP
2 1 (16.67%) MobileIron
2 1 (16.67%) Retalix
2 1 (16.67%) Retek
2 1 (16.67%) SonicWALL