Period
to 19 July 2018

The median annual salary for a Support Analyst was £23,500 in advertised job vacancies in Croydon during the 6 months to 19 July 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
South London > Croydon
6 months to
19 Jul 2018
Same period 2017 Same period 2016
Rank 33 39 27
Rank change year-on-year +6 -12 +19
Permanent jobs requiring a Support Analyst 24 18 42
As % of all permanent IT jobs advertised in Croydon 4.68% 5.11% 8.22%
As % of the Job Titles category 4.94% 5.23% 8.32%
Number of salaries quoted 15 18 41
Croydon median annual salary £23,500 £37,500 £34,000
Median salary % change year-on-year -37.33% +10.29% +23.64%
10th Percentile £21,550 £32,425 £21,250
90th Percentile £45,000 £42,875 £53,750
South London median annual salary £27,500 £37,500 £29,250
% change year-on-year -26.67% +28.21% -2.50%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Croydon. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Croydon
Permanent vacancies in Croydon with a recognized job title 486 344 505
% of permanent IT jobs with a recognized job title 94.74% 97.73% 98.83%
Number of salaries quoted 366 268 454
Croydon median annual salary £47,500 £50,000 £50,000
Median salary % change year-on-year -5.00% - +17.65%
10th Percentile £25,000 £23,500 £22,750
90th Percentile £65,000 £71,250 £63,750
South London median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% +5.88%

Support Analyst
Job Vacancy Trend in Croydon

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Croydon.

Job vacancy trend for Support Analyst in Croydon

Support Analyst
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Croydon.

Salary trend for Support Analyst in Croydon

Support Analyst
Salary Histogram in Croydon

The salary distribution of IT jobs citing Support Analyst in Croydon over the 6 months to 19 July 2018.

Salary histogram for Support Analyst in Croydon

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Croydon

For the 6 months to 19 July 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Croydon region featuring Support Analyst in the job title.

1 19 (79.17%) Windows
2 15 (62.50%) SC Cleared
2 15 (62.50%) Security Cleared
2 15 (62.50%) Windows 10
2 15 (62.50%) Break/Fix
3 14 (58.33%) Smartphone
3 14 (58.33%) Dell
4 13 (54.17%) Driving Licence
5 6 (25.00%) Finance
6 4 (16.67%) SQL
6 4 (16.67%) Windows Server
7 3 (12.50%) SQL Server
7 3 (12.50%) SMS
8 2 (8.33%) Microsoft
8 2 (8.33%) Internet
8 2 (8.33%) Unix
8 2 (8.33%) VB.NET
8 2 (8.33%) .NET
8 2 (8.33%) Java
8 2 (8.33%) Service Delivery
8 2 (8.33%) Mathematics
8 2 (8.33%) Degree
8 2 (8.33%) SQL Server Reporting Services
8 2 (8.33%) Wealth Management
8 2 (8.33%) SQL Server Integration Services
8 2 (8.33%) Office 365
8 2 (8.33%) Mobile Device Management
8 2 (8.33%) AirWatch
9 1 (4.17%) Problem-Solving
9 1 (4.17%) Docker

Support Analyst Skill Set
Co-occurring IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (4.17%) Microsoft Office
Cloud Services
1 2 (8.33%) Office 365
Communications & Networking
1 3 (12.50%) SMS
2 2 (8.33%) Internet
3 1 (4.17%) Wi-Fi
Database & Business Intelligence
1 3 (12.50%) SQL Server
2 2 (8.33%) SQL Server Integration Services
2 2 (8.33%) SQL Server Reporting Services
3 1 (4.17%) Hadoop
General
1 6 (25.00%) Finance
2 1 (4.17%) Marketing
2 1 (4.17%) Retail
Libraries, Frameworks & Software Standards
1 2 (8.33%) .NET
2 1 (4.17%) HTML
Miscellaneous
1 14 (58.33%) Smartphone
2 13 (54.17%) Driving Licence
Operating Systems
1 19 (79.17%) Windows
2 15 (62.50%) Windows 10
3 4 (16.67%) Windows Server
4 2 (8.33%) Unix
5 1 (4.17%) Linux
5 1 (4.17%) Windows 7
Processes & Methodologies
1 15 (62.50%) Break/Fix
2 2 (8.33%) Mathematics
2 2 (8.33%) Mobile Device Management
2 2 (8.33%) Service Delivery
2 2 (8.33%) Wealth Management
3 1 (4.17%) DevOps
3 1 (4.17%) Health Informatics
3 1 (4.17%) Informatics
3 1 (4.17%) Problem-Solving
3 1 (4.17%) Process Management
3 1 (4.17%) Resource Management
3 1 (4.17%) Systems Analysis
3 1 (4.17%) Web Design
Programming Languages
1 4 (16.67%) SQL
2 2 (8.33%) Java
2 2 (8.33%) VB.NET
3 1 (4.17%) JavaScript
3 1 (4.17%) VB
Qualifications
1 15 (62.50%) SC Cleared
1 15 (62.50%) Security Cleared
2 2 (8.33%) Degree
System Software
1 1 (4.17%) Active Directory
1 1 (4.17%) Docker
Systems Management
1 2 (8.33%) AirWatch
2 1 (4.17%) Kubernetes
Vendors
1 14 (58.33%) Dell
2 2 (8.33%) Microsoft