Period
to 21 January 2018

The median annual salary for a Support Analyst was £27,000 in advertised job vacancies in Croydon during the 6 months to 21 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
South London > Croydon
6 months to
21 Jan 2018
Same period 2017 Same period 2016
Rank 45 40 42
Rank change year-on-year -5 +2 -21
Permanent jobs requiring a Support Analyst 5 10 23
As % of all permanent IT jobs advertised in Croydon 1.32% 2.58% 4.84%
As % of the Job Titles category 1.39% 2.66% 4.91%
Number of salaries quoted 5 10 24
Croydon median annual salary £27,000 £22,250 £32,500
Median salary % change year-on-year +21.35% -31.54% +30.00%
10th Percentile £22,350 £19,800 £24,000
90th Percentile £33,750 £44,625 £54,625
South London median annual salary £27,750 £30,000 £32,500
% change year-on-year -7.50% -7.69% -9.09%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Croydon. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Croydon
Permanent vacancies in Croydon with a recognized job title 359 376 468
% of permanent IT jobs with a recognized job title 94.97% 96.91% 98.53%
Number of salaries quoted 284 337 433
Croydon median annual salary £50,000 £47,500 £42,500
Median salary % change year-on-year +5.26% +11.76% +3.66%
10th Percentile £26,250 £25,750 £23,000
90th Percentile £77,250 £65,400 £60,200
South London median annual salary £46,000 £47,500 £45,000
% change year-on-year -3.16% +5.56% -

Support Analyst
Job Vacancy Trend in Croydon

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Croydon.

Job vacancy trend for Support Analyst in Croydon

Support Analyst
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Croydon.

Salary trend for Support Analyst in Croydon

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Croydon

For the 6 months to 21 January 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region featuring Support Analyst in the job title.

1 4 (80.00%) SC Cleared
1 4 (80.00%) Security Cleared
2 3 (60.00%) Dell
2 3 (60.00%) Windows
3 2 (40.00%) Linux
3 2 (40.00%) Java
3 2 (40.00%) Break/Fix
3 2 (40.00%) Windows 10
3 2 (40.00%) Smartphone
3 2 (40.00%) DevOps
4 1 (20.00%) Kubernetes
4 1 (20.00%) Driving Licence
4 1 (20.00%) Retalix
4 1 (20.00%) iPhone
4 1 (20.00%) Windows Server 2008
4 1 (20.00%) Windows 2000 Server
4 1 (20.00%) Retek
4 1 (20.00%) Apple
4 1 (20.00%) Windows Server 2003
4 1 (20.00%) SQL
4 1 (20.00%) SQL Server
4 1 (20.00%) Microsoft Office
4 1 (20.00%) ITIL
4 1 (20.00%) Windows NT
4 1 (20.00%) SLA
4 1 (20.00%) Microsoft
4 1 (20.00%) Active Directory
4 1 (20.00%) HP
4 1 (20.00%) Hadoop
4 1 (20.00%) Windows 7

Support Analyst Skill Set
Co-occurring IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (20.00%) Microsoft Office
Communications & Networking
1 1 (20.00%) Wireless
Database & Business Intelligence
1 1 (20.00%) Hadoop
1 1 (20.00%) SQL Server
General
1 1 (20.00%) Retail
Miscellaneous
1 2 (40.00%) Smartphone
2 1 (20.00%) Driving Licence
2 1 (20.00%) iPad
2 1 (20.00%) iPhone
Operating Systems
1 3 (60.00%) Windows
2 2 (40.00%) Linux
2 2 (40.00%) Windows 10
3 1 (20.00%) Apple iOS
3 1 (20.00%) Windows 2000 Server
3 1 (20.00%) Windows 7
3 1 (20.00%) Windows NT
3 1 (20.00%) Windows Server 2003
3 1 (20.00%) Windows Server 2008
3 1 (20.00%) Windows Server 2012
Processes & Methodologies
1 2 (40.00%) Break/Fix
1 2 (40.00%) DevOps
2 1 (20.00%) Change Control
2 1 (20.00%) Cybersecurity
2 1 (20.00%) ITIL
2 1 (20.00%) Mobile Device Management
2 1 (20.00%) Network Management
2 1 (20.00%) Technical Analysis
Programming Languages
1 2 (40.00%) Java
2 1 (20.00%) SQL
Qualifications
1 4 (80.00%) SC Cleared
1 4 (80.00%) Security Cleared
Quality Assurance & Compliance
1 1 (20.00%) SLA
System Software
1 1 (20.00%) Active Directory
1 1 (20.00%) Docker
Systems Management
1 1 (20.00%) Kubernetes
Vendors
1 3 (60.00%) Dell
2 1 (20.00%) Apple
2 1 (20.00%) HP
2 1 (20.00%) Microsoft
2 1 (20.00%) MobileIron
2 1 (20.00%) Retalix
2 1 (20.00%) Retek