Period
to 12 December 2017

The median annual salary for a 2nd Line Support Engineer was £21,750 in advertised job vacancies in Devon during the 6 months to 12 December 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
South West > Devon
6 months to
12 Dec 2017
Same period 2016 Same period 2015
Rank 68 85 68
Rank change year-on-year +17 -17 +11
Permanent jobs requiring a 2nd Line Support Engineer 4 2 12
As % of all permanent IT jobs advertised in Devon 0.73% 0.26% 1.72%
As % of the Job Titles category 0.76% 0.27% 1.78%
Number of salaries quoted 4 2 11
Devon median annual salary £21,750 £30,000 £21,500
Median salary % change year-on-year -27.50% +39.53% -14.00%
10th Percentile £19,750 £23,750 £19,750
90th Percentile £27,100 £34,250 £26,000
South West median annual salary £25,250 £27,500 £22,500
% change year-on-year -8.18% +22.22% -6.25%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Devon. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Devon
Permanent vacancies in Devon with a recognized job title 527 734 673
% of permanent IT jobs with a recognized job title 96.34% 95.45% 96.56%
Number of salaries quoted 445 643 566
Devon median annual salary £40,000 £35,000 £32,000
Median salary % change year-on-year +14.29% +9.38% -1.54%
10th Percentile £22,750 £22,500 £20,000
90th Percentile £55,261 £51,250 £45,625
South West median annual salary £40,000 £40,000 £39,500
% change year-on-year - +1.27% +5.33%

2nd Line Support Engineer
Job Vacancy Trend in Devon

Job postings that featured 2nd Line Support Engineer in the job title as a percentage of all IT jobs advertised in Devon.

Job vacancy trend for 2nd Line Support Engineer in Devon

2nd Line Support Engineer
Salary Trend in Devon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in Devon.

Salary trend for 2nd Line Support Engineer in Devon

2nd Line Support Engineer
Job Locations in Devon

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the Devon region over the 6 months to 12 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Plymouth - 2 £21,500 -
Exeter +1 1 £27,500 -21.43%
Barnstaple - 1 £22,000 -
2nd Line Support Engineer
South West

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Devon

For the 6 months to 12 December 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Devon region featuring 2nd Line Support Engineer in the job title.

1 4 (100.00%) Windows
2 3 (75.00%) Windows Server
3 2 (50.00%) DRM
3 2 (50.00%) Apache Flex
3 2 (50.00%) Office 365
3 2 (50.00%) .NET
3 2 (50.00%) Microsoft
3 2 (50.00%) Active Directory
3 2 (50.00%) Linux
3 2 (50.00%) C#
3 2 (50.00%) JavaScript
3 2 (50.00%) PHP
4 1 (25.00%) SQL
4 1 (25.00%) MCSA
4 1 (25.00%) MS Exchange
4 1 (25.00%) DHCP
4 1 (25.00%) DNS
4 1 (25.00%) IBM
4 1 (25.00%) HP
4 1 (25.00%) Dell
4 1 (25.00%) Microsoft Certification
4 1 (25.00%) SAN
4 1 (25.00%) Microsoft Office
4 1 (25.00%) Windows Server 2012
4 1 (25.00%) DevOps
4 1 (25.00%) Skype
4 1 (25.00%) Windows 10
4 1 (25.00%) EqualLogic
4 1 (25.00%) Skype for Business
4 1 (25.00%) Fibre Channel

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in Devon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (25.00%) MS Exchange
1 1 (25.00%) Skype for Business
Applications
1 1 (25.00%) Microsoft Office
Cloud Services
1 2 (50.00%) Office 365
Communications & Networking
1 1 (25.00%) DHCP
1 1 (25.00%) DNS
1 1 (25.00%) Fibre Channel
1 1 (25.00%) Firewall
1 1 (25.00%) iSCSI
1 1 (25.00%) SAN
1 1 (25.00%) Skype
Libraries, Frameworks & Software Standards
1 2 (50.00%) .NET
1 2 (50.00%) Apache Flex
Miscellaneous
1 1 (25.00%) Video\Live Streaming
Operating Systems
1 4 (100.00%) Windows
2 3 (75.00%) Windows Server
3 2 (50.00%) Linux
4 1 (25.00%) Windows 10
4 1 (25.00%) Windows 7
4 1 (25.00%) Windows Server 2012
Processes & Methodologies
1 2 (50.00%) DRM
2 1 (25.00%) DevOps
2 1 (25.00%) Migration
Programming Languages
1 2 (50.00%) C#
1 2 (50.00%) JavaScript
1 2 (50.00%) PHP
2 1 (25.00%) SQL
Qualifications
1 1 (25.00%) MCITP
1 1 (25.00%) MCSA
1 1 (25.00%) Microsoft Certification
System Software
1 2 (50.00%) Active Directory
2 1 (25.00%) Hyper-V
Systems Management
1 1 (25.00%) Backup Exec
Vendors
1 2 (50.00%) Microsoft
2 1 (25.00%) Dell
2 1 (25.00%) EqualLogic
2 1 (25.00%) HP
2 1 (25.00%) IBM
2 1 (25.00%) Veeam
2 1 (25.00%) VMware