Customer Engagement Job Trends in Devon

Customer Engagement
South West > Devon

The table below provides summary statistics and salary benchmarking for jobs advertised in Devon requiring Customer Engagement skills. It covers permanent job vacancies from the 6 months leading up to 30 September 2026, with comparisons to the same periods in the previous two years.

6 months to
30 Sep 2026
Same period 2025 Same period 2024
Rank 67 46 51
Rank change year-on-year -21 +5 -
Permanent jobs citing Customer Engagement 9 4 15
As % of all permanent jobs in Devon 0.79% 0.93% 2.09%
As % of the Processes & Methodologies category 1.21% 1.06% 3.07%
Number of salaries quoted 4 0 0
10th Percentile - - -
25th Percentile £42,750 - -
Median annual salary (50th Percentile) £45,354 - -
75th Percentile £48,462 - -
90th Percentile - - -
South West median annual salary £50,000 £46,250 £55,500
% change year-on-year +8.11% -16.67% +29.00%

All Process & Methodology Skills
Devon

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Devon.

Permanent vacancies with a requirement for process or methodology skills 744 376 488
As % of all permanent jobs advertised in Devon 65.49% 87.85% 67.87%
Number of salaries quoted 551 254 304
10th Percentile £28,500 £27,000 £28,000
25th Percentile £35,000 £29,750 £37,500
Median annual salary (50th Percentile) £50,000 £35,000 £45,000
Median % change year-on-year +42.86% -22.22% +5.88%
75th Percentile £63,750 £48,750 £60,000
90th Percentile £71,250 £67,825 £68,375
South West median annual salary £55,000 £47,500 £55,000
% change year-on-year +15.79% -13.64% -

Customer Engagement
Job Vacancy Trend in Devon

Historical trend showing the proportion of permanent IT job postings citing Customer Engagement relative to all permanent IT jobs advertised in Devon.

Customer Engagement job vacancy trend in Devon

Customer Engagement
Salary Trend in Devon

Salary distribution trend for jobs in Devon citing Customer Engagement.

Salary distribution trend for jobs in Devon citing Customer Engagement

Customer Engagement
Job Locations in Devon

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Devon region over the 6 months to 30 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Exeter - 4 £47,208 - 1
Axminster - 2 - -
Customer Engagement
South West

Customer Engagement
Co-Occurring Skills & Capabilities in Devon by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (11.11%) Microsoft Excel
1 1 (11.11%) Microsoft Office
1 1 (11.11%) Microsoft PowerPoint
1 1 (11.11%) Microsoft Project
Cloud Services
1 1 (11.11%) Azure
1 1 (11.11%) Azure Monitor
1 1 (11.11%) Azure Sentinel
Communications & Networking
1 2 (22.22%) TETRA
Development Applications
1 1 (11.11%) JIRA
General
1 3 (33.33%) Aerospace
1 3 (33.33%) Electronics
1 3 (33.33%) Presentation Skills
1 3 (33.33%) Telecoms
2 2 (22.22%) Influencing Skills
2 2 (22.22%) Local Government
2 2 (22.22%) Police
2 2 (22.22%) Social Skills
3 1 (11.11%) Analytical Skills
3 1 (11.11%) Digital Health
3 1 (11.11%) Finance
3 1 (11.11%) Organisational Skills
Job Titles
1 3 (33.33%) Electronics Engineer
1 3 (33.33%) Field Engineer
1 3 (33.33%) Sales Engineer
2 2 (22.22%) Business Development Executive
2 2 (22.22%) Communications Manager
2 2 (22.22%) ICT Manager
3 1 (11.11%) Cloud Engineer
3 1 (11.11%) Coordinator
3 1 (11.11%) PMO Coordinator
Libraries, Frameworks & Software Standards
1 1 (11.11%) Terraform
Miscellaneous
1 5 (55.56%) Driving Licence
2 4 (44.44%) Self-Motivation
3 1 (11.11%) Analytical Mindset
3 1 (11.11%) NHS
Processes & Methodologies
1 4 (44.44%) CRM
1 4 (44.44%) Project Delivery
2 3 (33.33%) Business Strategy
2 3 (33.33%) Customer Requirements
2 3 (33.33%) Customer Service
3 2 (22.22%) Business Development
3 2 (22.22%) Contract Management
4 1 (11.11%) Analytics
4 1 (11.11%) Configuration Management
4 1 (11.11%) DevOps
4 1 (11.11%) Infrastructure as Code
4 1 (11.11%) ITIL
4 1 (11.11%) Order Management
4 1 (11.11%) PRINCE2
4 1 (11.11%) Problem-Solving
4 1 (11.11%) Project Management
4 1 (11.11%) Project Planning
4 1 (11.11%) Stakeholder Engagement
4 1 (11.11%) Stakeholder Management
4 1 (11.11%) Time Management
Programming Languages
1 1 (11.11%) Kusto Query Language
Qualifications
1 1 (11.11%) Azure Certification
1 1 (11.11%) SC Cleared
1 1 (11.11%) Security Cleared
Quality Assurance & Compliance
1 1 (11.11%) PMO
Systems Management
1 1 (11.11%) Grafana
Vendors
1 2 (22.22%) BT
1 2 (22.22%) Microsoft