The following table provides summary statistics for permanent job vacancies advertised in the South West with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 3 months to 22 June 2017 with a comparison to the same period in the previous 2 years.

Customer Engagement
England / South West
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 214 204 219
Rank change year-on-year -10 +15  
Permanent jobs citing Customer Engagement 20 39 33
As % of all permanent IT jobs advertised in the South West 0.38% 0.74% 0.55%
As % of the Processes & Methodologies category 0.42% 0.84% 0.63%
Number of salaries quoted 17 13 28
Median salary £62,500 £42,500 £41,250
Median salary % change year-on-year +47.05% +3.03%  
90% offered a salary of more than £45,000 £37,500 £26,500
10% offered a salary of more than £80,000 £50,000 £70,000
UK excluding London median salary £52,500 £50,000 £50,000
% change year-on-year +5.00% -  

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South West with a requirement for process and methodology skills.

Process & Methodology Skills
South West
Permanent job vacancies with a requirement for process and methodology skills 4784 4629 5203
As % of all permanent IT job vacancies advertised in the South West 90.28% 88.34% 86.89%
Number of salaries quoted 3945 3890 4351
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25%  
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £62,500 £60,000 £65,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Customer Engagement
Job Vacancy Trend in the South West

The job posting trend of jobs advertised in the South West citing Customer Engagement as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Engagement in the South West

Customer Engagement
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in the South West.

Salary trend for Customer Engagement in the South West

Customer Engagement
Salary Histogram in the South West

The salary distribution of IT jobs citing Customer Engagement in the South West over the 3 months to 22 June 2017.

Salary histogram for Customer Engagement in the South West

Customer Engagement
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the South West region over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -28 10 £75,000 +76.47% 1
Somerset +5 4 £62,500 +25.00%
Wiltshire +3 4 £45,000 -21.73% 2
Cornwall - 2 - -
Customer Engagement
England

For the 6 months to 22 June 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region with a requirement for Customer Engagement.

1 15 (42.86%) ITIL
2 14 (40.00%) Service Management
3 11 (31.43%) Microsoft Azure
4 10 (28.57%) Line Management
4 10 (28.57%) Presales
5 9 (25.71%) Mentoring
5 9 (25.71%) Amazon AWS
6 8 (22.86%) Degree
6 8 (22.86%) Microsoft
6 8 (22.86%) Oracle
6 8 (22.86%) CRM
7 7 (20.00%) SQL Server
7 7 (20.00%) SQL
7 7 (20.00%) Project Management
7 7 (20.00%) Service Delivery
7 7 (20.00%) Analytics
8 6 (17.14%) Data Centre
8 6 (17.14%) IT Strategy
8 6 (17.14%) Computer Science Degree
8 6 (17.14%) Finance
8 6 (17.14%) PRINCE2
8 6 (17.14%) Business Development
8 6 (17.14%) Retail
8 6 (17.14%) SC Cleared
8 6 (17.14%) Security Cleared
9 5 (14.29%) VMware Infrastructure
9 5 (14.29%) PowerShell
9 5 (14.29%) Windows Server 2008
9 5 (14.29%) DV Cleared
9 5 (14.29%) SCCM

Customer Engagement
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.71%) SharePoint
1 2 (5.71%) Umbraco
Applications
1 2 (5.71%) Microsoft Excel
1 2 (5.71%) MS Visio
2 1 (2.86%) InVision
Business Applications
1 1 (2.86%) Dynamics AX
1 1 (2.86%) SAP ERP
Cloud Services
1 11 (31.43%) Microsoft Azure
2 9 (25.71%) Amazon AWS
3 5 (14.29%) Amazon EC2
3 5 (14.29%) IaaS
3 5 (14.29%) PaaS
Communications & Networking
1 2 (5.71%) Internet
2 1 (2.86%) 4G
2 1 (2.86%) LTE
2 1 (2.86%) TETRA
Database & Business Intelligence
1 7 (20.00%) SQL Server
2 5 (14.29%) DB2
2 5 (14.29%) MySQL
3 2 (5.71%) Crystal Reports
3 2 (5.71%) Microsoft Power View
3 2 (5.71%) Oracle Reports
3 2 (5.71%) PerformancePoint
3 2 (5.71%) QlikView
3 2 (5.71%) SQL Server Reporting Services
Development Applications
1 5 (14.29%) MSI
2 2 (5.71%) Git (software)
2 2 (5.71%) Octopus Deploy
3 1 (2.86%) Axure RP
3 1 (2.86%) Balsamiq Mockups
General
1 6 (17.14%) Finance
1 6 (17.14%) Retail
2 5 (14.29%) Marketing
2 5 (14.29%) Publishing
3 4 (11.43%) Banking
3 4 (11.43%) Private Banking
4 1 (2.86%) Legal
4 1 (2.86%) Military
Job Titles
1 8 (22.86%) Architect
2 6 (17.14%) Analyst
2 6 (17.14%) Solutions Architect
3 5 (14.29%) Applications Packager
4 4 (11.43%) Services Director
5 3 (8.57%) Business Analyst
5 3 (8.57%) Business IT Analyst
5 3 (8.57%) IT Analyst
5 3 (8.57%) IT Business Analyst
5 3 (8.57%) IT Director
6 2 (5.71%) Business Intelligence Analyst
6 2 (5.71%) Cloud Architect
6 2 (5.71%) Developer
6 2 (5.71%) Report Analyst
6 2 (5.71%) Senior Developer
7 1 (2.86%) Head of IT
7 1 (2.86%) Security Analyst
7 1 (2.86%) Senior Business Intelligence Analyst
7 1 (2.86%) Senior Reporting Analyst
7 1 (2.86%) Solutions Consultant
Libraries, Frameworks & Software Standards
1 2 (5.71%) .NET
1 2 (5.71%) .NET Framework
1 2 (5.71%) ASP.NET
1 2 (5.71%) ASP.NET MVC
1 2 (5.71%) ASP.NET Web API
1 2 (5.71%) CSS
1 2 (5.71%) Entity Framework
1 2 (5.71%) HTML
1 2 (5.71%) HTML5
1 2 (5.71%) REST
1 2 (5.71%) Twitter Bootstrap
1 2 (5.71%) Web Services
Miscellaneous
1 6 (17.14%) Data Centre
2 5 (14.29%) CMDB
2 5 (14.29%) Computer Science
3 4 (11.43%) Management Information System
4 2 (5.71%) Internet of Things
4 2 (5.71%) Public Cloud
5 1 (2.86%) CESG
5 1 (2.86%) Security Operations Centre
5 1 (2.86%) User Experience
Operating Systems
1 5 (14.29%) Windows
1 5 (14.29%) Windows 7
1 5 (14.29%) Windows Server 2008
Processes & Methodologies
1 15 (42.86%) ITIL
2 14 (40.00%) Service Management
3 10 (28.57%) Line Management
3 10 (28.57%) Presales
4 9 (25.71%) Mentoring
5 8 (22.86%) CRM
6 7 (20.00%) Analytics
6 7 (20.00%) Project Management
6 7 (20.00%) Service Delivery
7 6 (17.14%) Business Development
7 6 (17.14%) IT Strategy
7 6 (17.14%) PRINCE2
8 5 (14.29%) Application Packaging
8 5 (14.29%) IT Governance
8 5 (14.29%) Requirements Analysis
8 5 (14.29%) Software Engineering
8 5 (14.29%) Technical Architecture
8 5 (14.29%) TOGAF
8 5 (14.29%) User Acceptance Testing
8 5 (14.29%) Zachman Framework
Programming Languages
1 7 (20.00%) SQL
2 5 (14.29%) PowerShell
3 2 (5.71%) C#
3 2 (5.71%) JavaScript
3 2 (5.71%) PL/SQL
3 2 (5.71%) T-SQL
Qualifications
1 8 (22.86%) Degree
2 6 (17.14%) Computer Science Degree
2 6 (17.14%) SC Cleared
2 6 (17.14%) Security Cleared
3 5 (14.29%) DV Cleared
3 5 (14.29%) ISEB
3 5 (14.29%) PMI Certification
3 5 (14.29%) PMP
4 4 (11.43%) Microsoft Certification
5 2 (5.71%) DBS Check
6 1 (2.86%) APMP
6 1 (2.86%) CISSP
6 1 (2.86%) GCIH
6 1 (2.86%) GIAC
6 1 (2.86%) MCSE
6 1 (2.86%) SSCP
Quality Assurance & Compliance
1 3 (8.57%) QA
2 1 (2.86%) HMG Security Policy Framework
2 1 (2.86%) ISO/IEC 27001
System Software
1 5 (14.29%) Microsoft App-V
1 5 (14.29%) Virtual Machines
1 5 (14.29%) VMware Infrastructure
Systems Management
1 5 (14.29%) SCCM
1 5 (14.29%) SCVMM
Vendors
1 8 (22.86%) Microsoft
1 8 (22.86%) Oracle
2 5 (14.29%) BMC
2 5 (14.29%) CheckPoint
2 5 (14.29%) Cisco
2 5 (14.29%) Citrix
2 5 (14.29%) EMC
2 5 (14.29%) HP
2 5 (14.29%) IBM
2 5 (14.29%) Juniper
2 5 (14.29%) NetApp
2 5 (14.29%) VMware
3 2 (5.71%) Remedy
3 2 (5.71%) Twitter
4 1 (2.86%) Adobe
4 1 (2.86%) CA Agile Central
4 1 (2.86%) SAP
Salisbury, Wiltshire
Deerfoot IT Resources Ltd
Salary: £40000 - £50000 per annum + Benefits
Posted: Yesterday
Bristol, Avon
Executive Recruitment Services (ERS)
Salary: Flexi Work Time
Posted: 3 days ago