Period
to 21 November 2017

The median annual salary for a 2nd Line Support was £26,500 in advertised job vacancies in Dorking during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Surrey > Dorking
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 17 20 24
Rank change year-on-year +3 +4 +17
Permanent jobs requiring a 2nd Line Support 1 1 8
As % of all permanent IT jobs advertised in Dorking 1.61% 1.79% 7.02%
As % of the Job Titles category 1.67% 1.82% 7.02%
Number of salaries quoted 1 1 8
Dorking median annual salary £26,500 £23,000 £22,000
Median salary % change year-on-year +15.22% +4.55% -21.43%
10th Percentile £26,250 £22,500 £21,000
90th Percentile £26,750 £23,500 £25,000
Surrey median annual salary £26,500 £27,500 £27,000
% change year-on-year -3.64% +1.85% -3.57%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Dorking. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Dorking
Permanent vacancies in Dorking with a recognized job title 60 55 114
% of permanent IT jobs with a recognized job title 96.77% 98.21% 100.00%
Number of salaries quoted 59 44 110
Dorking median annual salary £35,000 £32,500 £37,500
Median salary % change year-on-year +7.69% -13.33% +29.31%
10th Percentile £19,000 £21,000 £21,000
90th Percentile £62,500 £47,425 £55,125
Surrey median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

2nd Line Support
Job Vacancy Trend in Dorking

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Dorking.

Job vacancy trend for 2nd Line Support in Dorking

2nd Line Support
Salary Trend in Dorking

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Dorking.

Salary trend for 2nd Line Support in Dorking

2nd Line Support Skill Set
Top 18 Co-occurring IT Skills in Dorking

For the 6 months to 21 November 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Dorking region featuring 2nd Line Support in the job title.

1 1 (100.00%) ITIL
1 1 (100.00%) Windows
1 1 (100.00%) MS Exchange
1 1 (100.00%) LAN
1 1 (100.00%) WAN
1 1 (100.00%) Microsoft
1 1 (100.00%) SAN
1 1 (100.00%) Apple
1 1 (100.00%) Blackberry
1 1 (100.00%) Firewall
1 1 (100.00%) Wi-Fi
1 1 (100.00%) Smartphone
1 1 (100.00%) Time Management
1 1 (100.00%) Android
1 1 (100.00%) iPhone
1 1 (100.00%) NAS
1 1 (100.00%) Windows Phone
1 1 (100.00%) Analytical Skills

2nd Line Support Skill Set
Co-occurring IT Skills in Dorking by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) MS Exchange
Communications & Networking
1 1 (100.00%) Firewall
1 1 (100.00%) LAN
1 1 (100.00%) NAS
1 1 (100.00%) SAN
1 1 (100.00%) WAN
1 1 (100.00%) Wi-Fi
Miscellaneous
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Blackberry
1 1 (100.00%) iPhone
1 1 (100.00%) Smartphone
Operating Systems
1 1 (100.00%) Android
1 1 (100.00%) Windows
1 1 (100.00%) Windows Phone
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) Time Management
Vendors
1 1 (100.00%) Apple
1 1 (100.00%) Microsoft