Period
to 26 July 2017

The median annual salary for a 2nd Line Support was £27,500 in advertised job vacancies in Surrey during the 6 months to 26 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
South East > Surrey
6 months to
26 Jul 2017
Same period 2016 Same period 2015
Rank 135 168 165
Rank change year-on-year +33 -3 +43
Permanent jobs requiring a 2nd Line Support 115 128 165
As % of all permanent IT jobs advertised in Surrey 2.02% 1.64% 1.80%
As % of the Job Titles category 2.09% 1.68% 1.84%
Number of salaries quoted 106 109 153
Surrey median annual salary £27,500 £28,000 £26,000
Median salary % change year-on-year -1.79% +7.69% +8.33%
10th Percentile £22,375 £21,650 £21,250
90th Percentile £36,750 £33,750 £35,925
South East median annual salary £26,000 £26,500 £26,000
% change year-on-year -1.89% +1.92% +4.00%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Surrey. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Surrey
Permanent job vacancies with a job title containing a recognized job role 5496 7617 8947
As % of all permanent IT job vacancies advertised in Surrey 96.66% 97.48% 97.73%
Number of salaries quoted 4485 6509 7537
Surrey median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - -
10th Percentile £26,250 £26,250 £25,500
90th Percentile £68,000 £68,750 £67,500
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

2nd Line Support
Job Vacancy Trend in Surrey

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for 2nd Line Support in Surrey

2nd Line Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Surrey.

Salary trend for 2nd Line Support in Surrey

2nd Line Support
Salary Histogram in Surrey

The salary distribution of IT jobs citing 2nd Line Support in Surrey over the 6 months to 26 July 2017.

Salary histogram for 2nd Line Support in Surrey

2nd Line Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Surrey region over the 6 months to 26 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Weybridge +20 22 £28,500 +0.88%
Reigate +18 12 £26,500 -18.46%
Guildford +15 11 £25,000 -13.79%
Woking +22 7 £32,500 +42.08%
Leatherhead +11 7 £26,500 -7.02%
Redhill -11 7 £29,250 -0.85%
Epsom +14 4 £23,500 +25.33%
Godalming - 4 £25,000 -
Farnham +12 3 £21,500 -20.37%
Staines +4 3 £36,000 -
Esher - 3 £26,500 -
Camberley +20 2 £29,500 +37.21%
Cobham +10 1 £36,000 -
Chertsey -1 1 £27,500 -
Egham -12 1 £30,000 -2.44%
Dorking - 1 £26,500 -
Walton-on-Thames - 1 £29,000 -
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Surrey

For the 6 months to 26 July 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring 2nd Line Support in the job title.

1 92 (80.00%) Windows
2 71 (61.74%) Active Directory
3 55 (47.83%) MS Exchange
4 48 (41.74%) Microsoft
5 44 (38.26%) VMware
6 42 (36.52%) Windows Server
6 42 (36.52%) Microsoft Office
7 34 (29.57%) Windows 7
8 31 (26.96%) Office 365
9 28 (24.35%) Cisco
10 27 (23.48%) ITIL
11 21 (18.26%) Windows Server 2008
11 21 (18.26%) TCP/IP
12 19 (16.52%) VMware Infrastructure
12 19 (16.52%) Windows Server 2012
13 18 (15.65%) Windows 8
13 18 (15.65%) Firewall
14 16 (13.91%) SQL
15 15 (13.04%) MCSE
15 15 (13.04%) Microsoft Certification
16 14 (12.17%) SLA
16 14 (12.17%) VoIP
17 13 (11.30%) Citrix
17 13 (11.30%) Exchange Server 2007
18 11 (9.57%) Exchange Server 2013
18 11 (9.57%) Microsoft Azure
18 11 (9.57%) SQL Server
18 11 (9.57%) Finance
19 10 (8.70%) Windows 10
20 9 (7.83%) Windows XP

2nd Line Support Skill Set
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 55 (47.83%) MS Exchange
2 13 (11.30%) Exchange Server 2007
3 11 (9.57%) Exchange Server 2013
4 8 (6.96%) SharePoint
5 7 (6.09%) Exchange Server 2010
6 3 (2.61%) IIS
7 1 (0.87%) Blackberry Enterprise Server
7 1 (0.87%) Exchange Server 2003
7 1 (0.87%) IBM Notes
Applications
1 42 (36.52%) Microsoft Office
2 4 (3.48%) Microsoft Excel
3 1 (0.87%) MS Visio
Business Applications
1 1 (0.87%) Dynamics CRM
Cloud Services
1 31 (26.96%) Office 365
2 11 (9.57%) Microsoft Azure
3 4 (3.48%) Amazon AWS
4 2 (1.74%) G Suite
5 1 (0.87%) Mimecast
5 1 (0.87%) SaaS
Communications & Networking
1 21 (18.26%) TCP/IP
2 18 (15.65%) Firewall
3 14 (12.17%) VoIP
4 6 (5.22%) LAN
4 6 (5.22%) WAN
5 5 (4.35%) VPN
6 4 (3.48%) DNS
7 2 (1.74%) DHCP
8 1 (0.87%) 3G
8 1 (0.87%) Ethernet
8 1 (0.87%) Internet
8 1 (0.87%) IP Telephony
8 1 (0.87%) NAS
8 1 (0.87%) POP3
8 1 (0.87%) SAN
8 1 (0.87%) SMTP
8 1 (0.87%) Wi-Fi
Database & Business Intelligence
1 11 (9.57%) SQL Server
2 6 (5.22%) Data Warehouse
3 2 (1.74%) SQL Server 2016
4 1 (0.87%) SQL Server 2012
Development Applications
1 1 (0.87%) MSI
1 1 (0.87%) Visual Studio
General
1 11 (9.57%) Finance
2 6 (5.22%) Billing
2 6 (5.22%) Retail
3 3 (2.61%) Telecoms
4 2 (1.74%) Manufacturing
4 2 (1.74%) Marketing
5 1 (0.87%) Advertising
5 1 (0.87%) Automotive
5 1 (0.87%) Back Office
Libraries, Frameworks & Software Standards
1 1 (0.87%) JSON
1 1 (0.87%) PRADO
1 1 (0.87%) SOAP
1 1 (0.87%) Software Packaging
1 1 (0.87%) XML
Miscellaneous
1 7 (6.09%) Blackberry
2 4 (3.48%) Analytical Skills
2 4 (3.48%) Driving Licence
3 3 (2.61%) Fintech
3 3 (2.61%) iPhone
4 2 (1.74%) Smartphone
5 1 (0.87%) Computer Science
5 1 (0.87%) Handset
5 1 (0.87%) Mobile Computing
5 1 (0.87%) Virtual Team
Operating Systems
1 92 (80.00%) Windows
2 42 (36.52%) Windows Server
3 34 (29.57%) Windows 7
4 21 (18.26%) Windows Server 2008
5 19 (16.52%) Windows Server 2012
6 18 (15.65%) Windows 8
7 10 (8.70%) Windows 10
8 9 (7.83%) Windows XP
9 7 (6.09%) Android
10 4 (3.48%) Windows Server 2003
11 3 (2.61%) Apple iOS
11 3 (2.61%) Windows Vista
12 2 (1.74%) Linux
13 1 (0.87%) Mac OS
13 1 (0.87%) Mac OS X
13 1 (0.87%) Windows Phone
Processes & Methodologies
1 27 (23.48%) ITIL
2 6 (5.22%) Contract Management
2 6 (5.22%) Mentoring
2 6 (5.22%) Project Management
2 6 (5.22%) SDLC
3 3 (2.61%) Workflow
3 3 (2.61%) Workflow Management
4 2 (1.74%) Service Management
4 2 (1.74%) Software Deployment
5 1 (0.87%) Break/Fix
5 1 (0.87%) Change Management
5 1 (0.87%) Expense Management
5 1 (0.87%) Incident Management
5 1 (0.87%) ITSM
5 1 (0.87%) Mobile Device Management
5 1 (0.87%) Patch Management
5 1 (0.87%) People Management
5 1 (0.87%) Performance Tuning
5 1 (0.87%) Scrum
5 1 (0.87%) Task Automation
Programming Languages
1 16 (13.91%) SQL
2 5 (4.35%) PowerShell
3 3 (2.61%) C
4 2 (1.74%) C++
5 1 (0.87%) C#
5 1 (0.87%) T-SQL
Qualifications
1 15 (13.04%) MCSE
1 15 (13.04%) Microsoft Certification
2 7 (6.09%) ITIL Certification
3 5 (4.35%) MCP
4 4 (3.48%) CCNA
4 4 (3.48%) Cisco Certification
4 4 (3.48%) Degree
4 4 (3.48%) MCSA
5 3 (2.61%) DBS Check
5 3 (2.61%) MCITP
6 2 (1.74%) A+ Certification
7 1 (0.87%) CCA
7 1 (0.87%) CCNP
7 1 (0.87%) Citrix Certification
7 1 (0.87%) Computer Science Degree
7 1 (0.87%) HND
7 1 (0.87%) Network+ Certification
Quality Assurance & Compliance
1 14 (12.17%) SLA
2 8 (6.96%) QA
System Software
1 71 (61.74%) Active Directory
2 19 (16.52%) VMware Infrastructure
3 5 (4.35%) Hyper-V
3 5 (4.35%) Virtual Desktop
4 1 (0.87%) BlackBerry Internet Service
Systems Management
1 4 (3.48%) Backup Exec
1 4 (3.48%) SCCM
2 1 (0.87%) Sysprep
Vendors
1 48 (41.74%) Microsoft
2 44 (38.26%) VMware
3 28 (24.35%) Cisco
4 13 (11.30%) Citrix
5 4 (3.48%) Apple
5 4 (3.48%) Sophos
6 3 (2.61%) ServiceNow
7 2 (1.74%) Acronis
7 2 (1.74%) Google
7 2 (1.74%) Symantec
7 2 (1.74%) Veeam
8 1 (0.87%) Avaya
8 1 (0.87%) Dell
8 1 (0.87%) LANDesk
8 1 (0.87%) Lotus
8 1 (0.87%) SolarWinds
Addlestone, Surrey
Nationwide People Ltd
Salary: £15 - £16 Per Hour
Posted: 5 days ago