2nd Line Service Desk Analyst Job Trends in Dorset

Second Line Service Desk Analyst
South West > Dorset

The median Second Line Service Desk Analyst salary in Dorset is £37,000 per year, according to job vacancies posted during the 6 months leading to 1 October 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
1 Oct 2026
Same period 2025 Same period 2024
Rank 56 - -
Rank change year-on-year - - -
Permanent jobs requiring a 2nd Line Service Desk Analyst 2 0 0
As % of all permanent jobs in Dorset 0.23% - -
As % of the Job Titles category 0.25% - -
Number of salaries quoted 2 0 0
Median annual salary (50th Percentile) £37,000 - -
South West median annual salary £35,000 £30,750 -
% change year-on-year +13.82% - -

All Permanent IT Job Roles
Dorset

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Dorset. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Dorset with a recognized job title 803 384 815
% of permanent jobs with a recognized job title 93.59% 97.22% 94.99%
Number of salaries quoted 512 229 429
10th Percentile £30,000 £26,250 £33,902
25th Percentile £40,000 £28,750 £40,000
Median annual salary (50th Percentile) £50,000 £40,000 £50,000
Median % change year-on-year +25.00% -20.00% -9.09%
75th Percentile £75,000 £60,000 £60,000
90th Percentile £100,000 £80,000 £75,000
South West median annual salary £55,000 £45,000 £50,000
% change year-on-year +22.22% -10.00% -9.09%

2nd Line Service Desk Analyst
Job Vacancy Trend in Dorset

Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Service Desk Analyst' in the job title relative to all permanent IT jobs advertised in Dorset.

2nd Line Service Desk Analyst job vacancy trend in Dorset

2nd Line Service Desk Analyst
Salary Trend in Dorset

Salary distribution trend for 2nd Line Service Desk Analyst job vacancies in Dorset.

Salary distribution trend for 2nd Line Service Desk Analyst job vacancies in Dorset

2nd Line Service Desk Analyst Skill Set
Top 8 Co-Occurring Skills & Capabilities in Dorset

For the 6 months to 1 October 2026, 2nd Line Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Dorset region featuring 2nd Line Service Desk Analyst in the job title.

1 2 (100.00%) Business Intelligence
1 2 (100.00%) Customer Service
1 2 (100.00%) Microsoft
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Power BI
1 2 (100.00%) Power Platform
1 2 (100.00%) PowerApps
1 2 (100.00%) SharePoint

2nd Line Service Desk Analyst Skill Set
Co-Occurring Skills & Capabilities in Dorset by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (100.00%) SharePoint
Cloud Services
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Power Platform
1 2 (100.00%) PowerApps
Database & Business Intelligence
1 2 (100.00%) Power BI
General
1 2 (100.00%) Public Sector
Processes & Methodologies
1 2 (100.00%) Business Intelligence
1 2 (100.00%) Customer Service
Vendors
1 2 (100.00%) Microsoft