Customer Service Jobs in Douglas

Customer Service
Isle of Man > Douglas

The table below provides summary statistics for permanent job vacancies advertised in Douglas requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 24 July 2024, comparing them to the same period in the previous two years.

6 months to
24 Jul 2024
Same period 2023 Same period 2022
Rank 14 - -
Rank change year-on-year - - -
Permanent jobs citing Customer Service 3 0 0
As % of all permanent jobs advertised in Douglas 7.14% - -
As % of the Processes & Methodologies category 7.14% - -
Number of salaries quoted 3 0 0
10th Percentile - - -
25th Percentile £34,500 - -
Median annual salary (50th Percentile) £37,000 - -
75th Percentile £39,500 - -
90th Percentile - - -
Isle of Man median annual salary £37,000 - -

All Process and Methodology Skills
Douglas

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Douglas.

Permanent vacancies with a requirement for process or methodology skills 42 4 1
As % of all permanent jobs advertised in Douglas 100.00% 100.00% 100.00%
Number of salaries quoted 17 4 0
10th Percentile £35,400 - -
25th Percentile £36,250 £71,250 -
Median annual salary (50th Percentile) £46,500 £72,500 -
Median % change year-on-year -35.86% - -
75th Percentile £53,750 £73,750 -
90th Percentile £67,750 - -
Isle of Man median annual salary £46,500 £70,000 £50,000
% change year-on-year -33.57% +40.00% +21.21%

Customer Service
Job Vacancy Trend in Douglas

Job postings citing Customer Service as a proportion of all IT jobs advertised in Douglas.

Job vacancy trend for Customer Service in Douglas

Customer Service
Salary Trend in Douglas

3-month moving average salary quoted in jobs citing Customer Service in Douglas.

Salary trend for Customer Service in Douglas

Customer Service
Co-occurring Skills and Capabilities in Douglas by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (66.67%) Microsoft Exchange
Cloud Services
1 3 (100.00%) Microsoft 365
2 2 (66.67%) Mimecast
3 1 (33.33%) Azure
3 1 (33.33%) Entra ID
Communications & Networking
1 2 (66.67%) SMTP
2 1 (33.33%) DHCP
2 1 (33.33%) DNS
2 1 (33.33%) Firewall
General
1 3 (100.00%) Analytical Skills
1 3 (100.00%) Telecoms
2 2 (66.67%) Social Skills
Job Titles
1 2 (66.67%) Support Specialist
2 1 (33.33%) Support Engineer
Miscellaneous
1 3 (100.00%) Data Centre
2 1 (33.33%) Clustering
2 1 (33.33%) Replication
Operating Systems
1 1 (33.33%) CentOS
1 1 (33.33%) Linux
1 1 (33.33%) Ubuntu
1 1 (33.33%) Windows
1 1 (33.33%) Windows 10
1 1 (33.33%) Windows Server
Processes & Methodologies
1 3 (100.00%) Problem-Solving
2 2 (66.67%) Computer Science
3 1 (33.33%) Change Management
3 1 (33.33%) Incident Management
3 1 (33.33%) ITIL
3 1 (33.33%) Mentoring
3 1 (33.33%) Problem Management
3 1 (33.33%) Root Cause Analysis
3 1 (33.33%) Service Catalogue
Qualifications
1 1 (33.33%) CCNA
1 1 (33.33%) Cisco Certification
System Software
1 1 (33.33%) Active Directory
1 1 (33.33%) VMware Infrastructure
Vendors
1 1 (33.33%) Microsoft
1 1 (33.33%) Veeam
1 1 (33.33%) VMware
1 1 (33.33%) Zerto