Customer Service Job Trends in Douglas

Customer Service
Isle of Man > Douglas

The table below provides summary statistics and salary benchmarking for jobs advertised in Douglas requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 6 August 2026, with comparisons to the same periods in the previous two years.

6 months to
6 Aug 2026
Same period 2025 Same period 2024
Rank 2 - 13
Rank change year-on-year - - -
Permanent jobs citing Customer Service 1 0 1
As % of all permanent jobs in Douglas 16.67% - 2.50%
As % of the Processes & Methodologies category 16.67% - 2.50%
Number of salaries quoted 0 0 1
10th Percentile - - -
25th Percentile - - £34,500
Median annual salary (50th Percentile) - - £37,000
75th Percentile - - £39,500
90th Percentile - - -
Isle of Man median annual salary £40,000 £91,000 £37,000
% change year-on-year -56.04% +145.95% -

All Process & Methodology Skills
Douglas

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Douglas.

Permanent vacancies with a requirement for process or methodology skills 6 6 40
As % of all permanent jobs advertised in Douglas 100.00% 85.71% 100.00%
Number of salaries quoted 5 0 15
10th Percentile - - -
25th Percentile £42,500 - £36,250
Median annual salary (50th Percentile) £45,000 - £46,500
Median % change year-on-year - - -29.81%
75th Percentile £47,500 - £53,750
90th Percentile - - £74,750
Isle of Man median annual salary £45,000 £71,750 £46,500
% change year-on-year -37.28% +54.30% -22.50%

Customer Service
Job Vacancy Trend in Douglas

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Douglas.

Customer Service job vacancy trend in Douglas

Customer Service
Salary Trend in Douglas

Salary distribution trend for jobs in Douglas citing Customer Service.

Salary distribution trend for jobs in Douglas citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Douglas by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (100.00%) Microsoft Excel
General
1 1 (100.00%) Organisational Skills
1 1 (100.00%) Social Skills
Processes & Methodologies
1 1 (100.00%) Time Management
Qualifications
1 1 (100.00%) ACCA
Vendors
1 1 (100.00%) Microsoft