2nd Line Support Job Trends in East London

Second Line Support
London > East London

The median Second Line Support salary in East London is £34,000 per year, according to job vacancies posted during the 6 months leading to 4 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
4 Dec 2025
Same period 2024 Same period 2023
Rank 38 24 36
Rank change year-on-year -14 +12 +20
Permanent jobs requiring a 2nd Line Support 5 4 10
As % of all permanent jobs in East London 2.28% 2.80% 3.41%
As % of the Job Titles category 2.55% 3.31% 3.86%
Number of salaries quoted 5 0 10
10th Percentile - - £28,775
25th Percentile £32,000 - £30,438
Median annual salary (50th Percentile) £34,000 - £34,500
Median % change year-on-year - - +1.47%
75th Percentile £36,000 - £36,875
90th Percentile - - £37,625
London median annual salary £38,000 £40,000 £37,500
% change year-on-year -5.00% +6.67% +7.14%

All Permanent IT Job Vacancies
East London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in East London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in East London with a recognized job title 196 121 259
% of permanent jobs with a recognized job title 89.50% 84.62% 88.40%
Number of salaries quoted 111 57 190
10th Percentile £31,000 £26,250 £25,774
25th Percentile £35,000 £36,250 £31,938
Median annual salary (50th Percentile) £60,000 £48,000 £40,000
Median % change year-on-year +25.00% +20.00% -36.00%
75th Percentile £89,375 £67,500 £58,438
90th Percentile £107,500 £85,500 £107,500
London median annual salary £72,500 £75,000 £75,000
% change year-on-year -3.33% - +3.45%

2nd Line Support
Job Vacancy Trend in East London

Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Support' in the job title relative to all permanent IT jobs advertised in East London.

2nd Line Support job vacancy trend in East London

2nd Line Support
Salary Trend in East London

Salary distribution trend for 2nd Line Support job vacancies in East London.

Salary distribution trend for 2nd Line Support job vacancies in East London

2nd Line Support
Job Locations in East London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the East London region over the 6 months to 4 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hackney -3 5 £34,000 -
2nd Line Support
London

2nd Line Support Skill Set
Top 29 Co-Occurring Skills & Capabilities in East London

For the 6 months to 4 December 2025, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East London region featuring 2nd Line Support in the job title.

1 5 (100.00%) Active Directory
1 5 (100.00%) Autotask
1 5 (100.00%) AWS
1 5 (100.00%) AWS Certification
1 5 (100.00%) Azure
1 5 (100.00%) Azure Certification
1 5 (100.00%) Datto
1 5 (100.00%) Degree
1 5 (100.00%) DHCP
1 5 (100.00%) DNS
1 5 (100.00%) Entra ID
1 5 (100.00%) Firewall
1 5 (100.00%) Hyper-V
1 5 (100.00%) LAN
1 5 (100.00%) Microsoft
1 5 (100.00%) MySQL
1 5 (100.00%) Remote Monitoring and Management
1 5 (100.00%) SaaS
1 5 (100.00%) SharePoint
1 5 (100.00%) SQL
1 5 (100.00%) TCP/IP
1 5 (100.00%) VLAN
1 5 (100.00%) VMware
1 5 (100.00%) VMware Infrastructure
1 5 (100.00%) VoIP
1 5 (100.00%) VPN
1 5 (100.00%) WAN
1 5 (100.00%) Windows
1 5 (100.00%) Windows Server

2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in East London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 5 (100.00%) SharePoint
Cloud Services
1 5 (100.00%) AWS
1 5 (100.00%) Azure
1 5 (100.00%) Entra ID
1 5 (100.00%) SaaS
Communications & Networking
1 5 (100.00%) DHCP
1 5 (100.00%) DNS
1 5 (100.00%) Firewall
1 5 (100.00%) LAN
1 5 (100.00%) TCP/IP
1 5 (100.00%) VLAN
1 5 (100.00%) VoIP
1 5 (100.00%) VPN
1 5 (100.00%) WAN
Database & Business Intelligence
1 5 (100.00%) MySQL
General
1 5 (100.00%) Social Skills
Miscellaneous
1 5 (100.00%) Hybrid Cloud
1 5 (100.00%) Social Media
Operating Systems
1 5 (100.00%) Windows
1 5 (100.00%) Windows Server
Processes & Methodologies
1 5 (100.00%) Remote Monitoring and Management
Programming Languages
1 5 (100.00%) SQL
Qualifications
1 5 (100.00%) AWS Certification
1 5 (100.00%) Azure Certification
1 5 (100.00%) Degree
System Software
1 5 (100.00%) Active Directory
1 5 (100.00%) Hyper-V
1 5 (100.00%) VMware Infrastructure
Systems Management
1 5 (100.00%) Autotask
Vendors
1 5 (100.00%) Datto
1 5 (100.00%) Microsoft
1 5 (100.00%) VMware