Period
to 20 November 2017

The median annual salary for a 3rd Line Technical Support was £27,500 in advertised job vacancies in the East Midlands during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Technical Support
England > East Midlands
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 229 257 269
Rank change year-on-year +28 +12 -4
Permanent jobs requiring a 3rd Line Technical Support 2 1 2
As % of all permanent IT jobs advertised in the East Midlands 0.038% 0.015% 0.027%
As % of the Job Titles category 0.040% 0.016% 0.027%
Number of salaries quoted 2 1 2
East Midlands median annual salary £27,500 £35,000 £27,500
Median salary % change year-on-year -21.43% +27.27% +19.57%
10th Percentile £26,250 £32,500 £26,250
90th Percentile £28,750 £37,500 £28,750
England median annual salary £37,500 £37,500 £38,500
% change year-on-year - -2.60% +7.69%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East Midlands
Permanent vacancies in the East Midlands with a recognized job title 5057 6334 7285
% of permanent IT jobs with a recognized job title 97.29% 97.72% 97.50%
Number of salaries quoted 4209 5011 5906
East Midlands median annual salary £40,000 £40,000 £40,000
10th Percentile £23,700 £24,000 £22,500
90th Percentile £62,500 £62,500 £57,500
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

3rd Line Technical Support
Job Vacancy Trend in the East Midlands

Job postings that featured 3rd Line Technical Support in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for 3rd Line Technical Support in the East Midlands

3rd Line Technical Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support in the East Midlands.

Salary trend for 3rd Line Technical Support in the East Midlands

3rd Line Technical Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Technical Support within the East Midlands region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Lincolnshire - 2 £27,500 -
3rd Line Technical Support
England

3rd Line Technical Support Skill Set
Top 23 Co-occurring IT Skills in the East Midlands

For the 6 months to 20 November 2017, 3rd Line Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring 3rd Line Technical Support in the job title.

1 2 (100.00%) Microsoft Office
1 2 (100.00%) Windows
1 2 (100.00%) Linux
1 2 (100.00%) MCSE
1 2 (100.00%) MCSA
1 2 (100.00%) E-Commerce
1 2 (100.00%) Windows XP
1 2 (100.00%) MS Exchange
1 2 (100.00%) DNS
1 2 (100.00%) Microsoft
1 2 (100.00%) Active Directory
1 2 (100.00%) Microsoft Certification
1 2 (100.00%) Symantec
1 2 (100.00%) Telecoms
1 2 (100.00%) VMware
1 2 (100.00%) MCITP
1 2 (100.00%) Exchange Server 2003
1 2 (100.00%) VMware Infrastructure
1 2 (100.00%) Network Management
1 2 (100.00%) Office 365
1 2 (100.00%) Windows 8
1 2 (100.00%) Windows Server
1 2 (100.00%) Server Virtualisation

3rd Line Technical Support Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (100.00%) Exchange Server 2003
1 2 (100.00%) MS Exchange
Applications
1 2 (100.00%) Microsoft Office
Cloud Services
1 2 (100.00%) Office 365
Communications & Networking
1 2 (100.00%) DNS
General
1 2 (100.00%) Telecoms
Operating Systems
1 2 (100.00%) Linux
1 2 (100.00%) Windows
1 2 (100.00%) Windows 8
1 2 (100.00%) Windows Server
1 2 (100.00%) Windows XP
Processes & Methodologies
1 2 (100.00%) E-Commerce
1 2 (100.00%) Network Management
1 2 (100.00%) Server Virtualisation
Qualifications
1 2 (100.00%) MCITP
1 2 (100.00%) MCSA
1 2 (100.00%) MCSE
1 2 (100.00%) Microsoft Certification
System Software
1 2 (100.00%) Active Directory
1 2 (100.00%) VMware Infrastructure
Vendors
1 2 (100.00%) Microsoft
1 2 (100.00%) Symantec
1 2 (100.00%) VMware