The median annual salary for a 3rd Line Technical Support was £37,500 in advertised job vacancies in England during the 3 months to 26 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Technical Support
UK / England
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 840 849 878
Rank change year-on-year +9 +29  
Permanent jobs requiring a 3rd Line Technical Support 27 56 75
As % of all permanent IT jobs advertised in England 0.032% 0.061% 0.072%
As % of the Job Titles category 0.033% 0.064% 0.075%
Number of salaries quoted 24 53 63
Median salary £37,500 £37,500 £37,500
90% offered a salary of more than £30,000 £30,400 £30,600
10% offered a salary of more than £45,000 £40,000 £48,500
UK excluding London median salary £37,500 £37,500 £36,000
% change year-on-year - +4.16%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 80714 88007 100448
As % of all permanent IT job vacancies advertised in England 95.99% 96.53% 96.63%
Number of salaries quoted 66430 75068 83708
Median salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £72,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

3rd Line Technical Support
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured 3rd Line Technical Support in the job title.

Job vacancy trend for 3rd Line Technical Support in England

3rd Line Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support in England.

Salary trend for 3rd Line Technical Support in England

3rd Line Technical Support
Salary Histogram in England

The salary distribution of IT jobs citing 3rd Line Technical Support in England over the 3 months to 26 June 2017.

Salary histogram for 3rd Line Technical Support in England

3rd Line Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Technical Support within the England region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +57 7 £34,750 -8.55% 1
London +10 7 £38,123 +17.30% 1
West Midlands +15 4 £34,250 -2.14%
Yorkshire -5 3 £37,500 -6.25% 1
East of England -7 2 £40,000 +6.66%
North West -38 2 £36,250 -4.60%
East Midlands - 2 £25,331 - 1
3rd Line Technical Support
UK

3rd Line Technical Support Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 26 June 2017, 3rd Line Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 3rd Line Technical Support in the job title.

1 51 (68.00%) Windows
2 50 (66.67%) Active Directory
3 43 (57.33%) Microsoft
4 36 (48.00%) Windows Server
5 32 (42.67%) VMware
6 30 (40.00%) Citrix
7 25 (33.33%) Windows Server 2012
8 24 (32.00%) Windows Server 2008
9 21 (28.00%) Veeam
9 21 (28.00%) SAN
9 21 (28.00%) DNS
10 20 (26.67%) VMware Infrastructure
11 19 (25.33%) Hyper-V
11 19 (25.33%) Office 365
11 19 (25.33%) SCCM
11 19 (25.33%) Cisco
11 19 (25.33%) SQL
12 18 (24.00%) MS Exchange
13 17 (22.67%) ITIL
13 17 (22.67%) DHCP
14 16 (21.33%) NetApp
14 16 (21.33%) SQL Server
14 16 (21.33%) Microsoft Azure
15 15 (20.00%) HP
15 15 (20.00%) Firewall
16 13 (17.33%) Backup Exec
16 13 (17.33%) Service Delivery
17 12 (16.00%) Windows Server 2003
17 12 (16.00%) Microsoft Certification
17 12 (16.00%) LAN

3rd Line Technical Support Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (24.00%) MS Exchange
2 9 (12.00%) SharePoint
3 7 (9.33%) Exchange Server 2010
4 6 (8.00%) IIS
5 5 (6.67%) Exchange Server 2013
6 3 (4.00%) Apache
7 2 (2.67%) Blackberry Enterprise Server
8 1 (1.33%) Exchange Server 2007
8 1 (1.33%) Site Server
8 1 (1.33%) Skype for Business
8 1 (1.33%) Tomcat
Applications
1 5 (6.67%) Microsoft Office
2 1 (1.33%) Microsoft Excel
Business Applications
1 1 (1.33%) Dynamics CRM
1 1 (1.33%) NetSuite
Cloud Services
1 19 (25.33%) Office 365
2 16 (21.33%) Microsoft Azure
3 4 (5.33%) Azure Active Directory
3 4 (5.33%) Mimecast
3 4 (5.33%) OneDrive
4 1 (1.33%) Amazon AWS
4 1 (1.33%) Boomi
4 1 (1.33%) Cloud Computing
Communications & Networking
1 21 (28.00%) DNS
1 21 (28.00%) SAN
2 17 (22.67%) DHCP
3 15 (20.00%) Firewall
4 12 (16.00%) LAN
5 11 (14.67%) TCP/IP
6 10 (13.33%) WAN
7 9 (12.00%) Remote Desktop
8 6 (8.00%) Internet
9 5 (6.67%) Wireless
10 4 (5.33%) Cisco Wireless
10 4 (5.33%) VPN
11 3 (4.00%) Network Security
11 3 (4.00%) VLAN
12 2 (2.67%) DDNS
12 2 (2.67%) NAS
12 2 (2.67%) VoIP
13 1 (1.33%) OSPF
13 1 (1.33%) RIP
13 1 (1.33%) SSL
Database & Business Intelligence
1 16 (21.33%) SQL Server
2 2 (2.67%) DB2
2 2 (2.67%) Informix
2 2 (2.67%) MySQL
2 2 (2.67%) SQL Server 2012
3 1 (1.33%) SQL Server 2014
General
1 6 (8.00%) Law
2 5 (6.67%) Finance
2 5 (6.67%) Telecoms
3 2 (2.67%) Legal
4 1 (1.33%) Advertising
4 1 (1.33%) Banking
4 1 (1.33%) Financial Institution
4 1 (1.33%) French Language
4 1 (1.33%) Front Office
4 1 (1.33%) Games
Libraries, Frameworks & Software Standards
1 4 (5.33%) .NET
2 2 (2.67%) COM
3 1 (1.33%) .NET Framework
3 1 (1.33%) EDI
3 1 (1.33%) Web Services
Miscellaneous
1 11 (14.67%) Analytical Skills
2 10 (13.33%) Clustering
3 9 (12.00%) Management Information System
4 8 (10.67%) Data Centre
5 7 (9.33%) Hybrid Cloud
6 5 (6.67%) Enterprise Software
7 2 (2.67%) Fat Client
7 2 (2.67%) HP StoreVirtual
7 2 (2.67%) Replication
7 2 (2.67%) Thin Client
8 1 (1.33%) AS400
8 1 (1.33%) Blackberry
8 1 (1.33%) HP Storage
8 1 (1.33%) iSeries
8 1 (1.33%) Linux Command Line
8 1 (1.33%) PKI
8 1 (1.33%) Xbox
Operating Systems
1 51 (68.00%) Windows
2 36 (48.00%) Windows Server
3 25 (33.33%) Windows Server 2012
4 24 (32.00%) Windows Server 2008
5 12 (16.00%) Windows Server 2003
6 11 (14.67%) Linux
7 5 (6.67%) Windows 7
8 4 (5.33%) Mac OS X
9 3 (4.00%) Unix
9 3 (4.00%) Windows 10
10 2 (2.67%) AIX
10 2 (2.67%) HPUX
10 2 (2.67%) Solaris
10 2 (2.67%) SUSE
10 2 (2.67%) Windows 8
11 1 (1.33%) Apple iOS
Processes & Methodologies
1 17 (22.67%) ITIL
2 13 (17.33%) Service Delivery
3 10 (13.33%) Business Continuity
3 10 (13.33%) Disaster Recovery
3 10 (13.33%) Time Management
4 6 (8.00%) Data Management
4 6 (8.00%) Incident Management
4 6 (8.00%) Line Management
5 5 (6.67%) Change Management
5 5 (6.67%) Infrastructure Management
5 5 (6.67%) Kalman Filter
5 5 (6.67%) Mentoring
5 5 (6.67%) Service Delivery Management
5 5 (6.67%) Virtual Environments
6 4 (5.33%) Configuration Management
6 4 (5.33%) Email Filtering
6 4 (5.33%) Technical Analysis
6 4 (5.33%) Web Filtering
7 3 (4.00%) Server Virtualisation
7 3 (4.00%) Workflow Development
Programming Languages
1 19 (25.33%) SQL
2 3 (4.00%) C#
2 3 (4.00%) PowerShell
3 1 (1.33%) JavaScript
3 1 (1.33%) T-SQL
3 1 (1.33%) VB.NET
Qualifications
1 12 (16.00%) Microsoft Certification
2 9 (12.00%) MCSE
3 4 (5.33%) ITIL Certification
4 2 (2.67%) A+ Certification
4 2 (2.67%) Cisco Certification
4 2 (2.67%) CompTIA Security+
4 2 (2.67%) MCSA
4 2 (2.67%) MCTS
4 2 (2.67%) Network+ Certification
4 2 (2.67%) Security+ Certification
5 1 (1.33%) CCA
5 1 (1.33%) CCAA
5 1 (1.33%) CCNA
5 1 (1.33%) Citrix Certification
5 1 (1.33%) MCITP
5 1 (1.33%) MCP
5 1 (1.33%) PRINCE2 Certification
5 1 (1.33%) SC Cleared
5 1 (1.33%) Security Cleared
Quality Assurance & Compliance
1 6 (8.00%) SLA
2 1 (1.33%) ISO/IEC 27001
2 1 (1.33%) SSAE 16
System Software
1 50 (66.67%) Active Directory
2 20 (26.67%) VMware Infrastructure
3 19 (25.33%) Hyper-V
4 9 (12.00%) XenApp
5 7 (9.33%) vSphere
6 4 (5.33%) XenDesktop
7 3 (4.00%) Terminal Services
7 3 (4.00%) VMware ESXi
7 3 (4.00%) XenServer
Systems Management
1 19 (25.33%) SCCM
2 13 (17.33%) Backup Exec
3 5 (6.67%) HP Data Protector
3 5 (6.67%) NetBackup
4 2 (2.67%) EMC NetWorker
4 2 (2.67%) Microsoft Clustering
4 2 (2.67%) PaperCut
4 2 (2.67%) SafeCom
4 2 (2.67%) WSUS
5 1 (1.33%) Norton AntiVirus
5 1 (1.33%) SCOM
5 1 (1.33%) SCVMM
Vendors
1 43 (57.33%) Microsoft
2 32 (42.67%) VMware
3 30 (40.00%) Citrix
4 21 (28.00%) Veeam
5 19 (25.33%) Cisco
6 16 (21.33%) NetApp
7 15 (20.00%) HP
8 10 (13.33%) EMC
9 8 (10.67%) arcserve
10 7 (9.33%) CommVault
10 7 (9.33%) Dell
10 7 (9.33%) Veritas
10 7 (9.33%) Zerto
11 5 (6.67%) SolarWinds
12 4 (5.33%) CheckPoint
13 3 (4.00%) Meraki
13 3 (4.00%) Mitel
13 3 (4.00%) Nokia
13 3 (4.00%) Oracle
13 3 (4.00%) Xerox
Buckinghamshire
Nationwide People Ltd
Salary: £28000 Per Annum Benefits and car allowance
Posted: 4 days ago
Derby, Derbyshire
Smarterways Ltd.
Salary: From £20,000 to £30,000 per annum
Posted: 4 days ago