The median annual salary for a 3rd Line Technical Support was £38,123 in advertised job vacancies in England during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Third Line Technical Support
UK / England
Rank 777 834 826
Rank change year-on-year +57 -8  
Permanent jobs requiring a 3rd Line Technical Support 50 86 102
As % of all permanent IT jobs advertised in England 0.064% 0.089% 0.10%
As % of the Job Titles category 0.066% 0.093% 0.11%
Number of salaries quoted 44 81 88
Median salary £38,123 £37,500 £37,500
Median salary % change year-on-year +1.66% -  
90% offered a salary of more than £27,500 £25,500 £24,500
10% offered a salary of more than £50,000 £45,000 £47,500
UK excluding London median salary £36,250 £35,000 £35,000
% change year-on-year +3.57% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 75739 92695 95199
As % of all permanent IT job vacancies advertised in England 96.28% 96.42% 96.67%
Number of salaries quoted 63358 78403 78502
Median salary £46,500 £45,000 £45,000
Median salary % change year-on-year +3.33% -  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

3rd Line Technical Support
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured 3rd Line Technical Support in the job title.

Job vacancy trend for 3rd Line Technical Support in England

3rd Line Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support in England.

Salary trend for 3rd Line Technical Support in England

3rd Line Technical Support
Salary Histogram in England

The salary distribution of IT jobs citing 3rd Line Technical Support in England over the 3 months to 23 March 2017.

Salary histogram for 3rd Line Technical Support in England

3rd Line Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Technical Support within the England region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +60 20 £45,000 +12.50% 2
London +67 14 £38,123 -0.98% 1
West Midlands +23 4 £31,250 +22.54%
East Midlands +5 3 £25,331 -28.13% 1
North West -23 3 £37,500 +19.04%
Yorkshire +28 2 £33,000 +15.78%
East of England +28 2 £35,000 -6.66%
South West +22 2 £26,500 -8.62%
3rd Line Technical Support
UK

3rd Line Technical Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 23 March 2017, 3rd Line Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 3rd Line Technical Support in the job title.

1 64 (79.01%) Active Directory
2 61 (75.31%) Windows
3 48 (59.26%) Microsoft
4 44 (54.32%) Windows Server
5 39 (48.15%) VMware
6 32 (39.51%) Citrix
6 32 (39.51%) MS Exchange
7 30 (37.04%) SQL Server
7 30 (37.04%) Windows Server 2012
8 29 (35.80%) Windows Server 2008
9 27 (33.33%) MS Excel
10 26 (32.10%) SQL
10 26 (32.10%) DNS
11 24 (29.63%) SAN
11 24 (29.63%) Hyper-V
12 23 (28.40%) VMware Infrastructure
13 21 (25.93%) Office 365
14 18 (22.22%) Firewall
14 18 (22.22%) Cisco
14 18 (22.22%) Veeam
15 16 (19.75%) HP
15 16 (19.75%) DHCP
15 16 (19.75%) NetApp
16 14 (17.28%) ITIL
17 12 (14.81%) Windows Server 2003
17 12 (14.81%) arcserve
17 12 (14.81%) Finance
17 12 (14.81%) Exchange Server 2010
17 12 (14.81%) Analytical Skills
18 11 (13.58%) SCCM

3rd Line Technical Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (39.51%) MS Exchange
2 12 (14.81%) Exchange Server 2010
3 11 (13.58%) IIS
4 10 (12.35%) Exchange Server 2013
4 10 (12.35%) SharePoint
5 5 (6.17%) Blackberry Enterprise Server
5 5 (6.17%) Site Server
6 4 (4.94%) Apache
7 2 (2.47%) Skype for Business
8 1 (1.23%) CMS
8 1 (1.23%) Exchange Server 2007
8 1 (1.23%) SharePoint 2013
8 1 (1.23%) Tomcat
Applications
1 27 (33.33%) MS Excel
2 10 (12.35%) MS Office
Business Applications
1 1 (1.23%) Dynamics CRM
Cloud Services
1 21 (25.93%) Office 365
2 10 (12.35%) Microsoft Azure
3 8 (9.88%) Mimecast
4 5 (6.17%) SaaS
5 3 (3.70%) Azure Active Directory
5 3 (3.70%) OneDrive
Communications & Networking
1 26 (32.10%) DNS
2 24 (29.63%) SAN
3 18 (22.22%) Firewall
4 16 (19.75%) DHCP
5 11 (13.58%) TCP/IP
6 10 (12.35%) WAN
7 9 (11.11%) Remote Desktop
8 8 (9.88%) Internet
8 8 (9.88%) LAN
9 7 (8.64%) VLAN
10 5 (6.17%) NAS
11 4 (4.94%) VPN
11 4 (4.94%) Wireless
12 3 (3.70%) Cisco Wireless
12 3 (3.70%) DDNS
12 3 (3.70%) Network Security
13 2 (2.47%) LDAP
14 1 (1.23%) IPv4
14 1 (1.23%) RIP
14 1 (1.23%) SSL
Database & Business Intelligence
1 30 (37.04%) SQL Server
2 4 (4.94%) SQL Server 2008
3 3 (3.70%) DB2
3 3 (3.70%) MySQL
4 2 (2.47%) Informix
4 2 (2.47%) SQL Server 2012
5 1 (1.23%) SQL Server 2014
5 1 (1.23%) SQL Server Integration Services
5 1 (1.23%) SQL Server Reporting Services
General
1 12 (14.81%) Finance
2 8 (9.88%) Telecoms
3 7 (8.64%) Law
4 3 (3.70%) Banking
5 2 (2.47%) Legal
6 1 (1.23%) Advertising
6 1 (1.23%) French Language
6 1 (1.23%) Front Office
Libraries, Frameworks & Software Standards
1 9 (11.11%) .NET
2 2 (2.47%) COM
2 2 (2.47%) Web Services
3 1 (1.23%) .NET Framework
3 1 (1.23%) XML
3 1 (1.23%) XSLT
Miscellaneous
1 12 (14.81%) Analytical Skills
2 9 (11.11%) Clustering
3 7 (8.64%) Data Centre
4 6 (7.41%) Management Information System
5 5 (6.17%) Hybrid Cloud
6 4 (4.94%) Enterprise Software
6 4 (4.94%) Replication
7 2 (2.47%) Driving Licence
7 2 (2.47%) Linux Command Line
8 1 (1.23%) Fat Client
8 1 (1.23%) HP StoreVirtual
8 1 (1.23%) PKI
8 1 (1.23%) Thin Client
Operating Systems
1 61 (75.31%) Windows
2 44 (54.32%) Windows Server
3 30 (37.04%) Windows Server 2012
4 29 (35.80%) Windows Server 2008
5 12 (14.81%) Windows Server 2003
6 8 (9.88%) Linux
7 7 (8.64%) Windows 7
8 6 (7.41%) Mac OS X
9 3 (3.70%) AIX
9 3 (3.70%) Apple iOS
9 3 (3.70%) HPUX
9 3 (3.70%) Solaris
9 3 (3.70%) Unix
9 3 (3.70%) Windows 10
10 2 (2.47%) SUSE
10 2 (2.47%) Windows 8
11 1 (1.23%) CentOS
11 1 (1.23%) Debian
11 1 (1.23%) Ubuntu
Processes & Methodologies
1 14 (17.28%) ITIL
2 8 (9.88%) Disaster Recovery
2 8 (9.88%) Time Management
3 6 (7.41%) B2B
3 6 (7.41%) Data Management
3 6 (7.41%) Service Delivery
4 5 (6.17%) Change Management
4 5 (6.17%) E-Procurement
4 5 (6.17%) Incident Management
4 5 (6.17%) Mentoring
4 5 (6.17%) Migration
4 5 (6.17%) Server Building
5 4 (4.94%) Configuration Management
5 4 (4.94%) Customer Requirements
5 4 (4.94%) Infrastructure Management
5 4 (4.94%) Kalman Filter
5 4 (4.94%) Line Management
5 4 (4.94%) Virtual Environments
6 3 (3.70%) Service Management
6 3 (3.70%) Workflow
Programming Languages
1 26 (32.10%) SQL
2 5 (6.17%) PowerShell
2 5 (6.17%) VB
3 3 (3.70%) C#
4 2 (2.47%) T-SQL
5 1 (1.23%) PHP
5 1 (1.23%) VB.NET
5 1 (1.23%) VB6
Qualifications
1 10 (12.35%) Microsoft Certification
2 7 (8.64%) MCSE
3 6 (7.41%) Cisco Certification
4 3 (3.70%) MCSA
4 3 (3.70%) MCTS
5 2 (2.47%) A+ Certification
5 2 (2.47%) CompTIA Security+
5 2 (2.47%) ITIL Certification
5 2 (2.47%) MCITP
5 2 (2.47%) Network+ Certification
5 2 (2.47%) Security+ Certification
6 1 (1.23%) CCNA
6 1 (1.23%) Citrix Certification
6 1 (1.23%) Degree
6 1 (1.23%) SC Cleared
6 1 (1.23%) Security Cleared
Quality Assurance & Compliance
1 9 (11.11%) SLA
System Software
1 64 (79.01%) Active Directory
2 24 (29.63%) Hyper-V
3 23 (28.40%) VMware Infrastructure
4 10 (12.35%) XenApp
5 8 (9.88%) vSphere
6 7 (8.64%) XenDesktop
7 6 (7.41%) Terminal Services
8 3 (3.70%) VMware ESXi
9 2 (2.47%) XenServer
10 1 (1.23%) Virtual Desktop
Systems Management
1 11 (13.58%) Backup Exec
1 11 (13.58%) SCCM
2 6 (7.41%) NetBackup
3 5 (6.17%) HP Data Protector
3 5 (6.17%) Norton AntiVirus
4 4 (4.94%) EMC NetWorker
5 2 (2.47%) PaperCut
5 2 (2.47%) SafeCom
6 1 (1.23%) Microsoft Clustering
6 1 (1.23%) WSUS
Vendors
1 48 (59.26%) Microsoft
2 39 (48.15%) VMware
3 32 (39.51%) Citrix
4 18 (22.22%) Cisco
4 18 (22.22%) Veeam
5 16 (19.75%) HP
5 16 (19.75%) NetApp
6 12 (14.81%) arcserve
7 11 (13.58%) EMC
8 8 (9.88%) CommVault
8 8 (9.88%) Veritas
9 7 (8.64%) SolarWinds
9 7 (8.64%) Symantec
10 6 (7.41%) SonicWALL
10 6 (7.41%) Sophos
10 6 (7.41%) Zerto
11 5 (6.17%) Cyberoam
11 5 (6.17%) Dell
11 5 (6.17%) Intel Security
11 5 (6.17%) WatchGuard
London
Global Technology Solutions Ltd
Salary: £37960 - £38285 per annum
Posted: 4 hours ago
Reading, Berkshire
Genesis Associates (UK) Limited
Salary: £28000 - £32000 per annum + Benefits
Posted: 22 hours ago
Thame, Oxfordshire
IT Talent Solutions
Salary: From £30,000 to £40,000 per annum
Posted: 2 days ago
Nottingham, Nottinghamshire
Framework Housing Association
Posted: 19 days ago