3rd Line Technical Support Jobs in England

Third Line Technical Support
UK > England

The median Third Line Technical Support salary in England is £42,500 per year, according to job vacancies posted during the 6 months leading to 7 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
7 May 2025
Same period 2024 Same period 2023
Rank 653 825 926
Rank change year-on-year +172 +101 +200
Permanent jobs requiring a 3rd Line Technical Support 17 12 15
As % of all permanent jobs advertised in England 0.035% 0.014% 0.016%
As % of the Job Titles category 0.039% 0.015% 0.018%
Number of salaries quoted 15 12 15
10th Percentile £34,750 - £33,750
25th Percentile £40,000 £31,250 £41,250
Median annual salary (50th Percentile) £42,500 £42,500 £45,000
Median % change year-on-year - -5.56% +12.50%
75th Percentile £48,000 £50,487 -
90th Percentile £49,200 £55,745 -
UK median annual salary £42,500 £40,000 £45,000
% change year-on-year +6.25% -11.11% +12.50%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 43,436 80,761 84,301
% of permanent jobs with a recognized job title 90.39% 94.49% 91.53%
Number of salaries quoted 24,713 60,391 53,470
10th Percentile £30,000 £28,500 £32,500
25th Percentile £42,000 £38,250 £45,000
Median annual salary (50th Percentile) £57,500 £53,500 £60,800
Median % change year-on-year +7.48% -12.01% +1.33%
75th Percentile £75,000 £71,995 £82,500
90th Percentile £97,500 £91,250 £100,000
UK median annual salary £57,500 £52,550 £60,000
% change year-on-year +9.42% -12.42% -

3rd Line Technical Support
Job Vacancy Trend in England

Job postings that featured 3rd Line Technical Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for 3rd Line Technical Support in England

3rd Line Technical Support
Salary Trend in England

3-month moving average salary quoted in jobs citing 3rd Line Technical Support in England.

Salary trend for 3rd Line Technical Support in England

3rd Line Technical Support
Salary Histogram in England

Salary distribution for jobs citing 3rd Line Technical Support in England over the 6 months to 7 May 2025.

Salary histogram for 3rd Line Technical Support in England

3rd Line Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Technical Support within the England region over the 6 months to 7 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +64 7 £42,500 -10.53%
North West - 7 £42,500 -
South West - 5 £46,000 -
South East +95 4 £35,500 +9.23% 1
East of England - 1 £45,000 - 1
3rd Line Technical Support
UK

3rd Line Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 7 May 2025, 3rd Line Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring 3rd Line Technical Support in the job title.

1 13 (76.47%) Microsoft
1 13 (76.47%) Microsoft 365
2 12 (70.59%) Azure
2 12 (70.59%) Windows
3 11 (64.71%) WAN
3 11 (64.71%) Active Directory
4 10 (58.82%) Cisco
4 10 (58.82%) Firewall
4 10 (58.82%) ITIL
4 10 (58.82%) Manufacturing
5 9 (52.94%) Windows Server
6 8 (47.06%) Remote Desktop
6 8 (47.06%) Aerospace
6 8 (47.06%) Automotive
6 8 (47.06%) AWS
6 8 (47.06%) LAN
7 7 (41.18%) VMware
8 6 (35.29%) Microsoft Intune
8 6 (35.29%) Internet
8 6 (35.29%) Microsoft Certification
8 6 (35.29%) Entra ID
8 6 (35.29%) Problem-Solving
8 6 (35.29%) Social Skills
9 5 (29.41%) SD-WAN
9 5 (29.41%) Okta
9 5 (29.41%) Terminal Services
9 5 (29.41%) Microsoft Exchange
9 5 (29.41%) Telecoms
9 5 (29.41%) Change Management
9 5 (29.41%) Microsoft Office

3rd Line Technical Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (29.41%) Microsoft Exchange
2 3 (17.65%) SharePoint
Applications
1 5 (29.41%) Microsoft Office
Cloud Services
1 13 (76.47%) Microsoft 365
2 12 (70.59%) Azure
3 8 (47.06%) AWS
4 6 (35.29%) Entra ID
5 1 (5.88%) OneDrive
Communications & Networking
1 11 (64.71%) WAN
2 10 (58.82%) Firewall
3 8 (47.06%) LAN
3 8 (47.06%) Remote Desktop
4 6 (35.29%) Internet
5 5 (29.41%) SD-WAN
6 4 (23.53%) DHCP
6 4 (23.53%) DNS
6 4 (23.53%) TCP/IP
6 4 (23.53%) VLAN
7 3 (17.65%) VoIP
7 3 (17.65%) Wi-Fi
8 2 (11.76%) SSL
8 2 (11.76%) VPN
General
1 10 (58.82%) Manufacturing
2 8 (47.06%) Aerospace
2 8 (47.06%) Automotive
3 6 (35.29%) Social Skills
4 5 (29.41%) Telecoms
5 3 (17.65%) Electronics
6 1 (5.88%) Analytical Skills
Libraries, Frameworks & Software Standards
1 2 (11.76%) Software Packaging
Miscellaneous
1 5 (29.41%) Video Conferencing
2 3 (17.65%) FMCG
2 3 (17.65%) IoT
2 3 (17.65%) Operational Technology
2 3 (17.65%) Renewable Energy
Operating Systems
1 12 (70.59%) Windows
2 9 (52.94%) Windows Server
3 3 (17.65%) Linux
4 1 (5.88%) Windows Server 2016
Processes & Methodologies
1 10 (58.82%) ITIL
2 6 (35.29%) Problem-Solving
3 5 (29.41%) Change Management
3 5 (29.41%) Cybersecurity
4 3 (17.65%) Enterprise Architecture
4 3 (17.65%) Infrastructure Management
4 3 (17.65%) Proactive Monitoring
5 2 (11.76%) Application Packaging
5 2 (11.76%) Business Continuity
5 2 (11.76%) Compatibility Testing
5 2 (11.76%) Disaster Recovery
5 2 (11.76%) Resource Allocation
5 2 (11.76%) Software Testing
5 2 (11.76%) Storage Management
5 2 (11.76%) Test Automation
6 1 (5.88%) Business Intelligence
6 1 (5.88%) ITSM
6 1 (5.88%) Proactive Maintenance
Programming Languages
1 3 (17.65%) PowerShell
2 2 (11.76%) SQL
Qualifications
1 6 (35.29%) Microsoft Certification
Quality Assurance & Compliance
1 1 (5.88%) Cyber Essentials
1 1 (5.88%) SLA
System Software
1 11 (64.71%) Active Directory
2 5 (29.41%) Terminal Services
3 1 (5.88%) Hyper-V
Systems Management
1 6 (35.29%) Microsoft Intune
2 3 (17.65%) SCCM
3 1 (5.88%) Autotask
Vendors
1 13 (76.47%) Microsoft
2 10 (58.82%) Cisco
3 7 (41.18%) VMware
4 5 (29.41%) Aruba
4 5 (29.41%) Fortinet
4 5 (29.41%) Okta
5 2 (11.76%) Citrix
5 2 (11.76%) Oracle
6 1 (5.88%) WatchGuard