The median annual salary for a Help Desk Analyst was £23,000 in advertised job vacancies in the East of England during the 3 months to 25 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Analyst
England / East of England
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 236 244 266
Rank change year-on-year +8 +22  
Permanent jobs requiring a Help Desk Analyst 19 17 23
As % of all permanent IT jobs advertised in the East of England 0.31% 0.25% 0.28%
As % of the Job Titles category 0.32% 0.26% 0.29%
Number of salaries quoted 15 17 23
Median salary £23,000 £19,000 £21,000
Median salary % change year-on-year +21.05% -9.52%  
90% offered a salary of more than £21,000 £17,600 £17,150
10% offered a salary of more than £26,900 £24,400 £22,000
UK excluding London median salary £22,000 £21,500 £21,000
% change year-on-year +2.32% +2.38%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
East of England
Permanent job vacancies with a job title containing a recognized job role 5954 6475 7992
As % of all permanent IT job vacancies advertised in the East of England 97.27% 96.20% 97.48%
Number of salaries quoted 4865 5500 6591
Median salary £45,000 £45,000 £41,000
Median salary % change year-on-year - +9.75%  
90% offered a salary of more than £26,000 £26,000 £25,000
10% offered a salary of more than £62,500 £60,000 £65,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Help Desk Analyst
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England that featured Help Desk Analyst in the job title.

Job vacancy trend for Help Desk Analyst in the East of England

Help Desk Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst in the East of England.

Salary trend for Help Desk Analyst in the East of England

Help Desk Analyst
Salary Histogram in the East of England

The salary distribution of IT jobs citing Help Desk Analyst in the East of England over the 3 months to 25 June 2017.

Salary histogram for Help Desk Analyst in the East of England

Help Desk Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the East of England region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +4 17 £23,000 +24.32% 2
Cambridgeshire -5 1 - -
Essex -9 1 £21,000 +5.00%
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 25 June 2017, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Help Desk Analyst in the job title.

1 29 (74.36%) Windows
2 24 (61.54%) Active Directory
3 23 (58.97%) Windows 7
4 20 (51.28%) Microsoft Office
5 15 (38.46%) Microsoft
6 13 (33.33%) Office 365
7 11 (28.21%) Firewall
7 11 (28.21%) Wireless
8 9 (23.08%) ITIL
9 8 (20.51%) MS Exchange
10 7 (17.95%) Windows Server
11 5 (12.82%) TCP/IP
11 5 (12.82%) CRM
11 5 (12.82%) Windows 10
12 4 (10.26%) Remote Desktop
12 4 (10.26%) Windows 8
12 4 (10.26%) Windows Server 2008
12 4 (10.26%) Problem Management
12 4 (10.26%) Degree
12 4 (10.26%) Electronics
12 4 (10.26%) Manufacturing
13 3 (7.69%) Service Management
13 3 (7.69%) SQL
13 3 (7.69%) SQL Server
13 3 (7.69%) Windows XP
13 3 (7.69%) LAN
13 3 (7.69%) Windows Server 2012
13 3 (7.69%) Driving Licence
14 2 (5.13%) Line Management
14 2 (5.13%) IT Asset Management

Help Desk Analyst Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (20.51%) MS Exchange
2 1 (2.56%) BizTalk Server
2 1 (2.56%) SharePoint
Applications
1 20 (51.28%) Microsoft Office
Business Applications
1 2 (5.13%) Dynamics AX
2 1 (2.56%) Dynamics CRM
Cloud Services
1 13 (33.33%) Office 365
Communications & Networking
1 11 (28.21%) Firewall
1 11 (28.21%) Wireless
2 5 (12.82%) TCP/IP
3 4 (10.26%) Remote Desktop
4 3 (7.69%) LAN
5 2 (5.13%) PBX
5 2 (5.13%) VoIP
6 1 (2.56%) Unified Communications
Database & Business Intelligence
1 3 (7.69%) SQL Server
2 2 (5.13%) SQL Server 2005
2 2 (5.13%) SQL Server 2008
General
1 4 (10.26%) Electronics
1 4 (10.26%) Manufacturing
2 2 (5.13%) Spanish Language
3 1 (2.56%) Back Office
3 1 (2.56%) French Language
3 1 (2.56%) Games
3 1 (2.56%) Telecoms
3 1 (2.56%) Turkish Language
Libraries, Frameworks & Software Standards
1 1 (2.56%) .NET
Miscellaneous
1 3 (7.69%) Driving Licence
2 2 (5.13%) iPhone
3 1 (2.56%) Enterprise Software
3 1 (2.56%) iPad
3 1 (2.56%) Smartphone
Operating Systems
1 29 (74.36%) Windows
2 23 (58.97%) Windows 7
3 7 (17.95%) Windows Server
4 5 (12.82%) Windows 10
5 4 (10.26%) Windows 8
5 4 (10.26%) Windows Server 2008
6 3 (7.69%) Windows Server 2012
6 3 (7.69%) Windows XP
7 2 (5.13%) Android
7 2 (5.13%) Windows Server 2003
7 2 (5.13%) Windows Vista
Processes & Methodologies
1 9 (23.08%) ITIL
2 5 (12.82%) CRM
3 4 (10.26%) Problem Management
4 3 (7.69%) Service Management
5 2 (5.13%) Asset Management
5 2 (5.13%) ERP
5 2 (5.13%) IT Asset Management
5 2 (5.13%) ITSM
5 2 (5.13%) Line Management
5 2 (5.13%) Process Improvement
6 1 (2.56%) Business Analysis
6 1 (2.56%) Incident Management
6 1 (2.56%) Software Testing
6 1 (2.56%) Time Management
Programming Languages
1 3 (7.69%) SQL
2 1 (2.56%) C#
Qualifications
1 4 (10.26%) Degree
2 1 (2.56%) A+ Certification
2 1 (2.56%) CCNA
2 1 (2.56%) Cisco Certification
Quality Assurance & Compliance
1 1 (2.56%) SLA
System Software
1 24 (61.54%) Active Directory
Vendors
1 15 (38.46%) Microsoft
2 1 (2.56%) Cisco
2 1 (2.56%) Citrix
2 1 (2.56%) Juniper
Potters Bar
Recruitment Genius Ltd
Salary: £24000 - £28000 per annum
Posted: 24 days ago