Second Line Technical Support Analyst
UK > England
The median Second Line Technical Support Analyst salary in England is £30,000 per year, according to job vacancies posted during the 6 months leading to 13 January 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 13 Jan 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 604 | 671 | 677 |
| Rank change year-on-year | +67 | +6 | +299 |
| Permanent jobs requiring a 2nd Line Technical Support Analyst | 1 | 5 | 7 |
| As % of all permanent jobs in England | 0.002% | 0.010% | 0.014% |
| As % of the Job Titles category | 0.002% | 0.011% | 0.015% |
| Number of salaries quoted | 1 | 5 | 7 |
| 10th Percentile | - | £31,550 | £25,375 |
| 25th Percentile | - | £32,000 | £31,188 |
| Median annual salary (50th Percentile) | £30,000 | £35,000 | £37,500 |
| Median % change year-on-year | -14.29% | -6.67% | +11.94% |
| 75th Percentile | - | £38,000 | £38,250 |
| 90th Percentile | - | - | - |
| UK median annual salary | £30,000 | £33,750 | £37,500 |
| % change year-on-year | -11.11% | -10.00% | +11.94% |
All Permanent IT Job Roles
England
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in England with a recognized job title | 47,747 | 44,477 | 47,148 |
| % of permanent jobs with a recognized job title | 90.85% | 92.70% | 95.14% |
| Number of salaries quoted | 30,178 | 23,217 | 36,932 |
| 10th Percentile | £28,750 | £33,750 | £31,000 |
| 25th Percentile | £37,500 | £45,000 | £41,670 |
| Median annual salary (50th Percentile) | £55,000 | £60,000 | £57,800 |
| Median % change year-on-year | -8.33% | +3.81% | -6.02% |
| 75th Percentile | £75,000 | £80,000 | £77,500 |
| 90th Percentile | £95,000 | £98,750 | £97,500 |
| UK median annual salary | £55,000 | £60,000 | £57,500 |
| % change year-on-year | -8.33% | +4.35% | -4.17% |
2nd Line Technical Support Analyst
Job Vacancy Trend in England
Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Technical Support Analyst' in the job title relative to all permanent IT jobs advertised in England.
2nd Line Technical Support Analyst
Salary Trend in England
Salary distribution trend for 2nd Line Technical Support Analyst job vacancies in England.
2nd Line Technical Support Analyst
Job Locations in England
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Technical Support Analyst within the England region over the 6 months to 13 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| East of England | - | 1 | £30,000 | - | |
| 2nd Line Technical Support Analyst UK |
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