CRM Officer Job Trends in England

Customer Relationship Management Officer
UK > England

The median Customer Relationship Management Officer salary in England is £24,000 per year, according to job vacancies posted during the 6 months leading to 11 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
11 Nov 2025
Same period 2024 Same period 2023
Rank 622 686 -
Rank change year-on-year +64 - -
Permanent jobs requiring a CRM Officer 4 4 0
As % of all permanent jobs in England 0.009% 0.007% -
As % of the Job Titles category 0.010% 0.007% -
Number of salaries quoted 4 4 0
10th Percentile £23,650 £24,400 -
25th Percentile £23,875 £28,000 -
Median annual salary (50th Percentile) £24,000 £30,000 -
Median % change year-on-year -20.00% - -
75th Percentile £24,125 - -
90th Percentile £24,350 - -
UK median annual salary £24,000 £30,000 -
% change year-on-year -20.00% - -

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 41,013 57,017 45,519
% of permanent jobs with a recognized job title 90.71% 94.72% 95.43%
Number of salaries quoted 25,727 31,981 35,186
10th Percentile £28,250 £31,250 £32,292
25th Percentile £35,425 £42,500 £43,750
Median annual salary (50th Percentile) £52,500 £57,500 £60,000
Median % change year-on-year -8.70% -4.17% -
75th Percentile £75,000 £76,000 £80,000
90th Percentile £95,000 £95,000 £100,000
UK median annual salary £52,500 £57,500 £60,000
% change year-on-year -8.70% -4.17% -

CRM Officer
Job Vacancy Trend in England

Historical trend showing the proportion of permanent IT job postings featuring 'CRM Officer' in the job title relative to all permanent IT jobs advertised in England.

CRM Officer job vacancy trend in England

CRM Officer
Salary Trend in England

Salary distribution trend for CRM Officer job vacancies in England.

Salary distribution trend for CRM Officer job vacancies in England

CRM Officer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM Officer within the England region over the 6 months to 11 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Midlands +58 4 £24,000 +9.09% 5
West Midlands +50 4 £24,000 +9.09% 5
CRM Officer
UK

CRM Officer Skill Set
Top 10 Co-Occurring Skills & Capabilities in England

For the 6 months to 11 November 2025, CRM Officer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the England region featuring CRM Officer in the job title.

1 4 (100.00%) CRM
2 1 (25.00%) Data Cleansing
2 1 (25.00%) Data Quality
2 1 (25.00%) Mathematics
2 1 (25.00%) Microsoft
2 1 (25.00%) Microsoft 365
2 1 (25.00%) Microsoft Excel
2 1 (25.00%) Problem-Solving
2 1 (25.00%) Process Improvement
2 1 (25.00%) Windows

CRM Officer Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (25.00%) Microsoft Excel
Cloud Services
1 1 (25.00%) Microsoft 365
Miscellaneous
1 1 (25.00%) Driving Licence
1 1 (25.00%) Onboarding
1 1 (25.00%) Web Conferencing
Operating Systems
1 1 (25.00%) Windows
Processes & Methodologies
1 4 (100.00%) CRM
2 1 (25.00%) Data Cleansing
2 1 (25.00%) Mathematics
2 1 (25.00%) Problem-Solving
2 1 (25.00%) Process Improvement
Quality Assurance & Compliance
1 1 (25.00%) Data Quality
Vendors
1 1 (25.00%) Microsoft