Period
to 25 November 2017

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 25 November 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
UK > England
6 months to
25 Nov 2017
Same period 2016 Same period 2015
Rank 74 69 73
Rank change year-on-year -5 +4 -10
Permanent jobs citing CRM 6662 7415 7723
As % of all permanent IT jobs advertised in England 3.97% 4.15% 3.76%
As % of the Processes & Methodologies category 4.42% 4.64% 4.24%
Number of salaries quoted 5328 5963 6526
England median annual salary £47,500 £47,500 £47,500
10th Percentile £27,500 £27,500 £27,500
90th Percentile £77,500 £80,000 £80,000
UK median annual salary £47,500 £47,500 £47,500

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 150884 159712 182329
As % of all permanent IT jobs advertised in England 89.91% 89.42% 88.76%
Number of salaries quoted 120010 133901 151895
England median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% +5.56%
10th Percentile £28,750 £28,456 £27,500
90th Percentile £80,000 £80,000 £77,500
UK median annual salary £50,000 £49,500 £47,500
% change year-on-year +1.01% +4.21% +5.56%

CRM
Job Vacancy Trend in England

Job postings citing CRM as a percentage of all IT jobs advertised in England.

Job vacancy trend for CRM in England

CRM
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in England.

Salary trend for CRM in England

CRM
Salary Histogram in England

The salary distribution of IT jobs citing CRM in England over the 6 months to 25 November 2017.

Salary histogram for CRM in England

CRM
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the England region over the 6 months to 25 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -2 3289 £52,500 -4.55% 262
South East -11 1297 £42,500 -5.56% 98
North of England +1 790 £42,000 +5.00% 78
Midlands -30 509 £42,500 +6.25% 54
North West +3 426 £40,000 +2.56% 42
West Midlands -18 398 £42,500 - 36
East of England -36 364 £42,500 -7.61% 28
South West +27 347 £40,000 +6.67% 28
Yorkshire +1 305 £42,500 -5.56% 29
East Midlands -57 108 £40,000 +6.67% 18
North East +22 59 £35,000 -5.26% 7
CRM
UK

For the 6 months to 25 November 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for CRM.

1 2065 (31.00%) Dynamics CRM
2 2055 (30.85%) Microsoft
3 1580 (23.72%) Agile Software Development
4 1537 (23.07%) Finance
5 1491 (22.38%) SQL
6 1137 (17.07%) .NET
7 1115 (16.74%) Marketing
8 1109 (16.65%) C#
9 1004 (15.07%) JavaScript
10 993 (14.91%) Salesforce.com
11 967 (14.52%) SQL Server
12 896 (13.45%) ERP
13 851 (12.77%) Project Management
14 782 (11.74%) HTML
15 734 (11.02%) Degree
16 662 (9.94%) Business Intelligence
17 624 (9.37%) SharePoint
18 622 (9.34%) CSS
19 620 (9.31%) Analytical Skills
20 617 (9.26%) Stakeholder Management
21 609 (9.14%) Oracle
22 578 (8.68%) Windows
23 577 (8.66%) SAP
24 546 (8.20%) E-Commerce
25 525 (7.88%) Java
26 500 (7.51%) Analytics
27 493 (7.40%) Retail
28 480 (7.21%) MVC
29 466 (6.99%) Advertising
30 465 (6.98%) ASP.NET

CRM
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 624 (9.37%) SharePoint
2 325 (4.88%) CMS
3 126 (1.89%) MS Exchange
4 120 (1.80%) Tomcat
5 101 (1.52%) WebSphere
6 92 (1.38%) IIS
7 89 (1.34%) BizTalk Server
7 89 (1.34%) JBoss
8 74 (1.11%) Apache
9 65 (0.98%) Skype for Business
10 62 (0.93%) Confluence
11 57 (0.86%) Oracle SOA Suite
12 55 (0.83%) Apache Solr
13 52 (0.78%) Drupal
14 47 (0.71%) SAS
14 47 (0.71%) Sitecore CMS
15 39 (0.59%) Umbraco
16 36 (0.54%) Liferay
17 35 (0.53%) SharePoint 2010
17 35 (0.53%) WordPress
Applications
1 437 (6.56%) Microsoft Office
2 339 (5.09%) Microsoft Excel
3 96 (1.44%) Microsoft PowerPoint
4 66 (0.99%) MS Visio
5 64 (0.96%) Microsoft Project
6 55 (0.83%) Photoshop
7 29 (0.44%) Spreadsheet
8 27 (0.41%) SPSS
9 25 (0.38%) Adobe Illustrator
10 23 (0.35%) Adobe Creative Suite
11 16 (0.24%) Chatbot
12 9 (0.14%) InDesign
13 8 (0.12%) Adobe Captivate
14 7 (0.11%) InfoPath
15 5 (0.075%) Moqups
15 5 (0.075%) SPSS Modeler
16 3 (0.045%) SOLIDWORKS
17 2 (0.030%) AutoCAD
17 2 (0.030%) Camtasia
17 2 (0.030%) Gephi
Business Applications
1 2065 (31.00%) Dynamics CRM
2 301 (4.52%) Salesforce.com CRM
3 245 (3.68%) Dynamics AX
4 188 (2.82%) Dynamics NAV
5 163 (2.45%) NetSuite
6 127 (1.91%) SAP CRM
7 65 (0.98%) Eloqua
8 63 (0.95%) SAP Hybris
9 47 (0.71%) Adobe Campaign
10 45 (0.68%) SAP ERP
11 43 (0.65%) Dynamics GP
12 37 (0.56%) Oracle CRM
13 36 (0.54%) Magento
14 34 (0.51%) SAP Business One
14 34 (0.51%) Siebel CRM
15 33 (0.50%) Oracle EBS
16 30 (0.45%) SAP SD
17 29 (0.44%) Raiser's Edge
18 25 (0.38%) Payment Gateway
19 21 (0.32%) SAP S/4HANA
Cloud Services
1 462 (6.93%) Dynamics 365
2 441 (6.62%) Microsoft Azure
3 327 (4.91%) SaaS
4 314 (4.71%) Office 365
5 205 (3.08%) Amazon AWS
6 110 (1.65%) PaaS
7 96 (1.44%) IaaS
8 90 (1.35%) Salesforce Service Cloud
9 76 (1.14%) Google Analytics
10 67 (1.01%) Force.com
11 63 (0.95%) Salesforce Sales Cloud
12 43 (0.65%) Oracle CX
13 40 (0.60%) Oracle Service Cloud
14 39 (0.59%) Cloud Computing
15 34 (0.51%) OneDrive
16 21 (0.32%) GitHub
16 21 (0.32%) Silverpop
17 19 (0.29%) AdWords
17 19 (0.29%) Basecamp
17 19 (0.29%) npm
Communications & Networking
1 108 (1.62%) Intranet
2 93 (1.40%) Internet
3 82 (1.23%) DNS
3 82 (1.23%) Firewall
4 70 (1.05%) TCP/IP
5 68 (1.02%) LAN
5 68 (1.02%) Skype
6 66 (0.99%) WAN
7 60 (0.90%) DHCP
8 55 (0.83%) VoIP
9 46 (0.69%) SAN
10 39 (0.59%) SMS
11 38 (0.57%) VPN
12 33 (0.50%) HTTP
13 27 (0.41%) Wireless
14 26 (0.39%) NAS
15 25 (0.38%) iSCSI
16 24 (0.36%) Fibre Channel
17 22 (0.33%) VLAN
18 19 (0.29%) FTP
Database & Business Intelligence
1 967 (14.52%) SQL Server
2 348 (5.22%) SQL Server Reporting Services
3 318 (4.77%) SQL Server Integration Services
4 276 (4.14%) Data Warehouse
5 221 (3.32%) MySQL
6 159 (2.39%) Power BI
7 144 (2.16%) Big Data
8 142 (2.13%) Relational Database
9 130 (1.95%) SQL Server Analysis Services
10 101 (1.52%) SQL Server 2008
11 100 (1.50%) BusinessObjects
12 96 (1.44%) SQL Server 2012
13 65 (0.98%) SAP BW
14 62 (0.93%) PostgreSQL
15 60 (0.90%) SAP HANA
16 58 (0.87%) Hadoop
17 52 (0.78%) Apache Cassandra
17 52 (0.78%) RDBMS
18 51 (0.77%) NoSQL
19 49 (0.74%) Crystal Reports
Development Applications
1 172 (2.58%) JIRA
2 148 (2.22%) Git (software)
3 139 (2.09%) Visual Studio
4 128 (1.92%) Team Foundation Server
5 73 (1.10%) JUnit
6 72 (1.08%) Maven
7 68 (1.02%) Selenium
8 67 (1.01%) Jenkins
9 57 (0.86%) Mockito
10 44 (0.66%) LSMW
10 44 (0.66%) Sonatype Nexus
11 41 (0.62%) WebDriver
12 39 (0.59%) Subversion
13 36 (0.54%) gulp
14 32 (0.48%) Eclipse
15 28 (0.42%) MSBuild
15 28 (0.42%) SoapUI
16 25 (0.38%) Oracle Forms
17 21 (0.32%) Cucumber
18 20 (0.30%) Vagrant
General
1 1537 (23.07%) Finance
2 1115 (16.74%) Marketing
3 493 (7.40%) Retail
4 466 (6.99%) Advertising
5 272 (4.08%) Banking
6 217 (3.26%) Manufacturing
7 212 (3.18%) Telecoms
8 172 (2.58%) Legal
9 119 (1.79%) Publishing
10 113 (1.70%) Games
11 102 (1.53%) Investment Banking
12 92 (1.38%) Back Office
13 74 (1.11%) Law
14 72 (1.08%) Billing
15 68 (1.02%) Electronics
16 64 (0.96%) Retail Banking
17 48 (0.72%) Financial Institution
18 47 (0.71%) German Language
19 46 (0.69%) Front Office
20 41 (0.62%) Pharmaceutical
Job Titles
1 1517 (22.77%) Developer
2 1345 (20.19%) Analyst
3 611 (9.17%) Consultant
4 538 (8.08%) Business Analyst
5 503 (7.55%) Architect
6 446 (6.69%) Project Manager
7 423 (6.35%) CRM Developer
8 323 (4.85%) Support Analyst
9 322 (4.83%) CRM Analyst
10 274 (4.11%) .NET Developer
11 262 (3.93%) Administrator
12 261 (3.92%) Dynamics CRM Developer
13 252 (3.78%) Solutions Architect
14 251 (3.77%) Applications Support
15 250 (3.75%) C# Developer
16 244 (3.66%) CRM Manager
17 243 (3.65%) Senior Developer
18 211 (3.17%) CRM Consultant
19 190 (2.85%) C# .NET Developer
20 182 (2.73%) IT Manager
Libraries, Frameworks & Software Standards
1 1137 (17.07%) .NET
2 782 (11.74%) HTML
3 622 (9.34%) CSS
4 465 (6.98%) ASP.NET
5 350 (5.25%) Web Services
6 298 (4.47%) jQuery
7 286 (4.29%) AngularJS
8 267 (4.01%) XML
9 238 (3.57%) HTML5
10 173 (2.60%) .NET Framework
11 159 (2.39%) J2EE
12 154 (2.31%) SOAP
13 152 (2.28%) Spring
14 150 (2.25%) REST
15 147 (2.21%) RESTful
16 136 (2.04%) ASP.NET MVC
17 133 (2.00%) Mason
18 128 (1.92%) Middleware
19 124 (1.86%) Twitter Bootstrap
20 123 (1.85%) ASP.NET Web API
Miscellaneous
1 620 (9.31%) Analytical Skills
2 292 (4.38%) Computer Science
3 217 (3.26%) Enterprise Software
4 210 (3.15%) User Experience
5 182 (2.73%) Management Information System
6 175 (2.63%) Social Media
7 136 (2.04%) Mobile App
8 81 (1.22%) Greenfield Project
9 79 (1.19%) iPad
10 78 (1.17%) Fintech
11 77 (1.16%) Data Structures
12 60 (0.90%) Data Centre
13 51 (0.77%) EPoS
14 41 (0.62%) NHS
15 37 (0.56%) Virtual Team
16 35 (0.53%) Replication
17 34 (0.51%) e-Learning
17 34 (0.51%) Hedge funds
17 34 (0.51%) Public Cloud
18 32 (0.48%) Driving Licence
Operating Systems
1 578 (8.68%) Windows
2 289 (4.34%) Windows Server
3 175 (2.63%) Linux
4 142 (2.13%) Windows Server 2008
5 129 (1.94%) Windows Server 2012
6 106 (1.59%) Windows 7
7 101 (1.52%) Unix
8 99 (1.49%) Windows 10
9 78 (1.17%) Windows Server 2003
10 58 (0.87%) Apple iOS
11 52 (0.78%) Android
12 34 (0.51%) Windows 8
13 31 (0.47%) Mac OS X
14 25 (0.38%) CentOS
14 25 (0.38%) Ubuntu
15 17 (0.26%) Windows XP
16 14 (0.21%) Mac OS
17 6 (0.090%) Red Hat Enterprise Linux
17 6 (0.090%) Windows 2000
17 6 (0.090%) Windows Vista
Processes & Methodologies
1 1580 (23.72%) Agile Software Development
2 896 (13.45%) ERP
3 851 (12.77%) Project Management
4 662 (9.94%) Business Intelligence
5 617 (9.26%) Stakeholder Management
6 546 (8.20%) E-Commerce
7 500 (7.51%) Analytics
8 480 (7.21%) MVC
9 451 (6.77%) Business Analysis
10 444 (6.66%) Scrum
11 374 (5.61%) SDLC
12 354 (5.31%) ITIL
13 327 (4.91%) Migration
14 318 (4.77%) Workflow
15 310 (4.65%) Data Management
16 307 (4.61%) Mentoring
17 295 (4.43%) PRINCE2
18 289 (4.34%) Web Development
19 287 (4.31%) Coaching
20 275 (4.13%) Business Development
Programming Languages
1 1491 (22.38%) SQL
2 1109 (16.65%) C#
3 1004 (15.07%) JavaScript
4 525 (7.88%) Java
5 270 (4.05%) PHP
6 253 (3.80%) T-SQL
7 137 (2.06%) VB.NET
8 128 (1.92%) PowerShell
9 127 (1.91%) Apex Code
10 118 (1.77%) Python
11 117 (1.76%) ABAP
12 104 (1.56%) PL/SQL
13 87 (1.31%) C
14 80 (1.20%) VB
15 75 (1.13%) Bash Shell
15 75 (1.13%) Perl
16 65 (0.98%) C++
17 57 (0.86%) VBA
18 43 (0.65%) R
19 36 (0.54%) Ruby
Qualifications
1 734 (11.02%) Degree
2 178 (2.67%) Microsoft Certification
3 137 (2.06%) Computer Science Degree
4 72 (1.08%) PMP
5 71 (1.07%) PMI Certification
6 59 (0.89%) MCP
7 55 (0.83%) PRINCE2 Certification
8 54 (0.81%) MCSE
9 51 (0.77%) ISEB
10 44 (0.66%) Security Cleared
11 42 (0.63%) MCSA
12 39 (0.59%) ISTQB
13 26 (0.39%) A+ Certification
13 26 (0.39%) CISSP
13 26 (0.39%) ITIL Certification
13 26 (0.39%) PRINCE2 Practitioner
14 24 (0.36%) SC Cleared
15 22 (0.33%) Master's Degree
16 21 (0.32%) Cisco Certification
17 20 (0.30%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 338 (5.07%) QA
2 186 (2.79%) SLA
3 149 (2.24%) Data Quality
4 95 (1.43%) GDPR
5 31 (0.47%) PCI DSS
5 31 (0.47%) PMO
6 28 (0.42%) ISO/IEC 27001
7 13 (0.20%) Sarbanes-Oxley
8 7 (0.11%) ISO 9001
8 7 (0.11%) MiFID
9 6 (0.090%) COBIT
9 6 (0.090%) GPG13
9 6 (0.090%) HIPAA
10 5 (0.075%) Actionable Recommendations
11 4 (0.060%) HL7
12 3 (0.045%) GMP
13 2 (0.030%) PMBOK
14 1 (0.015%) Cyber Essentials
14 1 (0.015%) GCP
14 1 (0.015%) ISO/IEC 20000
System Software
1 280 (4.20%) Active Directory
2 101 (1.52%) VMware Infrastructure
3 69 (1.04%) Hyper-V
4 34 (0.51%) Terminal Services
5 31 (0.47%) Docker
6 18 (0.27%) XenApp
7 16 (0.24%) Virtual Machines
8 12 (0.18%) Virtual Desktop
8 12 (0.18%) VMware ESXi
8 12 (0.18%) XenDesktop
9 10 (0.15%) vSphere
10 8 (0.12%) OpenAM
11 7 (0.11%) Virtual Servers
12 6 (0.090%) NFS
12 6 (0.090%) Xen
13 5 (0.075%) HDFS
13 5 (0.075%) Veritas Cluster Server
14 4 (0.060%) Microsoft App-V
14 4 (0.060%) Terminal Server
15 3 (0.045%) Citrix Presentation Server
Systems Management
1 48 (0.72%) SCCM
2 26 (0.39%) WSUS
3 17 (0.26%) Ansible
3 17 (0.26%) HP Quality Center
3 17 (0.26%) SCOM
3 17 (0.26%) Systems Management Server (SMS)
4 15 (0.23%) Backup Exec
5 11 (0.17%) Norton AntiVirus
6 10 (0.15%) Data Guard
6 10 (0.15%) Kubernetes
6 10 (0.15%) Opscode Chef
7 6 (0.090%) cPanel
7 6 (0.090%) Failover Clustering
7 6 (0.090%) NetBackup
7 6 (0.090%) Plesk
7 6 (0.090%) SCDPM
7 6 (0.090%) Symantec Endpoint Protection
8 5 (0.075%) Microsoft Data Protection Manager
8 5 (0.075%) Oozie
9 4 (0.060%) FTK
Vendors
1 2055 (30.85%) Microsoft
2 993 (14.91%) Salesforce.com
3 609 (9.14%) Oracle
4 577 (8.66%) SAP
5 199 (2.99%) VMware
6 183 (2.75%) Siebel
7 158 (2.37%) Adobe
8 153 (2.30%) Google
8 153 (2.30%) Tableau
9 150 (2.25%) hybris
10 144 (2.16%) Citrix
10 144 (2.16%) Sage
11 115 (1.73%) IBM
12 88 (1.32%) Infor
13 73 (1.10%) Epicor
14 72 (1.08%) Cisco
14 72 (1.08%) TIBCO
15 69 (1.04%) HP
16 68 (1.02%) Informatica
17 62 (0.93%) Sitecore