Period
to 19 August 2018

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 19 August 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
UK > England
6 months to
19 Aug 2018
Same period 2017 Same period 2016
Rank 78 78 69
Rank change year-on-year 0 -9 +2
Permanent jobs citing CRM 6,057 6,255 8,030
As % of all permanent IT jobs advertised in England 3.84% 3.76% 4.32%
As % of the Processes & Methodologies category 4.21% 4.11% 4.76%
Number of salaries quoted 4,873 5,044 6,605
England median annual salary £50,000 £47,500 £47,500
Median salary % change year-on-year +5.26% - -
10th Percentile £28,000 £27,500 £27,500
90th Percentile £78,750 £77,500 £80,000
UK median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 143,839 152,341 168,792
As % of all permanent IT jobs advertised in England 91.14% 91.50% 90.85%
Number of salaries quoted 115,290 122,159 142,469
England median annual salary £50,000 £50,000 £50,000
10th Percentile £29,750 £28,250 £27,500
90th Percentile £82,500 £80,000 £78,750
UK median annual salary £50,000 £50,000 £48,000
% change year-on-year - +4.17% +1.05%

CRM
Job Vacancy Trend in England

Job postings citing CRM as a percentage of all IT jobs advertised in England.

Job vacancy trend for CRM in England

CRM
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in England.

Salary trend for CRM in England

CRM
Salary Histogram in England

The salary distribution of IT jobs citing CRM in England over the 6 months to 19 August 2018.

Salary histogram for CRM in England

CRM
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the England region over the 6 months to 19 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -1 2,755 £55,000 +1.85% 279
South East -1 1,157 £47,500 +9.20% 129
North of England -13 711 £42,500 - 119
Midlands +46 637 £45,000 +12.50% 81
West Midlands +49 474 £45,000 - 50
East of England +32 452 £45,000 +12.50% 39
North West +17 451 £42,750 +6.88% 67
South West -12 259 £42,500 - 62
Yorkshire -43 212 £42,500 -5.56% 37
East Midlands +10 156 £43,857 +16.95% 31
North East -17 48 £34,220 -2.23% 15
CRM
UK

For the 6 months to 19 August 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for CRM.

1 2,046 (33.78%) Microsoft
2 1,965 (32.44%) Dynamics CRM
3 1,585 (26.17%) Finance
4 1,406 (23.21%) Agile Software Development
5 1,331 (21.97%) SQL
6 1,141 (18.84%) .NET
7 1,117 (18.44%) Marketing
8 1,045 (17.25%) Salesforce.com
9 1,043 (17.22%) JavaScript
10 1,027 (16.96%) C#
11 936 (15.45%) ERP
12 895 (14.78%) SQL Server
13 849 (14.02%) Degree
14 796 (13.14%) Project Management
15 773 (12.76%) Analytical Skills
16 754 (12.45%) Dynamics 365
17 706 (11.66%) HTML
18 677 (11.18%) Problem-Solving
19 673 (11.11%) Advertising
20 542 (8.95%) Business Intelligence
21 536 (8.85%) SAP
21 536 (8.85%) Microsoft Azure
22 504 (8.32%) Oracle
23 502 (8.29%) Analytics
24 488 (8.06%) CSS
25 481 (7.94%) Stakeholder Management
26 478 (7.89%) E-Commerce
27 466 (7.69%) SharePoint
28 464 (7.66%) Retail
29 459 (7.58%) ITIL

CRM
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 466 (7.69%) SharePoint
2 196 (3.24%) CMS
3 96 (1.58%) BizTalk Server
4 85 (1.40%) MS Exchange
5 83 (1.37%) IIS
6 63 (1.04%) Apache
7 57 (0.94%) Confluence
8 46 (0.76%) Skype for Business
9 45 (0.74%) SAS
10 41 (0.68%) Tomcat
11 30 (0.50%) Apache Spark
12 29 (0.48%) Drupal
13 28 (0.46%) Elasticsearch
13 28 (0.46%) WordPress
14 20 (0.33%) JBoss
15 19 (0.31%) Sitecore CMS
15 19 (0.31%) WebLogic
16 18 (0.30%) NetWeaver
16 18 (0.30%) SharePoint Server
17 17 (0.28%) Umbraco
Applications
1 348 (5.75%) Microsoft Office
2 311 (5.13%) Microsoft Excel
3 137 (2.26%) Microsoft PowerPoint
4 59 (0.97%) Microsoft Project
4 59 (0.97%) MS Visio
5 51 (0.84%) Spreadsheet
6 29 (0.48%) Photoshop
7 12 (0.20%) Camtasia
8 10 (0.17%) SPSS
9 9 (0.15%) Adobe Illustrator
10 7 (0.12%) InDesign
11 6 (0.099%) Chatbot
12 3 (0.050%) Adobe Creative Suite
13 2 (0.033%) Acrobat
13 2 (0.033%) Adobe After Effects
13 2 (0.033%) Adobe Captivate
13 2 (0.033%) Adobe Premiere
13 2 (0.033%) Snagit
14 1 (0.017%) Mathcad
14 1 (0.017%) Moqups
Business Applications
1 1,965 (32.44%) Dynamics CRM
2 311 (5.13%) Salesforce.com CRM
3 266 (4.39%) NetSuite
4 253 (4.18%) Dynamics AX
5 185 (3.05%) Dynamics NAV
6 129 (2.13%) SAP Business One
7 48 (0.79%) SAP CRM
8 46 (0.76%) Adobe Campaign
9 42 (0.69%) Unit4 Business World
10 38 (0.63%) SAP S/4HANA
11 33 (0.54%) Eloqua
12 30 (0.50%) Raiser's Edge
13 26 (0.43%) Dynamics GP
14 23 (0.38%) Scribe Insight
14 23 (0.38%) Siebel CRM
15 22 (0.36%) Oracle CRM
15 22 (0.36%) SAP GRC
16 21 (0.35%) SAP SD
17 20 (0.33%) BPCS
17 20 (0.33%) SAP ERP
Cloud Services
1 754 (12.45%) Dynamics 365
2 536 (8.85%) Microsoft Azure
3 353 (5.83%) SaaS
4 343 (5.66%) Amazon AWS
5 258 (4.26%) Office 365
6 143 (2.36%) IaaS
7 138 (2.28%) PaaS
8 103 (1.70%) Salesforce Service Cloud
9 102 (1.68%) Cloud Computing
10 73 (1.21%) Force.com
11 63 (1.04%) Salesforce Sales Cloud
12 59 (0.97%) Google Analytics
13 27 (0.45%) Serverless
14 26 (0.43%) Silverpop
15 24 (0.40%) Amazon S3
15 24 (0.40%) npm
16 22 (0.36%) GitHub
16 22 (0.36%) Responsys
17 21 (0.35%) Google Cloud Platform
18 20 (0.33%) Oracle CX
Communications & Networking
1 111 (1.83%) Internet
2 99 (1.63%) Firewall
3 70 (1.16%) TCP/IP
4 61 (1.01%) LAN
5 54 (0.89%) DNS
6 53 (0.88%) SMS
6 53 (0.88%) VPN
7 51 (0.84%) Skype
8 50 (0.83%) VoIP
9 49 (0.81%) WAN
10 41 (0.68%) Intranet
11 37 (0.61%) Wireless
12 34 (0.56%) Unified Communications
13 25 (0.41%) DHCP
14 23 (0.38%) HTTP
15 22 (0.36%) SAN
15 22 (0.36%) VLAN
16 20 (0.33%) PBX
17 17 (0.28%) Network Security
18 16 (0.26%) WebEx
Database & Business Intelligence
1 895 (14.78%) SQL Server
2 311 (5.13%) SQL Server Reporting Services
3 276 (4.56%) SQL Server Integration Services
4 221 (3.65%) Data Warehouse
5 195 (3.22%) Relational Database
6 193 (3.19%) Big Data
7 177 (2.92%) Power BI
8 169 (2.79%) MySQL
9 91 (1.50%) NoSQL
10 88 (1.45%) SQL Server 2008
11 81 (1.34%) SQL Server Analysis Services
12 65 (1.07%) RDBMS
13 62 (1.02%) PostgreSQL
13 62 (1.02%) SQL Server 2012
14 57 (0.94%) Crystal Reports
14 57 (0.94%) Hadoop
14 57 (0.94%) SAP HANA
15 46 (0.76%) BusinessObjects
16 40 (0.66%) SQL Server 2016
17 38 (0.63%) SAP BW
Development Applications
1 171 (2.82%) JIRA
2 137 (2.26%) Team Foundation Server
3 120 (1.98%) Git (software)
4 102 (1.68%) Visual Studio
5 87 (1.44%) Visual Studio Team System
6 40 (0.66%) Jenkins
7 38 (0.63%) Selenium
8 37 (0.61%) Octopus Deploy
9 36 (0.59%) TeamCity
10 23 (0.38%) gulp
11 22 (0.36%) Mocha
12 21 (0.35%) Bower
12 21 (0.35%) Oracle APEX
12 21 (0.35%) Vagrant
13 18 (0.30%) Eclipse
13 18 (0.30%) Maven
13 18 (0.30%) Subversion
14 16 (0.26%) NUnit
15 15 (0.25%) Ant
16 12 (0.20%) SQL Server Management Studio (SSMS)
General
1 1,585 (26.17%) Finance
2 1,117 (18.44%) Marketing
3 673 (11.11%) Advertising
4 464 (7.66%) Retail
5 217 (3.58%) Manufacturing
6 207 (3.42%) Telecoms
7 198 (3.27%) Banking
8 118 (1.95%) Publishing
9 99 (1.63%) Billing
10 98 (1.62%) Legal
11 70 (1.16%) Back Office
12 65 (1.07%) Law
13 64 (1.06%) Games
14 63 (1.04%) Financial Institution
15 61 (1.01%) Investment Banking
16 50 (0.83%) French Language
17 40 (0.66%) German Language
18 36 (0.59%) Front Office
19 34 (0.56%) Electronics
20 32 (0.53%) Automotive
Job Titles
1 1,244 (20.54%) Developer
2 939 (15.50%) Analyst
3 810 (13.37%) Consultant
4 576 (9.51%) Architect
5 425 (7.02%) CRM Consultant
6 359 (5.93%) Project Manager
7 355 (5.86%) Dynamics CRM Consultant
8 337 (5.56%) CRM Developer
9 301 (4.97%) Solutions Architect
10 271 (4.47%) Business Analyst
11 244 (4.03%) Administrator
12 227 (3.75%) Dynamics CRM Developer
13 217 (3.58%) .NET Developer
14 208 (3.43%) CRM Manager
15 199 (3.29%) Applications Support
16 196 (3.24%) C# Developer
17 195 (3.22%) Support Analyst
18 192 (3.17%) IT Manager
18 192 (3.17%) Junior
19 177 (2.92%) Microsoft CRM Consultant
Libraries, Frameworks & Software Standards
1 1,141 (18.84%) .NET
2 706 (11.66%) HTML
3 488 (8.06%) CSS
4 400 (6.60%) Web Services
5 379 (6.26%) ASP.NET
6 246 (4.06%) XML
7 239 (3.95%) jQuery
8 198 (3.27%) Mason
9 187 (3.09%) AngularJS
10 171 (2.82%) .NET Framework
11 155 (2.56%) ASP.NET Web API
12 149 (2.46%) HTML5
13 138 (2.28%) SOAP
14 126 (2.08%) REST
15 120 (1.98%) ASP.NET MVC
16 103 (1.70%) WCF
17 99 (1.63%) RESTful
17 99 (1.63%) Visualforce
18 98 (1.62%) React
19 96 (1.58%) Entity Framework
Miscellaneous
1 773 (12.76%) Analytical Skills
2 307 (5.07%) Computer Science
3 266 (4.39%) Self-Motivation
4 262 (4.33%) Management Information System
5 227 (3.75%) User Experience
6 190 (3.14%) Enterprise Software
7 163 (2.69%) Mobile App
8 125 (2.06%) Social Media
9 106 (1.75%) Greenfield Project
10 102 (1.68%) Fintech
11 83 (1.37%) Driving Licence
12 79 (1.30%) Data Centre
13 65 (1.07%) N-Tier
14 64 (1.06%) Virtual Team
15 62 (1.02%) Data Structures
16 48 (0.79%) NHS
17 37 (0.61%) Linux Command Line
17 37 (0.61%) Marketing Technology
18 36 (0.59%) Hedge funds
19 34 (0.56%) Fixed Income
Operating Systems
1 378 (6.24%) Windows
2 281 (4.64%) Linux
3 152 (2.51%) Windows Server
4 84 (1.39%) Unix
5 57 (0.94%) Windows Server 2012
6 54 (0.89%) Windows Server 2008
7 48 (0.79%) Windows 10
8 45 (0.74%) Windows 7
9 28 (0.46%) Apple iOS
10 26 (0.43%) Android
11 24 (0.40%) Ubuntu
12 23 (0.38%) Mac OS X
12 23 (0.38%) Red Hat Enterprise Linux
13 18 (0.30%) Windows XP
14 15 (0.25%) Windows Vista
15 10 (0.17%) Solaris
16 7 (0.12%) Windows 8
17 6 (0.099%) Windows Server 2003
18 5 (0.083%) FreeBSD
19 3 (0.050%) Debian
Processes & Methodologies
1 1,406 (23.21%) Agile Software Development
2 936 (15.45%) ERP
3 796 (13.14%) Project Management
4 677 (11.18%) Problem-Solving
5 542 (8.95%) Business Intelligence
6 502 (8.29%) Analytics
7 481 (7.94%) Stakeholder Management
8 478 (7.89%) E-Commerce
9 459 (7.58%) ITIL
10 399 (6.59%) Scrum
11 349 (5.76%) Presales
12 317 (5.23%) MVC
13 315 (5.20%) SDLC
14 310 (5.12%) Business Analysis
15 285 (4.71%) Mentoring
16 276 (4.56%) Business Development
17 269 (4.44%) Migration
18 257 (4.24%) Waterfall
19 245 (4.04%) Decision-Making
20 244 (4.03%) PRINCE2
Programming Languages
1 1,331 (21.97%) SQL
2 1,043 (17.22%) JavaScript
3 1,027 (16.96%) C#
4 404 (6.67%) Java
5 294 (4.85%) T-SQL
6 194 (3.20%) PHP
7 141 (2.33%) Apex Code
8 136 (2.25%) Python
9 101 (1.67%) VBA
10 94 (1.55%) PowerShell
11 91 (1.50%) VB.NET
12 90 (1.49%) C
13 48 (0.79%) VB
14 46 (0.76%) PL/SQL
15 38 (0.63%) R
16 37 (0.61%) Ruby
17 36 (0.59%) Perl
18 33 (0.54%) C++
19 28 (0.46%) ES6
19 28 (0.46%) Java 8
Qualifications
1 849 (14.02%) Degree
2 226 (3.73%) Microsoft Certification
3 188 (3.10%) Computer Science Degree
4 101 (1.67%) Security Cleared
5 91 (1.50%) PMI Certification
6 87 (1.44%) PMP
7 56 (0.92%) ISEB
8 54 (0.89%) SC Cleared
9 50 (0.83%) MCSE
10 43 (0.71%) CIMA
10 43 (0.71%) MCSA
11 39 (0.64%) CISSP
12 37 (0.61%) MCP
13 33 (0.54%) Master's Degree
14 31 (0.51%) ACCA
14 31 (0.51%) PRINCE2 Practitioner
15 27 (0.45%) ITIL Certification
16 26 (0.43%) PRINCE2 Certification
17 22 (0.36%) CompTIA Security+
18 21 (0.35%) CEH
Quality Assurance & Compliance
1 217 (3.58%) QA
2 118 (1.95%) Data Quality
3 117 (1.93%) SLA
4 104 (1.72%) GDPR
5 55 (0.91%) ISO/IEC 27001
6 48 (0.79%) PMO
7 21 (0.35%) GPG13
8 15 (0.25%) COBIT
9 7 (0.12%) ISO 9001
9 7 (0.12%) Sarbanes-Oxley
10 4 (0.066%) Cyber Essentials
11 3 (0.050%) BS7799
11 3 (0.050%) MiFID
11 3 (0.050%) PCI DSS
12 2 (0.033%) GCP
12 2 (0.033%) IFRS
12 2 (0.033%) SEPA
12 2 (0.033%) Solvency II
13 1 (0.017%) Actionable Recommendations
13 1 (0.017%) Cyber Essentials PLUS
System Software
1 172 (2.84%) Active Directory
2 87 (1.44%) VMware Infrastructure
3 68 (1.12%) Docker
4 49 (0.81%) Hyper-V
5 26 (0.43%) Virtual Machines
6 19 (0.31%) Virtual Desktop
7 14 (0.23%) Terminal Services
7 14 (0.23%) vSphere
8 13 (0.21%) Apache Flume
8 13 (0.21%) HDFS
9 10 (0.17%) Terminal Server
10 8 (0.13%) Oracle RAC
10 8 (0.13%) VMware ESXi
11 3 (0.050%) Citrix Presentation Server
11 3 (0.050%) vCloud
11 3 (0.050%) XenApp
11 3 (0.050%) XenDesktop
12 2 (0.033%) KVM
12 2 (0.033%) NFS
13 1 (0.017%) BitLocker
Systems Management
1 27 (0.45%) Puppet
2 25 (0.41%) SCCM
3 24 (0.40%) Ansible
4 19 (0.31%) Single Sign-On
5 17 (0.28%) Terraform
6 15 (0.25%) HP UCMDB
7 13 (0.21%) Oozie
8 12 (0.20%) SCVMM
9 11 (0.18%) Kubernetes
9 11 (0.18%) Opscode Chef
10 9 (0.15%) HP Quality Center
10 9 (0.15%) Systems Management Server (SMS)
11 7 (0.12%) WSUS
12 6 (0.099%) SCOM
13 5 (0.083%) Marathon
14 4 (0.066%) Failover Clustering
14 4 (0.066%) Nagios
14 4 (0.066%) OpenView
14 4 (0.066%) Oracle Enterprise Manager
14 4 (0.066%) Plesk
Vendors
1 2,046 (33.78%) Microsoft
2 1,045 (17.25%) Salesforce.com
3 536 (8.85%) SAP
4 504 (8.32%) Oracle
5 206 (3.40%) Sage
6 172 (2.84%) Infor
7 164 (2.71%) Epicor
8 132 (2.18%) VMware
9 125 (2.06%) Google
10 115 (1.90%) Adobe
11 102 (1.68%) Xero
12 96 (1.58%) Tableau
13 91 (1.50%) JD Edwards
14 79 (1.30%) IBM
15 77 (1.27%) Citrix
16 74 (1.22%) Capita
17 71 (1.17%) Informatica
18 65 (1.07%) Siebel
19 59 (0.97%) Salesforce Marketing Cloud
20 56 (0.92%) Nintex