Period
to 26 June 2019

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 26 June 2019 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
UK > England
6 months to
26 Jun 2019
Same period 2018 Same period 2017
Rank 81 73 74
Rank change year-on-year -8 +1 -5
Permanent jobs citing CRM 4,703 6,536 6,410
As % of all permanent IT jobs advertised in England 3.52% 4.01% 3.92%
As % of the Processes & Methodologies category 3.83% 4.36% 4.27%
Number of salaries quoted 3,681 5,379 5,218
England median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% +5.56%
10th Percentile £28,000 £28,500 £27,500
90th Percentile £82,500 £82,500 £77,500
UK median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 122,911 149,997 149,978
As % of all permanent IT jobs advertised in England 91.99% 91.92% 91.74%
Number of salaries quoted 97,287 121,394 123,081
England median annual salary £52,500 £50,000 £50,000
Median salary % change year-on-year +5.00% - +4.17%
10th Percentile £30,000 £29,375 £28,000
90th Percentile £86,250 £82,500 £80,000
UK median annual salary £52,500 £50,000 £47,500
% change year-on-year +5.00% +5.26% -

CRM
Job Vacancy Trend in England

Job postings citing CRM as a percentage of all IT jobs advertised in England.

Job vacancy trend for CRM in England

CRM
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in England.

Salary trend for CRM in England

CRM
Salary Histogram in England

The salary distribution of IT jobs citing CRM in England over the 6 months to 26 June 2019.

Salary histogram for CRM in England

CRM
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the England region over the 6 months to 26 June 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -7 2,266 £55,000 - 171
South East -16 860 £47,500 +2.15% 109
North of England -35 518 £42,500 -5.56% 126
Midlands -32 426 £42,500 -5.56% 87
North West -14 335 £45,000 - 73
South West +14 323 £40,000 -5.88% 44
East of England -4 263 £47,500 - 32
West Midlands -54 258 £45,000 - 59
East Midlands +35 162 £35,000 -26.32% 28
Yorkshire -37 156 £37,250 -17.22% 36
North East -17 27 £50,000 +34.77% 17
CRM
UK

For the 6 months to 26 June 2019, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for CRM.

1 1,417 (30.13%) Microsoft
2 1,415 (30.09%) Dynamics CRM
3 1,259 (26.77%) SQL
4 1,200 (25.52%) Agile Software Development
5 1,095 (23.28%) Finance
6 1,012 (21.52%) Salesforce.com
7 868 (18.46%) Marketing
8 864 (18.37%) .NET
9 826 (17.56%) C#
10 800 (17.01%) JavaScript
11 798 (16.97%) SQL Server
12 766 (16.29%) Microsoft Azure
13 625 (13.29%) Degree
14 615 (13.08%) ERP
15 598 (12.72%) Dynamics 365
16 584 (12.42%) Business Intelligence
17 581 (12.35%) Analytical Skills
18 557 (11.84%) Project Management
19 539 (11.46%) Problem-Solving
20 507 (10.78%) SharePoint
21 506 (10.76%) HTML
22 433 (9.21%) SAP
23 412 (8.76%) CSS
24 396 (8.42%) Windows
25 373 (7.93%) Analytics
26 372 (7.91%) Java
27 371 (7.89%) Stakeholder Management
28 334 (7.10%) Web Services
29 332 (7.06%) ITIL
30 329 (7.00%) Oracle

CRM
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 507 (10.78%) SharePoint
2 187 (3.98%) CMS
3 95 (2.02%) BizTalk Server
4 76 (1.62%) Confluence
5 53 (1.13%) MS Exchange
6 48 (1.02%) IIS
7 45 (0.96%) WordPress
8 33 (0.70%) Apache
9 26 (0.55%) Drupal
10 23 (0.49%) Exchange Server 2010
11 22 (0.47%) Exchange Server 2013
11 22 (0.47%) Oracle SOA Suite
12 20 (0.43%) Umbraco
13 19 (0.40%) SharePoint 2010
14 17 (0.36%) Tomcat
15 15 (0.32%) Apache Spark
16 14 (0.30%) SAS
17 13 (0.28%) Apache Solr
17 13 (0.28%) NetWeaver
18 12 (0.26%) SugarCRM
Applications
1 314 (6.68%) Microsoft Office
2 236 (5.02%) Microsoft Excel
3 107 (2.28%) Microsoft PowerPoint
4 70 (1.49%) MS Visio
5 32 (0.68%) Microsoft Project
6 22 (0.47%) Spreadsheet
7 17 (0.36%) Photoshop
8 14 (0.30%) SPSS
9 10 (0.21%) InDesign
10 8 (0.17%) Adobe Creative Suite
10 8 (0.17%) Adobe Illustrator
11 7 (0.15%) Sketch
12 5 (0.11%) Chatbot
13 4 (0.085%) InfoPath
14 2 (0.043%) Camtasia
14 2 (0.043%) Lectora
15 1 (0.021%) Adobe Captivate
15 1 (0.021%) AutoCAD
15 1 (0.021%) CPLEX
15 1 (0.021%) HipChat
Business Applications
1 1,415 (30.09%) Dynamics CRM
2 220 (4.68%) Salesforce.com CRM
3 125 (2.66%) Dynamics AX
4 113 (2.40%) NetSuite
5 79 (1.68%) SAP CRM
6 74 (1.57%) Dynamics NAV
7 50 (1.06%) SAP S/4HANA
8 32 (0.68%) Unit4 Business World
9 30 (0.64%) Magento
10 28 (0.60%) Adobe Campaign
11 24 (0.51%) SAP Business One
12 22 (0.47%) Payment Gateway
13 21 (0.45%) SAP ERP
14 20 (0.43%) FastStats
14 20 (0.43%) SAP Business ByDesign
14 20 (0.43%) SAP IS-U
15 19 (0.40%) Oracle EBS
15 19 (0.40%) Sage CRM
16 17 (0.36%) Eloqua
17 16 (0.34%) Temenos T24
Cloud Services
1 766 (16.29%) Microsoft Azure
2 598 (12.72%) Dynamics 365
3 297 (6.32%) Office 365
3 297 (6.32%) SaaS
4 276 (5.87%) Amazon AWS
5 237 (5.04%) Power Platform
6 93 (1.98%) PaaS
7 91 (1.93%) Salesforce Sales Cloud
8 78 (1.66%) Salesforce Service Cloud
9 61 (1.30%) IaaS
10 58 (1.23%) PowerApps
11 55 (1.17%) Serverless
12 52 (1.11%) OneDrive
13 47 (1.00%) Force.com
13 47 (1.00%) Google Analytics
14 45 (0.96%) Cloud Computing
14 45 (0.96%) Google Cloud Platform
15 38 (0.81%) Azure Stack
16 31 (0.66%) Azure Active Directory
17 29 (0.62%) Microsoft Flow
Communications & Networking
1 92 (1.96%) Broadband
2 90 (1.91%) Internet
3 83 (1.76%) TCP/IP
4 72 (1.53%) Firewall
5 67 (1.42%) DNS
6 63 (1.34%) DHCP
7 49 (1.04%) Skype
8 42 (0.89%) NetScaler
9 39 (0.83%) Intranet
10 36 (0.77%) VoIP
11 31 (0.66%) LAN
11 31 (0.66%) Wireless
12 29 (0.62%) WAN
13 26 (0.55%) VPN
14 24 (0.51%) Network Security
15 21 (0.45%) Ethernet
16 20 (0.43%) SMS
17 19 (0.40%) Unified Communications
18 15 (0.32%) MPLS
19 12 (0.26%) PBX
Database & Business Intelligence
1 798 (16.97%) SQL Server
2 267 (5.68%) SQL Server Reporting Services
3 253 (5.38%) SQL Server Integration Services
4 212 (4.51%) Power BI
5 168 (3.57%) Relational Database
6 157 (3.34%) Data Warehouse
7 136 (2.89%) MySQL
8 83 (1.76%) Big Data
9 71 (1.51%) SQL Server Analysis Services
10 70 (1.49%) NoSQL
11 62 (1.32%) SAP HANA
12 54 (1.15%) PostgreSQL
13 49 (1.04%) SQL Server 2016
14 46 (0.98%) BusinessObjects
15 39 (0.83%) Crystal Reports
15 39 (0.83%) MongoDB
16 36 (0.77%) Azure SQL Database
16 36 (0.77%) SAP BW
17 35 (0.74%) RDBMS
18 32 (0.68%) Oracle Reports
Development Applications
1 214 (4.55%) Visual Studio
2 170 (3.61%) JIRA
3 155 (3.30%) Team Foundation Server
4 106 (2.25%) Git (software)
5 98 (2.08%) Visual Studio Team System
6 47 (1.00%) Selenium
7 34 (0.72%) TestRail
7 34 (0.72%) Zephyr
8 26 (0.55%) NUnit
8 26 (0.55%) Subversion
9 22 (0.47%) Octopus Deploy
10 20 (0.43%) Jenkins
11 18 (0.38%) Cucumber
11 18 (0.38%) Eclipse
11 18 (0.38%) SoapUI
11 18 (0.38%) SQL Server Management Studio (SSMS)
11 18 (0.38%) TeamCity
12 16 (0.34%) Oracle APEX
13 14 (0.30%) Bitbucket
14 13 (0.28%) MSTest
General
1 1,095 (23.28%) Finance
2 868 (18.46%) Marketing
3 289 (6.15%) Retail
4 206 (4.38%) Telecoms
5 167 (3.55%) Banking
6 129 (2.74%) Manufacturing
7 112 (2.38%) Advertising
8 102 (2.17%) Legal
9 99 (2.11%) Billing
10 92 (1.96%) Law
11 71 (1.51%) Games
12 45 (0.96%) Back Office
13 34 (0.72%) Publishing
14 28 (0.60%) Local Government
15 27 (0.57%) French Language
16 26 (0.55%) Front Office
17 24 (0.51%) Automotive
18 23 (0.49%) Electronics
19 22 (0.47%) Pharmaceutical
20 19 (0.40%) Investment Banking
Job Titles
1 1,047 (22.26%) Developer
2 829 (17.63%) Analyst
3 552 (11.74%) Consultant
4 347 (7.38%) Architect
5 277 (5.89%) Business Analyst
6 253 (5.38%) Project Manager
7 252 (5.36%) CRM Consultant
8 244 (5.19%) .NET Developer
9 224 (4.76%) Support Analyst
10 207 (4.40%) Administrator
11 202 (4.30%) C# Developer
12 200 (4.25%) Applications Support
13 190 (4.04%) CRM Developer
14 180 (3.83%) Solutions Architect
15 158 (3.36%) CRM Analyst
16 157 (3.34%) Dynamics CRM Consultant
17 147 (3.13%) CRM Manager
18 134 (2.85%) Senior Developer
19 133 (2.83%) C# .NET Developer
20 129 (2.74%) Dynamics CRM Developer
Libraries, Frameworks & Software Standards
1 864 (18.37%) .NET
2 506 (10.76%) HTML
3 412 (8.76%) CSS
4 334 (7.10%) Web Services
5 326 (6.93%) ASP.NET
6 200 (4.25%) jQuery
7 180 (3.83%) AngularJS
8 177 (3.76%) REST
9 147 (3.13%) XML
10 141 (3.00%) React
11 121 (2.57%) SOAP
12 114 (2.42%) .NET Core
13 109 (2.32%) ASP.NET MVC
14 108 (2.30%) .NET Framework
15 105 (2.23%) ASP.NET Web API
16 96 (2.04%) Node.js
17 95 (2.02%) JSON
18 85 (1.81%) HTML5
19 82 (1.74%) RESTful
20 78 (1.66%) Twitter Bootstrap
Miscellaneous
1 581 (12.35%) Analytical Skills
2 208 (4.42%) Self-Motivation
3 207 (4.40%) Management Information System
4 189 (4.02%) User Experience
5 146 (3.10%) Greenfield Project
6 144 (3.06%) Mobile App
7 108 (2.30%) Social Media
8 79 (1.68%) Enterprise Software
9 69 (1.47%) Data Structures
10 50 (1.06%) Data Centre
11 43 (0.91%) Life Science
12 40 (0.85%) Driving Licence
13 37 (0.79%) Replication
14 36 (0.77%) N-Tier
15 33 (0.70%) EPoS
16 29 (0.62%) FMCG
16 29 (0.62%) Virtual Team
17 28 (0.60%) Blog
18 27 (0.57%) Smartphone
19 26 (0.55%) Clustering
Operating Systems
1 396 (8.42%) Windows
2 159 (3.38%) Linux
3 135 (2.87%) Windows Server
4 119 (2.53%) Unix
5 75 (1.59%) Android
6 60 (1.28%) Windows Server 2012
7 49 (1.04%) Windows Server 2008
8 48 (1.02%) Mac OS
9 47 (1.00%) Windows 10
9 47 (1.00%) Windows 7
10 33 (0.70%) Apple iOS
11 17 (0.36%) Red Hat Enterprise Linux
11 17 (0.36%) Windows Server 2003
12 11 (0.23%) Windows 8
12 11 (0.23%) Windows XP
13 10 (0.21%) FreeBSD
14 7 (0.15%) Ubuntu
15 4 (0.085%) Mac OS X
15 4 (0.085%) Windows Vista
16 3 (0.064%) AIX
Processes & Methodologies
1 1,200 (25.52%) Agile Software Development
2 615 (13.08%) ERP
3 584 (12.42%) Business Intelligence
4 557 (11.84%) Project Management
5 539 (11.46%) Problem-Solving
6 373 (7.93%) Analytics
7 371 (7.89%) Stakeholder Management
8 332 (7.06%) ITIL
9 320 (6.80%) Migration
10 317 (6.74%) Change Management
11 312 (6.63%) Scrum
12 284 (6.04%) E-Commerce
13 279 (5.93%) MVC
14 254 (5.40%) SDLC
14 254 (5.40%) Workflow
15 250 (5.32%) PRINCE2
16 242 (5.15%) Business Analysis
17 238 (5.06%) Waterfall
18 236 (5.02%) DevOps
19 232 (4.93%) Test Automation
Programming Languages
1 1,259 (26.77%) SQL
2 826 (17.56%) C#
3 800 (17.01%) JavaScript
4 372 (7.91%) Java
5 255 (5.42%) T-SQL
6 227 (4.83%) PHP
7 217 (4.61%) Python
8 147 (3.13%) PowerShell
9 109 (2.32%) C
10 101 (2.15%) Apex Code
11 75 (1.59%) C++
12 58 (1.23%) PL/SQL
13 49 (1.04%) VB.NET
14 39 (0.83%) R
14 39 (0.83%) VB
14 39 (0.83%) VBA
15 35 (0.74%) ABAP
16 26 (0.55%) TypeScript
17 21 (0.45%) VBScript
18 18 (0.38%) Perl
Qualifications
1 625 (13.29%) Degree
2 106 (2.25%) Computer Science Degree
2 106 (2.25%) Microsoft Certification
3 99 (2.11%) Security Cleared
4 67 (1.42%) MCP
5 59 (1.25%) PMP
6 56 (1.19%) PMI Certification
7 54 (1.15%) SC Cleared
8 46 (0.98%) ISEB
9 42 (0.89%) Cisco Certification
10 40 (0.85%) CCNA
11 37 (0.79%) ISTQB
12 35 (0.74%) ITIL Certification
13 31 (0.66%) MCSE
14 30 (0.64%) CIMA
15 28 (0.60%) MCSA
16 27 (0.57%) Master's Degree
17 26 (0.55%) TOGAF Certification
18 25 (0.53%) DV Cleared
18 25 (0.53%) RHCE
Quality Assurance & Compliance
1 212 (4.51%) QA
2 155 (3.30%) SLA
3 114 (2.42%) GDPR
4 87 (1.85%) Data Quality
5 70 (1.49%) PMO
6 40 (0.85%) ISO/IEC 27001
7 35 (0.74%) ISO/IEC 20000
8 26 (0.55%) ISO 9001
9 18 (0.38%) Solvency II
10 16 (0.34%) ISO 22301
11 12 (0.26%) PCI DSS
12 8 (0.17%) GPG13
13 6 (0.13%) Actionable Recommendations
13 6 (0.13%) GAMP
13 6 (0.13%) MiFID
14 5 (0.11%) Cyber Essentials
14 5 (0.11%) Sarbanes-Oxley
15 3 (0.064%) COBIT
16 1 (0.021%) ISO 9000
16 1 (0.021%) PA-DSS
System Software
1 204 (4.34%) Active Directory
2 121 (2.57%) VMware Infrastructure
3 104 (2.21%) Hyper-V
4 69 (1.47%) Docker
5 50 (1.06%) XenApp
6 43 (0.91%) Microsoft App-V
7 39 (0.83%) XenDesktop
8 25 (0.53%) vSphere
9 20 (0.43%) Virtual Machines
10 8 (0.17%) VMware ESXi
11 7 (0.15%) BitLocker
11 7 (0.15%) Terminal Services
12 6 (0.13%) Firmware
13 4 (0.085%) HDFS
14 2 (0.043%) VMware Workstation
15 1 (0.021%) Microsoft Virtual Server
15 1 (0.021%) NFS
15 1 (0.021%) Oracle RAC
15 1 (0.021%) Samba
15 1 (0.021%) Xen
Systems Management
1 53 (1.13%) SCCM
2 38 (0.81%) Microsoft Data Protection Manager
2 38 (0.81%) SCOM
2 38 (0.81%) SCOrch
3 28 (0.60%) Failover Clustering
4 22 (0.47%) Kubernetes
5 20 (0.43%) Backup Exec
6 16 (0.34%) Perfmon
7 13 (0.28%) WSUS
8 12 (0.26%) Systems Management Server (SMS)
9 10 (0.21%) Single Sign-On
10 8 (0.17%) HP Quality Center
10 8 (0.17%) Microsoft Intune
11 7 (0.15%) Opscode Chef
12 6 (0.13%) Grafana
12 6 (0.13%) Marathon
13 5 (0.11%) Graphite
13 5 (0.11%) NetBackup
13 5 (0.11%) Terraform
14 2 (0.043%) Nagios
Vendors
1 1,417 (30.13%) Microsoft
2 1,012 (21.52%) Salesforce.com
3 433 (9.21%) SAP
4 329 (7.00%) Oracle
5 153 (3.25%) VMware
6 128 (2.72%) Google
7 127 (2.70%) Adobe
8 97 (2.06%) Sage
9 94 (2.00%) Cisco
10 89 (1.89%) Tableau
11 83 (1.76%) Citrix
11 83 (1.76%) JD Edwards
12 81 (1.72%) IBM
13 76 (1.62%) Pega
14 69 (1.47%) Nintex
15 67 (1.42%) Salesforce Marketing Cloud
16 47 (1.00%) Pardot
17 42 (0.89%) Atlassian
18 40 (0.85%) ServiceNow
18 40 (0.85%) Splunk