CRM Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and salary benchmarking for jobs advertised in England requiring CRM skills. It covers permanent job vacancies from the 6 months leading up to 11 October 2026, with comparisons to the same periods in the previous two years.

6 months to
11 Oct 2026
Same period 2025 Same period 2024
Rank 44 40 82
Rank change year-on-year -4 +42 +22
Permanent jobs citing CRM 3,589 2,339 1,938
As % of all permanent jobs in England 3.45% 5.44% 2.99%
As % of the Processes & Methodologies category 4.68% 6.11% 3.62%
Number of salaries quoted 2,638 1,341 1,075
10th Percentile £28,000 £26,250 £30,000
25th Percentile £31,750 £30,580 £37,250
Median annual salary (50th Percentile) £45,000 £45,000 £55,000
Median % change year-on-year - -18.18% -4.35%
75th Percentile £65,000 £65,000 £75,000
90th Percentile £85,000 £82,500 £90,000
UK median annual salary £45,000 £45,000 £55,000
% change year-on-year - -18.18% -4.35%

All Process & Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in England.

Permanent vacancies with a requirement for process or methodology skills 76,626 38,274 53,567
As % of all permanent jobs advertised in England 73.70% 88.94% 82.71%
Number of salaries quoted 53,560 21,879 28,580
10th Percentile £31,250 £28,250 £32,750
25th Percentile £41,585 £36,250 £44,000
Median annual salary (50th Percentile) £60,000 £55,000 £60,000
Median % change year-on-year +9.09% -8.33% -1.32%
75th Percentile £80,000 £75,246 £78,750
90th Percentile £100,000 £97,500 £97,500
UK median annual salary £60,000 £55,000 £60,000
% change year-on-year +9.09% -8.33% -

CRM
Job Vacancy Trend in England

Historical trend showing the proportion of permanent IT job postings citing CRM relative to all permanent IT jobs advertised in England.

CRM job vacancy trend in England

CRM
Salary Trend in England

Salary distribution trend for jobs in England citing CRM.

Salary distribution trend for jobs in England citing CRM

CRM
Salary Histogram in England

Salary distribution for jobs citing CRM in England over the 6 months to 11 October 2026.

Salary histogram for CRM in England

CRM
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the England region over the 6 months to 11 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +17 1,006 £62,500 +4.17% 2,163
South East +12 759 £41,500 +3.75% 555
North of England -10 679 £40,000 - 460
Midlands -9 619 £41,500 +3.75% 309
North West +45 439 £40,000 +4.92% 283
West Midlands -17 347 £43,000 -4.44% 188
East of England +20 275 £40,000 -5.88% 176
East Midlands +13 272 £40,000 +13.48% 121
South West +11 255 £43,250 -3.89% 121
Yorkshire -47 170 £45,000 +3.45% 136
North East -19 70 £30,000 -14.29% 42
CRM
UK

CRM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 99 (2.76%) SharePoint
2 69 (1.92%) CMS
3 43 (1.20%) Microsoft Exchange
4 32 (0.89%) WordPress
5 21 (0.59%) Confluence
6 10 (0.28%) IIS
7 6 (0.17%) Oracle SOA Suite
7 6 (0.17%) SAS
8 5 (0.14%) Drupal
9 4 (0.11%) Adobe Experience Manager
9 4 (0.11%) Apache Spark
9 4 (0.11%) Umbraco
10 3 (0.084%) Apache
10 3 (0.084%) Apache Airflow
11 2 (0.056%) Headless CMS
11 2 (0.056%) Moodle
11 2 (0.056%) Oracle Workflow
12 1 (0.028%) CICS
12 1 (0.028%) Jupyter
12 1 (0.028%) Sitecore CMS
Applications
1 419 (11.67%) Microsoft Office
2 255 (7.11%) Microsoft Excel
3 74 (2.06%) Microsoft PowerPoint
4 45 (1.25%) Microsoft Project
5 26 (0.72%) Spreadsheet
6 23 (0.64%) MS Visio
7 10 (0.28%) Adobe Creative Suite
8 7 (0.20%) Chatbot
9 4 (0.11%) Notion
9 4 (0.11%) Trello
10 3 (0.084%) AutoCAD
11 2 (0.056%) Adobe After Effects
11 2 (0.056%) Adobe Illustrator
11 2 (0.056%) Adobe Premiere
11 2 (0.056%) CapCut
11 2 (0.056%) Elementor
Business Applications
1 467 (13.01%) Dynamics CRM
2 70 (1.95%) Salesforce CRM
3 48 (1.34%) Shopify
4 36 (1.00%) NetSuite
5 20 (0.56%) Raiser’s Edge
6 14 (0.39%) Sonata
7 11 (0.31%) Dynamics NAV
7 11 (0.31%) SAP CRM
8 10 (0.28%) Magento
9 9 (0.25%) Oracle ERP
9 9 (0.25%) SAP S/4HANA
10 8 (0.22%) Oracle CRM
11 7 (0.20%) Dynamics GP
11 7 (0.20%) FastStats
12 6 (0.17%) Adobe Campaign
12 6 (0.17%) Oracle Applications
12 6 (0.17%) Payment Gateway
13 5 (0.14%) Academy Revenues and Benefits
13 5 (0.14%) Sage 200
14 4 (0.11%) Eloqua
Cloud Services
1 418 (11.65%) SaaS
2 365 (10.17%) Power Platform
3 318 (8.86%) Azure
4 277 (7.72%) Dynamics 365
5 191 (5.32%) Microsoft 365
6 136 (3.79%) Power Automate
7 94 (2.62%) AWS
7 94 (2.62%) PowerApps
8 69 (1.92%) Azure DevOps
9 53 (1.48%) Google Analytics
10 47 (1.31%) Serverless
11 46 (1.28%) Google Ads
12 36 (1.00%) Microsoft Copilot
13 32 (0.89%) GitHub
13 32 (0.89%) Salesforce Sales Cloud
14 31 (0.86%) Entra ID
15 26 (0.72%) Google Tag Manager
15 26 (0.72%) Salesforce Service Cloud
16 25 (0.70%) Azure Functions
17 24 (0.67%) Snowflake
Communications & Networking
1 69 (1.92%) Broadband
2 44 (1.23%) Internet
3 30 (0.84%) SMS
4 27 (0.75%) VoIP
5 21 (0.59%) Wireless
6 17 (0.47%) Firewall
7 15 (0.42%) VPN
7 15 (0.42%) Wi-Fi
8 13 (0.36%) LAN
9 10 (0.28%) DNS
9 10 (0.28%) Network Security
10 9 (0.25%) WAN
11 8 (0.22%) 5G
11 8 (0.22%) DHCP
12 7 (0.20%) Unified Communications
13 6 (0.17%) Intranet
13 6 (0.17%) VLAN
14 5 (0.14%) HTTP
14 5 (0.14%) TCP/IP
15 3 (0.084%) SAN
Database & Business Intelligence
1 228 (6.35%) Power BI
2 62 (1.73%) SQL Server
3 37 (1.03%) Data Warehouse
4 25 (0.70%) Looker
5 24 (0.67%) Relational Database
6 19 (0.53%) Metadata
7 18 (0.50%) Tableau
8 17 (0.47%) MySQL
9 15 (0.42%) SQL Server Reporting Services
10 13 (0.36%) BigQuery
10 13 (0.36%) SQL Server Integration Services
11 11 (0.31%) Amazon RDS
11 11 (0.31%) Azure SQL Database
11 11 (0.31%) Data Lake
11 11 (0.31%) DynamoDB
12 10 (0.28%) Big Data
13 9 (0.25%) Oracle Reports
14 8 (0.22%) Amazon Redshift
14 8 (0.22%) NoSQL
15 7 (0.20%) Data Mining
Development Applications
1 112 (3.12%) JIRA
2 50 (1.39%) Git
3 7 (0.20%) Visual Studio
4 4 (0.11%) Postman
5 3 (0.084%) Claude Code
5 3 (0.084%) Oracle Forms
5 3 (0.084%) Visual Studio Code
6 2 (0.056%) ESLint
6 2 (0.056%) GitLab
6 2 (0.056%) Selenium
6 2 (0.056%) Storybook
6 2 (0.056%) Vite
7 1 (0.028%) Bitbucket
7 1 (0.028%) Cypress.io
7 1 (0.028%) TestRail
General
1 1,431 (39.87%) Social Skills
2 1,076 (29.98%) Marketing
3 766 (21.34%) Finance
4 497 (13.85%) Organisational Skills
5 474 (13.21%) Analytical Skills
6 246 (6.85%) Presentation Skills
7 242 (6.74%) Retail
8 236 (6.58%) Inclusion and Diversity
9 206 (5.74%) Legal
9 206 (5.74%) Manufacturing
10 188 (5.24%) Telecoms
11 152 (4.24%) Law
12 141 (3.93%) Public Sector
13 84 (2.34%) Influencing Skills
14 81 (2.26%) Billing
15 77 (2.15%) Advertising
16 74 (2.06%) Electronics
17 67 (1.87%) Aerospace
18 66 (1.84%) Automotive
19 44 (1.23%) Banking
Job Titles
1 292 (8.14%) Business Manager
2 244 (6.80%) Senior
3 241 (6.71%) Development Manager
4 238 (6.63%) Business Development Manager
5 216 (6.02%) Lead
6 198 (5.52%) Sales Executive
7 193 (5.38%) Analyst
8 170 (4.74%) Administrator
9 169 (4.71%) Developer
10 161 (4.49%) Account Manager
11 149 (4.15%) CRM Manager
12 129 (3.59%) Sales Manager
13 122 (3.40%) Consultant
14 107 (2.98%) Coordinator
15 105 (2.93%) Sales Representative
16 101 (2.81%) IT Manager
17 97 (2.70%) Technical Engineer
18 93 (2.59%) Architect
19 92 (2.56%) Marketing Manager
20 90 (2.51%) Business Development Executive
Libraries, Frameworks & Software Standards
1 69 (1.92%) HTML
2 67 (1.87%) REST
3 55 (1.53%) .NET
4 40 (1.11%) Middleware
5 39 (1.09%) CSS
6 29 (0.81%) XML
7 28 (0.78%) SOAP
8 24 (0.67%) JSON
9 19 (0.53%) Lightning Web Components
10 17 (0.47%) EDI
11 16 (0.45%) React
12 15 (0.42%) .NET Framework
12 15 (0.42%) Kafka
12 15 (0.42%) Node.js
12 15 (0.42%) OAuth
13 12 (0.33%) OAuth2
13 12 (0.33%) Web Services
14 11 (0.31%) JWT
14 11 (0.31%) Terraform
15 10 (0.28%) Vue
Miscellaneous
1 452 (12.59%) Self-Motivation
2 379 (10.56%) Onboarding
3 282 (7.86%) Driving Licence
4 185 (5.15%) Management Information System
5 129 (3.59%) Social Media
6 113 (3.15%) Marketing Technology
7 108 (3.01%) Web Conferencing
8 103 (2.87%) Enterprise Software
9 77 (2.15%) Product Ownership
10 72 (2.01%) Renewable Energy
11 48 (1.34%) Analytical Mindset
12 36 (1.00%) Data Structures
13 33 (0.92%) Data Centre
14 32 (0.89%) AI Agents
15 31 (0.86%) NHS
16 29 (0.81%) Low-Code
17 26 (0.72%) Blog
17 26 (0.72%) Educational Technology
18 25 (0.70%) IoT
18 25 (0.70%) Legacy Systems
Operating Systems
1 58 (1.62%) Windows
2 29 (0.81%) Linux
3 20 (0.56%) Windows Server
4 5 (0.14%) Android
5 4 (0.11%) Apple iOS
6 3 (0.084%) Red Hat Enterprise Linux
7 2 (0.056%) macOS
7 2 (0.056%) Unix
7 2 (0.056%) Windows 10
Processes & Methodologies
1 688 (19.17%) Business Development
2 659 (18.36%) Decision-Making
3 620 (17.28%) Problem-Solving
4 588 (16.38%) B2B
5 573 (15.97%) Customer Service
6 506 (14.10%) Continuous Improvement
7 482 (13.43%) AI
8 473 (13.18%) Stakeholder Management
9 458 (12.76%) Customer Experience
10 451 (12.57%) ERP
11 381 (10.62%) Agile
12 376 (10.48%) Analytics
13 302 (8.41%) Lead Generation
14 288 (8.02%) Commercial Awareness
15 285 (7.94%) Business Intelligence
16 276 (7.69%) B2B Sales
17 261 (7.27%) Roadmaps
18 252 (7.02%) Customer Engagement
19 249 (6.94%) Logistics
20 214 (5.96%) Collaborative Working
Programming Languages
1 309 (8.61%) SQL
2 115 (3.20%) Python
3 101 (2.81%) JavaScript
4 86 (2.40%) C#
5 22 (0.61%) TypeScript
6 16 (0.45%) PHP
6 16 (0.45%) PowerShell
6 16 (0.45%) R
7 14 (0.39%) Java
7 14 (0.39%) T-SQL
8 13 (0.36%) Data Analysis Expressions
9 12 (0.33%) Apex Code
10 8 (0.22%) PL/SQL
11 4 (0.11%) C
11 4 (0.11%) Scala
12 3 (0.084%) Kotlin
13 2 (0.056%) Bicep
13 2 (0.056%) Delphi
13 2 (0.056%) Formula Language
13 2 (0.056%) RPG IV
Qualifications
1 344 (9.58%) Degree
2 51 (1.42%) DBS Check
2 51 (1.42%) Master's Degree
3 48 (1.34%) NVQ Level 3
4 44 (1.23%) Microsoft Certification
5 35 (0.98%) HND
6 31 (0.86%) Computer Science Degree
6 31 (0.86%) HNC
7 25 (0.70%) Security Cleared
8 19 (0.53%) SC Cleared
9 18 (0.50%) MBA
10 15 (0.42%) CCA
11 14 (0.39%) APMG
12 11 (0.31%) PMI Certification
13 10 (0.28%) PRINCE2 Certification
14 9 (0.25%) ITIL Certification
14 9 (0.25%) PMP
15 8 (0.22%) AWS Certification
15 8 (0.22%) ICAEW
16 7 (0.20%) AWS Certified Solutions Architect
Quality Assurance & Compliance
1 275 (7.66%) Data Quality
2 236 (6.58%) GDPR
3 98 (2.73%) QA
4 88 (2.45%) SLA
5 86 (2.40%) Accessibility
6 36 (1.00%) ISO/IEC 27001
7 25 (0.70%) Actionable Recommendations
8 22 (0.61%) ISO 9001
9 15 (0.42%) Cyber Essentials
10 12 (0.33%) PMO
11 10 (0.28%) PERC
12 9 (0.25%) WCAG
13 8 (0.22%) GRC
13 8 (0.22%) ISO 14001
13 8 (0.22%) ISO/IEC 42001
13 8 (0.22%) TickIT
14 5 (0.14%) NIST
15 4 (0.11%) Cyber Essentials PLUS
16 1 (0.028%) ISO 20022
16 1 (0.028%) SEPA
System Software
1 37 (1.03%) Active Directory
2 16 (0.45%) Docker
3 11 (0.31%) VMware Infrastructure
4 9 (0.25%) Hyper-V
5 6 (0.17%) Firmware
6 3 (0.084%) VMware ESXi
7 1 (0.028%) Virtual Machines
Systems Management
1 19 (0.53%) Microsoft Intune
2 8 (0.22%) Kubernetes
3 7 (0.20%) Systems Management Server (SMS)
4 3 (0.084%) Grafana
4 3 (0.084%) vCenter Server
5 2 (0.056%) Autotask
5 2 (0.056%) FortiGate
6 1 (0.028%) Amdocs OSS
6 1 (0.028%) AppManager
6 1 (0.028%) EMC NetWorker
6 1 (0.028%) Progress Chef
6 1 (0.028%) SCCM
6 1 (0.028%) ZABBIX
Vendors
1 983 (27.39%) Microsoft
2 626 (17.44%) Salesforce
3 331 (9.22%) HubSpot
4 145 (4.04%) Google
5 136 (3.79%) SAP
6 98 (2.73%) Oracle
7 62 (1.73%) Sage
8 61 (1.70%) ServiceNow
9 42 (1.17%) Adobe
10 41 (1.14%) Databricks
11 38 (1.06%) Cisco
12 35 (0.98%) TikTok
13 34 (0.95%) Salesforce Marketing Cloud
14 27 (0.75%) Zoho
15 21 (0.59%) VMware
16 20 (0.56%) Samsung
17 19 (0.53%) YouTube
18 17 (0.47%) Braze
18 17 (0.47%) Marketo
19 16 (0.45%) Facebook