CRM Job Trends in England

Customer Relationship Management (CRM)
UK > England

The table below provides summary statistics and salary benchmarking for jobs advertised in England requiring CRM skills. It covers permanent job vacancies from the 6 months leading up to 24 January 2026, with comparisons to the same periods in the previous two years.

6 months to
24 Jan 2026
Same period 2025 Same period 2024
Rank 59 82 97
Rank change year-on-year +23 +15 +9
Permanent jobs citing CRM 1,930 1,659 1,732
As % of all permanent jobs in England 3.51% 3.47% 2.98%
As % of the Processes & Methodologies category 4.36% 3.80% 3.35%
Number of salaries quoted 1,381 815 1,412
10th Percentile £26,500 £30,200 £27,000
25th Percentile £30,125 £37,500 £37,000
Median annual salary (50th Percentile) £44,125 £55,000 £52,688
Median % change year-on-year -19.77% +4.39% -8.37%
75th Percentile £65,000 £77,500 £70,000
90th Percentile £81,250 £97,500 £85,000
UK median annual salary £44,336 £55,000 £52,688
% change year-on-year -19.39% +4.39% -12.19%

All Process & Methodology Skills
England

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in England.

Permanent vacancies with a requirement for process or methodology skills 44,281 43,623 51,630
As % of all permanent jobs advertised in England 80.50% 91.27% 88.89%
Number of salaries quoted 26,723 21,246 40,559
10th Percentile £28,750 £35,000 £30,750
25th Percentile £38,393 £46,250 £41,250
Median annual salary (50th Percentile) £55,000 £60,000 £57,500
Median % change year-on-year -8.33% +4.35% -8.00%
75th Percentile £76,750 £81,250 £77,500
90th Percentile £97,500 £101,250 £97,500
UK median annual salary £55,000 £60,000 £57,500
% change year-on-year -8.33% +4.35% -8.00%

CRM
Job Vacancy Trend in England

Historical trend showing the proportion of permanent IT job postings citing CRM relative to all permanent IT jobs advertised in England.

CRM job vacancy trend in England

CRM
Salary Trend in England

Salary distribution trend for jobs in England citing CRM.

Salary distribution trend for jobs in England citing CRM

CRM
Salary Histogram in England

Salary distribution for jobs citing CRM in England over the 6 months to 24 January 2026.

Salary histogram for CRM in England

CRM
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the England region over the 6 months to 24 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +8 557 £60,000 -11.11% 437
Midlands +14 412 £40,000 -5.88% 454
South East +52 389 £37,500 -42.31% 901
North of England -5 291 £40,000 -5.88% 577
West Midlands +17 252 £44,543 +4.81% 160
North West +19 190 £40,000 -6.43% 247
East Midlands +28 156 £40,000 -5.88% 289
East of England +45 145 £45,000 -16.28% 421
South West +36 112 £45,000 -10.00% 374
Yorkshire -24 87 £40,000 -20.00% 256
North East -24 14 £35,000 -6.67% 76
CRM
UK

CRM
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 69 (3.58%) SharePoint
2 54 (2.80%) CMS
3 26 (1.35%) Microsoft Exchange
4 18 (0.93%) IIS
5 11 (0.57%) WordPress
6 7 (0.36%) Apache
7 6 (0.31%) Confluence
7 6 (0.31%) Umbraco
8 5 (0.26%) Moodle
8 5 (0.26%) SugarCRM
9 3 (0.16%) Headless CMS
9 3 (0.16%) Oracle Coherence
10 2 (0.10%) Apache Airflow
10 2 (0.10%) BizTalk Server
11 1 (0.052%) Apache Spark
11 1 (0.052%) concrete5
11 1 (0.052%) Oracle Workflow
11 1 (0.052%) SAS
11 1 (0.052%) Sitecore CMS
11 1 (0.052%) Tomcat
Applications
1 142 (7.36%) Microsoft Excel
2 130 (6.74%) Microsoft Office
3 35 (1.81%) Microsoft PowerPoint
4 17 (0.88%) Microsoft Project
5 14 (0.73%) Maya
6 11 (0.57%) Spreadsheet
7 9 (0.47%) InDesign
7 9 (0.47%) MS Visio
8 5 (0.26%) Adobe Creative Suite
8 5 (0.26%) Chatbot
8 5 (0.26%) EPLAN
8 5 (0.26%) Trello
9 4 (0.21%) PlantUML
10 1 (0.052%) GIMP
Business Applications
1 363 (18.81%) Dynamics CRM
2 71 (3.68%) Salesforce CRM
3 24 (1.24%) Shopify
4 15 (0.78%) Magento
4 15 (0.78%) NetSuite
5 8 (0.41%) SAP CX
6 7 (0.36%) Dynamics NAV
7 6 (0.31%) Sage 200
8 5 (0.26%) Dynamics GP
8 5 (0.26%) Raiser’s Edge
9 4 (0.21%) Sage 50
10 3 (0.16%) Payment Gateway
10 3 (0.16%) Sage CRM
10 3 (0.16%) SAP CRM
10 3 (0.16%) Yoast SEO
11 2 (0.10%) Adobe Campaign
11 2 (0.10%) Dynamics AX
11 2 (0.10%) SAP Business One
11 2 (0.10%) SAP S/4HANA
12 1 (0.052%) SAP EWM
Cloud Services
1 269 (13.94%) SaaS
2 239 (12.38%) Azure
3 236 (12.23%) Power Platform
4 195 (10.10%) Dynamics 365
5 169 (8.76%) Microsoft 365
6 76 (3.94%) Power Automate
7 70 (3.63%) PowerApps
8 69 (3.58%) AWS
9 68 (3.52%) Azure DevOps
10 37 (1.92%) Entra ID
11 36 (1.87%) Microsoft Copilot
12 29 (1.50%) Azure Logic Apps
13 28 (1.45%) GCP
14 24 (1.24%) Snowflake
15 22 (1.14%) GitHub
15 22 (1.14%) Salesforce Commerce Cloud
16 20 (1.04%) Google Analytics
17 18 (0.93%) Salesforce Service Cloud
18 17 (0.88%) Boomi
19 14 (0.73%) Serverless
Communications & Networking
1 49 (2.54%) Internet
2 38 (1.97%) Remote Desktop
3 36 (1.87%) SMS
4 33 (1.71%) Broadband
5 31 (1.61%) VoIP
6 19 (0.98%) DNS
6 19 (0.98%) VPN
6 19 (0.98%) Wi-Fi
7 18 (0.93%) Unified Communications
8 16 (0.83%) DHCP
9 12 (0.62%) Ethernet
10 9 (0.47%) LAN
10 9 (0.47%) Wireless
11 7 (0.36%) IP Telephony
12 6 (0.31%) PSTN
12 6 (0.31%) WAN
13 4 (0.21%) SD-WAN
13 4 (0.21%) TCP/IP
14 3 (0.16%) NFC
14 3 (0.16%) PBX
Database & Business Intelligence
1 160 (8.29%) Power BI
2 73 (3.78%) SQL Server
3 54 (2.80%) Tableau
4 30 (1.55%) Looker
5 28 (1.45%) Data Lake
6 24 (1.24%) Data Warehouse
7 19 (0.98%) Relational Database
8 17 (0.88%) Power Query
9 16 (0.83%) SQL Server Integration Services
10 11 (0.57%) Metadata
11 9 (0.47%) Amazon Redshift
11 9 (0.47%) MySQL
12 8 (0.41%) BigQuery
13 7 (0.36%) Azure SQL Database
13 7 (0.36%) RDBMS
13 7 (0.36%) SQL Server Reporting Services
14 5 (0.26%) Geospatial Data
15 3 (0.16%) NoSQL
15 3 (0.16%) PostgreSQL
15 3 (0.16%) TIBCO EBX
Development Applications
1 69 (3.58%) JIRA
2 37 (1.92%) Git
3 32 (1.66%) Visual Studio
4 8 (0.41%) Postman
5 7 (0.36%) Selenium
6 4 (0.21%) Browser DevTools
6 4 (0.21%) SoapUI
7 3 (0.16%) Cucumber
7 3 (0.16%) GitLab
7 3 (0.16%) Jenkins
7 3 (0.16%) JMeter
7 3 (0.16%) LoadRunner
7 3 (0.16%) NUnit
7 3 (0.16%) SpecFlow
8 2 (0.10%) Artifactory
8 2 (0.10%) LabVIEW
8 2 (0.10%) Octopus Deploy
8 2 (0.10%) SQL Server Management Studio (SSMS)
8 2 (0.10%) Team Foundation Server
8 2 (0.10%) TeamCity
General
1 781 (40.47%) Social Skills
2 564 (29.22%) Marketing
3 367 (19.02%) Finance
4 365 (18.91%) Analytical Skills
5 169 (8.76%) Retail
6 160 (8.29%) Inclusion and Diversity
7 142 (7.36%) Organisational Skills
8 131 (6.79%) Presentation Skills
9 115 (5.96%) Telecoms
10 75 (3.89%) Manufacturing
11 72 (3.73%) Law
12 62 (3.21%) Public Sector
13 60 (3.11%) Legal
14 41 (2.12%) Banking
15 35 (1.81%) Billing
16 34 (1.76%) Games
17 27 (1.40%) Advertising
17 27 (1.40%) Back Office
18 24 (1.24%) Influencing Skills
19 19 (0.98%) French Language
Job Titles
1 198 (10.26%) Senior
2 148 (7.67%) Lead
3 132 (6.84%) Analyst
4 126 (6.53%) Developer
5 115 (5.96%) Sales Executive
6 98 (5.08%) Architect
7 89 (4.61%) Consultant
8 69 (3.58%) Account Manager
9 64 (3.32%) CRM Executive
10 60 (3.11%) Support Engineer
11 59 (3.06%) Administrator
12 57 (2.95%) Business Manager
12 57 (2.95%) Development Manager
13 54 (2.80%) Business Development Manager
14 51 (2.64%) Technical Support
15 48 (2.49%) Solutions Architect
16 47 (2.44%) CRM Manager
16 47 (2.44%) Sales Manager
17 46 (2.38%) 2nd Line Support
18 45 (2.33%) Microsoft Specialist
Libraries, Frameworks & Software Standards
1 85 (4.40%) REST
2 81 (4.20%) .NET
3 54 (2.80%) SOAP
4 37 (1.92%) HTML
5 33 (1.71%) CSS
6 30 (1.55%) Web Services
7 26 (1.35%) Middleware
8 18 (0.93%) JSON
9 15 (0.78%) React
10 14 (0.73%) XML
11 13 (0.67%) .NET Framework
11 13 (0.67%) EDI
12 12 (0.62%) Blazor
13 11 (0.57%) LAMP
14 10 (0.52%) AngularJS
15 9 (0.47%) Lightning Web Components
15 9 (0.47%) Node.js
16 8 (0.41%) GraphQL
16 8 (0.41%) Material Design
16 8 (0.41%) WebAssembly
Miscellaneous
1 276 (14.30%) Onboarding
2 203 (10.52%) Self-Motivation
3 93 (4.82%) Social Media
4 92 (4.77%) Management Information System
5 66 (3.42%) Analytical Mindset
6 60 (3.11%) Driving Licence
7 53 (2.75%) Product Ownership
8 52 (2.69%) Enterprise Software
9 44 (2.28%) Web Conferencing
10 35 (1.81%) Cloud Native
11 24 (1.24%) FMCG
12 20 (1.04%) Legacy Systems
13 19 (0.98%) Mobile App
14 16 (0.83%) Data Centre
14 16 (0.83%) IoT
15 14 (0.73%) Blog
15 14 (0.73%) Data Structures
15 14 (0.73%) EPoS
16 12 (0.62%) Low-Code
16 12 (0.62%) Taxonomies
Operating Systems
1 53 (2.75%) Windows
2 21 (1.09%) Linux
3 18 (0.93%) Windows Server
4 11 (0.57%) Mac OS
4 11 (0.57%) Windows 10
5 7 (0.36%) Android
5 7 (0.36%) Apple iOS
6 1 (0.052%) VMS
6 1 (0.052%) Windows Server 2019
Processes & Methodologies
1 394 (20.41%) Problem-Solving
2 339 (17.56%) B2B
3 303 (15.70%) Analytics
4 256 (13.26%) Continuous Improvement
5 248 (12.85%) Decision-Making
6 243 (12.59%) Agile
7 238 (12.33%) Business Development
8 227 (11.76%) ERP
9 213 (11.04%) Customer Service
10 191 (9.90%) Business Intelligence
11 190 (9.84%) Customer Experience
12 185 (9.59%) AI
13 177 (9.17%) Lead Generation
13 177 (9.17%) Stakeholder Management
14 171 (8.86%) Roadmaps
15 142 (7.36%) Mentoring
16 131 (6.79%) Project Management
17 129 (6.68%) E-Commerce
18 124 (6.42%) Business Strategy
19 121 (6.27%) Customer Engagement
Programming Languages
1 206 (10.67%) SQL
2 116 (6.01%) C#
3 75 (3.89%) JavaScript
4 56 (2.90%) Python
5 24 (1.24%) Java
6 19 (0.98%) PHP
7 16 (0.83%) TypeScript
8 15 (0.78%) PowerShell
9 12 (0.62%) Data Analysis Expressions
10 10 (0.52%) Apex Code
10 10 (0.52%) T-SQL
11 5 (0.26%) R
12 2 (0.10%) VB.NET
12 2 (0.10%) VBA
13 1 (0.052%) Groovy
13 1 (0.052%) Korn
13 1 (0.052%) PL/SQL
13 1 (0.052%) Ruby
13 1 (0.052%) SOQL
13 1 (0.052%) X++
Qualifications
1 376 (19.48%) Degree
2 73 (3.78%) DBS Check
3 45 (2.33%) Security Cleared
4 40 (2.07%) Master's Degree
5 31 (1.61%) SC Cleared
6 27 (1.40%) Microsoft Certification
7 25 (1.30%) Computer Science Degree
8 23 (1.19%) PMI Certification
9 17 (0.88%) PMP
10 13 (0.67%) HND
11 12 (0.62%) MBA
12 11 (0.57%) AAT
13 9 (0.47%) Numerate Degree
14 8 (0.41%) BPSS Clearance
15 7 (0.36%) HNC
16 6 (0.31%) CITP
17 5 (0.26%) TOGAF Certification
18 4 (0.21%) Azure Certification
18 4 (0.21%) CBAP
18 4 (0.21%) ISTQB
Quality Assurance & Compliance
1 113 (5.85%) GDPR
2 91 (4.72%) QA
3 48 (2.49%) Data Quality
4 39 (2.02%) Accessibility
5 36 (1.87%) SLA
6 21 (1.09%) ISO/IEC 27001
7 16 (0.83%) ISO 9001
8 12 (0.62%) Cyber Essentials
9 10 (0.52%) PMO
10 9 (0.47%) WCAG
11 7 (0.36%) Actionable Recommendations
12 5 (0.26%) Cyber Essentials PLUS
13 3 (0.16%) GRC
13 3 (0.16%) IFRS
14 2 (0.10%) EMIR
14 2 (0.10%) MiFID
14 2 (0.10%) SOC 2
15 1 (0.052%) California Consumer Privacy Act
15 1 (0.052%) PCI DSS
15 1 (0.052%) PERC
System Software
1 50 (2.59%) Active Directory
2 4 (0.21%) Docker
3 3 (0.16%) VMware Infrastructure
4 1 (0.052%) Firmware
4 1 (0.052%) vSphere
Systems Management
1 24 (1.24%) Microsoft Intune
2 12 (0.62%) Terraform
3 10 (0.52%) Kubernetes
4 7 (0.36%) Autotask
5 6 (0.31%) Systems Management Server (SMS)
6 3 (0.16%) HP ALM
7 2 (0.10%) Ansible
8 1 (0.052%) Jamf Pro
8 1 (0.052%) MOM
8 1 (0.052%) SCCM
8 1 (0.052%) Single Sign-On
8 1 (0.052%) vCenter Server
8 1 (0.052%) VxRail
Vendors
1 497 (25.75%) Microsoft
2 430 (22.28%) Salesforce
3 173 (8.96%) HubSpot
4 87 (4.51%) SAP
5 60 (3.11%) Adobe
6 56 (2.90%) Salesforce Marketing Cloud
7 55 (2.85%) Zoho
8 51 (2.64%) Google
9 47 (2.44%) Oracle
10 34 (1.76%) Cisco
11 32 (1.66%) ServiceNow
12 29 (1.50%) MuleSoft
13 24 (1.24%) Dell
14 21 (1.09%) Xero
15 17 (0.88%) Apple
16 15 (0.78%) Workday
17 14 (0.73%) HP
18 13 (0.67%) Pardot
19 12 (0.62%) BMC
20 11 (0.57%) Informatica