Period
to 22 February 2018

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 22 February 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
UK > England
6 months to
22 Feb 2018
Same period 2017 Same period 2016
Rank 69 73 74
Rank change year-on-year +4 +1 -10
Permanent jobs citing CRM 6,885 6,689 7,601
As % of all permanent IT jobs advertised in England 4.18% 4.04% 3.85%
As % of the Processes & Methodologies category 4.65% 4.51% 4.33%
Number of salaries quoted 5,645 5,231 6,416
England median annual salary £50,000 £47,500 £47,500
Median salary % change year-on-year +5.26% - +0.53%
10th Percentile £28,000 £27,500 £27,000
90th Percentile £82,500 £77,500 £80,000
UK median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +2.28%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 148,088 148,333 175,349
As % of all permanent IT jobs advertised in England 89.87% 89.53% 88.83%
Number of salaries quoted 121,309 123,132 146,803
England median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% +5.56%
10th Percentile £29,750 £28,500 £28,000
90th Percentile £81,250 £80,000 £77,500
UK median annual salary £50,000 £48,500 £47,500
% change year-on-year +3.09% +2.11% +5.56%

CRM
Job Vacancy Trend in England

Job postings citing CRM as a percentage of all IT jobs advertised in England.

Job vacancy trend for CRM in England

CRM
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in England.

Salary trend for CRM in England

CRM
Salary Histogram in England

The salary distribution of IT jobs citing CRM in England over the 6 months to 22 February 2018.

Salary histogram for CRM in England

CRM
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the England region over the 6 months to 22 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +7 3,267 £55,000 +4.76% 367
South East -6 1,358 £45,000 - 219
North of England -8 770 £42,500 +6.25% 139
Midlands +8 674 £42,500 +6.25% 119
West Midlands +10 561 £42,500 - 82
North West +10 414 £47,500 +26.67% 88
East of England -27 381 £50,000 +5.26% 72
South West +23 349 £40,000 -0.62% 72
Yorkshire -21 263 £42,500 -5.56% 43
East Midlands -53 110 £42,500 +21.43% 37
North East +6 93 £35,470 -3.48% 8
CRM
UK

For the 6 months to 22 February 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for CRM.

1 2,349 (34.12%) Microsoft
2 2,260 (32.82%) Dynamics CRM
3 1,548 (22.48%) Agile Software Development
4 1,519 (22.06%) Finance
5 1,416 (20.57%) SQL
6 1,244 (18.07%) C#
6 1,244 (18.07%) .NET
7 1,111 (16.14%) Marketing
8 1,099 (15.96%) JavaScript
9 1,086 (15.77%) Salesforce.com
10 1,001 (14.54%) ERP
11 873 (12.68%) SQL Server
12 805 (11.69%) Project Management
13 770 (11.18%) Advertising
14 759 (11.02%) HTML
15 726 (10.54%) Business Intelligence
16 686 (9.96%) Dynamics 365
17 656 (9.53%) Stakeholder Management
18 639 (9.28%) SAP
19 630 (9.15%) Degree
20 596 (8.66%) SharePoint
21 594 (8.63%) Analytical Skills
22 564 (8.19%) CSS
23 558 (8.10%) ASP.NET
24 546 (7.93%) Windows
25 545 (7.92%) Microsoft Azure
26 535 (7.77%) E-Commerce
27 533 (7.74%) Retail
28 528 (7.67%) Oracle
29 504 (7.32%) Analytics

CRM
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 596 (8.66%) SharePoint
2 272 (3.95%) CMS
3 115 (1.67%) MS Exchange
4 114 (1.66%) BizTalk Server
5 63 (0.92%) IIS
6 62 (0.90%) Confluence
7 57 (0.83%) Apache
7 57 (0.83%) Drupal
8 51 (0.74%) WordPress
9 49 (0.71%) SharePoint 2013
10 48 (0.70%) Tomcat
10 48 (0.70%) Umbraco
11 44 (0.64%) Skype for Business
11 44 (0.64%) WebSphere
12 39 (0.57%) Oracle SOA Suite
13 38 (0.55%) Apache Spark
14 35 (0.51%) NetWeaver
15 34 (0.49%) Sitecore CMS
16 33 (0.48%) SAS
17 27 (0.39%) Apache Solr
Applications
1 409 (5.94%) Microsoft Office
2 312 (4.53%) Microsoft Excel
3 77 (1.12%) MS Visio
4 60 (0.87%) Microsoft PowerPoint
5 54 (0.78%) Microsoft Project
6 44 (0.64%) Photoshop
7 16 (0.23%) Adobe Illustrator
7 16 (0.23%) Chatbot
8 14 (0.20%) Spreadsheet
9 11 (0.16%) InfoPath
10 10 (0.15%) Adobe Creative Suite
10 10 (0.15%) InDesign
11 8 (0.12%) SPSS
12 7 (0.10%) Adobe Captivate
13 4 (0.058%) Camtasia
14 2 (0.029%) Acrobat
14 2 (0.029%) AutoCAD
14 2 (0.029%) SketchUp
15 1 (0.015%) EngageOne
15 1 (0.015%) SOLIDWORKS
Business Applications
1 2,260 (32.82%) Dynamics CRM
2 278 (4.04%) Salesforce.com CRM
3 250 (3.63%) NetSuite
4 219 (3.18%) Dynamics AX
5 141 (2.05%) Dynamics NAV
6 126 (1.83%) SAP CRM
7 75 (1.09%) SAP Business One
8 73 (1.06%) SAP Hybris
9 67 (0.97%) Eloqua
10 49 (0.71%) Dynamics GP
11 44 (0.64%) Elite 3E
12 39 (0.57%) Adobe Campaign
13 35 (0.51%) Oracle EBS
14 34 (0.49%) Magento
15 31 (0.45%) Payment Gateway
16 29 (0.42%) SAP ERP
17 27 (0.39%) Raiser's Edge
17 27 (0.39%) Unit4 Business World
18 25 (0.36%) Sage X3
19 22 (0.32%) Oracle CRM
Cloud Services
1 686 (9.96%) Dynamics 365
2 545 (7.92%) Microsoft Azure
3 356 (5.17%) SaaS
4 341 (4.95%) Office 365
5 239 (3.47%) Amazon AWS
6 169 (2.45%) PaaS
7 150 (2.18%) IaaS
8 73 (1.06%) Salesforce Service Cloud
9 56 (0.81%) Google Analytics
10 48 (0.70%) Cloud Computing
11 47 (0.68%) Force.com
11 47 (0.68%) Salesforce Sales Cloud
12 45 (0.65%) Serverless
13 43 (0.62%) OneDrive
14 35 (0.51%) Azure Active Directory
15 34 (0.49%) AdWords
16 32 (0.46%) Silverpop
17 26 (0.38%) npm
18 23 (0.33%) GitHub
18 23 (0.33%) Oracle CX
Communications & Networking
1 106 (1.54%) Firewall
2 96 (1.39%) VoIP
3 89 (1.29%) Internet
4 76 (1.10%) VPN
5 74 (1.07%) DNS
6 72 (1.05%) TCP/IP
7 70 (1.02%) Intranet
8 69 (1.00%) WAN
9 66 (0.96%) LAN
10 48 (0.70%) DHCP
11 46 (0.67%) Skype
12 43 (0.62%) SMS
13 41 (0.60%) SAN
14 40 (0.58%) HTTP
15 34 (0.49%) Unified Communications
16 30 (0.44%) VLAN
17 22 (0.32%) Wireless
18 20 (0.29%) ISDN
18 20 (0.29%) MPLS
19 17 (0.25%) Broadband
Database & Business Intelligence
1 873 (12.68%) SQL Server
2 359 (5.21%) SQL Server Reporting Services
3 294 (4.27%) SQL Server Integration Services
4 256 (3.72%) Data Warehouse
5 253 (3.67%) MySQL
6 176 (2.56%) Power BI
7 169 (2.45%) Big Data
8 129 (1.87%) SQL Server Analysis Services
9 117 (1.70%) Relational Database
10 81 (1.18%) NoSQL
11 78 (1.13%) SQL Server 2012
12 73 (1.06%) Oracle Database
13 68 (0.99%) MongoDB
14 65 (0.94%) Hadoop
15 61 (0.89%) SAP HANA
15 61 (0.89%) SQL Server 2008
16 57 (0.83%) SAP BW
17 48 (0.70%) PostgreSQL
17 48 (0.70%) QlikView
18 42 (0.61%) Crystal Reports
Development Applications
1 190 (2.76%) JIRA
2 186 (2.70%) Git (software)
3 164 (2.38%) Visual Studio
4 109 (1.58%) Team Foundation Server
5 68 (0.99%) Selenium
6 67 (0.97%) Visual Studio Team System
7 64 (0.93%) Jenkins
8 50 (0.73%) Subversion
9 45 (0.65%) LSMW
10 42 (0.61%) gulp
11 41 (0.60%) WebDriver
12 36 (0.52%) Cucumber
13 23 (0.33%) Eclipse
14 21 (0.31%) Vagrant
15 19 (0.28%) JUnit
15 19 (0.28%) Maven
15 19 (0.28%) Oracle Forms
15 19 (0.28%) Robot Framework
16 18 (0.26%) Jasmine
17 17 (0.25%) SoapUI
General
1 1,519 (22.06%) Finance
2 1,111 (16.14%) Marketing
3 770 (11.18%) Advertising
4 533 (7.74%) Retail
5 215 (3.12%) Legal
6 214 (3.11%) Banking
6 214 (3.11%) Manufacturing
7 178 (2.59%) Telecoms
8 145 (2.11%) Law
9 127 (1.84%) Billing
10 101 (1.47%) Back Office
11 86 (1.25%) Games
12 83 (1.21%) Publishing
13 69 (1.00%) Investment Banking
14 45 (0.65%) French Language
15 35 (0.51%) Electronics
16 33 (0.48%) German Language
17 30 (0.44%) Financial Institution
18 29 (0.42%) Local Government
19 24 (0.35%) Front Office
Job Titles
1 1,513 (21.98%) Developer
2 1,229 (17.85%) Analyst
3 783 (11.37%) Consultant
4 672 (9.76%) Architect
5 469 (6.81%) Business Analyst
6 452 (6.56%) CRM Developer
7 417 (6.06%) Project Manager
8 343 (4.98%) Solutions Architect
9 341 (4.95%) CRM Consultant
10 273 (3.97%) Dynamics CRM Developer
11 271 (3.94%) .NET Developer
12 265 (3.85%) Administrator
13 253 (3.67%) CRM Analyst
14 250 (3.63%) Support Analyst
15 230 (3.34%) C# Developer
16 214 (3.11%) CRM Manager
17 210 (3.05%) Dynamics CRM Consultant
18 204 (2.96%) Applications Support
19 198 (2.88%) CRM Architect
20 188 (2.73%) IT Manager
Libraries, Frameworks & Software Standards
1 1,244 (18.07%) .NET
2 759 (11.02%) HTML
3 564 (8.19%) CSS
4 558 (8.10%) ASP.NET
5 371 (5.39%) Web Services
6 306 (4.44%) AngularJS
7 295 (4.28%) jQuery
8 236 (3.43%) .NET Framework
9 230 (3.34%) XML
10 223 (3.24%) HTML5
11 208 (3.02%) REST
12 190 (2.76%) ASP.NET MVC
13 157 (2.28%) Mason
14 156 (2.27%) SOAP
14 156 (2.27%) WCF
15 138 (2.00%) ASP.NET Web API
16 133 (1.93%) Visualforce
17 125 (1.82%) Node.js
18 121 (1.76%) RESTful
19 114 (1.66%) JSON
Miscellaneous
1 594 (8.63%) Analytical Skills
2 246 (3.57%) User Experience
3 211 (3.06%) Computer Science
4 193 (2.80%) Management Information System
5 154 (2.24%) Enterprise Software
6 153 (2.22%) Social Media
7 125 (1.82%) Mobile App
8 95 (1.38%) Greenfield Project
9 83 (1.21%) Fintech
10 67 (0.97%) Data Centre
11 57 (0.83%) Data Structures
12 48 (0.70%) Virtual Team
13 37 (0.54%) Algorithms
14 35 (0.51%) Replication
15 34 (0.49%) e-Learning
16 33 (0.48%) Driving Licence
16 33 (0.48%) Marketing Technology
16 33 (0.48%) Public Cloud
17 31 (0.45%) Linux Command Line
18 28 (0.41%) NHS
Operating Systems
1 546 (7.93%) Windows
2 285 (4.14%) Linux
3 241 (3.50%) Windows Server
4 110 (1.60%) Windows Server 2012
5 107 (1.55%) Windows Server 2008
6 103 (1.50%) Unix
6 103 (1.50%) Windows 7
7 90 (1.31%) Windows 10
8 65 (0.94%) Apple iOS
9 61 (0.89%) Android
10 40 (0.58%) Ubuntu
11 34 (0.49%) Windows Server 2003
12 33 (0.48%) CentOS
13 31 (0.45%) Mac OS X
14 12 (0.17%) Red Hat Enterprise Linux
14 12 (0.17%) Windows 8
15 11 (0.16%) Solaris
16 10 (0.15%) AIX
17 9 (0.13%) Mac OS
17 9 (0.13%) Windows XP
Processes & Methodologies
1 1,548 (22.48%) Agile Software Development
2 1,001 (14.54%) ERP
3 805 (11.69%) Project Management
4 726 (10.54%) Business Intelligence
5 656 (9.53%) Stakeholder Management
6 535 (7.77%) E-Commerce
7 504 (7.32%) Analytics
8 483 (7.02%) MVC
9 461 (6.70%) Scrum
10 400 (5.81%) Business Analysis
11 395 (5.74%) Web Development
12 391 (5.68%) ITIL
12 391 (5.68%) Migration
13 346 (5.03%) SDLC
14 324 (4.71%) Business Development
15 300 (4.36%) Presales
16 299 (4.34%) Mentoring
17 275 (3.99%) Workflow
18 265 (3.85%) PRINCE2
19 258 (3.75%) Data Management
Programming Languages
1 1,416 (20.57%) SQL
2 1,244 (18.07%) C#
3 1,099 (15.96%) JavaScript
4 408 (5.93%) Java
5 285 (4.14%) PHP
6 248 (3.60%) T-SQL
7 150 (2.18%) Apex Code
8 144 (2.09%) PowerShell
9 126 (1.83%) Python
10 124 (1.80%) ABAP
11 104 (1.51%) VB.NET
12 88 (1.28%) VBA
13 82 (1.19%) C
14 64 (0.93%) PL/SQL
15 59 (0.86%) Ruby
16 54 (0.78%) Bash Shell
17 46 (0.67%) Perl
18 42 (0.61%) R
19 37 (0.54%) VB
20 36 (0.52%) Korn
Qualifications
1 630 (9.15%) Degree
2 212 (3.08%) Microsoft Certification
3 84 (1.22%) ISEB
4 82 (1.19%) Computer Science Degree
5 63 (0.92%) Security Cleared
6 55 (0.80%) MCSE
7 54 (0.78%) PRINCE2 Certification
8 50 (0.73%) ISTQB
8 50 (0.73%) SC Cleared
9 49 (0.71%) MCP
10 47 (0.68%) MCSA
11 45 (0.65%) CISSP
11 45 (0.65%) PMI Certification
12 44 (0.64%) PMP
13 39 (0.57%) CISM
14 38 (0.55%) CISA
15 34 (0.49%) GIAC
16 30 (0.44%) ITIL Certification
17 29 (0.42%) Cisco Certification
18 28 (0.41%) A+ Certification
Quality Assurance & Compliance
1 318 (4.62%) QA
2 153 (2.22%) SLA
3 148 (2.15%) Data Quality
4 127 (1.84%) GDPR
5 32 (0.46%) PMO
6 25 (0.36%) ISO/IEC 27001
7 21 (0.31%) MiFID
8 18 (0.26%) PCI DSS
9 11 (0.16%) Sarbanes-Oxley
10 7 (0.10%) COBIT
10 7 (0.10%) HIPAA
11 6 (0.087%) GPG13
12 5 (0.073%) Actionable Recommendations
12 5 (0.073%) Cyber Essentials
13 3 (0.044%) PSD2
14 2 (0.029%) HMG Security Policy Framework
14 2 (0.029%) PMBOK
15 1 (0.015%) GCP
15 1 (0.015%) SEPA
15 1 (0.015%) UCITS
System Software
1 307 (4.46%) Active Directory
2 110 (1.60%) VMware Infrastructure
3 67 (0.97%) Hyper-V
4 64 (0.93%) Docker
5 30 (0.44%) Terminal Services
6 28 (0.41%) XenApp
7 15 (0.22%) HDFS
8 14 (0.20%) vSphere
9 12 (0.17%) Virtual Desktop
10 11 (0.16%) Apache Flume
10 11 (0.16%) Virtual Machines
10 11 (0.16%) XenDesktop
11 9 (0.13%) Terminal Server
11 9 (0.13%) VMware ESXi
12 8 (0.12%) OpenAM
13 7 (0.10%) Xen
14 6 (0.087%) NFS
15 4 (0.058%) Microsoft App-V
15 4 (0.058%) Oracle RAC
16 3 (0.044%) Veritas Cluster Server
Systems Management
1 35 (0.51%) Single Sign-On
2 28 (0.41%) SCCM
3 18 (0.26%) Puppet
3 18 (0.26%) WSUS
4 17 (0.25%) Ansible
4 17 (0.25%) Opscode Chef
5 15 (0.22%) Oozie
6 12 (0.17%) Kubernetes
7 11 (0.16%) Data Guard
7 11 (0.16%) Marathon
8 10 (0.15%) Microsoft Clustering
9 9 (0.13%) Symantec Endpoint Protection
9 9 (0.13%) vRealize
10 8 (0.12%) HP Quality Center
10 8 (0.12%) Norton AntiVirus
10 8 (0.12%) Systems Management Server (SMS)
11 6 (0.087%) DameWare
11 6 (0.087%) NetBackup
11 6 (0.087%) OpenView
11 6 (0.087%) Plesk
Vendors
1 2,349 (34.12%) Microsoft
2 1,086 (15.77%) Salesforce.com
3 639 (9.28%) SAP
4 528 (7.67%) Oracle
5 203 (2.95%) VMware
6 196 (2.85%) Sage
7 155 (2.25%) Infor
8 153 (2.22%) Google
9 139 (2.02%) Citrix
10 137 (1.99%) Adobe
11 125 (1.82%) Epicor
11 125 (1.82%) Tableau
12 117 (1.70%) hybris
13 116 (1.68%) Siebel
14 108 (1.57%) IBM
15 94 (1.37%) Cisco
16 75 (1.09%) Marketo
17 72 (1.05%) JD Edwards
18 64 (0.93%) Xero
19 61 (0.89%) Informatica