Period
to 18 September 2019

The following table provides summary statistics for permanent job vacancies advertised in Essex with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 18 September 2019 with a comparison to the same period in the previous 2 years.

Customer-Centric
6 months to
18 Sep 2019
Same period 2018 Same period 2017
Rank 69 99 126
Rank change year-on-year +30 +27 +2
Permanent jobs citing Customer-Centricity 5 4 5
As % of all permanent IT jobs advertised in Essex 0.68% 0.30% 0.30%
As % of the Processes & Methodologies category 0.78% 0.36% 0.34%
Number of salaries quoted 5 4 1
Essex median annual salary £75,000 £60,000 £35,000
Median salary % change year-on-year +25.00% +71.43% +27.27%
East of England median annual salary £55,000 £55,000 £45,000
% change year-on-year - +22.22% +12.50%

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Essex with a requirement for process or methodology skills.

All Process and Methodology Skills
Essex
Permanent vacancies with a requirement for process or methodology skills 641 1,124 1,456
As % of all permanent IT jobs advertised in Essex 86.74% 85.41% 87.34%
Number of salaries quoted 439 914 1,185
Essex median annual salary £44,000 £42,500 £45,000
Median salary % change year-on-year +3.53% -5.56% +0.56%
10th Percentile £24,400 £24,150 £28,374
90th Percentile £72,500 £67,500 £65,000
East of England median annual salary £48,500 £47,500 £45,000
% change year-on-year +2.11% +5.56% -

Customer-Centricity
Job Vacancy Trend in Essex

Job postings citing Customer-Centricity as a percentage of all IT jobs advertised in Essex.

Job vacancy trend for Customer-Centricity in Essex

Customer-Centricity
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer-Centricity in Essex.

Salary trend for Customer-Centricity in Essex

Customer-Centricity
Salary Histogram in Essex

The salary distribution of IT jobs citing Customer-Centricity in Essex over the 6 months to 18 September 2019.

Salary histogram for Customer-Centricity in Essex

For the 6 months to 18 September 2019, IT jobs citing Customer-Centricity also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Essex region with a requirement for Customer-Centricity.

1 5 (100.00%) Service Delivery
1 5 (100.00%) Finance
1 5 (100.00%) Agile Software Development
1 5 (100.00%) Power BI
1 5 (100.00%) Customer-Centric Approach
1 5 (100.00%) Contract Negotiation
1 5 (100.00%) Power Platform

Customer-Centricity
Co-occurring IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 5 (100.00%) Power Platform
Database & Business Intelligence
1 5 (100.00%) Power BI
General
1 5 (100.00%) Finance
Job Titles
1 5 (100.00%) Vendor Manager
2 4 (80.00%) IT Manager
3 1 (20.00%) Governance Manager
3 1 (20.00%) IT Governance Manager
3 1 (20.00%) Senior IT Manager
3 1 (20.00%) Senior Manager
3 1 (20.00%) Senior Vendor Manager
Processes & Methodologies
1 5 (100.00%) Agile Software Development
1 5 (100.00%) Contract Negotiation
1 5 (100.00%) Customer-Centric Approach
1 5 (100.00%) Service Delivery