Period
to 14 November 2018

The following table provides summary statistics for permanent job vacancies advertised in Essex with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 14 November 2018 with a comparison to the same period in the previous 2 years.

Customer-Centric
6 months to
14 Nov 2018
Same period 2017 Same period 2016
Rank 98 113 130
Rank change year-on-year +15 +17 -
Permanent jobs citing Customer-Centricity 4 5 7
As % of all permanent IT jobs advertised in Essex 0.32% 0.34% 0.33%
As % of the Processes & Methodologies category 0.39% 0.40% 0.36%
Number of salaries quoted 4 1 7
Essex median annual salary £60,000 £35,000 £28,000
Median salary % change year-on-year +71.43% +25.00% -
10th Percentile £53,875 £32,500 £26,250
90th Percentile £62,625 £37,500 £32,250
East of England median annual salary £55,000 £45,000 £41,500
% change year-on-year +22.22% +8.43% -2.35%

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Essex with a requirement for process or methodology skills.

All Process and Methodology Skills
Essex
Permanent vacancies with a requirement for process or methodology skills 1,019 1,257 1,924
As % of all permanent IT jobs advertised in Essex 82.51% 86.63% 89.66%
Number of salaries quoted 796 1,044 1,474
Essex median annual salary £42,500 £45,001 £45,000
Median salary % change year-on-year -5.56% +0.00% +12.50%
10th Percentile £24,000 £27,000 £26,250
90th Percentile £67,500 £65,000 £68,750
East of England median annual salary £47,500 £46,000 £45,000
% change year-on-year +3.26% +2.22% -

Customer-Centricity
Job Vacancy Trend in Essex

Job postings citing Customer-Centricity as a percentage of all IT jobs advertised in Essex.

Job vacancy trend for Customer-Centricity in Essex

Customer-Centricity
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer-Centricity in Essex.

Salary trend for Customer-Centricity in Essex

Customer-Centricity
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the Essex region over the 6 months to 14 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Grays - 2 £60,000 -
Chelmsford +9 1 £57,500 +64.29% 1
Customer-Centricity
East of England

For the 6 months to 14 November 2018, IT jobs citing Customer-Centricity also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Essex region with a requirement for Customer-Centricity.

1 3 (75.00%) Project Management
1 3 (75.00%) Stakeholder Management
1 3 (75.00%) Agile Software Development
1 3 (75.00%) SaaS
1 3 (75.00%) Analytical Skills
1 3 (75.00%) SDLC
1 3 (75.00%) Supplier Management
1 3 (75.00%) Analytical Mindset
1 3 (75.00%) Critical Thinking
2 1 (25.00%) Dynamics AX
2 1 (25.00%) X++
2 1 (25.00%) Presales
2 1 (25.00%) Retail
2 1 (25.00%) Logistics
2 1 (25.00%) Finance
2 1 (25.00%) Advertising
2 1 (25.00%) ERP
2 1 (25.00%) Microsoft

Customer-Centricity
Co-occurring IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (25.00%) Dynamics AX
Cloud Services
1 3 (75.00%) SaaS
General
1 1 (25.00%) Advertising
1 1 (25.00%) Finance
1 1 (25.00%) Retail
Job Titles
1 3 (75.00%) Agile Project Manager
1 3 (75.00%) Project Manager
1 3 (75.00%) Senior Manager
1 3 (75.00%) Senior Project Manager
2 2 (50.00%) SDLC Manager
2 2 (50.00%) SDLC Project Manager
3 1 (25.00%) Consultant
3 1 (25.00%) ERP Consultant
3 1 (25.00%) Functional Consultant
Miscellaneous
1 3 (75.00%) Analytical Mindset
1 3 (75.00%) Analytical Skills
Processes & Methodologies
1 3 (75.00%) Agile Software Development
1 3 (75.00%) Critical Thinking
1 3 (75.00%) Project Management
1 3 (75.00%) SDLC
1 3 (75.00%) Stakeholder Management
1 3 (75.00%) Supplier Management
2 1 (25.00%) ERP
2 1 (25.00%) Logistics
2 1 (25.00%) Presales
Programming Languages
1 1 (25.00%) X++
Vendors
1 1 (25.00%) Microsoft