Service Desk Support Job Trends in Essex

Service Desk Support
East of England > Essex

The median Service Desk Support salary in Essex is £75,000 per year, according to job vacancies posted during the 6 months leading to 17 September 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
17 Sep 2026
Same period 2025 Same period 2024
Rank 80 57 -
Rank change year-on-year -23 - -
Permanent jobs requiring a Service Desk Support 1 4 0
As % of all permanent jobs in Essex 0.064% 0.63% -
As % of the Job Titles category 0.068% 0.69% -
Number of salaries quoted 1 4 0
10th Percentile - - -
25th Percentile £72,500 £27,000 -
Median annual salary (50th Percentile) £75,000 £28,000 -
Median % change year-on-year +167.86% - -
75th Percentile £77,500 £29,000 -
90th Percentile - - -
East of England median annual salary £26,000 £28,000 £35,000
% change year-on-year -7.14% -20.00% +45.83%

All Permanent IT Job Roles
Essex

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Essex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Essex with a recognized job title 1,460 576 567
% of permanent jobs with a recognized job title 93.77% 90.57% 92.95%
Number of salaries quoted 1,050 397 347
10th Percentile £28,750 £26,500 £27,500
25th Percentile £32,500 £30,750 £35,875
Median annual salary (50th Percentile) £45,000 £45,000 £50,000
Median % change year-on-year - -10.00% +5.02%
75th Percentile £62,500 £60,000 £65,000
90th Percentile £75,250 £75,360 £85,000
East of England median annual salary £50,500 £45,000 £50,000
% change year-on-year +12.22% -10.00% -4.76%

Service Desk Support
Job Vacancy Trend in Essex

Historical trend showing the proportion of permanent IT job postings featuring 'Service Desk Support' in the job title relative to all permanent IT jobs advertised in Essex.

Service Desk Support job vacancy trend in Essex

Service Desk Support
Salary Trend in Essex

Salary distribution trend for Service Desk Support job vacancies in Essex.

Salary distribution trend for Service Desk Support job vacancies in Essex

Service Desk Support Skill Set
Top 19 Co-Occurring Skills & Capabilities in Essex

For the 6 months to 17 September 2026, Service Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Essex region featuring Service Desk Support in the job title.

1 1 (100.00%) Azure
1 1 (100.00%) Change Management
1 1 (100.00%) Coaching
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) ITIL
1 1 (100.00%) ITIL Certification
1 1 (100.00%) ITSM
1 1 (100.00%) JIRA
1 1 (100.00%) Knowledge Management
1 1 (100.00%) Mentoring
1 1 (100.00%) Microsoft
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Root Cause Analysis
1 1 (100.00%) Service Delivery
1 1 (100.00%) Service Management
1 1 (100.00%) ServiceNow
1 1 (100.00%) Stakeholder Management
1 1 (100.00%) Trend Analysis

Service Desk Support Skill Set
Co-Occurring Skills & Capabilities in Essex by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (100.00%) Azure
1 1 (100.00%) Microsoft 365
Development Applications
1 1 (100.00%) JIRA
General
1 1 (100.00%) Finance
1 1 (100.00%) Social Skills
Processes & Methodologies
1 1 (100.00%) Change Management
1 1 (100.00%) Coaching
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) ITIL
1 1 (100.00%) ITSM
1 1 (100.00%) Knowledge Management
1 1 (100.00%) Mentoring
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Root Cause Analysis
1 1 (100.00%) Service Delivery
1 1 (100.00%) Service Management
1 1 (100.00%) Stakeholder Management
1 1 (100.00%) Trend Analysis
Qualifications
1 1 (100.00%) ITIL Certification
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) ServiceNow