Period
to 25 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Essex with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 25 November 2017 with a comparison to the same period in the previous 2 years.

Service Management
6 months to
25 Nov 2017
Same period 2016 Same period 2015
Rank 79 36 70
Rank change year-on-year -43 +34 +22
Permanent jobs citing Service Management 33 125 75
As % of all permanent IT jobs advertised in Essex 2.38% 5.94% 2.83%
As % of the Processes & Methodologies category 2.82% 6.72% 3.36%
Number of salaries quoted 25 116 65
Essex median annual salary £45,000 £52,500 £48,000
Median salary % change year-on-year -14.29% +9.38% +14.97%
10th Percentile £34,000 £32,500 £33,000
90th Percentile £57,500 £77,500 £62,500
East of England median annual salary £42,500 £47,500 £50,000
% change year-on-year -10.53% -5.00% +33.33%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Essex with a requirement for process or methodology skills.

All Process and Methodology Skills
Essex
Permanent vacancies with a requirement for process or methodology skills 1169 1859 2231
As % of all permanent IT jobs advertised in Essex 84.16% 88.31% 84.28%
Number of salaries quoted 972 1424 1624
Essex median annual salary £45,000 £45,000 £40,000
Median salary % change year-on-year - +12.50% -9.09%
10th Percentile £27,500 £28,000 £24,000
90th Percentile £66,250 £68,750 £66,250
East of England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +4.65%

Service Management
Job Vacancy Trend in Essex

Job postings citing Service Management as a percentage of all IT jobs advertised in Essex.

Job vacancy trend for Service Management in Essex

Service Management
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Essex.

Salary trend for Service Management in Essex

Service Management
Salary Histogram in Essex

The salary distribution of IT jobs citing Service Management in Essex over the 6 months to 25 November 2017.

Salary histogram for Service Management in Essex

Service Management
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Essex region over the 6 months to 25 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford -29 18 £46,250 +3.93% 1
Brentwood +25 6 - -
Colchester -6 6 £45,000 -25.00%
Harlow - 1 - -
Service Management
East of England

For the 6 months to 25 November 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Essex region with a requirement for Service Management.

1 26 (78.79%) ITIL
2 17 (51.52%) ITSM
3 15 (45.45%) ITIL V3
4 12 (36.36%) Active Directory
5 11 (33.33%) Problem Management
5 11 (33.33%) Time Management
6 10 (30.30%) Service Design
7 9 (27.27%) Acceptance Criteria
7 9 (27.27%) Transition Management
7 9 (27.27%) Knowledge Management
8 7 (21.21%) Microsoft Office
9 6 (18.18%) Windows
9 6 (18.18%) Incident Management
10 5 (15.15%) Microsoft Azure
10 5 (15.15%) Trend Analysis
10 5 (15.15%) Windows Server
11 4 (12.12%) Service Delivery
11 4 (12.12%) Change Management
11 4 (12.12%) Finance
12 3 (9.09%) Law
12 3 (9.09%) Sophos
12 3 (9.09%) SLA
12 3 (9.09%) Cisco
12 3 (9.09%) Microsoft
12 3 (9.09%) Cisco IOS
12 3 (9.09%) Office 365
13 2 (6.06%) SQL Server Analysis Services
13 2 (6.06%) Redis
13 2 (6.06%) Meraki
13 2 (6.06%) Node.js

Service Management
Co-occurring IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.06%) Apache
1 2 (6.06%) Confluence
1 2 (6.06%) IIS
2 1 (3.03%) CMS
2 1 (3.03%) MS Exchange
Applications
1 7 (21.21%) Microsoft Office
2 2 (6.06%) Microsoft Excel
3 1 (3.03%) Microsoft Project
Cloud Services
1 5 (15.15%) Microsoft Azure
2 3 (9.09%) Office 365
3 1 (3.03%) Azure Active Directory
Communications & Networking
1 3 (9.09%) Cisco IOS
Database & Business Intelligence
1 2 (6.06%) MongoDB
1 2 (6.06%) Redis
1 2 (6.06%) SQL Server
1 2 (6.06%) SQL Server 2008
1 2 (6.06%) SQL Server 2014
1 2 (6.06%) SQL Server Analysis Services
1 2 (6.06%) SQL Server Reporting Services
2 1 (3.03%) BusinessObjects
2 1 (3.03%) Data Warehouse
2 1 (3.03%) SAP BW
Development Applications
1 2 (6.06%) JIRA
2 1 (3.03%) HP UFT
2 1 (3.03%) LoadRunner
General
1 4 (12.12%) Finance
2 3 (9.09%) Law
3 2 (6.06%) Legal
4 1 (3.03%) Pharmaceutical
Job Titles
1 3 (9.09%) Infrastructure Engineer
2 2 (6.06%) Applications Engineer
2 2 (6.06%) Cisco Engineer
2 2 (6.06%) Cisco Security Engineer
2 2 (6.06%) Head of Information
2 2 (6.06%) Incident Manager
2 2 (6.06%) Infrastructure Security Engineer
2 2 (6.06%) Operations Engineer
2 2 (6.06%) Security Engineer
2 2 (6.06%) Technical Engineer
2 2 (6.06%) Technical Operations Engineer
3 1 (3.03%) Applications Manager
3 1 (3.03%) Business Intelligence Lead
3 1 (3.03%) Head of Information Services
3 1 (3.03%) Head of Information Systems
3 1 (3.03%) Information Systems Manager
3 1 (3.03%) IT Analyst
3 1 (3.03%) SAP BW Team Leader
3 1 (3.03%) SAP Team Leader
3 1 (3.03%) Test Leader
Libraries, Frameworks & Software Standards
1 2 (6.06%) Node.js
Miscellaneous
1 1 (3.03%) Management Information System
1 1 (3.03%) NHS
1 1 (3.03%) Virtual Team
1 1 (3.03%) VLE
Operating Systems
1 6 (18.18%) Windows
2 5 (15.15%) Windows Server
3 2 (6.06%) Linux
3 2 (6.06%) Windows Server 2012
4 1 (3.03%) Android
4 1 (3.03%) Windows 7
4 1 (3.03%) Windows Vista
Processes & Methodologies
1 26 (78.79%) ITIL
2 17 (51.52%) ITSM
3 15 (45.45%) ITIL V3
4 11 (33.33%) Problem Management
4 11 (33.33%) Time Management
5 10 (30.30%) Service Design
6 9 (27.27%) Acceptance Criteria
6 9 (27.27%) Knowledge Management
6 9 (27.27%) Transition Management
7 6 (18.18%) Incident Management
8 5 (15.15%) Trend Analysis
9 4 (12.12%) Change Management
9 4 (12.12%) Service Delivery
10 2 (6.06%) Agile Software Development
10 2 (6.06%) Business Intelligence
10 2 (6.06%) Data Analysis
10 2 (6.06%) Proactive Monitoring
10 2 (6.06%) Server Virtualisation
11 1 (3.03%) Customer-Centric Approach
11 1 (3.03%) Proactive Management
Qualifications
1 2 (6.06%) ITIL Certification
2 1 (3.03%) Degree
2 1 (3.03%) ISEB
2 1 (3.03%) ISTQB
Quality Assurance & Compliance
1 3 (9.09%) SLA
System Software
1 12 (36.36%) Active Directory
Vendors
1 3 (9.09%) Cisco
1 3 (9.09%) Microsoft
1 3 (9.09%) Sophos
2 2 (6.06%) Meraki
2 2 (6.06%) SAP
3 1 (3.03%) Citrix