The following table provides summary statistics for permanent job vacancies advertised in Essex with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 3 months to 25 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
Rank 68 82 90
Rank change year-on-year +14 +8  
Permanent jobs citing ITSM 21 26 14
As % of all permanent IT jobs advertised in Essex 2.07% 2.41% 1.14%
As % of the Processes & Methodologies category 2.50% 2.85% 1.33%
Number of salaries quoted 15 14 14
Median salary £47,500 £60,000 £50,000
Median salary % change year-on-year -20.83% +20.00%  
90% offered a salary of more than £43,000 £49,000 £29,700
10% offered a salary of more than £72,000 £67,000 £60,000
UK excluding London median salary £47,500 £45,000 £42,500
% change year-on-year +5.55% +5.88%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Essex with a requirement for process and methodology skills.

Process & Methodology Skills
Essex
Permanent job vacancies with a requirement for process and methodology skills 840 912 1055
As % of all permanent IT job vacancies advertised in Essex 82.76% 84.52% 85.70%
Number of salaries quoted 640 684 844
Median salary £47,500 £50,000 £45,000
Median salary % change year-on-year -5.00% +11.11%  
90% offered a salary of more than £33,300 £30,000 £28,500
10% offered a salary of more than £72,000 £65,000 £85,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

ITSM
Job Vacancy Trend in Essex

The job posting trend of jobs advertised in Essex citing ITSM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Essex

ITSM
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Essex.

Salary trend for ITSM in Essex

ITSM
Salary Histogram in Essex

The salary distribution of IT jobs citing ITSM in Essex over the 3 months to 25 March 2017.

Salary histogram for ITSM in Essex

ITSM
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Essex region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford - 10 £72,000 -
Colchester -6 4 £43,000 -28.33%
Brentwood +6 3 - -
ITSM
East of England

ITSM
Top 30 Related IT Skills in Essex

For the 6 months to 25 March 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Essex region with a requirement for ITSM.

1 65 (90.28%) Service Management
2 64 (88.89%) ITIL
3 41 (56.94%) Finance
4 35 (48.61%) ITIL V3
5 32 (44.44%) Project Management
6 30 (41.67%) Service Delivery
7 29 (40.28%) Risk Management
8 22 (30.56%) Microsoft
9 20 (27.78%) Disaster Recovery
10 16 (22.22%) Service Continuity Management
11 13 (18.06%) Change Management
12 12 (16.67%) MS Excel
13 10 (13.89%) Incident Management
13 10 (13.89%) CMDB
13 10 (13.89%) Problem Management
14 9 (12.50%) Asset Management
15 8 (11.11%) Business Continuity
15 8 (11.11%) Configuration Management
15 8 (11.11%) Data Centre
16 7 (9.72%) ServiceNow
16 7 (9.72%) Degree
16 7 (9.72%) ITIL Certification
17 6 (8.33%) Apple
17 6 (8.33%) Windows
17 6 (8.33%) MS Office
17 6 (8.33%) Blackberry
17 6 (8.33%) Legal
17 6 (8.33%) Mobile Computing
18 5 (6.94%) Stakeholder Management
19 4 (5.56%) Process Management

ITSM
Top Related IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.56%) Blackberry Enterprise Server
1 4 (5.56%) Exchange Server 2010
1 4 (5.56%) MS Exchange
2 3 (4.17%) CMS
Applications
1 12 (16.67%) MS Excel
2 6 (8.33%) MS Office
3 1 (1.39%) MS PowerPoint
Business Applications
1 4 (5.56%) Remedy ITSM
Cloud Services
1 4 (5.56%) Amazon AWS
1 4 (5.56%) iTunes
1 4 (5.56%) Microsoft Azure
Communications & Networking
1 4 (5.56%) VPN
General
1 41 (56.94%) Finance
2 6 (8.33%) Legal
3 4 (5.56%) Publishing
4 3 (4.17%) Banking
5 1 (1.39%) Law
Job Titles
1 38 (52.78%) IT Manager
2 30 (41.67%) IT Services Manager
3 28 (38.89%) Service Continuity Manager
3 28 (38.89%) Service Manager
4 19 (26.39%) Disaster Recovery Manager
5 17 (23.61%) Analyst
6 11 (15.28%) Administrator
7 9 (12.50%) ITIL Manager
7 9 (12.50%) ITIL Service Manager
8 8 (11.11%) Service Analyst
9 5 (6.94%) Process Analyst
10 4 (5.56%) Business Manager
10 4 (5.56%) Business Systems Manager
10 4 (5.56%) Configuration Analyst
10 4 (5.56%) IT Administrator
10 4 (5.56%) IT Analyst
10 4 (5.56%) Report Analyst
10 4 (5.56%) Software Analyst
10 4 (5.56%) Systems Manager
11 3 (4.17%) ITIL Service Analyst
Miscellaneous
1 10 (13.89%) CMDB
2 8 (11.11%) Data Centre
3 6 (8.33%) Blackberry
3 6 (8.33%) Mobile Computing
4 4 (5.56%) Smartphone
4 4 (5.56%) Virtual Team
5 3 (4.17%) Management Information System
6 2 (2.78%) Fat Client
6 2 (2.78%) Thin Client
Operating Systems
1 6 (8.33%) Windows
2 4 (5.56%) Windows 10
2 4 (5.56%) Windows 8
2 4 (5.56%) Windows Phone
3 2 (2.78%) Android
Processes & Methodologies
1 65 (90.28%) Service Management
2 64 (88.89%) ITIL
3 35 (48.61%) ITIL V3
4 32 (44.44%) Project Management
5 30 (41.67%) Service Delivery
6 29 (40.28%) Risk Management
7 20 (27.78%) Disaster Recovery
8 16 (22.22%) Service Continuity Management
9 13 (18.06%) Change Management
10 10 (13.89%) Incident Management
10 10 (13.89%) Problem Management
11 9 (12.50%) Asset Management
12 8 (11.11%) Business Continuity
12 8 (11.11%) Configuration Management
13 5 (6.94%) Stakeholder Management
14 4 (5.56%) Document Management
14 4 (5.56%) People Management
14 4 (5.56%) Process Management
14 4 (5.56%) Supplier Management
14 4 (5.56%) Virtual Team Management
Qualifications
1 7 (9.72%) Degree
1 7 (9.72%) ITIL Certification
Quality Assurance & Compliance
1 2 (2.78%) SLA
2 1 (1.39%) ISO/IEC 20000
2 1 (1.39%) PMO
2 1 (1.39%) QA
System Software
1 2 (2.78%) VMware Infrastructure
1 2 (2.78%) vSphere
1 2 (2.78%) XenApp
1 2 (2.78%) XenDesktop
Systems Management
1 4 (5.56%) Microsoft Intune
1 4 (5.56%) SCCM
Vendors
1 22 (30.56%) Microsoft
2 7 (9.72%) ServiceNow
3 6 (8.33%) Apple
4 4 (5.56%) Clearswift
4 4 (5.56%) Nokia
4 4 (5.56%) Proofpoint
4 4 (5.56%) Remedy
4 4 (5.56%) Snow
5 2 (2.78%) AppSense
5 2 (2.78%) Citrix
5 2 (2.78%) Dell
5 2 (2.78%) HP
5 2 (2.78%) VMware