The following table provides summary statistics for permanent job vacancies advertised in Essex with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 3 months to 25 June 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 74 72 95
Rank change year-on-year -2 +23  
Permanent jobs citing ITSM 19 16 7
As % of all permanent IT jobs advertised in Essex 1.99% 1.62% 0.56%
As % of the Processes & Methodologies category 2.37% 1.95% 0.64%
Number of salaries quoted 15 8 2
Median salary £55,000 £61,500 £42,500
Median salary % change year-on-year -10.56% +44.70%  
90% offered a salary of more than £42,500 £41,050 £30,500
10% offered a salary of more than £58,000 £62,550 £54,500
UK excluding London median salary £47,000 £42,500 £42,500
% change year-on-year +10.58% -  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Essex with a requirement for process and methodology skills.

Process & Methodology Skills
Essex
Permanent job vacancies with a requirement for process and methodology skills 803 819 1097
As % of all permanent IT job vacancies advertised in Essex 84.08% 82.89% 87.69%
Number of salaries quoted 652 653 843
Median salary £49,000 £45,000 £45,000
Median salary % change year-on-year +8.88% -  
90% offered a salary of more than £32,500 £27,500 £30,000
10% offered a salary of more than £65,000 £67,500 £62,500
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

ITSM
Job Vacancy Trend in Essex

The job posting trend of jobs advertised in Essex citing ITSM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Essex

ITSM
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Essex.

Salary trend for ITSM in Essex

ITSM
Salary Histogram in Essex

The salary distribution of IT jobs citing ITSM in Essex over the 3 months to 25 June 2017.

Salary histogram for ITSM in Essex

ITSM
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Essex region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford -6 15 £50,000 -18.69% 1
Brentwood +3 2 - -
ITSM
East of England

For the 6 months to 25 June 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Essex region with a requirement for ITSM.

1 34 (85.00%) ITIL
2 31 (77.50%) Service Management
3 17 (42.50%) Service Delivery
4 15 (37.50%) ITIL V3
5 12 (30.00%) ITIL Certification
5 12 (30.00%) Project Management
6 11 (27.50%) Finance
7 8 (20.00%) Disaster Recovery
7 8 (20.00%) Knowledge Management
7 8 (20.00%) Risk Management
7 8 (20.00%) Service Design
8 7 (17.50%) Transition Management
8 7 (17.50%) Service Continuity Management
8 7 (17.50%) Law
8 7 (17.50%) Legal
8 7 (17.50%) Stakeholder Management
8 7 (17.50%) Microsoft Excel
9 6 (15.00%) Configuration Management
9 6 (15.00%) CMDB
10 5 (12.50%) JIRA
10 5 (12.50%) Microsoft
10 5 (12.50%) ServiceNow
10 5 (12.50%) Confluence
11 4 (10.00%) IT Strategy
11 4 (10.00%) Snow
11 4 (10.00%) Remedy
11 4 (10.00%) Publishing
11 4 (10.00%) Document Management
11 4 (10.00%) Asset Management
11 4 (10.00%) Remedy ITSM

ITSM
Co-occurring IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (12.50%) Confluence
Applications
1 7 (17.50%) Microsoft Excel
2 1 (2.50%) Microsoft Office
Business Applications
1 4 (10.00%) Remedy ITSM
Database & Business Intelligence
1 1 (2.50%) Big Data
Development Applications
1 5 (12.50%) JIRA
General
1 11 (27.50%) Finance
2 7 (17.50%) Law
2 7 (17.50%) Legal
3 4 (10.00%) Publishing
4 2 (5.00%) Banking
5 1 (2.50%) Marketing
Job Titles
1 17 (42.50%) IT Manager
2 12 (30.00%) IT Services Manager
2 12 (30.00%) Service Manager
3 8 (20.00%) Disaster Recovery Manager
3 8 (20.00%) Service Continuity Manager
4 5 (12.50%) Incident Manager
5 4 (10.00%) Analyst
5 4 (10.00%) Business Manager
5 4 (10.00%) Business Systems Manager
5 4 (10.00%) Configuration Analyst
5 4 (10.00%) Software Analyst
5 4 (10.00%) Systems Manager
6 3 (7.50%) IT Procurement Manager
6 3 (7.50%) ITIL Manager
6 3 (7.50%) ITIL Service Manager
6 3 (7.50%) Procurement Manager
7 2 (5.00%) Service Management Manager
8 1 (2.50%) IT Change Manager
8 1 (2.50%) Operational Change Manager
8 1 (2.50%) Senior Solutions Architect
Miscellaneous
1 6 (15.00%) CMDB
2 3 (7.50%) Management Information System
3 1 (2.50%) Blackberry
3 1 (2.50%) Data Centre
3 1 (2.50%) Fat Client
3 1 (2.50%) Fintech
3 1 (2.50%) Mobile Banking
3 1 (2.50%) Mobile Computing
3 1 (2.50%) Thin Client
Operating Systems
1 1 (2.50%) Android
1 1 (2.50%) Windows
Processes & Methodologies
1 34 (85.00%) ITIL
2 31 (77.50%) Service Management
3 17 (42.50%) Service Delivery
4 15 (37.50%) ITIL V3
5 12 (30.00%) Project Management
6 8 (20.00%) Disaster Recovery
6 8 (20.00%) Knowledge Management
6 8 (20.00%) Risk Management
6 8 (20.00%) Service Design
7 7 (17.50%) Service Continuity Management
7 7 (17.50%) Stakeholder Management
7 7 (17.50%) Transition Management
8 6 (15.00%) Configuration Management
9 4 (10.00%) Asset Management
9 4 (10.00%) Data Analysis
9 4 (10.00%) Document Management
9 4 (10.00%) IT Strategy
9 4 (10.00%) Supplier Management
10 3 (7.50%) Change Management
10 3 (7.50%) Customer Engagement
Qualifications
1 12 (30.00%) ITIL Certification
2 1 (2.50%) Degree
Quality Assurance & Compliance
1 2 (5.00%) ISO/IEC 27001
1 2 (5.00%) SLA
2 1 (2.50%) ISO/IEC 20000
2 1 (2.50%) PMO
2 1 (2.50%) QA
System Software
1 1 (2.50%) VMware Infrastructure
1 1 (2.50%) vSphere
1 1 (2.50%) XenApp
1 1 (2.50%) XenDesktop
Vendors
1 5 (12.50%) Microsoft
1 5 (12.50%) ServiceNow
2 4 (10.00%) Remedy
2 4 (10.00%) Snow
3 1 (2.50%) Apple
3 1 (2.50%) AppSense
3 1 (2.50%) Citrix
3 1 (2.50%) Dell
3 1 (2.50%) HP
3 1 (2.50%) VMware
Chelmsford, Essex
I3
Salary: £40000 - £45000 per annum + benefits
Posted: 6 days ago