ITSM Jobs in Essex

IT Service Management (ITSM)
East of England > Essex

The table below provides summary statistics for permanent job vacancies advertised in Essex requiring ITSM skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITSM over the 6 months leading up to 16 May 2025, comparing them to the same period in the previous two years.

6 months to
16 May 2025
Same period 2024 Same period 2023
Rank 51 74 76
Rank change year-on-year +23 +2 +21
Permanent jobs citing ITSM 8 3 12
As % of all permanent jobs advertised in Essex 1.68% 0.35% 1.43%
As % of the Processes & Methodologies category 1.92% 0.43% 1.53%
Number of salaries quoted 7 3 9
10th Percentile - - £31,850
25th Percentile £27,500 £31,000 £32,000
Median annual salary (50th Percentile) £30,000 £32,000 £35,000
Median % change year-on-year -6.25% -8.57% -56.25%
75th Percentile £35,625 £42,125 £80,000
90th Percentile £39,250 £47,600 £88,000
East of England median annual salary £42,500 £37,500 £32,500
% change year-on-year +13.33% +15.38% -23.53%

All Process and Methodology Skills
Essex

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Essex.

Permanent vacancies with a requirement for process or methodology skills 416 699 782
As % of all permanent jobs advertised in Essex 87.39% 80.90% 93.21%
Number of salaries quoted 190 570 355
10th Percentile £25,000 £25,759 £25,950
25th Percentile £31,250 £31,250 £35,000
Median annual salary (50th Percentile) £42,500 £45,000 £47,500
Median % change year-on-year -5.56% -5.26% -1.76%
75th Percentile £62,125 £61,250 £67,500
90th Percentile £75,250 £73,750 £80,000
East of England median annual salary £51,500 £50,000 £55,000
% change year-on-year +3.00% -9.09% +10.00%

ITSM
Job Vacancy Trend in Essex

Job postings citing ITSM as a proportion of all IT jobs advertised in Essex.

Job vacancy trend for ITSM in Essex

ITSM
Salary Trend in Essex

3-month moving average salary quoted in jobs citing ITSM in Essex.

Salary trend for ITSM in Essex

ITSM
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Essex region over the 6 months to 16 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Chelmsford - 2 £38,750 - 3
Basildon - 1 - - 2
ITSM
East of England

ITSM
Co-occurring Skills and Capabilities in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (75.00%) SharePoint
2 1 (12.50%) Microsoft Exchange
Cloud Services
1 7 (87.50%) Microsoft 365
2 6 (75.00%) Azure
2 6 (75.00%) Entra ID
2 6 (75.00%) OneDrive
Communications & Networking
1 6 (75.00%) Firewall
2 5 (62.50%) LAN
2 5 (62.50%) VLAN
2 5 (62.50%) VPN
2 5 (62.50%) WAN
Database & Business Intelligence
1 1 (12.50%) SQL Server
Development Applications
1 1 (12.50%) JIRA
General
1 6 (75.00%) Social Skills
2 5 (62.50%) Analytical Skills
Job Titles
1 5 (62.50%) 2nd Line Support
2 2 (25.00%) Analyst
2 2 (25.00%) Service Analyst
2 2 (25.00%) Service Desk Analyst
3 1 (12.50%) Infrastructure Engineer
3 1 (12.50%) IT Analyst
Miscellaneous
1 1 (12.50%) CMDB
Operating Systems
1 8 (100.00%) Windows
2 6 (75.00%) Windows Server
3 2 (25.00%) Windows 10
4 1 (12.50%) Windows Server 2008
Processes & Methodologies
1 6 (75.00%) Problem-Solving
2 5 (62.50%) ITIL
2 5 (62.50%) Proactive Maintenance
3 1 (12.50%) Change Management
3 1 (12.50%) Configuration Management
3 1 (12.50%) Continuous Improvement
3 1 (12.50%) Cybersecurity
3 1 (12.50%) Data Protection
3 1 (12.50%) Incident Management
3 1 (12.50%) Infrastructure Engineering
3 1 (12.50%) Project Delivery
3 1 (12.50%) Service Delivery
3 1 (12.50%) Service Management
Qualifications
1 6 (75.00%) Microsoft Certification
2 1 (12.50%) A+ Certification
System Software
1 7 (87.50%) Active Directory
2 5 (62.50%) Hyper-V
Systems Management
1 6 (75.00%) Microsoft Intune
Vendors
1 8 (100.00%) Microsoft
2 5 (62.50%) Palo Alto
2 5 (62.50%) WatchGuard
3 1 (12.50%) ServiceNow