Period
to 23 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Essex with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 91 63 116
Rank change year-on-year -28 +53 +7
Permanent jobs citing ITSM 23 82 34
As % of all permanent IT jobs advertised in Essex 1.65% 3.86% 1.29%
As % of the Processes & Methodologies category 1.96% 4.39% 1.54%
Number of salaries quoted 18 71 21
Essex median annual salary £46,250 £50,000 £47,500
Median salary % change year-on-year -7.50% +5.26% +9.20%
10th Percentile £36,250 £32,500 £30,000
90th Percentile £57,500 £71,000 £55,000
East of England median annual salary £45,000 £47,500 £50,000
% change year-on-year -5.26% -5.00% +66.67%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Essex with a requirement for process or methodology skills.

All Process and Methodology Skills
Essex
Permanent vacancies with a requirement for process or methodology skills 1176 1869 2214
As % of all permanent IT jobs advertised in Essex 84.12% 88.04% 84.18%
Number of salaries quoted 974 1432 1608
Essex median annual salary £45,500 £45,000 £40,000
Median salary % change year-on-year +1.11% +12.50% -8.57%
10th Percentile £27,500 £28,000 £24,500
90th Percentile £66,250 £68,750 £66,250
East of England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +4.65%

ITSM
Job Vacancy Trend in Essex

Job postings citing ITSM as a percentage of all IT jobs advertised in Essex.

Job vacancy trend for ITSM in Essex

ITSM
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Essex.

Salary trend for ITSM in Essex

ITSM
Salary Histogram in Essex

The salary distribution of IT jobs citing ITSM in Essex over the 6 months to 23 November 2017.

Salary histogram for ITSM in Essex

ITSM
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Essex region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford -28 16 £46,250 +3.93%
Brentwood +34 5 - -
Basildon - 1 £60,000 -
ITSM
East of England

For the 6 months to 23 November 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Essex region with a requirement for ITSM.

1 22 (95.65%) ITIL
2 17 (73.91%) Service Management
3 14 (60.87%) ITIL V3
4 10 (43.48%) Service Design
5 9 (39.13%) Acceptance Criteria
5 9 (39.13%) Transition Management
5 9 (39.13%) Knowledge Management
6 5 (21.74%) Incident Management
6 5 (21.74%) Trend Analysis
6 5 (21.74%) Problem Management
6 5 (21.74%) Time Management
6 5 (21.74%) Data Protection
6 5 (21.74%) Continuous Improvement
6 5 (21.74%) Data Loss Prevention
6 5 (21.74%) SLA
6 5 (21.74%) Information Security Management
6 5 (21.74%) Security Management
6 5 (21.74%) Management Information System
6 5 (21.74%) Information Security
7 4 (17.39%) Change Management
8 3 (13.04%) Finance
9 2 (8.70%) Law
9 2 (8.70%) Data Analysis
9 2 (8.70%) ITIL Certification
9 2 (8.70%) Service Delivery
9 2 (8.70%) Microsoft Excel
9 2 (8.70%) JIRA
9 2 (8.70%) Confluence
10 1 (4.35%) Digital Transformation Programme
10 1 (4.35%) Mobile Banking

ITSM
Co-occurring IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.70%) Confluence
Applications
1 2 (8.70%) Microsoft Excel
Development Applications
1 2 (8.70%) JIRA
General
1 3 (13.04%) Finance
2 2 (8.70%) Law
3 1 (4.35%) Banking
Job Titles
1 2 (8.70%) Incident Manager
2 1 (4.35%) Project Manager
2 1 (4.35%) Senior Manager
2 1 (4.35%) Senior Project Manager
Miscellaneous
1 5 (21.74%) Management Information System
2 1 (4.35%) Fintech
2 1 (4.35%) Mobile Banking
Processes & Methodologies
1 22 (95.65%) ITIL
2 17 (73.91%) Service Management
3 14 (60.87%) ITIL V3
4 10 (43.48%) Service Design
5 9 (39.13%) Acceptance Criteria
5 9 (39.13%) Knowledge Management
5 9 (39.13%) Transition Management
6 5 (21.74%) Continuous Improvement
6 5 (21.74%) Data Loss Prevention
6 5 (21.74%) Data Protection
6 5 (21.74%) Incident Management
6 5 (21.74%) Information Security
6 5 (21.74%) Information Security Management
6 5 (21.74%) Problem Management
6 5 (21.74%) Security Management
6 5 (21.74%) Time Management
6 5 (21.74%) Trend Analysis
7 4 (17.39%) Change Management
8 2 (8.70%) Data Analysis
8 2 (8.70%) Service Delivery
Qualifications
1 2 (8.70%) ITIL Certification
Quality Assurance & Compliance
1 5 (21.74%) SLA