Customer Retention Job Trends in Gateshead

Customer Retention (Client Retention)
Tyne and Wear > Gateshead

The table below provides summary statistics and salary benchmarking for jobs advertised in Gateshead citing Customer Retention skills. It covers permanent job vacancies from the 6 months leading up to 24 October 2026, with comparisons to the same periods in the previous two years.

	6 months to 24 Oct 2026	Same period 2025	Same period 2024
Rank	21	-	-
Rank change year-on-year	-	-	-
Permanent jobs citing Customer Retention	3	0	0
As % of all permanent jobs in Gateshead	1.47%	-	-
As % of the Processes & Methodologies category	2.08%	-	-
Number of salaries quoted	3	0	0
10^th Percentile	£28,868	-	-
25^th Percentile	£30,545	-	-
Median annual salary (50^th Percentile)	£33,340	-	-
75^th Percentile	-	-	-
90^th Percentile	-	-	-
Tyne and Wear median annual salary	£42,500	-	£14,000

All Process & Methodology Skills
Gateshead

Customer Retention falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies citing process or methodology skills in Gateshead.

	6 months to 24 Oct 2026	Same period 2025	Same period 2024
Permanent vacancies citing process or methodology skills	144	42	45
As % of all permanent jobs advertised in Gateshead	70.59%	89.36%	90.00%
Number of salaries quoted	93	29	22
10^th Percentile	£27,750	£24,000	£24,960
25^th Percentile	£35,000	£31,250	£36,250
Median annual salary (50^th Percentile)	£40,000	£40,000	£44,500
Median % change year-on-year	-	-10.11%	-0.84%
75^th Percentile	£50,000	£42,500	£49,063
90^th Percentile	£100,000	£48,750	£53,750
Tyne and Wear median annual salary	£56,000	£45,000	£45,000
% change year-on-year	+24.44%	-	-14.29%

Customer Retention Top 13 Co-Occurring Skills & Capabilities in Gateshead

For the 6 months to 24 October 2026, job vacancies citing Customer Retention also mentioned the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Gateshead region citing Customer Retention.

Rank	Skill	Share	Job Ads
1	CRM	100.0%	3
1	Dynamics CRM	100.0%	3
1	Microsoft	100.0%	3
4	DBS Check	66.7%	2
4	Line Management	66.7%	2
4	Mathematics	66.7%	2
4	Microsoft Excel	66.7%	2
8	Business Development	33.3%	1
8	Continuous Improvement	33.3%	1
8	Customer Experience	33.3%	1
8	Dynamics GP	33.3%	1
8	Lead Generation	33.3%	1
8	Microsoft Office	33.3%	1

Customer Retention Co-Occurring Skills & Capabilities in Gateshead by Category

The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.

Processes & Methodologies

Rank	Skill	Share	Job Ads
1	CRM	100.0%	3
2	Line Management	66.7%	2
2	Mathematics	66.7%	2
4	Business Development	33.3%	1
4	Continuous Improvement	33.3%	1
4	Customer Experience	33.3%	1
4	Lead Generation	33.3%	1