Customer Service Advisor Job Trends in Gateshead

Customer Service Adviser
Tyne and Wear > Gateshead

The median Customer Service Adviser salary in Gateshead is £25,087 per year, according to job vacancies posted during the 6 months leading to 1 October 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
1 Oct 2025
Same period 2024 Same period 2023
Rank 15 - -
Rank change year-on-year - - -
Permanent jobs requiring a Customer Service Advisor 1 0 0
As % of all permanent jobs in Gateshead 2.78% - -
As % of the Job Titles category 3.13% - -
Number of salaries quoted 1 0 0
Median annual salary (50th Percentile) £25,087 - -
Tyne and Wear median annual salary £25,087 - -

All Permanent IT Job Vacancies
Gateshead

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Gateshead. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Gateshead with a recognized job title 32 54 7
% of permanent jobs with a recognized job title 88.89% 98.18% 77.78%
Number of salaries quoted 23 30 7
10th Percentile £26,220 £24,960 £37,500
25th Percentile £31,250 £36,250 £39,375
Median annual salary (50th Percentile) £40,000 £44,500 £47,250
Median % change year-on-year -10.11% -5.82% +26.00%
75th Percentile £42,500 £52,813 £52,625
90th Percentile - £55,000 £64,750
Tyne and Wear median annual salary £45,000 £45,000 £52,500
% change year-on-year - -14.29% -

Customer Service Advisor Skill Set
Top 6 Co-Occurring Skills & Capabilities in Gateshead

For the 6 months to 1 October 2025, Customer Service Advisor job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Gateshead region featuring Customer Service Advisor in the job title.

1 1 (100.00%) Broadband
1 1 (100.00%) BT
1 1 (100.00%) Games
1 1 (100.00%) Banking
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Customer Service

Customer Service Advisor Skill Set
Co-Occurring Skills & Capabilities in Gateshead by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Communications & Networking
1 1 (100.00%) Broadband
General
1 1 (100.00%) Banking
1 1 (100.00%) Games
Processes & Methodologies
1 1 (100.00%) Customer Service
1 1 (100.00%) Problem-Solving
Vendors
1 1 (100.00%) BT