Period
to 19 November 2017

The median annual salary for a 3rd Line Support was £37,000 in advertised job vacancies in Glasgow during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
Scotland > Glasgow
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 142 127 150
Rank change year-on-year -15 +23 +7
Permanent jobs requiring a 3rd Line Support 7 12 6
As % of all permanent IT jobs advertised in Glasgow 0.31% 0.56% 0.23%
As % of the Job Titles category 0.32% 0.58% 0.24%
Number of salaries quoted 7 10 2
Glasgow median annual salary £37,000 £36,250 £29,500
Median salary % change year-on-year +2.07% +22.88% -17.48%
10th Percentile £28,300 £30,850 £24,150
90th Percentile £41,445 £43,175 £38,450
Scotland median annual salary £33,500 £35,000 £38,500
% change year-on-year -4.29% -9.09% +14.07%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Glasgow. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Glasgow
Permanent vacancies in Glasgow with a recognized job title 2177 2080 2470
% of permanent IT jobs with a recognized job title 95.65% 96.61% 95.70%
Number of salaries quoted 1384 1159 1599
Glasgow median annual salary £47,500 £41,500 £41,500
Median salary % change year-on-year +14.46% - +3.75%
10th Percentile £31,250 £27,750 £28,250
90th Percentile £67,500 £60,000 £60,000
Scotland median annual salary £43,000 £42,500 £42,500
% change year-on-year +1.18% - +6.25%

3rd Line Support
Job Vacancy Trend in Glasgow

Job postings that featured 3rd Line Support in the job title as a percentage of all IT jobs advertised in Glasgow.

Job vacancy trend for 3rd Line Support in Glasgow

3rd Line Support
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in Glasgow.

Salary trend for 3rd Line Support in Glasgow

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in Glasgow

For the 6 months to 19 November 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region featuring 3rd Line Support in the job title.

1 6 (85.71%) Microsoft
1 6 (85.71%) Office 365
2 5 (71.43%) Microsoft Azure
3 4 (57.14%) PowerShell
3 4 (57.14%) Azure Active Directory
3 4 (57.14%) Active Directory
4 3 (42.86%) Microsoft Office
4 3 (42.86%) ITIL
4 3 (42.86%) SharePoint
4 3 (42.86%) Skype for Business
4 3 (42.86%) Skype
4 3 (42.86%) Microsoft Intune
5 1 (14.29%) ServiceNow
5 1 (14.29%) CyberArk
5 1 (14.29%) People Management
5 1 (14.29%) SIEM
5 1 (14.29%) NetWitness
5 1 (14.29%) RSA Archer
5 1 (14.29%) Virtual Machines
5 1 (14.29%) Workload Management
5 1 (14.29%) Proactive Monitoring
5 1 (14.29%) LAN
5 1 (14.29%) WAN
5 1 (14.29%) DHCP
5 1 (14.29%) TCP/IP
5 1 (14.29%) Windows
5 1 (14.29%) Linux
5 1 (14.29%) Firewall
5 1 (14.29%) Management Information System
5 1 (14.29%) VMware

3rd Line Support Skill Set
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (42.86%) SharePoint
1 3 (42.86%) Skype for Business
Applications
1 3 (42.86%) Microsoft Office
Cloud Services
1 6 (85.71%) Office 365
2 5 (71.43%) Microsoft Azure
3 4 (57.14%) Azure Active Directory
Communications & Networking
1 3 (42.86%) Skype
2 1 (14.29%) DHCP
2 1 (14.29%) Firewall
2 1 (14.29%) LAN
2 1 (14.29%) TCP/IP
2 1 (14.29%) WAN
Miscellaneous
1 1 (14.29%) Management Information System
Operating Systems
1 1 (14.29%) Linux
1 1 (14.29%) Windows
Processes & Methodologies
1 3 (42.86%) ITIL
2 1 (14.29%) Information Security
2 1 (14.29%) People Management
2 1 (14.29%) Proactive Monitoring
2 1 (14.29%) SIEM
2 1 (14.29%) Workload Management
Programming Languages
1 4 (57.14%) PowerShell
Qualifications
1 1 (14.29%) Microsoft Certification
System Software
1 4 (57.14%) Active Directory
2 1 (14.29%) Virtual Machines
Systems Management
1 3 (42.86%) Microsoft Intune
2 1 (14.29%) RSA Archer
Vendors
1 6 (85.71%) Microsoft
2 1 (14.29%) CyberArk
2 1 (14.29%) McAfee
2 1 (14.29%) NetWitness
2 1 (14.29%) ServiceNow
2 1 (14.29%) Symantec
2 1 (14.29%) VMware